On arrival made very welcome by reception staff . All staff through out our stay very pleasant.Bedrooms very clean ,warm and inviting. Breakfast lovely and service perfect.Look forward to staying again in the near future
Reviewer: Tracey Y | Fri 14th Mar 2025 | 15 hours ago
The Saxonville is the only place I stay at when visiting Whitby. I have stayed there a dozen times and always look forward to coming back.
Reviewer: Louis P | Mon 10th Mar 2025 | 4 days ago
Very pleased with our overnight stay. Early check-in, good size and comfortable room,excellent breakfast.Pleasant staff also. Would definitely recommend and re -book.
Reviewer: Ady G | Mon 10th Mar 2025 | 4 days ago
Very good stayfriendly helpful staffthe meals in the Restaurant were lovelywe will definitelystay again and recommendyou to our friends family and Naighbours
Reviewer: Richard T | Sat 8th Mar 2025 | 6 days ago
Excellent in all respects.
Reviewer: Janet | Fri 7th Mar 2025 | 1 week ago
I stayed for two nights,it was quiet and comfortable. My room was warm and clean. All the staff were helpful.
Reviewer: Phil | Wed 5th Mar 2025 | 1 week ago
The hotel staff were welcoming and very helpful. The hotel was extremely clean and tidy. The room was a really good size and with good facilities - though I would have liked a fridge. The bed was soo comfy too! The location is good so long as you don’t mind a walk to the town. We loved the silver service breakfast too. Not modern decoration/furnishings - but we didn’t mind
Reviewer: Welsh V | Tue 4th Mar 2025 | 1 week ago
Absolutely loved our stay, the staff were so friendly and helpful, room was immaculate with extra little details. We had evening meal in which was waitress service by a lovely lady. The breakfast was top notch too!We will definitely stay again next time!
Reviewer: Emma H | Mon 3rd Mar 2025 | 1 week ago
From the moment we arrived we were looked after like family. Throughout our stay the staff were very helpful and friendly. The food was first class and our room was superb. I struggle to find a negative.
Reviewer: Barry F | Sat 1st Mar 2025 | 1 week ago
Very clean and well maintained.Excellent breakfast service.
Reviewer: Neil | Tue 25th Feb 2025 | 2 weeks ago
It’s a shame but really nice bed and breakfast hotels are no longer in abundance.Great staff clean rooms ,warm throughoutclassic not modern but that was part of the charm we wanted a taxi and the reception organised this on time.Breakfast and waitress service were excellent we would stay again
Reviewer: M F | Mon 24th Feb 2025 | 2 weeks ago
Staff were very welcoming the hotel is immaculately clean and well decorated in a traditional style. Bed was comfortable everything you need in the room for a short stay. Breakfast was excellent very good choices all waitress service freshly cooked hot food.
Reviewer: John| Mon 24th Feb 2025 | 2 weeks ago
Super friendly staff and super clean hotel. We can honestly say that the Saxonville offers a 5 star stay. The food is mouth watering and cooked to perfection. We weren't expecting the wonderful warm welcome and we only stayed one night. This hotel in my opinion is the best in Whitby. We can't wait to come back to the Saxonville.
Reviewer: John| Mon 24th Feb 2025 | 2 weeks ago
This hotel is a great place to stay whilst visiting Whitby. It’s spotlessly clean and extremely well kept. All the staff are super friendly too, which was lovely. It was bitterly cold when we visited but our room was beautifully warm when we got back. Breakfast was great and the dining room was just charming. I’d stay here again in a heartbeat. Well done to all the staff that make Saxonville Hotel such a treasure!
Reviewer: Jo | Sun 23rd Feb 2025 | 2 weeks ago
Thank you to all the staff for making us feel so welcome. A very clean and comfortable,traditional hotel, we loved the large spacious double room had a great night's sleep and we were welcomed on the morning by table service and a great choice for breakfast. The hotel is in a brilliant location with a picturesque walk down to Whitby town and all the amenities, restaurants and things to do. Would definitely recommend this hotel and will visit again in the future.Thanks again saxonville family.
Reviewer: Paula| Sat 22nd Feb 2025 | 2 weeks ago
We have just come back from a four day stay at The Saxonville and had the most lovely time so thank you so much everyone for the lovely hospitality..to the fantastic chef/chefs whose meals are absolutely faultless as always and to Alison , Amy and the girls that delivered them..they all work so hard. The room was lovely as always too . We have stayed here numerous times before and will always stay here when visiting Whitby. Love to all Angie and Richard Merry . Well done on your recent award too. xx
Reviewer: Richard M | Sat 22nd Feb 2025 | 2 weeks ago
Great location and free parking a plus. All staff so friendly and want you to enjoy your stay. Room was clean and a nice size with complimentary tea and coffee - and ginger biscuits a nice touch. Breakfast was lovely with a choice for everyone. Only thing stopping five stars is that walks are on the thin size but that wouldn't stop us recommending or returning.
Response
Thank you for the kind review, Tina. We are happy to hear you had a clean and comfortable stay with us. We hope we can welcome you back and thank you for recommending us as we love to welcome you back. Best regards. Joe.
Reviewer: Tina C | Fri 21st Feb 2025 | 3 weeks ago
It’s always enjoyable staying at the hotel, I like to stay here if there’s a room available when I visit Whitby. The staff are very welcoming and friendly, I stayed in a very nice single room, and the breakfasts werevery substantial
Response
Thank you for the kind review, Alun. We are happy to hear you had a clean and comfortable stay with us and you enjoyed your breakfast with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Alun O | Fri 21st Feb 2025 | 3 weeks ago
Meals in the evening were far to expensive for a 3 star other than that clean comfortable and warm .
Response
Thank you for the kind review, David. We are happy to hear you had a clean and comfortable stay with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: David| Thu 20th Feb 2025 | 3 weeks ago
Our first visit to this lovely hotel and we will certainly return.Bedroom was very cosy and comfortable, with modern fittings. Staff were very friendly and helpful. The breakfasts are outstanding.
Response
Thank you for the kind review, Clive. We are happy to hear you had a clean and comfortable stay with us and happy to hear you enjoyed your breakfast with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Clive T | Wed 19th Feb 2025 | 3 weeks ago
Service and rooms very good.Location great plus parking
Response
Thank you for the kind review, Gary. We are happy to hear you had a clean and comfortable stay with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Gary| Wed 19th Feb 2025 | 3 weeks ago
Lovely cisy hotel either friendly staff and excellent breakfast
Response
Thank you for the kind review, Martin. We are happy to hear you had a clean and comfortable stay with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Martin| Tue 18th Feb 2025 | 3 weeks ago
Been before and found as expected, clean good service
Response
Thank you for the kind review, Ron. We are happy to hear you had a clean and comfortable stay with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Ron C | Tue 18th Feb 2025 | 3 weeks ago
Response
Thank you for the kind review, Barry. We are happy to hear you had a clean and comfortable stay with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Barry D | Mon 17th Feb 2025 | 3 weeks ago
The hotel was spotlessly clean. The bedroom was very spacious, bathroom clean and the bed extremely comfortable.Little touches elevated this hotel above the average Premier inn or Travelodge. Bathrobe and slippers, and a variety of toiletry items were made available. We particularly liked the waitress service at breakfast.We will definitely be booking again.
Response
Thank you for the kind review, Neil. We are happy to hear you had a clean and comfortable stay with us and enjoyed your dinner and breakfast with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Neil| Mon 10th Feb 2025 | 1 month ago
Had s lovely stay at the saxonville hotel we arrived early but wad able to park our car in the car park and our room were ready nice room bed comfy breakfast was nice,nice yo be waited on too would recommend this hotel to my family and friends.
Response
Thank you for the kind review, Karen. We are happy to hear you had a clean and comfortable stay with us and enjoyed your breakfast with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Karen| Thu 2nd Jan 2025 | 2 months ago
I would like to say it was the most relaxing two nights I have ever stayed in a hotel. The hotel was very clean and the room was perfect. Staff were very professional and very friendly and helpful. Food was also excellent and very reasonable in price would definitely stay there again.
Response
Thank you for the kind review, Keith. We are happy to hear you had a clean and comfortable stay with us and enjoyed your dinner with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Keith| Thu 2nd Jan 2025 | 2 months ago
During December me and the rest of the Lincolnshire Blues stop in Whitby in December. The first rule of the stay in WTFC must playing at home. I have stopped at the Saxonville the last two years and will return next year. Thanks to all who work there - Best RegardsSteve - See you in 2025 - Happy Yuletide and New Year x
Response
Thank you for the kind review, Steve and happy to have you back with us. We are happy to hear you had a clean and comfortable stay with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Steve W | Mon 16th Dec 2024 | 2 months ago
My husband and I stayed for the weekend had a lovely time, the hotel staff very accommodating, breakfast food delicious, car park very handy
Response
Thank you for the kind review, Lynn. We are happy to hear you had a comfortable stay with us and enjoyed your meals and breakfast with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Lynn M | Mon 16th Dec 2024 | 2 months ago
Fantastic stay Great food and service excellent allround stay
Response
Thank you for the kind review, John. We are happy to hear you had a clean and comfortable stay with us and enjoyed your dinner with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: JOHN S | Mon 9th Dec 2024 | 3 months ago
As we've stayed at this hotel before, we were happy to go back. Staff were very friendly and efficient. We stayed for dinner and breakfast and was delicious. One down side, the water pressure in the shower was low. Overall though, a lovely stay.
Response
Thank you for the kind review, Roger. We are happy to hear you had a clean and comfortable stay with us and enjoyed your dinner and breakfast with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Roger B | Mon 2nd Dec 2024 | 3 months ago
We stayed with my mum. The hotel is old fashioned but in a good way . Great rooms , short walk from the sea , breakfast was the best I’ve ever had and the staff were brilliant, nothing too much trouble. We didn’t eat at night but I’m sure that was just as good .
Response
Thank you for the kind review, Denise. We are happy to hear you had a clean and comfortable stay with us and enjoyed your breakfast with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Denise | Mon 25th Nov 2024 | 3 months ago
Hotel was very clean and the staff were most helpful. Will deffo stay here again in the future.
Response
Thank you for the kind review, Chris. We are happy to hear you had a clean and comfortable stay with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Chris R | Mon 25th Nov 2024 | 3 months ago
Really enjoyed our stay, breakfast was fab. would stay again.Only down side light over mirror in bathroom not very bright no good for shaving or putting on make-up. Room very warm even without the radiator on but a fan was provided
Response
Thank you for the kind review, Darrell. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Darrell F | Tue 19th Nov 2024 | 3 months ago
Easy to book. Reception staff very welcoming. Nice n cosy seating areas near reception and the bar. Rooms are very clean. Comfy beds. Great facilities. Everything you could want in the room. Breakfast was lovely. Table service served whatever you wanted. Lovely tableware. All very clean. Staff very pleasant and professional. We had a nice night there. 15 mins walk down into the town so great location too. Thank you. Will definitely recommend you.
Response
Thank you for the kind review, Tracy. We are happy to hear you had a clean and comfortable stay with us and enjoyed your breakfast with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Tracey| Mon 18th Nov 2024 | 3 months ago
A lovely hotel with friendly staff and a spacious and clean,comfortable room.You couldn’t ask for more but then a terrific breakfast thrown in for good measure.A perfect overnight stay all round and we will definitely be back.Thankyou so much
Response
Thank you for the kind review, Kevin. We are happy to hear you had a clean and comfortable stay with us and enjoyed your breakfast with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Kevin | Mon 18th Nov 2024 | 3 months ago
I will be back - if it's a quality stay, with a friendly welcome and great breakfast this is the place for you.
Response
Thank you for the kind review, Nigel. We are happy to hear you had a friendly and comfortable stay with us and enjoyed your breakfast with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Nigel I | Mon 18th Nov 2024 | 3 months ago
Great location and parking.Spacious and very clean rooms. Breakfast was very good and exceptional service.Definitely recommend and will visit againThank you
Response
Thank you for the kind review, Louise. We are happy to hear you had a clean and comfortable stay with us and enjoyed your breakfast with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Louise T | Sun 17th Nov 2024 | 3 months ago
Stayed with a friend in a deluxe twin room. The room was lovely. Very clean and comfortable.Our room included an excellent breakfast, with plenty of choice.We also had a delicious evening mea. The table service is the best you'll find anywhere. Staff are friendly and efficient.I would recommend highly.
Response
Thank you for the kind review, Melody. We are happy to hear you had a clean and comfortable stay with us and enjoyed your breakfast and meals with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: MELODY W | Thu 14th Nov 2024 | 4 months ago
We was very pleased with the service win the morning sliver service. The staff were very nice and well mannered we would stay again next year
Response
Thank you for the kind review, Michael. We are happy to hear you had a comfortable stay with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Michael D | Wed 13th Nov 2024 | 4 months ago
Stayed for one night in November 2024, the hotel has an old fashioned look to it but it certainly doesn't look tired, everywhere looks spotless, our room was small but had everything we needed and was exceptionally clean. We had breakfast which is full waitress service and we had no complaints. Nice quiet location and was able to park on the car park. Would stay again.
Response
Thank you for the kind review, Rachel. We are happy to hear you had a clean and comfortable stay with us and enjoyed your breakfast with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Rachel H | Tue 12th Nov 2024 | 4 months ago
Brilliant, friendly staff, clean room, breakfast was superb, serving staff polite and helpful, 11 out of ten.This is on the return list , well priced and great value, all hotels should take a lesson from Saxonville.Many thanks
Response
Thank you for the kind review, David. We are happy to hear you had a clean and comfortable stay with us and enjoyed your breakfast with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: David C | Mon 11th Nov 2024 | 4 months ago
Thanks for a great stay.Really nice hotel lovely staff and a great breakfastWe will be back
Response
Thank you for the kind review, Dave. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Dave| Mon 11th Nov 2024 | 4 months ago
The hotel staff were all very pleasant and helpful.The hotel is just a short walk along West Cliff to the pavilion and other parts of the town.The single room I occupied was very clean and well decorated. The room was comfortably heated, there was no noise from other guests or from outside and I had a very restful night.In the morning the ample breakfast was cooked lovely and the waitress service was very good.I would recommend the Saxonville Hotel.
Response
Thank you for the kind review, William. We are happy to hear you had a clean and comfortable stay with us and enjoyed your breakfast with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: William| Mon 11th Nov 2024 | 4 months ago
Spotlessly clean, great staff, facilities very good. Amazing breakfast- shower was a real let down, room 25 absolutely no pressure, gave up and had a wash in the sink! Otherwise it would be 10/10
Response
Thank you for the kind review, Ian. We are happy to hear you had a clean and comfortable stay with us and enjoyed your breakfast with us. We are sorry about the shower and we will take a look and let maintenance know. We hope we can welcome you back. Best regards. Joe.
Reviewer: Ian B | Mon 11th Nov 2024 | 4 months ago
Really enjoyed stay great friendly staff and good breakfast will definitely stay again.
Response
Thank you for the kind review, Shaun. We are happy to hear you had a clean, friendly and comfortable stay with us and enjoyed your breakfast with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Shaun S | Mon 11th Nov 2024 | 4 months ago
The room was amazing & the food plus the people who work their
Response
Thank you for the kind review, Martin. We are happy to hear you had a clean and comfortable stay with us and enjoyed your meals with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Martin| Fri 8th Nov 2024 | 4 months ago
We visit this traditional seaside hotel annually and we always enjoy staying there. The room was was beautifully clean and the beds very comfortable. The hotel is a short walk from the town and two minutes from the sea, The staff are helpful and very friendly and the breakfast delicious.I would recommend this hotel to anybody travelling to Whitby.
Response
Thank you for the kind review, Peter. We are happy to hear you had a clean and comfortable stay with us and enjoyed your breakfast with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: PETER J | Sun 3rd Nov 2024 | 4 months ago
We enjoyed our one-night stay. The room.was spacious and spotlessly clean with lots of little touches that were lovely, e.g. dressing gown and cotton buds! Breakfast was very good and the staff very friendly nd helpful. The only slight issue was that we came back from town thinking we would have a drink in the bar before bed but there was literally no one in the bar, including staff, very quiet! So we went to our room. A lovely stay though and we would return.
Response
Thank you for the kind review, Cath. We are happy to hear you had a clean, friendly and comfortable stay with us and enjoyed your breakfast with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Cath| Sat 2nd Nov 2024 | 4 months ago
Very rarely say somewhere is faultless but this is such a well run hotel, everything is exceptionally clean and very high quality breakfast. Wouldn't hesitate to recommend.
Response
Thank you for the kind review, Vicky. We are happy to hear you had a clean and comfortable stay with us and enjoyed your breakfast with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Vicky| Sat 2nd Nov 2024 | 4 months ago
Great seaside town hotel, a short walk from the beach and 15 mins walk from town.Exceedingly polite and helpful staff, room very clean with hot chocolate as well as tea and coffee.Food good.Bar is a bonus.
Response
Thank you for the kind review, Deborah. We are happy to hear you had a clean and comfortable stay with us and enjoyed your breakfast and meals with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Deborah G | Sat 2nd Nov 2024 | 4 months ago
The hotel is a bit old fashioned (not a problem for us) but spotlessly clean. Staff all friendly helpful and smiley.Service excellent and lovely cutlery crockery shows a quality approach to loking after guests. Evening meal option well worth it and breakfast good too. Lovely quality tomatoes and nice to have table service.Location good 15min walk to Whitby a bit harder on way back up.Parking great - car park opposite.Room was very large and spacy. We had upgraded to better room. Very very clean even bath no feel of previous use (a good sign of cleansing). All facilities were there hair dryer, fan, iron etc. Bed very comfy. Mirrors every where in right place. Some extras - water, biscuits, earbuds, toiletries all supplied. Will defo atay here again when next in Whitby.Only 1 negative...proper plugs by bed ours were round pin so had to plug tech across room etc.
Response
Thank you for the kind review, Garry. We are happy to hear you had a clean, friendly and comfortable stay with us and enjoyed your breakfast and meals with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Garry G | Fri 1st Nov 2024 | 4 months ago
Very comfortable and everything that was needed for a business traveller. Very friendly and helpful staff.
Response
Thank you for the kind review, John. We are happy to hear you had a clean and comfortable stay with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: John H | Fri 1st Nov 2024 | 4 months ago
There were 4 of us staying at the Saxonville in 2 separate rooms,it is a lovely hotel,we found all the staff very friendly & couldn’t do enough for us,we were there for 4 nights & we ate in the restaurant every night,the food was excellent & lots of choice & also a lovely breakfast,the rooms were very comfortable & clean,
Response
Thank you for the kind review, Ruth. We are happy to hear you had a clean, friendly and comfortable stay with us and enjoyed your breakfast and meals with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Ruth| Tue 29th Oct 2024 | 4 months ago
First time staying at Saxonville hotel and will definitely be back, the hotel is lovely and clean lovely room very comfortable and plenty of tea and coffee. Food in restaurant excellent breakfast very good and staff friendly and very knowledgeable.hotel is a 10 min walk into Whitby centre would definitely recommend to anyone
Response
Thank you for the kind review, Tony. We are happy to hear you had a clean and comfortable stay with us and enjoyed your meals and breakfast with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Tony G | Mon 28th Oct 2024 | 4 months ago
We have been returning customers for many years the staff are always very helpful and the food is lovely.We can't fault it.
Response
Thank you for the kind review, Ian. We are happy to hear you had a comfortable stay with us and enjoyed your meals with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Ian| Sat 26th Oct 2024 | 4 months ago
Good service and excellent staff breakfast and dinner very very good will be visiting again
Response
Thank you for the kind review. We are happy to hear you had a clean and comfortable stay with us and enjoyed your dinner with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: T| Fri 25th Oct 2024 | 4 months ago
Lovely welcoming hotel.Staff friendly as always( we have visited before).Everywhere is beautifully clean.The breakfast and dinner is varied and excellently cooked and presented.Great location for walking into town and the beach.Can’t fault it!
Response
Thank you for the kind review, Jane. We are happy to hear you had a clean and comfortable stay with us and enjoyed your breakfast and dinner with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Jane E | Fri 25th Oct 2024 | 4 months ago
First stay in this hotel and could highly recommend it to others.Accommodation is first class, food excellent and staff could not be more helpful.Hope to return again.
Response
Thank you for the kind review, Irene. We are happy to hear you had a clean and comfortable stay with us and enjoyed your meals with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Irene R | Wed 23rd Oct 2024 | 4 months ago
The owners should be proud of the hotel. It is spotless nice decorated and comfortable. The staff are very friendly and helpful. Really lovely hotel we loved are stay .10 out of 10
Response
Thank you for the kind review, Sue. We are happy to hear you had a clean and comfortable stay with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Sue| Mon 21st Oct 2024 | 4 months ago
Excellent attentive staff. Fabulous choice of food at breakfast & evening meals. Great location.Only critique that there was an old round 3 pin plug socket next to bed which was unsuitable for connecting to my sleep apnea machine. Had to use a long lead to another plug socket. Overall a lovely stay in a fascinating area.
Response
Thank you for the kind review, Kenneth. Happy birthday from us to your wife and we are happy to hear you had a clean and comfortable stay with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Kenneth D | Mon 21st Oct 2024 | 4 months ago
I came up on the Friday and spent two nights in this establishment , The Hotel was spotless, the bed was so comfortable . The food was first class especially the homemade steak pie, lastly the staff were very polite and are a credit to the Hotel.
Response
Thank you for the kind review, Terry. We are happy to hear you had a clean and comfortable stay with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Terry B | Mon 21st Oct 2024 | 4 months ago
Comfortable, clean room. Lovely toiletries and delicious waitress served breakfast
Response
Thank you for the kind review, Pauline. We are happy to hear you had a clean and comfortable stay with us as well enjoying your breakfast with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Pauline | Fri 18th Oct 2024 | 4 months ago
Lovely and clean and a spacious room. The staff were very pleasant and helpful. Breakfast was great. Would certainly stay again.
Response
Thank you for the kind review, Angela. We are happy to hear you had a clean and comfortable stay with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Angela L | Sat 5th Oct 2024 | 5 months ago
Very good greeting, friendly staff and excellent breakfast.
Response
Thank you for the kind review, Martyn. We are happy to hear you had a clean and comfortable stay with us and enjoyed your breakfast with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Martyn | Sat 5th Oct 2024 | 5 months ago
Yet again a fantastic holiday. We can always rely on a warm welcome, comfort, cleanliness and great food when we stay at Saxonville Hotel. Huge thanks to all the staff who make this hotel the lovely place it is.
Response
Thank you for the kind review. We are happy to hear you had a clean and comfortable stay and enjoyed your holiday with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Mrs W | Sat 5th Oct 2024 | 5 months ago
Our fourth stay at The Saxonville, and as always a lovely stay.The rooms are very clean and comfortable.Breakfasts are excellent and the waitress service is also excellent.Very friendly and helpful staff.Would certainly recommend and it is the only place we will stay when visiting Whitby.Thank you for a pleasant long weekend stay.
Response
Thank you for the kind review, John. We are happy to hear you had a clean and comfortable stay with us and enjoyed your breakfast with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: John| Sat 5th Oct 2024 | 5 months ago
travelled to whitby for 3 days to check out area for another short break later, picked a great hotel in the Saxonville hotel, staff excellent,room ,service/food all excellent to location ideal for a walk into town will definitely return
Response
Thank you for the kind review, Ian. We are happy to hear you had a clean and comfortable stay with us and enjoyed your meals with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: IAN| Wed 2nd Oct 2024 | 5 months ago
We have stayed in the Saxonville Hotel previously, so when we were planning a weekend break in Whitby it was the obvious choice, and it did not disappoint I think it had been refurbished since our last stay and it was certainly very clean and comfortable. We enjoyed the food and the staff were all very pleasant, helpful and welcoming. We also found the hotel's nearby car parking facilities useful.We really enjoyed our stay, which we hope to be repeating before too long.
Response
Thank you for the kind review, Richard. We are happy to hear you had a clean and comfortable stay and enjoyed your meals with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Richard M | Tue 1st Oct 2024 | 5 months ago
We had a lovely stay with you, really loved breakfast and room was perfect thankyou.staff was very polite and lovely would stay with you again.
Response
Thank you for the kind review, Janet. We are happy to hear you had a clean and comfortable stay with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Janet H | Tue 1st Oct 2024 | 5 months ago
Excellent place to stay,staff are great ,breakfast was lovely ,it’s only a short walk into Whitby town ,we’ve stayed here a few times and would definitely recommend 🙌
Response
Thank you for the kind review, Sharon. We are happy to hear you had a clean and comfortable stay with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Sharon H | Mon 30th Sep 2024 | 5 months ago
This is the second time I have stayed at the saxonville hotel. And nothing has changed, the staff are still very helpful and friendly and still give a brilliant service. The room was very comfortable and the food was lovely, plenty of choice. And the location on the West cliff is nice because it is peaceful away from the town centre. Will definitely be visiting again 😃
Response
Thank you for the kind review, Diane. We are happy to hear you had a clean and comfortable stay with us and enjoyed your meals with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Diane F | Mon 30th Sep 2024 | 5 months ago
Clean comfortable rooms in a great spot for sight seeing in Whitby. Staff were really helpful and friendly.The breakfast is excellent, tasty and filling, and we were well looked after. The evening meal in the restaurant is okay. The food is value for money but the restaurant and bar were very quiet, so I wouldn’t recommend if you’re looking for an atmosphere. There are much more fun places to eat and drink in town.
Response
Thank you for the kind review, Kristy. We are happy to hear you had a clean and comfortable stay with us and enjoy your meals and breakfast with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Kirsty M | Mon 30th Sep 2024 | 5 months ago
A lovely hotel. Very clean, excellent friendly staff & wonderful food, an absolute joy. Thank you.
Response
Thank you for the kind review, Mike. We are happy to hear you had a clean and comfortable stay with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Mike B | Mon 30th Sep 2024 | 5 months ago
This was old fashioned hospitality at its best. Immaculately clean, friendly and efficient staff and waitress service. Two course breakfast and the food was lovely. Would highly recomment
Response
Thank you for the kind review, Kate. We are happy to hear you had a clean and comfortable stay with us and enjoyed your breakfast and meals with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Kate R | Sun 29th Sep 2024 | 5 months ago
Great stay at the Saxonville Hotel.Lovely spacious bedroom spotlessly clean and the bathroom too. Waitress service for both the plentiful breakfast and 3 course evening meal, with a really good choice. The staff are all really pleasant and nothing too much trouble. Location near sea front is spot on and a 30 minute walk into Whitby. This was our second stay and we will probably go back in the nicer weather.September 2024
Response
Thank you for the kind review, Susan. We are happy to hear you enjoyed your meals and had a clean and comfortable stay with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: Susan | Fri 27th Sep 2024 | 5 months ago
We cannot fault this hotel. Have stayed before and enjoyed it then as well. The room is lovely and has everything you need.The staff are very friendly and accommodating especially in the dining room for breakfast, which was excellent.Will hopefully be back soon.
Response
Thank you for the kind review, Ian. We are happy to hear you had a friendly andcomfortable stay with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: Ian| Thu 26th Sep 2024 | 5 months ago
A very well-established hotel, which has been well maintained/decorated with good facilities. Food was excellent; we had an evening meal and breakfast. Staff were both efficient and friendly. We will definitely stay again, when next in Whitby
Response
Thank you for the kind review, John. We are happy to hear you had a clean and comfortable stay with us and enjoyed your meals and breakfast with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: John H | Mon 23rd Sep 2024 | 5 months ago
Very clean, very comfortable,excellent,relaxed.
Response
Thank you for the kind review. We are happy to hear you had a clean and comfortable stay with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: M F | Mon 23rd Sep 2024 | 5 months ago
I stayed bed and breakfast from Tuesday 17th to Friday 20th September and had a marvellous time. I was in a single room on the first floor, and was delighted by the cleanliness and decor. The food was really good and the staff were even better! I thoroughly recommend the Saxonville Hotel.
Response
Thank you for the kind review. We are happy to hear you had a clean and comfortable stay with us and enjoyed your breakfast with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: Mrs W | Sat 21st Sep 2024 | 5 months ago
Good location with parking, a huge plus in Whitby. Excellent staff. Rooms very comfortable and breakfast fabulous. Would stay again.
Response
Thank you for the kind review, Claire. We are happy to hear you enjoyed your breakfast and had a comfortable stay with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: Claire H | Sat 21st Sep 2024 | 5 months ago
Our second time at The Saxonville and it didn’t disappoint. The staff were very friendly, the room clean and comfortable and the food was excellent. Would recommend booking an evening meal there, you won’t be disappointed.
Response
Thank you for the kind review, Andrew. We are happy to hear you had a clean and comfortable stay with us and enjoyed your meals with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: Andrew G | Tue 17th Sep 2024 | 5 months ago
Lovely hotel. Staff was super friendly and helpful. Very clean and comfortable. Location was outstanding. Highly recommend!
Response
Thank you for the kind review, Jeannine. We are happy to hear you had a clean and comfortable stay with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: Jeannine R | Sun 15th Sep 2024 | 6 months ago
Traditional hotel, spacious and well maintained in all areas.Very pleasant and helpful staff, particularly in the dining room.Had breakfast and a couple of dinners, all were well cooked and generous portions.Bedroom was well equipped and comfortable, although shower water pressure quite weak ok for rinsing off after bath.All in all a very pleasant stay.Big bonus - private off road parking.
Response
Thank you for the kind review, Kevin. We are happy to hear you enjoyed your breakfast and meals and had a clean and comfortable stay with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: Kevin T | Fri 13th Sep 2024 | 6 months ago
Fabulous stay at the Saxonville Hotel. What's not to like ? Private parking, easiest check-in ever experienced, beautiful spacious bedroom which was spotlessly clean and the bathroom was sparkling white. Complimentary robe and slippers, Restaurant offered a 3 course meal for £30 which was lovely and well worth the money, breakfast was tasty and plentiful. Nothing was too much trouble for the smiling and pleasant staff. The location is spot on with the sea front only a 5 minute walk down the road. Couldn't fault a thing and we will definitely be back for another short break once the good weather returns !
Response
Thank you for the kind review, Hurst. We are happy to hear you had a clean and comfortable stay with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: Hurst | Thu 12th Sep 2024 | 6 months ago
This was our second visit to the Saxonville two years apart and, thankfully,nothing had changed. Still a lovely, comfortable, very clean hotel with friendly, very efficient staff. The food was excellent with a very varied choice. Theevening menu changes daily,which is not always the case in many hotels, so there was something different to choose from each evening.Beautifully presented, cooked and served.A note of caution to less mobile visitors, there isn't a lift and there are a lot of stairs to the top floor, so check when booking. Would not hesitate in recommending a stay year and wwe wouldn't consider anywhere else in Whitby.
Response
Thank you for the kind review, Lorraine. We are happy to hear you had a lovely and comfortable stay with us and enjoyed your breakfast and meals with us. We thank you for recommending us as we hope we can welcome you back. Best regards, Joe.
Reviewer: Lorraine| Wed 11th Sep 2024 | 6 months ago
Lovely traditional style guest house with excellent food and room
Response
Thank you for the kind review, Charlotte. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: Charlotte P | Tue 10th Sep 2024 | 6 months ago
My friend and I shared a good sized twin room. Both room and en suite bathroom were clean, spacious and well equipped and we enjoyed a good night's sleep. There was no fan in the bathroom, which is unusual these days. The decor throughout was somewhat dated in style, though certainly not shabby. Breakfast was good although we would have preferred the more usual buffet for the cold items, rather than full waitress service.
Response
Thank you for the kind review, Clare. We are happy to hear you enjoyed your breakfast with us and had a clean, friendly and comfortable stay with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: Clare T | Sun 8th Sep 2024 | 6 months ago
Fabulous traditional hotel.Waitress/ waiter service amazing-No buffet, no queuing just great service.Hotel immaculate, staff very friendly and helpfuland professional.Professional.
Response
Thank you for the kind review, Ken. We are happy to hear you had a comfortable stay with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: Ken| Thu 5th Sep 2024 | 6 months ago
On arrival the receptionist was very welcoming and friendly, checking in was a breeze. Our room was very spacious and clean. Lots of storageideal if you were staying for a week or more. The bed was very comfortable.The hotel lounge and bar was again spacious,you didn't feel like you were on top of other people. It was a great place to wind down a enjoy a game of cards. The seats were very comfortable and drinks were reasonably priced. Breakfast was delicious,I think the bacon was probably the best we have had.We will definitely be coming back.
Response
Thank you for the kind review, Sarah. We are happy to hear you had a friendly, clean and comfortable stay with us and enjoyed your breakfast with us. We are happy to hear you may be coming back as we love to welcome you back we hope to see you soon. Best regards, Joe.
Reviewer: Sarah| Mon 2nd Sep 2024 | 6 months ago
We arrived at the hotel and there was an excellent car park for the car.The hotel staff were very welcoming. We were going to eat out but when we saw the menu we couldn't resist and actually had meals at the hotel both nights.The breakfast was amazing and plenty of choice.The catering staff were also excellent and we even had our newspapers delivered to our breakfast table.The rooms were spacious and very clean.This was a great find and highly recommended.
Response
Thank you for the kind review, Christine. We are happy to hear you had a friendly and comfortable stay with us and enjoyed your breakfast with us. We hope to see you again soon. Best regards, Joe.
Reviewer: Christine C | Mon 2nd Sep 2024 | 6 months ago
I wasn't sure what to expect as we hadn't stayed at the Saxonville Hotel but it lived up to the wonderful reviews we read online.From the friendly and efficient welcome at the desk to the excellent standard of our room we were impressed. I'm ashamed to say I tried to find something wrong and failed miserably. Our room, the lounge, restaurant were spotlessly clean and of a standard that I wouold expect but frequently don't get in a so called 4 or 5 star hotel.The breakfast was well cooked and well presented with excellent service and we were sad that we hadn't booked for the evening meal which other guests pronounced to be of a very high standard.We rounded off our first night with a very enjoyable round of drinks at the bar and relaxed in the comfortable ( and again ) spotlessly clean lounge area.We love Whitby and would definitely stay at the Saxonville Hotel in future . I have almost run out of superlatives but must say that I cannot praise this hotel enough.Just so sad that we were only staying for one night.
Response
Thank you for the kind review, June. We are happy to hear you had a wonderful, friendly and comfortable stay with us. We also happy to hear you didn't find anything wrong and you enjoyed your meals and breakfast with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: June L | Mon 2nd Sep 2024 | 6 months ago
Nice hotel, very very clean, staff are very pleasant , breakfast was really nice all waitress/waiter service. Bedroom was very well presented. Nice location and Free hotel car park is a bonus, would stay again.
Response
Thank you for the kind review, Nigel. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast with us. We hope to see you again soon. Best regards, Joe.
Reviewer: Nigel M | Sun 1st Sep 2024 | 6 months ago
Lovely hotel and very welcoming staff.We hope to stay again.
Response
Thank you for the kind review, Edward. We are happy to hear you had a comfortable stay with us. We hope to see you again soon. Best regards, Joe.
Reviewer: Edward S | Sun 1st Sep 2024 | 6 months ago
A last minute impulse to stay in Whitby left little choice of accommodation availability. As it turned out we were very fortunate to settle on the Saxonville Hotel.This family run hotel is astounding.Tastefully decorated and furnished. very clean and well presented.Our room was well appointed, with a proper wardrobe and bedside cabinets big enough to store clothes.Very comfortable bed, we had no problem sleepingNice clean carpet under foot, makes a refreshing change from some of the 3/4 Star accommodation we've been to over the years.Very nice lounge and bar.The Food ... Fantastic breakfast with plenty of choice, only had dinner once in the restaurant which was very good.Waitress service for all meals, very old school.All the staff were very helpful and attentive.The adjacent car park was also a bonus, having had pervious experience of parking in Whitby!Good location only a few minutes walk to the Whale BonesThe only down side was the shower water pressure which was little more than a trickle.Overall an excellent stay we would definitely recommend and will probably be making a return visit.
Response
Hi, Alan. Thank you for the kind review. We like to thank you for recommending us as well you may join us again as we love to welcome you back. We are also happy to hear you had a friendly and comfortable stay with us and enjoyed your breakfast and dinner with us. We hope to see you again soon. Best regards, Joe.
Reviewer: Alan S | Sun 1st Sep 2024 | 6 months ago
A lovely place to stay.Very nice staff.Very clean.And a great breakfast. With table service.Wish made it very special.My only problem was the shower nit straight forward.Ending up having a bath.Also I think the single bed .Needs a king size single.
Response
Thank you for the kind review, Carol. We are happy to hear you had a clean and comfortable stay with us and enjoyed your breakfast with us. We hope to see you again soon. Best regards, Joe.
Reviewer: Carol| Sun 1st Sep 2024 | 6 months ago
I have to say, having stayed in many different types of accommodation, including self catering to 5 star hotels, Saxonville is one of the best places to stay.The staff were impeccable, professional, courteous and friendly.There is a lot to say for staying in a hotel where the staff actually care about their job and want to ensure your stay is the best it can be.Beds were very comfortable, the rooms spotlessly clean, the only minor issues was the choice of coffee in our room, which was a let down and the water flow from the shower was more like a trickle, which is down to the water pressure.Meals were delicious, with ample choices from the set menu for dinner and breakfast choice was perfect no matter how big your appetite.The hotel had ample car parking 100 yards from the main entrance, where you were welcomed with clean and fresh decor, had a feeling you were in a special place. The bar was only small and choice of drinks were limited, but this is not a negative as what was on offer was acceptable.This hotel deserves to be your first choice and we will certainly make the hotel ours from here on
Response
Thank you for the kind review, Ron. We are happy to hear you had a friendly, clean and comfortable stay with us and enjoyed your breakfastand meals with us. We hope to see you again soon. Best regards, Joe.
Reviewer: Ron H | Sat 31st Aug 2024 | 6 months ago
Staff very helpful, room spotless, breakfast was first class. Ideal location with parking. I would definitely stay here again
Response
Thank you for the kind review, Linda. We are happy to hear you had a friendly and comfortable stay with us and enjoyed your breakfast with us. We hope to see you again soon. Best regards, Joe.
Reviewer: Linda G | Tue 27th Aug 2024 | 6 months ago
This was the second time we had stopped at the Saxonville and it was as good as we remembered. Everything is spotless and the rooms are well furnished and spacious. Breakfasts are excellent and the evening meal was lovely. Very well positioned on the cliffs about seven minutes from the main frontage. The staff are very friendly and efficient.
Response
Thank you for the kind review, Russell. We are happy to hear you had a friendly and comfortable stay with us and enjoyed your breakfast and evening meal with us. We hope to see you again soon. Best regards, Joe.
Reviewer: Russell H | Mon 26th Aug 2024 | 6 months ago
Good old fashioned Yorkshire hospitality, would highly recommend and return. This is a cosy, traditional guesthouse in a great location close to the north beach, the staff were excellent, room comfy and spotless and the breakfast very hearty, we didn’t need to eat lunch!
Response
Thank you for the kind review, Ruth. We are happy to hear you had a friendly and comfortable stay with us and enjoyed your breakfast with us. We hope to see you again soon. Best regards, Joe.
Reviewer: Ruth | Mon 26th Aug 2024 | 6 months ago
I have been staying at the Saxonville for a number of years. The hotel is large enough to cater for most visitor requirements but also small enough to be very friendly.
Response
Welcome back and thank you for the kind review, John. We are happy to hear you had a friendly and comfortable stay with us. We hope to see you again soon. Sending our best regards, Joe.
Reviewer: John M | Sun 25th Aug 2024 | 6 months ago
Went in in the morning to ask if we could leave a bag as we were staying that night no problem at all. Went to check in and were given a room at top staff realised my husband had a walking stick and tried to get us another room but unfortunately she couldn't but even still it was a perfect stay. Fantastic hotel will definitely be back even had a little sewing kit in room which was needed lol. And the breakfast absolutely fantastic .
Response
Thank you for the kind review, Helen. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast with us. Do apologise we could not get you a lower floor room and if you ever need help with your bags if you ask our reception we be more and happy to help you with your bags. We hope we can welcome you back. Best regards, Joe.
Reviewer: Helen R | Mon 19th Aug 2024 | 6 months ago
We stopped going to Whitby some years ago. We now go to the Saxonville Hotel, which happens to be in Whitby. That's how good we think it is.
Response
Thank you for the kind review, Vic. We are happy to hear you had a comfortable stay with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: Vic H | Mon 19th Aug 2024 | 6 months ago
A lovely single room, immaculate and cosy,, only downside… must have been close to kitchen extractors as could smell meals being prepared before I was really ready for mine !
Response
Thank you for the kind review, David. We are happy to hear you had a comfortable and cosy stay with us and enjoyed our meals. We hope we can welcome you back. Best regards, Joe.
Reviewer: David C | Mon 19th Aug 2024 | 6 months ago
Second time of staying at the Saxonville Hotel, and found it even better the second time around. Room was really clean and comfortable. Meals were excellent with a good selection to choose from and menu was changed daily.All staff were friendly and very helpful.Will be back again.
Response
Welcome back Tom and thank you for the kind review. We are happy to hear you had a clean and comfortable stay with us and enjoyed your meals with us. We are happy to hear you be back again and we are happy to welcome you back again. We will see you next time Tom. Best regards, Joe.
Reviewer: Tom M | Sun 18th Aug 2024 | 6 months ago
We decided to stay overnight completely on a whim, having originally intended to just spend the day in Whitby.We chose this hotel due to the price and where it located.What a lovely hotel!Very friendly, helpful staff, beautifully clean and comfortable.Lovely lounge/bar area and the breakfast was second to none. The one thing I would change ( and this is just a preference, not a complaint at all) is the breakfast is fully waitress service.I would prefer the ",guest house" style of self service for the first course of breakfast.Apart from that, spot on and would definitely use this hotel again
Response
Thank you for the kind review. We are happy to hear you had a lovely stay and a comfortable and friendly stay with us and as well enjoying your breakfast with us. We hope we are happy you would definitely come back as we would welcome you back. Best regards, Joe.
Reviewer: Mrs B | Wed 14th Aug 2024 | 7 months ago
Sent a couple of days at Saxonville Hotel, very happy, nice clean room and a very nice breakfast. Staff were pleasant , would recommend.
Response
Thank you for the kind review, Ian. We are happy to hear you had a pleasant and comfortable stay with us and enjoyed your breakfast with us. Thank you for recommending us as we hope we can welcome you back with us. Best regards, Joe.
Reviewer: Ian K | Tue 13th Aug 2024 | 7 months ago
Hotel was beautiful so clean our roomwas lovely.The food was so nice we had dinner and breakfast there and the food was both delicious . staff was so helpful and lovely thank you making our stayso special We will be returning.
Response
Thank you for the kind review, Nicola. We are happy to hear you had a comfortable stay with us and enjoyed your meals and breakfast with us. We love to hear you may be returning as we love to welcome you back. Best regards, Joe.
Reviewer: Nicola F | Mon 12th Aug 2024 | 7 months ago
Great staff amazing food wonderful
Response
Thank you for the kind review, Stephen. We are happy to hear you had a comfortable stay with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: Stephen D | Mon 12th Aug 2024 | 7 months ago
A very short stay this time at the saxonville but as always first class ..rooms spotlessly clean and breakfast is the best we have ever had and the lady who served us (don't know her name ) but she derves a mention because she is loverly xx
Response
Hello, Jeffery. Thank you for the kind review. We are happy to hear you had a clean and comfortable stay with us and enjoyed your breakfast with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: Jeffrey F | Sun 11th Aug 2024 | 7 months ago
Lovely welcoming stay. Fab service nice change for us. 👍
Response
Thank you for the kind review, Lou. We are happy to hear you had a comfortable stay with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: Lou W | Sun 11th Aug 2024 | 7 months ago
This family run hotel offers the highest of standards. While not the most modern of decor etc, everything was fresh and clean. The standard room was a good size with a smallish but well-equipped bathroom, the guest area included restaurant, bar and a nice lounge area where we availed ourselves of the board games.The staff were friendly and professional and the breakfast was superb. Highly recommended.
Response
Thank you for the kind review, Jane. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast with us. We like to thank you as well for recommending us. We hope we can welcome you back. Best regards, Joe.
Reviewer: Jane E | Sat 10th Aug 2024 | 7 months ago
Spotlessly clean, beautiful bedroom with everything you could need, really friendly staff and delicious breakfast. The only downside was the weak shower pressure. The free car park was a bonus.
Response
Thank you for the kind review, Lynda. We are happy to hear you had a clean, friendly and comfortable stay with us and enjoyed your breakfast and meals with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: Lynda| Wed 7th Aug 2024 | 7 months ago
The staff were very kind friendly, and helpful. My room was lovely and Zi liked having a bath.
Response
Thank you for the kind review, Simon. We are happy to hear you had a comfortable stay with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: Simon| Mon 5th Aug 2024 | 7 months ago
Clean tidy comfortable room. Helpful & friendly staff. Breakfast & evening meal nice choice on menus with excellent service. Good location for beach or Whitby centre. Free parking site at hotel. Reasonable prices for quality service.Would definitely stay here again if in Whitby.
Response
Thank you for the kind review, Steve. We are happy to hear you had a comfortable, helpful and clean stay with us and enjoyed your breakfast and meals with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: Steve P | Fri 2nd Aug 2024 | 7 months ago
We found that this was an traditional style hotel offering traditional serviceswithin walking distance of the rest of Whitby.
Response
Thank you for the kind review, Andrew. We are happy to hear you had a comfortable stay with us and enjoyed your meals with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: Andrew H | Fri 2nd Aug 2024 | 7 months ago
We only stayed 1 night .. staff very friendly and helpful .. breakfast excellent and plenty of choices ..room comfortable clean .. would have preferred a a shower rather than shower over the bath as a older couple found it difficult to get in and out of .. was only for one night so .. still would defiantly come back again 🌞
Response
Thank you for the kind review, Catole. We are happy to hear you had a friendly and comfortable stay with us and enjoyed your breakfast with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: Catole | Thu 1st Aug 2024 | 7 months ago
Hospitable staff, clean, excellent breakfast. Wonderful comfortable experience at the hotel and near the seafront. Thank you.
Response
Thank you for the kind review, Zoe. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: Zoe S | Wed 31st Jul 2024 | 7 months ago
Pre Covid We had been to this hotel a number of times and found it to be realy nice. Unfortunately on this occasion we were on the top floor and found it hard to manage the stairs. When in the room we found the wifi didn't work and the tv was intermittent to the extent that I connected the tv to the hot spot on my phone.The service at diner and breakfast however was first class as we remembered.
Response
Thank you for your review, Graham.I am really sorry the guest WiFi went down during your stay. We did what we would that evening to no avail. The next day we rang our provider and it was restored.I hope this incident has not put you off to stay with us in the future. Next time please ring us Direct and we can ensure you get a low floor bedroom.Best regards, Richcard.
Reviewer: Graham K | Wed 31st Jul 2024 | 7 months ago
Thoroughly enjoyed our stay at the Saxonville, as always. Comfortable bedroom with everything that you need and spotlessly clean. Very pleasant, efficient restaurant staff, who are a credit to the hotel. We shall return.
Response
Thank you for the kind review, Susan. We are happy to hear you had a comfortable and clean stay with us and enjoyed your meals with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: Susan W | Tue 30th Jul 2024 | 7 months ago
A very welcoming and comfy hotel.Clean to an exceptional standard.Extremely nice home cooked food served in the restaurant. A good choice of menu. Good access to the adjacent car park with plenty of space to park. The hotel is in a good location, literally a small walk to the top of the sea front. I would definitely stay there again.
Response
Thank you for the kind review, Sheila. We are happy to hear you had a comfortable stay with us and enjoyed your meals with us. We are happy to hear you may return as we love towelcome you back. Best regards, Joe.
Reviewer: Sheila L | Sun 28th Jul 2024 | 7 months ago
This is my third year on the trot staying at this hotel. Lovely quiet location and very pleasant staff. I stay in room 17 which was located at the rear of the hotel on the first floor. Nice little room with a comfortable bed and excellent facilities. All meals are table service. Breakfast is superb with all the usual breakfast options but the full English breakfast is outstanding with local supplied ingredients, very tasty indeed. Dinner is three courses with a changed menu everyday including a vegan option. The meals are freshly cooked and served by excellent pleasant staff. I have never been disappointed with the quality and selection of the meals. No doubt I will be back again next year.
Response
Thank you for your review, Ken. We are happy to hear you are comfortable stay and enjoyed your english breakfast with us . We love to hear you may be back next year as we love to welcome you again. Best regards, Joe.
Reviewer: Ken C | Sat 27th Jul 2024 | 7 months ago
Lovely accommodation, food and the room was spotlessly clean - as it was on our previous visit 2 years ago.
Response
Thank you for your review, Graham. We are happy to hear you are comfortable stay with us . We hope we can welcome you again. Best regards, Joe.
Reviewer: Graham C | Sat 27th Jul 2024 | 7 months ago
I've stayed many times, the hotel is ideally located on the West Cliff.The staff are lovely and kind. Hope to be back soon.
Response
Thank you for your review, Ruth. We are happy to hear you are comfortable stay with us . We hope we can welcome you again. Best regards, Joe.
Reviewer: Ruth P | Mon 22nd Jul 2024 | 7 months ago
Hotel an staff where very helpful an very niceevening meal was amazing an breakfast was amazing toall in all very helpful staff 👌
Response
Thank you for your review, Steven. We are happy to hear you are comfortable stay and enjoyed your breakfast with us . We hope we can welcome you again. Best regards, Joe.
Reviewer: Steven| Mon 22nd Jul 2024 | 7 months ago
We were comfortable in our room which was spacious andclean.There was alot of choice on the breakfast menu.Our evening meal on the last evening was delicious and the waiting on staff were professional and friendly.Room service was efficient.The shower in our room on the top floor had a very weak flow and patience was needed to use it,morning or evening.Apart from that, the hotel had a friendly old fashioned feel,which we liked.Tea,coffee and milk were replenished in our room each day and we were close to the seafront,less than 5 minutes walk.It was a good location and just a 20 minute walk to the town outskirts,well worth exploring.
Response
Hi, Jeremy. Thank you for your review. We are happy to hear you are comfortable, friendly and clean stay and enjoyed your breakfast and meals with us . We hope we can welcome you again. Best regards, Joe.
Reviewer: Jeremy L | Sun 21st Jul 2024 | 7 months ago
A lovely hotel. The room was spotless and the bed really comfy.The Breakfast was excellent and the staff so friendly and efficient. Nothing was too much trouble and you feel very well looked afterThe location of the hotel is perfect for the beach and town and the free car park an added bonus.I can highly recommend a visit, we will definitely be returning.
Response
Thank you for your review, Sarah. We are happy to hear you are comfortable stay and enjoyed your breakfast with us . We hope we can welcome you again. Best regards, Joe.
Reviewer: Sarah B | Sun 21st Jul 2024 | 7 months ago
The staff are very friendly & approachable,our room was of a good size, my partner loved the bath (there was a shower to) breakfast was very nice & the location of the hotel is perfect for exploring Whitby & surrounding areas, we will definitely stay again
Response
Thank you for the kind review, Julie. We happy to hear you had a friendly and comfortable stay with us as well enjoying your breakfast with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Julie L | Fri 19th Jul 2024 | 7 months ago
We stayed 2 nights in the Saxonville Hotel and had a very pleasant experience. The staff were very friendly and welcoming, our room (No 7) was good value for money being clean quiet and comfortable with coffee / tea making & ensuite facilities. The dining menu changed daily with a comprehensive choice & very reasonably priced. If we’re in Whitby again this is where we’ll stay.
Response
Thank you for the kind review, Bruce. We happy to hear you had a welcoming, clean, friendly and comfortable stay with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Brcue D | Thu 18th Jul 2024 | 7 months ago
Friendly characterful staff, excellent traditional service, spotlessly clean, lovely food.
Response
Thank you for the kind review, Jeff. We happy to hear you had a comfortable stay with us and enjoyed your breakfast with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Jeff | Wed 17th Jul 2024 | 8 months ago
Lovely stay, fantastic breakfast. Restaurant staff first class.
Response
Hi, Alan. Thank you for kind review. We hope we can welcome you again. Best regards, Joe.
Reviewer: Alan| Mon 15th Jul 2024 | 8 months ago
My overnight stay was perfect, just what I needed. Friendly staff, clean hotel, beautiful dining room and food. Would definitely recommend, will be returning.
Response
Thank you for the kind review, Helen. We are happy you had a comfortable and friendly stay and enjoyed your meals with us. we hope we can welcome you again. Best regards, Joe.
Reviewer: Helen M | Mon 15th Jul 2024 | 8 months ago
Another very enjoyable stay with you. Lovely clean room, delicious breakfast and delightful and attentive staff. Look forward to seeing you again in the near future.
Response
Thank you for the kind review, Andrew. We are happy to hear you had a comfortable and clean stay with us as well enjoying your breakfast with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Andrew| Sat 13th Jul 2024 | 8 months ago
Probably wouldn't stay again as a little out of the way.Was a nice hotel, evening meal really lovely and filling!Staff really helpful and engaging.Bed was a little small and room had an odd smell but didn't spoil our stay.The weather did that!
Response
Hi, Helen. Thank you for the review. We are happy to hear you had a friendly, helpful and comfortable stay and enjoyed your breakfast and evening meals with us. We will take a look at your room and let the staff know. Thank you for the kind review, Best regards, Joe.
Reviewer: Helen F | Thu 11th Jul 2024 | 8 months ago
Just enjoyed yet another excellent stay at Saxonville Hotel.We love it here and return as often as we can as it's always maintained a high level of good service and cleanliness and food is also very good.Also very convenient to have it's own car park which is a win win for us!Only one minor niggle this time - the double room we stayed in (23) seemed to have a lack of electric sockets especially near or above the dressing table which was a minor inconvenience especially these days when we all have devices which need charging or want to plug in hair straightners/curlers for example so that is something that the management might want to look into as we could only find 2 sockets and one had the TV plugged into it and the other, the kettle!Other than that really can't fault this place and look forward to a return visit.
Response
Hi, Nicola welcome back. Thank you for the kind review. We happy to hear you had a lovely, clean and comfortable stay with us and as well enjoying your breakfast and meals with us. We hope to see you again as we hope to welcome you again. Best regards, Joe.
Reviewer: Nicola | Mon 8th Jul 2024 | 8 months ago
The deluxe room was spacious and the bed comfortable. Quite a few stairs and fire doors to negotiate which is typical of this type of hotel accommodation. The hotel was quiet and I assume far from full being mid week.Breakfast was a full service, though I think it would do no harm to let guests help themselves to fruit, cereals and similar.Staff were very friendly andhelpful at all times, always smiling.
Response
Thank you for the kind review, Malcome. We happy to hear you had a comfortable stay with us and as well enjoying your breakfast with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Malcolm B | Sun 7th Jul 2024 | 8 months ago
A lovely place to stay. Lots of nice touches: silver teapots and milk jugs, real fresh flowers, chimes of a grandfather clock, excellent and friendly service from all the staff, the option of kippers for breakfast; it may only be classified as 3 star but it was better than that in many ways.
Response
Thank you for the kind review. We happy to hear you had a lovely stay with us and as well enjoying your breakfast and meals with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Dr M | Sun 7th Jul 2024 | 8 months ago
This was our third stay and really enjoyed the food and friendly staff . Hope to come again
Response
Hi, Rachel. Thank you for the kind review. We happy to hear you had a friendly stay with us and as well enjoying yourmeals with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Rachel B | Fri 5th Jul 2024 | 8 months ago
A lovely hotel.Everywhere was absolutely spotless.Bed was comfy.Room attended to daily with coffee/tea/buscuits topped up.Bed made.Bathroom wiped down and towels replace as required.Breakfast choices were plentiful and cooked beautifully. All the staff friendly and welcoming.Hotel in a nice spot in Westcliff area of Whitby with a 2 minute walk to the sea front and a 20 min walk into town.All in all an excellent place to stay.Would definately recommend to others and will be returning
Response
Hi, Yvonne. Thank you for the kind review. We happy to hear you had a welcoming stay with us and as well enjoying your breakfast and meals with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: YVONNE H | Fri 5th Jul 2024 | 8 months ago
Ideally situated from the centre of Whitby lovely promade walk to the harbour.Hotel room very comfortable, clean with all facilites. Staff very friendly and helpful.Really lovely restaurant with excellent menu. Would recommend as the prices are also very reasonable.
Response
Hi, Sylvia. Thank you for the kind review. We happy to hear you had a clean and friendly stay with us and as well enjoying your meals with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Sylvia E | Fri 5th Jul 2024 | 8 months ago
Very clean hotel, everyone there was very helpful they couldn’t do enough to help us have a pleasant stay, food was very nice would highly recommend anyone to stay there, with just a 5min walk to the beach that was also good, parking at the hotel was also very good as the traffic warden was very keen so of Road parking around that area is a must.
Response
Hi, Nicole. Thank you for the kind review. We happy to hear you had a lovely stay with us and as well enjoying your meals with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Nicole S | Fri 5th Jul 2024 | 8 months ago
Stayed for two nights bed and breakfast a quick getaway.The staff were very efficient and friendly, room very clean and comfortable we were on the second not a problem except for the shower 😨. It was like having a shower using a watering can the pressure was terrible. I’m sure this can be addressed if you install a pump. The bathroom itself looked very new.Thank you a lovely stay would definitely recommend this hotel.
Response
Hi, Barbara. Thank you for the kind review. We happy to hear you had a lovely two nights stay with us and as well enjoying your breakfast with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Barbara B | Fri 5th Jul 2024 | 8 months ago
Excellent stay Excellent food and service staff very friendly and helpful nothing to much trouble well recommended for a stay
Response
Thank you for the kind review. We happy to hear you had a Excellent stay with us and as well enjoying your meals with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Mr| Tue 2nd Jul 2024 | 8 months ago
The room was very nice, the evening meals and breakfast were excellent. I would like to thank the staff for being so helpful and friendly. If I am ever visiting Whitby again I would definitely stay there again.
Response
Hi, Ivan. Thank you for the kind review. We happy to hear you had a lovely stay with us and as well enjoying your breakfast and meals with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Ivan D | Tue 2nd Jul 2024 | 8 months ago
Lovely Hotel with comfortable fully equipped room. Pleasant and friendly staff and very helpful.Nice breakfast and excellent choice on the evening menu
Response
Thank you for the kind review, Carol. We are happy to hear you had a comfortable stay with us as well enjoying your breakfast and meal with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Carol| Mon 1st Jul 2024 | 8 months ago
We stayed here for one night and were very happy with our stay. There is a convenient car park diagonally opposite the hotel entrance which was very useful. The hotel was spotlessly clean and cared for. Our room was a generous size and well equipped for our needs. The location suited us as it was in a peaceful spot, very close to the sea and only a relatively short walk from the town centre. There was also a pharmacy and convenience store about 5 minutes walk away. Breakfast was all waitress service and offered a good choice to cater for most tastes. The waiting staff were excellent. We also had a lovely evening meal here with the same 2 waitresses catering for our every need. It had a slightly old-fashioned vibe...but in a positive way.I am an extremely light sleeper and needed my ear plugs as the sound proofing isn't great, but overall it was pretty quiet so probably not an issue for most people.
Response
Hello, Jan. Thank you for the kind review. We are happy to hear you had a clean, friendly and comfortable stay and enjoying your breakfast and meals with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Jan | Sun 30th Jun 2024 | 8 months ago
Great hotel, nice village, great quality in the restaurant for a fair price.Staff is superb.
Response
Thank you for the kind review, Gunter. We hope we can welcome you again. Best regards, Joe.
Reviewer: Gunter V | Sun 30th Jun 2024 | 8 months ago
It's a traditional family run hotel where personal service in the restaurant is excellent, all the staff are very friendly, in my opinion it's like going back in time when guests were very much valued.
Response
Hi, James. Thank you for the kind review. We are happy you enjoyed your stay with us and had a comfortable stay. We hope we can welcome you again. Best regards, Joe.
Reviewer: James| Fri 28th Jun 2024 | 8 months ago
Having stayed before, we knew what to expect!Absolutely delicious food (even the sage and onion stuffing was home made)Spotlessly clean room, really comfy bed, lovely staff - nothing is too much trouble.If you're staying in Whitby - stay at the Saxonville!
Response
Thank you for the kind review, Maree. We are happy you had a clean, friendly and comfortable stay and enjoyed your meals with u. we hope we can welcome you again. Best regards, Joe.
Reviewer: Maree C | Tue 25th Jun 2024 | 8 months ago
Only stayed one night, will definitely be back. Lovely hotel, good location, exceptionally clean, very friendly staff. What more is there to say …. 5 ⭐️⭐️⭐️⭐️⭐️
Response
Thank you for the kind review. We are happy to hear you had a friendly and comfortable stay and we hope we can welcome you again. Best regards, Joe.
Reviewer: R S | Mon 24th Jun 2024 | 8 months ago
Good location, private parking, decent accommodation, waitress service with a good breakfast choice menu with gluten free options, WiFi, room facities good and nice chatty staff. What more can you want.
Response
Thank you for the kind review, John. We are happy to hear you had a comfortable stay and enjoyed your breakfast with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: John | Sun 23rd Jun 2024 | 8 months ago
It would probably be unfair to single out any best thing; comfy bed, nice food, good location, attentive staff ... I am genuinely sorry that I was not staying for much longer.
Response
Thank you for the kind review, Andrew. We are happy to hear your you had a comfortable stay with us. We hope to welcome you back again! Best regards, Joe.
Reviewer: Andrew R | Sat 22nd Jun 2024 | 8 months ago
We spent 4 nights at this hotel. The room was spotlessly clean and very comfortable. Food was delicious - excellent menu for evening meals. All staff were very friendly and helpful,particularly restaurant staff. Goodlocation for exploring this beautifularea.
Response
Thank you for the kind review, Sarah. We are happy to hear you had a clean and comfortable stay with us and enjoyed your meals with us too. We hope to welcome you back soon. Best regards, Joe.
Reviewer: Sarah C | Sat 22nd Jun 2024 | 8 months ago
The hotel has a great restaurant with gorgeous foodAlso a bar.The staff are kind and helpful with any requests. And the hotel is in a good location.
Response
Thank you for the kind review, Stephen. We are happy you had a comfortable stay with us and enjoyed your meals with us. We hope to welcome you again in the future. Best regards, Joe.
Reviewer: Stephen| Sat 22nd Jun 2024 | 8 months ago
Everything was fine as always. I visit Whitby three times a year and I don’t stay anywhere else (and I don’t think I ever will). Excellent. See you in October, Louis Parsisson 😃.
Response
Hi, Louis. Thank you for the kind words and we see you again in October. We are happy again everything was fine for you. best regards, Joe.
Reviewer: Louis P | Fri 21st Jun 2024 | 8 months ago
Had a pleasant three nights.Good location with free parking. Good selection for breakfast and dinner.Room comfortable with a bath as well as a shower (Could have done with a few directions on how to operate the taps as it wasn't obvious).Staff very helpful and friendly.Very nice dining room and the whole hotel was very clean.TV remote was a bit temperamental and TV could have been bigger with more channels (probably available at no cost) but it didn't spoil our stay.Good hospitality tray with the option of fresh milk if required.A more pleasant view from the bedroom would have been nice but we were out most of the time.
Response
Hi, Jeff. Thank you for your kind review. We are happy to hear you had a enjoyable stay with us and a comfortable one too. We are happy to hear you enjoyed your breakfast and your meals with us. We hope to welcome you again. Best regards, Joe.
Reviewer: Jeff O | Fri 21st Jun 2024 | 8 months ago
We have stayed in the hotel previously. Excellent hotel, food and hospitality really good. Location and car park is the reason we chose this hotel.We had a lovely big room, really clean. The only thing that let it down was the quality of the beds. They were extremely uncomfortable, which was a shame as that was our only negative
Response
Thank you for the kind review, Tracy. We are happy to hear you had a clean, pleasant and comfortable stay with us and enjoyed your meals with us. We hope to welcome you again. Best regards, Joe.
Reviewer: Tracy | Fri 21st Jun 2024 | 8 months ago
This is such a lovely traditional hotel. Lovely staff and silver service, which is a real find. So clean through out the hotel. Suited me and hubby as we visited for our special anniversary. Thank you so much for making it special.
Response
Hi, Tracy. Thankyou for the kind review. We are happy you enjoyed your stay with us and liked that we are a traditional seaside hotel. Happy Anniversary from us and we hope we can welcome you back again. Best regards, Joe.
Reviewer: Tracy B | Mon 17th Jun 2024 | 9 months ago
A lovely hotel with great food and service.
Response
Thank you for the kind review, Martyn. We hope we can welcome you again and we are happy you had a comfortable stay and enjoyed your meals with us. Best regards, Joe.
Reviewer: Martyn W | Sat 15th Jun 2024 | 9 months ago
Second visit to The Saxonville with a friend for the weekend.Lovely, clean rooms, delicious breakfasts with plenty of choices, and friendly, welcoming and helpful staff.Hoping to return next year.
Response
Thank you for the kind review, Janice. We are happy you had a lovely, clean and comfortable stay and enjoyed your breakfast with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Janice M | Fri 14th Jun 2024 | 9 months ago
The hotel was exceptional, the cleanliness was definitely 5*, the breakfast was superb from the choice, quality tableware and service, could not be improved. The staff went above and beyond to ensure our stay was perfect in every way definitely 5* plus
Response
Thank you for the kind review, Gillian. We are happy to hear you had a comfortable and clean stay as well enjoying your breakfast with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Gillian H | Tue 11th Jun 2024 | 9 months ago
A super hotel with great food and service
Response
Hi, John. Thank youfor the kind review. We are happy you enjoyed your meals with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Martyn W | Sat 8th Jun 2024 | 9 months ago
This hotel must be the best in Whitby.From arrival to departure, the service was exceptional.Maybe it's my age but I enjoy being waited on, and this hotel takes care of it's guests.The dinner menu is changed every night with many options and the cooking is first class.Comfy rooms with towelling gowns and many breakfast options individually cooked.And a car park which is a bonus in Whitby.Excellent!!
Response
Thank you for the kind review, John. We are happy you had a comfortable stay and enjoyed your breakfast and meals with us as well of the service. We hope we can welcome you again. Best regards, Joe.
Reviewer: John L | Fri 7th Jun 2024 | 9 months ago
The staff gave us such a warm welcome back and the service was excellent.Super freshly cooked food and plenty of choice.It goes without saying, we will be back.
Response
Hi, Valerie. Thank youfor the kind review. We are happy you had a comfortable, warm and clean stay and enjoyed your freshly cooked breakfast with us. We are happy to hear you may join us again as we hope we can welcome you again. Best regards, Joe.
Reviewer: Valerie| Mon 3rd Jun 2024 | 9 months ago
Hotel very clean and friendly staff. Breakfast superb 👌
Response
Thank youfor the kind review, Christine. We are happy you had a comfortable and clean stay and enjoyed your breakfast with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Christine H | Sun 2nd Jun 2024 | 9 months ago
Very comfortable rooms. Amazing breakfasts. Very helpful staff.
Response
Hi, Kay. Thank youfor the kind review. We are happy you had a comfortable stay and enjoyed your breakfast with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Kay R | Sun 2nd Jun 2024 | 9 months ago
Comfortable room, great facilities, lovely breakfast.
Response
Hi, John. Thank youfor the kind review. We are happy you had a comfortable stay and enjoyed your breakfast with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: John H | Fri 31st May 2024 | 9 months ago
Excellent service, friendly staff, marvellous breakfast with plenty of choice, even silver service which was a blast from the past. Room was spacious, tea /coffee/ biscuits. Clean room. Would recommend
Response
Thank you for the kind review, Janice. We happy to hear you had a comfortable, friendly and clan stay as well enjoyed your breakfast with us. Thank you for recommending us and we hope we can welcome you back. Best regards, Joe.
Reviewer: Janice | Mon 27th May 2024 | 9 months ago
LOVELY ROOM, FRIENDLY STAFF, AMAZING FOOD, BEST BREAKFAST EVER, WE WOULDSTAY HERE AGAIN AND RECCOMEND TO FRIENDS AND FAMILY
Response
Thank you for the kind review, Yvonne. We are happy to hear you had a comfortable stay and enjoyed your breakfast and meals with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: YVONNE S | Mon 27th May 2024 | 9 months ago
Nice spacious room with a comfy four poster bed. Ordered the celebration pack which was ready in the room (early check-in) and a lovely breakfast.Perfect for our requirements.Private off road parking within walking distance of the harbour.
Response
Thank you for the review, Lee. We are happy to hear you had a comfy and comfortable stay and enjoyed your breakfast with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Lee C | Mon 27th May 2024 | 9 months ago
What a wonderful place the Saxonville is.All the staff were lovely and made sure that our stay was comfortable and enjoyable and you can tell they all take great pride in the place that they work.The food in the restaurant is delicious and the amazing breakfast is a must if you stay here.We loved the table service especially at breakfast time - you feel really pampered. If we visit Whitby again we will definitely be booking the Saxonville.
Response
Hi, Sarah. Thank you for the kind review. We are happy you had a comfortable and enjoyable stay with us and enjoyed your breakfast and meals with us. We hope we can welcome you again. best regards, Joe.
Reviewer: Sarah D | Thu 23rd May 2024 | 9 months ago
A great place to stop. Staff very helpful, friendly and accommodating. Will be returning.
Response
Thank you for the kind review, Paula. We happy to hear you had a friendly and comfortable stay. We hope we can welcome you back soon. Best regards, Joe.
Reviewer: Paula R | Thu 23rd May 2024 | 9 months ago
Excellent traditional style hotel with a high standard of service, cleanliness and maintenance, well recommend!
Response
Thank you for the kind review, Paul. We hope we can welcome you again. Best regards, Joe.
Reviewer: Paul S | Tue 14th May 2024 | 10 months ago
Family run hotel, friendly staff, well maintained and spotlessly clean, extensive breakfast options, car park ,good value for money. Location 10 mins walk to town centreso nice quiet location. We enjoyed the stay and we hope to return
Response
Thank you for the kind review, Richard. We hope we can welcome you again and enjoyed your breakfast with us as well having a friendly, comfortable and clean stay. Best regards, Joe.
Reviewer: Richard B | Tue 14th May 2024 | 10 months ago
Stayed for 1 night wished we had booked more nights!. Hotel was spotless and the service was top class . We had a deluxe twin room right on top floor which was so spacious and all facilities we needed and really comfy beds!. Didn't use the restaurant but I did use room service and this was fab. Brekfast was amazing and waitress service and the staff were all so lovely and nothing was too much trouble .There is a freeCar park for the hotel just across the road which used andwe booked this hotel for that purpose as well as it being on the west cliff and being not too far from town but far enough to be nice and quiet and it was just that . We will most definitelybe back again soon !
Response
Thank you for the kind review, Michelle. We are happy you had a comfortable, clean and relaxed stay with us as well enjoying your breakfast with us. We are happy to hear you possible be back soon as we love to welcome you back again. Best regards, Joe.
Reviewer: Michelle L | Tue 14th May 2024 | 10 months ago
Had a lovely stay every member of staff was extremely friendly and helpful. Breakfast was excellent.
Response
Thank you for the kind review, Kevin. We hope we can welcome you again and enjoyed your breakfast with us. Best regards, Joe.
Reviewer: Kevin S | Mon 13th May 2024 | 10 months ago
Excellent stay staff excellent bbreakfast was an exelent choice I’m early 50s my partner a bit younger not one complaint highly recommend
Response
Thank you for the kind review, Jason. We hope we can welcome you again and enjoyed your breakfast with us. Best regards, Joe.
Reviewer: Jason | Mon 13th May 2024 | 10 months ago
Stayed here with my dad in may with 2 single rooms,which were quite big I might add.staff so lovely,food amazing,technically we were bed and breakfast,but we also had the evening meal as well,which wasamazing.definitely stay here again,so close to the beach and the town with lots to do.would we stay here again.in a heartbeat.thanks again for the hospitality.should be a 4 star rating.
Reviewer: Tracey W | Fri 10th May 2024 | 10 months ago
Could not fault everything was lovely excellent breakfast the next morning would highly recomend lovely friendly staff very professional
Response
Thank you for the kind review, Karen. We hope we can welcome you again and enjoyed your breakfast with us. Best regards, Joe.
Reviewer: Karen H | Wed 8th May 2024 | 10 months ago
Great family run hotel!
Response
Thank you for the kind review. We hope we can welcome you again. Best regards, Joe.
Reviewer: D | Sun 5th May 2024 | 10 months ago
Firstly, we felt really welcomed by the Saxonville staff from the pre-arrival phone call to the lovely lady on reception and then to the attentive & friendly waiting staff at breakfast.I was on a motorbike trip and travelled with a friend. We booked a twin room and we've often found "Twin Rooms" to be less luxurious than you'd find a "Double". Our room at The Saxonville was plain, clean & functional and that is no criticism. As is often the case, it had two beds very close together which we had to move apart to feel comfortable but once done, we had a very pleasant stay and a great night's sleep.Breakfast was great & it was refreshing to have it served to us so beautifully. My friend described the kippers as the best he'd tasted.We were also very pleased to find The Saxonville had private parking for customers cars & our bikes.All in all, a great stay & would heartily recommend this hotel.
Reviewer: Ken| Sun 5th May 2024 | 10 months ago
Excellent accommodation- very friendly, smart and courteous staff, first choices of meals, very comfortable rooms with adequate facilities.
Response
Thank you for the kind review, Michael. We are happy to hear you had a friendly and comfortable stay and enjoyed your meals with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Michael P | Sun 5th May 2024 | 10 months ago
A charming hotel with fabulous food.Nothing not to like!
Response
Thank you for the kind review, Heather. We hope we can welcome you again. Best regards, Joe.
Reviewer: Heather L | Sat 4th May 2024 | 10 months ago
A lovely little hotel with very helpful and friendly staff. The rooms are a good size with plenty of storage space for your Goth band tee shirts. The hotel includes free WiFi access which is always handy.The breakfast options are quite extensive and are of good quality with locally sourced produce. The evening meal options offer a varied selections and with the residents special rates been very good value for money.The hotel is very clean and tidy and the room is cleaned and refreshed everyday during my stay.
Response
Thank you for the kind review. We are happy to hear you have enjoyed your Goth-Week and we are happy you had a comfortable and friendly stay and enjoyed your breakfast and meals with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: P R | Fri 3rd May 2024 | 10 months ago
Enjoyed our stay. Room was very comfortable and spotlessly clean as was the whole hotel. Staff were pleasant and helpful. Breakfast was very nice with waitress table service which meant it was freshly prepared for you rather than being left on a buffet. Comfortable lounge to sit in downstairs plus ample parking space in the hotel car park. Only slight negative is that the shower in the bathroom was weak due to the room being on the top floor. Overall the hotel is a good family run hotel where we would stay again.
Response
Thank you for the kind review, Gareth. We are happy to hear you had a comfortable and spotlessly and clean stay as well enjoying your breakfast with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Gareth R | Mon 29th Apr 2024 | 10 months ago
We loved this hotel.Absolutely everything was immaculate and clean. The decor was reminiscent of the late 70s/early 80s but for us that was part of its charm.It has a lounge area and bar along with a restaurant whi h served a variety of different breakfasts and dinner.The staff were very friendly and professional.It has a very family run feel.I would definitely stay here again and would definitely recommend it.
Response
Thank you for the kind review, Catherine. We are happy you found everything immaculate and clean, friendly as well having a comfortable stay with us. We also glad to hear you enjoyed your breakfast and evening meals with us. We hope we can welcome you again, Best regards, Joe.
Reviewer: Catherine| Sun 28th Apr 2024 | 10 months ago
I can't praise the hotel staff enough for the care and professionalism displayed toward me. I was initially booked into a single room situated on the first floor. It was a lovely room but closely situated to the kitchens. I have a total aversion to anything remotely smelling of cooking, specifically onions, so would have found this intolerable, possibly inducing a bad physical reaction. I spoke to Karen on reception and she bent over backwards to resolve the problem, changing my room to one well away from the kitchen. Again, the room was very pleasant and comfortable.I had breakfast and dinner on each day of my stay and found the food to be very good. It's actually nice to have waitress service at breakfast. Gail and Alison were so attentive and friendly making a solo traveller like myself feel a lot less 'alone'. Wonderful service!!!On arrival I was able to park in the hotel's car park which is easily accessible. I was a little concerned about the overall 'look' of the hotel and yes, much of the decor and furnishings are somewhat dated, reminding me of my own home in the 1980's, but this was not a reflection of the comfort and friendly service afforded me throughout my stay.Would I stay here again? Yes I would
Response
Thank you for the kind review, Alison. We are happy to hear you had a comfortable, friendly and comfort stay with us and enjoyed the breakfast and evening meals with us. We hope we can welcome you again, Kind regards, Joe.
Reviewer: Alison G | Fri 26th Apr 2024 | 10 months ago
The Hotel was excellent and in my opinion is worthy of 4 stars, I dont understand why it is marked as 3. It was spotlessly clean and all the staff were so pleasant and welcoming. We only booked breakfast which gave a wide choice of both cold and hot foods and very good quality. It was our first visit to Whitby and we certainly will be visiting again, and definitely Booking this Hotel for our stay.
Response
Thank you for the kind review, Maureen. We are happy to hear you had a comfortable stay with us and had a welcoming and pleasant stay with us. We are also happy you enjoyed breakfast with us too and we hope we can welcome you again. Best regards, Joe.
Reviewer: Maureen D | Thu 25th Apr 2024 | 10 months ago
Wonderful stay staff lovely all went well for our stay would definitelyrecommend. Lovely dining room rooms everything you need good location. Nothing to complainabout x
Response
Thank you for the kind review, Jackie. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Jackie| Thu 25th Apr 2024 | 10 months ago
Very clean, great staff. Superb food. Sensible location.What's not to like?
Response
Thank you for the kind review, Robert. We happy to hear you had a comfortable stay with us as well enjoyed your meals with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Robert J | Wed 24th Apr 2024 | 10 months ago
The hotel is very clean, warm, welcoming and comfortable. It is quite old fashioned but well appointed. It is a short walk into town with parking. The staff without exception were lovely and as helpful as could be. Food was served with tablecloths and silver cutlery - lovely. We would stay again. Thank you to the hotel team for making us welcome.
Response
Thank you for the kind review, Annmarie. Thank you for recommending us and we happy to hear you had a clean, warm, welcoming and comfortable stay with us as well enjoying meals with us. We hope to welcome you again. Best regards, Joe.
Reviewer: Annmarie | Wed 24th Apr 2024 | 10 months ago
The staff are friendly and helpful. Our room was compact but adequate, and immaculately clean. Breakfast was fantastic, all the usuals and full English best I’ve had for a long time, and full waitress service which is a nice touch. We will definitely stay here in future
Response
Thank you for the kind review, Dave. We are happy to hear you had a comfortable and friendly stay with us and enjoyed your breakfast with us. We are happy to hear you might stay here again as we love to welcome you back again, Dave. Best regards, Joe.
Reviewer: Dave | Mon 22nd Apr 2024 | 10 months ago
It was a last minute booking to join friends & male voice choir competing at the Pavilion for the Eskdale festival. The hotel was close to the Pavilion - walking distance & the room was really clean & comfortable. My friends had booked a restaurant for the evening so I couldn’t visit the hotel’s but if the breakfast was anything to go by I wouldn’t hesitate to give it a try. I would recommend the Saxonville to anyone. Thank you.
Response
Hi, steve. Thank you for the kind review. We are happy to hear you had a comfortable, clean and friendly stay with us and enjoyed your breakfast with us and as well thank you for recommending us as we hope we can welcome you back again. We hope to see you soon. Kind regards, Joe.
Reviewer: Steve R | Mon 22nd Apr 2024 | 10 months ago
Lovely clean quiet bedrooms, very comfortable. Delicious breakfast, lots of choices. Friendly helpful staff
Response
Thank you for the kind review, Penny. We are happy you had a clean and comfortable stay and enjoyed your breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Penny| Sun 21st Apr 2024 | 10 months ago
Super hotel
Response
Thank you for the kind review, Martyn. We hope we can welcome you again and happy to hear you had a comfortable stay with us. Best regards, Joe.
Reviewer: Martyn W | Thu 18th Apr 2024 | 11 months ago
Lovely hotel, room fine just a shame to many stairs to room husband finds stairs a little difficult.Breakfast menu goodDinner menu brilliant.Loved being served by wonderful waitresses not having to get anything for myself was so relaxing.All staff were very friendly and helpful. Star rating is 4 due to stairs.
Response
Thank you for the review, Elaine. We are happy you enjoyed your stay and had a comfortable stay with us as well enjoyed your breakfast and meals with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Elaine K | Wed 17th Apr 2024 | 11 months ago
Had a lovely time at the hotel. Rooms had plenty of space and we're very comfortable All the staff were very friendly and helpful. A thank you to Allison who looked after us in the restaurant and made sure we had everything we needed.
Response
Thank you for the kind review, Sheila. We are happy you had a comfortable and friendly stay. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Sheila| Mon 15th Apr 2024 | 11 months ago
We had a very comfortable stay at The Saxonville Hotel. Out twin room was quiet, very comfortable, beds were excellent and bathroom modern and well equipped. Lovely touches with biscuits for tea, toiletries and bottled water in the room. The breakfast was very good with a wide choice in a beautifully appointed dining room. Staff were very kind and helpful. Free parking was a great help as this can be difficult to find in Whitby. The hotel is a 10 minute walk from the Captain Cook statue and the center of town. I woulddefinitely recommend the Saxonville Hotel.
Response
Thank you for the review, Karen. We are happy you had a comfortable stay with us and thank you for recommending us as we also happy to have you here. We are also happy to hear you enjoyed your breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Karen P | Mon 15th Apr 2024 | 11 months ago
I've stayed a few times and I can't fault it. Fantastic food and the staff are so kind. Hope to be back soon
Response
Thank you for the kind review, Ruth. We hope we can welcome you again and we are happy to hear you enjoyed your meals with us. Best regards, Joe.
Reviewer: Ruth| Mon 15th Apr 2024 | 11 months ago
Comfortable, clean room, excellent food and service. Friendly hosts. Will definitely stay here again.
Response
Hi, Andrew. Thank you for the kind review. We are happy you had a comfortable stay with us as well enjoyed your meals. We hope we can welcome you again. Best regards, Joe.
Reviewer: Andrew D | Sun 14th Apr 2024 | 11 months ago
I was met at the Saxonvillehotel with a warm welcome and informed of the hotel layout. My room was very clean and tidy. The bed was comfy. The shower and toilet facilities were spotless. I could not fault the breakfast service in the morning again everything was spot on, the only downside I would say to the hotel it is slightly oldie worldie but very clean and tidy
Response
Thank you for the kind review, Tony. We are happy you felt welcome, clean and comfortable stay and we are happy to hear you enjoyed your breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Tony H | Sat 13th Apr 2024 | 11 months ago
This is the second visit to the Saxonville and it won’t be the last , lovely light rooms ,comfortable beds, exceptionally clean, great breakfast , everything needed for a great stay , Thankyou to the whole team , see you again soon x
Response
Thank you for the kind review, Janet. we are happy to hear it may be not the last as we love to welcome you back and having a comfortable, clean and enjoying your breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Janet G | Wed 10th Apr 2024 | 11 months ago
Lovely hotel - stopped 2no nights and had a lovely stay. Very nice room, very clean and spacious. Lovely staff, high quality breakfast, will stop here again. PV
Response
Thank you for the review, Paul. Happy to hear you had a comfortable stay. We hope we can welcome you again. Best regards, Joe.
Reviewer: Paul V | Mon 8th Apr 2024 | 11 months ago
The food was really good, cooked perfectly. We had the 3 course evening meal which was delicious. Breakfast also was top class and we loved the the silver cutlery.
Response
Thank you for the review, Derek. We are happy you had a nice, comfortable and friendly stay at our traditional seaside style hotel as well you enjoying your 3 course evening meal and breakfast with us. Best regards, Joe.
Reviewer: Derek S | Wed 3rd Apr 2024 | 11 months ago
I stayed for the first time at the hotel shortly before Easter.As I had to travel alone, it was good to find some single rooms on offer.The room and bathroom were very clean.The staff were friendly and efficient.Breakfast and dinner menus offered a choice of meals which were tastily cooked and quickly and efficiently served.All in all, a very enjoyable short stay.
Response
Thank you for the kind review, David. We are happy to hear you enjoyed your two nights with us as well having a comfortable, clean and friendly stay. We hope we can welcome you back again. Best regards, Joe.
Reviewer: David G | Wed 3rd Apr 2024 | 11 months ago
Great friendly staff comfortable bed lovely breakfast what more could you ask for.
Response
Thank you for the kind review, Neil. We are happy to hear you had a comfortable stay and enjoyed breakfast with us. we hope to welcome you again. best regards, Joe.
Reviewer: Neil| Tue 2nd Apr 2024 | 11 months ago
Saxonville hotel is situated near to the harbour and town and is only a short walk away . We really enjoyed our stay at this hotel and wouldhighly recommend it .Rooms were very clean and spacious with modern en suite and bath ! . Breakfast was included and was delicious with a choice of cereals ,fresh fruits and a cooked English breakfast
Response
Thank you for the kind review John. We are happy to hear you enjoyed and breakfast with us and had a comfortable stay. We hope we can welcome you again. Kind regards, Joe.
Reviewer: John H | Mon 1st Apr 2024 | 11 months ago
We checked in for two nights and were made to feel very welcome. Our room on the first floor was bright, roomy and well furnished with an en suite bathroom with bath and shower. We did appreciate the instant hot water! Food in the table service restaurant was first class and the staff attentive and very helpful. We really enjoyed our stay here and felt the place was worthy of more than the stated 3 Stars! We will be staying here again!
Response
Thank you for the kind review, Peter. We are happy to hear you had a comfortable, friendly two night stay. We hope we can welcome you back again. and thank you once again for the kind review. Kind regards, Joe.
Reviewer: Peter B | Sun 31st Mar 2024 | 11 months ago
Really happy with the accommodation. It was comfortable, warm, extremely clean and the staff were very friendly and welcoming. The waiting staff offered an excellent service - The accommodation was a fair price and it was a two minite walk from seafront and 10 mins from harbour. My only criticism was the food, although ok, could have been much better for the price..it was very basic..and although my room was spotlessly clean, it smelled of bleech. Other than that, I would definitely go back.
Response
Thank you for your review we are glad you enjoyed yourself. We endeavour to be value for money so are so we are sorry you felt dinner could have been better. We will discuss this at our next meeting. Best regards, Richard.
Reviewer: Lisa L | Sat 30th Mar 2024 | 11 months ago
Our stay was very enjoyable as usual.Lovely accommodation and excellent Dinner and Breakfast.The staff are very Friendly and make you Very Welcome.Look forward to visiting again later this year.Thanks
Response
Thank you for the kind review, Barbara. We are happy to hear you enjoyed your meals and breakfast with us and had a comfortable and friendly stay with us too. We hope we can welcome you again. Best regards, Joe.
Reviewer: Barbara L | Sat 30th Mar 2024 | 11 months ago
We have had several great holidays at the Saxonville. Always receive a warm welcome, always had lovely food served by excellent staff. The cleaners keep everything spotless. Cannot praise this hotel and it's staff enough. Keep up the good work. Looking forward to our next holiday with you.
Response
Thank you for the kind review. We are happy to hear you had a welcoming and friendly stay and we love to welcome you again. Kind regards, Joe.
Reviewer: Mrs W | Sat 30th Mar 2024 | 11 months ago
Lovely break away
Response
Hi, Wiliam. Thank you for the kind review. We hope we can welcome you back again. Best regards, Joe.
Reviewer: William| Wed 27th Mar 2024 | 11 months ago
Had a excellent weekend stay hotel very clean and decorated to a high standard dining room food and staff all very good
Response
Hi, Colin. Thank you for the kind review. we are happy you enjoyed your meals and had a comfortable stay. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Colin| Tue 26th Mar 2024 | 11 months ago
Thank you for a wonderful weekend, from the minute we arrived we felt most welcome all the staff we engaged with were extremely friendly and helpful, all areas of the hotel were spotlessly clean and the breakfast was one of the best we’ve had.We’re looking forward to staying with you again in the future.
Response
Thank you for the kind review, Antony. We are happy to hear you had a comfortable stay with us as well having a friendly and clean stay. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Antony G | Mon 25th Mar 2024 | 11 months ago
Last minute booking. Staff were exceptionally friendly, especially on reception. Very clean room. Quaint comfortable hotel just a couple of minutes walk from the North Promenade and walk down to the beach.
Response
Thank you for the kind review. We hope we can welcome you again. best regards, Joe.
Reviewer: G | Mon 25th Mar 2024 | 11 months ago
Hotel very clean, friendly and efficient staff, room spacious and comfortable, good shower. Breakfast was table service, with silver tea service and cutlery. Very proper and a lovely experience. Food was delicious too! 5 minutes walk to the beach on a lovely sunny morning. About 20 minutes walk downhill to the centre of town. Free private carpark . All in all excellent!
Response
Hi, Helen. Thank you for the kind review. We are happy you had a comfortable, clean and friendly stay with us as happy to hear you had a happy experience with us.. We hope we can welcome you back. Kind regards, Joe.
Reviewer: Helen M | Sat 23rd Mar 2024 | 11 months ago
All staff very friendly and welcoming all were very well presentedRooms clean warm ,Good choices of food for breakfast and evening mealPleasant bar areaThis was the 4th time we have stayed and will most definitely be going again
Response
Thank you for the kind review. Happy to welcome you back again and happy to hear you had a comfortable, clean and welcoming stay as well. We hope we can welcome you again as well happy to hear you enjoyed your meals and breakfast. Best regards, Joe.
Reviewer: Mrs| Thu 21st Mar 2024 | 11 months ago
This was our 4th stay at the Saxonville & the 3rd time in the ground floor twin bedroom, room 1. The staff were all very friendly & the meals were as delicious as usual. My husband always looks forward to Fortunes kippers at breakfast when available. Highly recommend this hotel with easy parking.
Response
Hi, Susan. Thank you for the kind review. We are happy to hear to welcome you back as we love to see you. Happy to hear you had a friendly and comfortable stay as well enjoying your meals and breakfast with us. We hope we can welcome you again as we love to welcome you back again. Best regards, Joe.
Reviewer: Susan K | Thu 21st Mar 2024 | 11 months ago
Beautiful hotel with excellent staff so friendly and accommodating. Food superb, fresh flowers on restaurant tables. Games and books available to residents. Location good away from main part you can easily walk to the beach and shops.
Response
Thank you for the kind review, Sandra. Happy to hear you found us a beautiful hotel with excellent staff and found your stay friendly and accommodating as well having a comfortable stay. We hope we can welcome you here again. Kind regards, Joe.
Reviewer: Sandra B | Tue 19th Mar 2024 | 12 months ago
Clean and tidy hotel, excellent food, staff lovely and just the right place for a good walk into Whitby Town - nice to know if we visit Whitby again , somewhere to stay
Response
Thank you for the kind review, Ruth. We love to welcome you back and thank you for the kid words. We are also happy you enjoyed your meals with us too. Best regards, Joe.
Reviewer: Ruth T | Mon 18th Mar 2024 | 12 months ago
This hotel is very welcoming food is amazingwill be definitely stayin again 10/10
Response
Thank you for the kind review, Tracy. We are happy you enjoyed your stay and had a comfortable stay as well enjoying your meals with us too. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Tracy C | Mon 18th Mar 2024 | 12 months ago
The Saxonville Hotel in Whitby is clean and welcoming.The hotel staff are friendly and efficient.The food served there is hot, well prepared and cooked to a high standard. The breakfast and dinner menus are varied, nutritious and delicious.I enjoyed my stay at this hotel 🙂.
Response
Thank you for the kind review, Amanda. We are happy to hear you had aclean and welcoming stay with us as well a comfortable one too. We are also happy to hear you enjoyed you meals and breakfast with us too. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Amanda A | Sat 16th Mar 2024 | 12 months ago
You do feel very welcome at the Saxonville Hotel, as usual room was excellent, meals a delight, service again excellent. Look forward to returning later in the year.Thankyou to the staff at Saxonville.
Response
Thank you for the kind review, Jerry. We are happy to hear your meals was a delight and had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Jerry A | Sat 16th Mar 2024 | 12 months ago
Just had another 2 night stay at the Saxonville. We did DB&B, and as always food and service first class.Hotel spotless, rooms lovely and staff very nice and friendly. Good location and would definitely recommend this hotel. Hopefully will be back later in the year.
Response
Thank you for the kind review and welcome back, Alan. We happy you had a comfortable 2 night stay and enjoyed your meals. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Alan | Fri 15th Mar 2024 | 12 months ago
This was not the first time staying at the Saxonville. It is still a warm comfortable hotel with good service and fab food. We did DBB, and had excellent service with all meals. What stands out is that breakfast is all served at your table. No queueing up for a lukewarm breakfast under lamps. A big thank-you to the ladies working in the restaurant and serving our meals. Our double bedroom was warm clean and comfortable. Hope to return soon. Thank-you.
Response
Thank you for the kind review, Robert. We are happy to hear you has a warm, comfortable stay and enjoyed the service with your stay as well enjoying your breakfast and meals with us too. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Robert M | Tue 12th Mar 2024 | 1 year ago
Excellent stay at The SaxonvilleHigh standard of cleanlinessFantastic breakfast served at the table, excellentchoice and superb service
Response
Hi, Maura. Thank you for the kind review. We are happy to hear you enjoyed your breakfast. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Maura B | Tue 12th Mar 2024 | 1 year ago
A lovely family run hotel providing everything you need for a weekend away
Response
Thank you for the kind review, Jenny. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Jenny| Mon 11th Mar 2024 | 1 year ago
We stayed on Saturday 9th of March and what a lovely place to stay.The Staff were very friendly and the hotel was spotless.The room was very nice very clean and everything you could want was in the room even a dressing gown and slippers we stayed in the room with the four poster bed.The breakfast was excellent as wellWe will definitely stay there again
Response
Thank you for the kind review, Michael. We are happy you had a friendly, clean and comfortable stay with us as well enjoying your breakfast with us too. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Michael H | Mon 11th Mar 2024 | 1 year ago
Highly recommend this hotel, friendly staff, good rooms breakfast was excellent, location good, within 15mins walk to Whitby centre.
Response
Thank you for recommending us, Steven. Thank you for the kind review. We are happy to hear you enjoyed your breakfast with us too. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Stephen| Sun 10th Mar 2024 | 1 year ago
We really enjoyed our stay at your charming hotel. The bedroom was comfortable and cosy, bathroom very clean and the bath was a bonus for a good soak after our long walks! We loved your generous breakfast and the great choice of menu, waitressing staff worked very hard and alwayscheerful and attentive. Car park very handy, we would highly recommend your hotel.
Response
Hello, Ruby. Thank you for the kind review and we are happy to hear you had a comfortable and cosy stay with us. We are also happy to hear you enjoyed your breakfast and evening meals with us and having a cheerful and attentive stay. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Ruby| Sun 10th Mar 2024 | 1 year ago
Lovely, clean and friendly, the staff were all very nice and the breakfast was great just, what you needed.An excellent hotel and would recommend it
Response
Thank you for the kind review, Chris. We are happy to hear you had a clean, friendly and comfortable stay and we are happy to hear you enjoyed your breakfast with us. We hope to welcome you again. Kind regards, Joe.
Reviewer: Chris N | Sat 9th Mar 2024 | 1 year ago
I only stayed overnight at the Saxonville, with my son, as we had traveled up for a football match.We had a twin room, which was very comfortable and had all the amenities you would expect.We did not have an evening meal, but we did have breakfast and oh boy, that was excellent.So, room, staff, food were all very good.A great place to stay.It has to be a 10, for everything.
Response
Hi, Nick. Thank you for the kind review. We are happy you had a great overnight stay with us and had a comfortable stay with us. We hope you enjoyed the football match and happy to hear you enjoyed the breakfast with us too. We hope to welcome you again, best regards, Joe.
Reviewer: Nick | Thu 7th Mar 2024 | 1 year ago
A fantastic hotel , very friendly, roams are lovely and clean , food is amazingwe have been twice now and will definitely be coming back .
Response
Hi, David. Thank you for the kind review. We are happy you had a friendly, clean and comfortable stay with us as well enjoyed your meals with us too. We happy to hear you would be coming back and we love to welcome you back again. We hope you all the best, kind regards, Joe.
Reviewer: Davd| Tue 5th Mar 2024 | 1 year ago
Nice clean, quiet hotel. Food in the restaurant was excellent and the staff friendly, especially Alison who couldn’t have been more helpful.
Response
Thank you for the kind review, Caroline. We are happy to hear you had a clean and welcoming stay with us and enjoyed your meals with us too. We hope we can welcome you again. Best regards, Joe.
Reviewer: Caroline| Tue 5th Mar 2024 | 1 year ago
Fantastic hotel. Staff are friendly and genuine. Room spotless and well appointed. Food and service 1st Class.
Response
Hi, Lee. Thank you for the kind review. We are happy you had a friendly and welcome stay with us and enjoyed your meals with us. We hope we can welcome you back again. Best regards, Joe.
Reviewer: Lee D | Sat 2nd Mar 2024 | 1 year ago
It’s the sixth time I have stayed here and I’m back in June. No complaints.
Response
Thank you for the kind review, Louis and welcome back again. We hope to see you again as we love to welcome you again. Best regards, Joe.
Reviewer: Louis P | Fri 1st Mar 2024 | 1 year ago
This is a really lovely hotel. Food good, everywhere is really clean, staff are friendly and waitress service as well (no queueing at breakfast buffets).Really enjoyed the two nights we were there, would stay again.
Response
Thank you for the kind review, Peter. We are happy you had alovely, clean, friendly and comfortable stay and enjoyed your meals and breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Peter D | Wed 28th Feb 2024 | 1 year ago
We have recently stayed at The Saxonville Hotel as we have numerous times before. An absolutely fantastic stay as always . The Hotel is spotlessly clean so thank you to all housekeepers. The meals are excellent, we were well looked after by Alison and all the other waitresses..thank you to the chef ! Thank you to Lee , the night porter who looked after us in the bar area , please don't retire ! Thanks also to the lovely reception staff who do a great job ! Can't wait to visit again as soon as we can Xxx
Response
Thank you for the kind review, Richard and welcome back. We are happy you had a clean and comfortable stay with us again and enjoyed your meals with us. We look forward to seeing you again, Richard. Best regards, Joe.
Reviewer: Richard M | Tue 27th Feb 2024 | 1 year ago
All the staff from the reception to the cleaners were exceptionally cheerful, polite and helpful. They should be commended by the owners.Apart from some of the furniture being a little dated I cannot really fault the accommodation at all. Very clean, comfortable bed and a great breakfast.We had a great weekend break in Whitby and would not hesitate to recommend this hotel. If I do go back to Whitby I wil stay here again.
Response
Hi, Adrian. Thank you for the kind review. We very happy to hear you had a clean, comfortable and friendly stay as well cheerful, polite and helpful one too. We are happy you enjoyed the weekend with us as well enjoying your breakfast with us too. Thank you for the recommendation and happy to hear you would stay here again as we love to welcome you back. All the best regards, Joe.
Reviewer: Adrian | Mon 26th Feb 2024 | 1 year ago
The hotel is spotlessly clean and comfortable, the are very friendly and the service was excellent. The food was beatifully cooked and presented with an excellent choice.All in all a very pleasurable stay. Thank you xx
Response
Hi, Ian. Thank you for the kind review. We are happy you had aclean, comfortable and friendly stay with us as well enjoying your meals with us too. We hope to welcome you again. Kind regards, Joe.
Reviewer: Ian W | Sun 25th Feb 2024 | 1 year ago
First time staying at this hotel. Everything from the service and cleanliness were exceptional. Bit of a trek back up from the centre of Whitby but well worth it.
Response
Thank you for the kind review, Julya. We glad you had a comfortable stay with us and we hope to welcome you again. Kind regards, Joe.
Reviewer: Julya | Sun 25th Feb 2024 | 1 year ago
The hotel was very clean and tidy and the food was very good. The staff were friendly and they even let us check in early. The location was perfect for us and very close to the harbour & about 15 minutes stroll with plenty of pubs and restaurants. If you’re a bit unsteady on your feet I would recommend a taxi back up the hill. For us it was 10/10 and would definitely stop there again.
Response
Hi, Anthony. Thank you for the kind review. We are happy to hear you found the place clean and tidy and had a relaxing, comfortable and friendly stay with us as well enjoying your meals with us too. We love to hear you may stay back with us as we love to welcome you back. Hope to see you again. Kind regards, Joe.
Reviewer: Anthony F | Sun 25th Feb 2024 | 1 year ago
Only stayed one night, but that was enough to draw very favourable conclusions.Spotlessly clean, lovely atmosphere, fantastic breakfast and faultless, super friendly service.Would not hesitate to recommend or revisit.Fully deserves its 3 star rating.
Response
Thank you for the kind review, Mark. We are happy you enjoyed your one night stay with us and had a comfortable and friendly stay with us as well enjoying your breakfast with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Mark G | Thu 22nd Feb 2024 | 1 year ago
Accommodation was nice and clean, friendly people and lovely breakfast too!
Response
Hi, Nick. Thank you for the kind review. We are happy to hear you had a nice, clean and friendly stay with us and enjoyed your breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Nick F | Tue 20th Feb 2024 | 1 year ago
Stayed one night and was impressed by the friendly staff. The hotel is lovely and clean and the room was very comfortable. Good breakfast with everything served by friendly staff . Good value in a good location and would recommend
Response
Thank you for the kind review, Ian. We are happy you had a lovely, comfortable and kind stay with us and you enjoyed your breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Ian W | Mon 19th Feb 2024 | 1 year ago
Lovely clean place in an excellent location. We'll be back!
Response
Thank you for the kind review. We hope we can welcome you again and happy to hear you had a comfortable stay with us. Best regards, Joe.
Reviewer: Skip| Mon 19th Feb 2024 | 1 year ago
Enjoyed a 2 night stay..very clean and comfortable hotel..friendly staff always a plus with waitress service for both breakfast and evening meal, food was very good..small bar area for a quiet drink and relax afterwards..enjoyable stay and would recommend.
Response
Thank you for the kind review, Karen. We are happy you enjoyed and comfortable two night stay and enjoyed your breakfast and evening meals with us we hope we can welcome you again. Kind regards, Joe.
Reviewer: Karen C | Mon 19th Feb 2024 | 1 year ago
Great hotel, great staff, great location. Perfect rooms, great breakfast.
Response
Thank you for the kind review, Nicola. We are happy you enjoyed your stay and enjoyed your breakfast with us too. We hope to welcome you again. Kind regards, Joe.
Reviewer: Nicola| Sun 18th Feb 2024 | 1 year ago
The hotel was welcoming, homely and warm. My room was comfortable and quiet. The staff were lovely and the quality of food about the best I've had in any hotel. I wouldn't hesitate to pay a return visit.
Response
Hi, Stuart. Thank you for the kind review. Happy to hear you had a welcoming, homely and warm feeling with us and had a comfortable stay with us . We hope we see you again. Best regards, Joe.
Reviewer: Stuart R | Thu 15th Feb 2024 | 1 year ago
A very traditional family ran hotel. The breakfast was lovely and the room was very clean. The staff were warm and welcoming. Might not be suitable for families with young children or those wanting a boutique experience. A mature couple would love it, it’s a very quiet relaxed hotel.
Response
Thank you for the kind review, Glenn. We are happy to hear you had a lovely, comfortable and warm welcoming stay at our traditional seaside hotel and enjoyed our breakfast with us. We hope to welcome you again. kind regards, joe.
Reviewer: Glenn D | Tue 13th Feb 2024 | 1 year ago
The hotel was lovely and clean, bedroom was really nice.Staff were really professional.Food was lovely.Not a bad word to be said, we had a lovely weekend.Would definitely stay here again.Thankyou
Response
Happy Birthday from us, Girda. Thank you for the kind review. We are happy you had a comfortable stay on your birthday and enjoyed your meals with us and happy you enjoyed your weekend. We hope to welcome you again. Kind regards, Joe.
Reviewer: Girda| Mon 12th Feb 2024 | 1 year ago
My husband and I enjoyed a lovely overnight stay at the Saxonville Hotel. The room was warm, comfortable and spotless, as was the rest of the hotel. The cooked breakfast was superb in an extremely pleasant dining area; white tablecloth, silverware and fresh white crockery. The waiting staff were very friendly and polite, and the Taylor’s of Harrogate freshly brewed pot of tea simply made it! Thank you, we would definitely recommend.
Response
Thank you for the kind review. We are happy to hear you had a comfortable, warm and had a lovely overnight stay as well enjoying breakfast with us too. We hope to welcome you again. Kind regards, Joe.
Reviewer: Mrs S | Sun 11th Feb 2024 | 1 year ago
Lovely hotel the staff are very friendly food is excellentThe hotel itself is spotlessly clean3rd time we have stayed never disappointed
Response
Thank you for the kind review, Caroie. We hope to welcome you again. kind regards, Joe.
Reviewer: Caroie H | Tue 2nd Jan 2024 | 1 year ago
Excellent Beautiful Traditional Hotel with great Staff and customer service.Lovely room and spot on facilities , and toastie warm too.Breakfast was excellent and very good service.Convenient car park across from Hotel added bonus. Nice location for exploring Whitby on a quiet area of Town. Could not fault anything.
Response
Thank you for the kind review, Andrew. We are happy you enjoyed our traditional seaside hotel and had a welcoming stay with us. We are also happy you enjoyed your breakfast with us too. Kind regards, Joe.
Reviewer: ANDREW B | Tue 2nd Jan 2024 | 1 year ago
The hotel is about 15min walk from the centre we had no complaints, clean warm rooms with a lot of extras in the room such as toiletries etcThe staff are so friendly anything you want they are at hand.We ate breakfast and dined in the restaurant for New Year’s Eve it was spot onThank you Saxonville hotel
Response
Hi, Sheila. Thank you for the kind review. We are happy you enjoyed your stay and enjoyed your breakfast with us. We hope to welcome you again. Kind regards, Joe.
Reviewer: Sheila K | Tue 2nd Jan 2024 | 1 year ago
We stayed at the Saxonville hotel for 2 nights over new year’s, perfect location only a 10 min walk into Whitby ( a little longer to get back as it’s all up hill)The hotel was extremely clean our room was spotless with all the added extras ( tea coffee hot chocolate shower gel etc) we did pay for an upgrade which included more space, dressing gowns & slippers, all the staff we met were lovely & helpful even helping people to get out the car parkWe also had a meal in the hotel the night before New Year’s Eve which was a beautiful 3 course & you get a discount for staying in the hotel, good choice of breakfast & nothing was too much troubleWe will definitely return
Response
Thank you for the kind review, Kerry. We are happy you had a lovely, welcoming and comfortable stay. We are happy you enjoyed your new years with us and enjoyed your meals and breakfast with us. We hope to welcome you back again. Kind regards, Joe.
Reviewer: Kerry W | Tue 2nd Jan 2024 | 1 year ago
I stayed in a single room for one night. The room was spacious, clean, tidy, well decorated, quiet and comfortable. I slept very well. There was a large selection of food on the breakfast menu and the full Yorkshire breakfast was delicious. All of the staff were very friendly, pleasant and helpful. A great place to stay in Whitby and very good value for money.
Response
Thank you for the kind review. Stephen. Happy to hear you had a spacious, clean, tidy,friendly, pleasant, quiet and comfortable stay with us and happy you slept well too. We are also glad you enjoyed your breakfast with us too. We hope to welcome you again. Kind regards. Joe.
Reviewer: Stephen J | Mon 18th Dec 2023 | 1 year ago
Beautiful room, large and spacious, the bathroom was amazingmassive with a bath and all the little touches. Robe and slippers, a fan, extra blanket in the wardrobe, loads of pillow on the bed. Quiet area, relaxing room. Private parking. Breakfast was lovely, table service and everyone was so polite and couldn't do enough for you. The smell of fresh lillies when you first walk in is a great touch too! Amazing stay. Next time I'm in whitby this will be the hotel I check availability on first.
Response
Thank you for the kind review. Laura. Happy you hear had a comfortable stay with us and enjoyed and liked your room with us. We happy to hear you enjoyed your breakfast with us too. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Laura S | Mon 18th Dec 2023 | 1 year ago
Nice clean accommodation, good service and lovely breakfast.
Response
Hi, Louis. Thank you for the kind review. Happy to hear you enjoyed your breakfast. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Louis F | Sun 17th Dec 2023 | 1 year ago
What a friendly place to stay. Waitress Service for Breakfast. The staff made you feel at home. See you next time.
Response
Hi, Steve. Thank you for the kind review. We are happy you enjoyed your breakfast with us and happy to see you again. Kind regards, Joe.
Reviewer: Steve| Mon 11th Dec 2023 | 1 year ago
Hotel is immaculate, staff friendly, food delicious, good location and parking.Rooms could have been a little warmer but it was a freezing weekend.
Response
Thank you for the kind review, Penny. Happy to hear you had a friendly, clean, cosy and comfortable stay with us and enjoyed your meals too. Sorry if the room got cold if you come to the receptions we happy to help as we have some spare radiators we happily to help with you. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Penny L | Sun 10th Dec 2023 | 1 year ago
We really enjoyed our stay. The staff were very friendly and attentive. The rooms were clean and comfortable and the breakfast was lovely with the option of gluten free sausage and toast.
Response
Thank you for the kind review, Martyn. We are happy you had a clean and comfortable stay with us and enjoyed your breakfast and meals with us. We hope to welcome you again kind regards, Joe.
Reviewer: Martyn| Mon 27th Nov 2023 | 1 year ago
Loved staying at the Saxonville. Really friendly, comfortable and easy to get to Whitby centre. Nice hotel with a cosy atmosphere, will definitely be returning.
Response
Hi, Lucy. Thank you for the kind review. We are happy to hear you had a friendly, comfortable and cosy stay with us and happy to hear you would be returning as we happy to welcome you again. Kind regards, Joe.
Reviewer: Lucy B | Mon 27th Nov 2023 | 1 year ago
Place very clean and staff friendly nice breakfast thankd
Response
Thank you for the kind review, Darren. We are happy to hear you had a clean and friendly stay with us and enjoyed your breakfast with us. We hope to welcome you again. kind regards, Joe.
Reviewer: Darren| Mon 27th Nov 2023 | 1 year ago
Very friendly and helpful staff
Response
Hi, Stuart. Thank you for the kind review. We hope to welcome you again, kind regards. Joe.
Reviewer: Stuart| Mon 27th Nov 2023 | 1 year ago
Friendly staff and a great atmosphere
Response
Thank you for the kind review, Steve. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Steve| Mon 27th Nov 2023 | 1 year ago
Room was good, breakfast delicious plenty of choice free parking was available if required, staff were excellent
Response
Thank you for the kind review, Alan. Happy to hear you enjoyed your breakfast and we hope to welcome you again. Kind regards, Joe.
Reviewer: Alan| Mon 27th Nov 2023 | 1 year ago
We booked this hotel last minute and it didn’t disappoint. Hotel contacted us the day before to see if we would like to reserve a table for evening meal, which we did. Meal was delicious so was the breakfast the next day. Both were waitress service. Room was clean and bed was comfy. There is also private parking opposite the hotel. Would definitely stay again
Response
Thank you for the kind review, Jill. Happy to hear you had a comfortable stay with us and we hope we can welcome you back soon. We are also glad to hear you enjoyed your meals and breakfast with us too. Best regards, Joe.
Reviewer: Jill | Mon 20th Nov 2023 | 1 year ago
Hotel was immaculately clean, everything you needed in your room the dressing gowns and slippers were a luxurious touchBreakfast was outstanding.Theservice from the staff both on reception and in the dining room was excellentWould definetly stay here again
Response
Thank you for the kind review, Susan. Happy to here you had a comfortable stay with us and enjoyed your breakfast with us. We hope to welcome you again. Kind regards, Joe.
Reviewer: Susan P | Mon 20th Nov 2023 | 1 year ago
A warm, welcoming comfortable hotel. Fantastic breakfasts and service. Would benefit from a lift for older residents, but overall very good value.
Response
Thank you for the kind review, Susan. Happy to hear you had a welcoming and comfortable stay with us and enjoyed your breakfast with us. We hope to welcome you again best regards, Joe.
Reviewer: Susan| Mon 20th Nov 2023 | 1 year ago
This is the second time we've stayed at Saxonville hotel in Whitby and we really like it.The staff are very friendly and polite. The rooms are spotlessly clean.Absolutely excellent breakfast.Would definitely stay again and would recommend to anyone.
Response
Thank you for the kind review, Diane. Welcome back with us ad happy to hear you had a friendly and polite stay and enjoyed your breakfast with us. We hope to welcome you back again, kind regards. Joe.
Reviewer: Diane W | Sun 19th Nov 2023 | 1 year ago
We found our stay at the hotel a very good experience .Location , staff and food was great. The room was quiet , a little dated but very warm and clean . I would recommend this hotel .
Response
Hi, David. Thank you for kind review. We are happy to hear you had a warm and clean stay with us and thank you for recommending us. We hope we can welcome you back again, David. Kind regards, Joe.
Reviewer: David| Wed 15th Nov 2023 | 1 year ago
Wonderful staff, excellent food and friendly ambiance.Thanks to all involved 👍
Response
Hi, Margie. Thank you for the kind review. Happy to hear you had a friendly ambiance with your stay and enjoyed your meals with us too. We hope to welcome you back again, Kind regards, Joe.
Reviewer: Margie L | Sun 12th Nov 2023 | 1 year ago
From checking in to checking out everything was superb. Warm, cosy bedrooms, lovely food and great staff.
Response
Hi, Tony. Thank you for the kind review. We happy to hear everything was superb for you and enjoyed your meals with us. We hope to welcome you backTony. Kind regards, Joe.
Reviewer: Tony E | Sun 12th Nov 2023 | 1 year ago
The staff was very friendly and helpful. It was very clean. On the down side we stayed in a deluxe room and the shower was more of a trickle and the mattress wasn’t very comfortable but it was good value for money.
Response
Thank you for the kind review, Gillian. Happy to hear you had a friendly, clean and comfortable stay with us. We hope we can welcome you again, Kind regards, Joe.
Reviewer: Gillian | Fri 10th Nov 2023 | 1 year ago
Had a lovely stay at the Saxonville, stayed 3 nights with breakfast, and what a breakfast, Full Yorkshire kept me full for the whole day and just had some nibbles on the evening. Room was cosy and clean and staff were all lovely, couldn't have asked for a better stay. Will definitely stay there again, that's for sure.
Response
Hi, Graham. Thank you for the kind review. We are happy to hear you had a cosy, clean and comfortable three nights stay with us and enjoyed your breakfast with us. We glad to hear you may stay with us again as we love to welcome you back. Kind regards, Joe.
Reviewer: Graham L | Thu 9th Nov 2023 | 1 year ago
Friendly polite staff. Very clean and well serviced rooms. Good choice of meals on menu. We enjoyed our stayand would have no hesitation in staying there again. Great value for money!
Response
Thank you for the kind review, Andrew. Happy to hear you had a comfortable and friendly stay and enjoyed your meals with us. Happy to hear you may come back to us and we love to welcome you again. Kind regards, Joe.
Reviewer: Andrew| Thu 9th Nov 2023 | 1 year ago
Really enjoyed our stay at the hotel. Staff veru attentive and helpful. The hotel is very clean & the food was great. Would stay again.Thank you very much for a great stay.Paul & Lynn
Response
Hi, Paul. Happy to hear you enjoyed your long weekend at the hotel as we are happy to hear you enjoyed your meals with us. Thank you once again for the kind review. Best regards, Joe.
Reviewer: Paul A | Wed 8th Nov 2023 | 1 year ago
This was our second visit to The Saxonville Hotel and we can honestly say this hotel is wonderful. Beautifully clean and the breakfast is 2nd to none. Silver service, makes you feel so special. Nothing is too much trouble. This is our go to hotel in Whitby, no need to look elsewhere, and my husband and I have stayed in Whitby many times. So glad we found this little gem.
Response
Hi, Annie. Thank you for the kind review. Happy to hear you had a wonderful stay and welcome back again, Annie. Happy to hear you had a comfortable and clean stay and we hope to welcome you again. Kind regards, Joe.
Reviewer: Annie H | Tue 7th Nov 2023 | 1 year ago
Our fourth stay of the year and as enjoyable as ever. Even the weather was kind! It’s like home from home for us at the Saxonville as we have been so often. The food is always first class and all the staff are lovely, especially Alison. Nothing is too much trouble. The Hotel is spotlessly clean and the rooms very comfortable. We will be there again at New Year
Response
Thank you for the kind review. Welcome back and happy to hear it was excellent as usual and you had a enjoyable, comfortable stay and enjoyed your meals with us. We hope to welcome you again. Best regards, Joe.
Reviewer: Mrs| Sun 5th Nov 2023 | 1 year ago
We stayed at the Saxonville Hotel for 4 nights and had a wonderful stay. The hotel was very relaxing and made a special birthday for my partner. It had a nostalgic feel, which we loved. The staff wereprofessional and friendly. The breakfast was lovely and we had an evening meal, which was excellent value for money. The room was spacious and comfortable. Free parking was a bonus. Near to the town centre and all amenities. We have already booked for next year and we can see why it is people's choice when visiting Whitby.
Response
Thank you for the kind review, Paula. Happy birthday to your partner and happy to hear you had a comfortable, relaxing and friendly stay. We also happy to hear you enjoyed your breakfast and meals with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Paula G | Sat 4th Nov 2023 | 1 year ago
Everything at the Saxonville is very good from the location, the rooms, the staff, breakfast, to overall cleanliness.It's a great place to stay!
Response
Hi, Mary. Thank you for the kind review. We hope we can welcome you again and happy to hear you enjoyed your breakfast with us and had a welcoming stay. Best regards, Joe.
Reviewer: Mary B | Sat 4th Nov 2023 | 1 year ago
Stayed 2 nights 1st to 3d November,what a great change from the big hotel chains,a lovely family run hotel from reception to kitchen all family,sorry didn’t get the waiting staff names but they were all very efficient and knowledgeable about the local area,the food was second to none(they do a very good 3 course meal deal which we had both nights),and the rooms were lovely and clean and warm ,with tea,coffee,hot chocolate and lovely biscuit's. Only 5 mins to )beachAnd all amenities would definitely return and recommend.Duncan and Susan Hamilton
Response
Thank you for the kind review. Duncan. Happy to hear you had a welcoming and comfortable stay and you enjoyed your meals with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Duncan H | Sat 4th Nov 2023 | 1 year ago
Not going to write a long review just going to say from the arrival nothing was to much trouble for the staff helpful and friendly, the room was spotless every thing you needed, food at breakfast and evening was well presented and lovely, the little bar was nice to sit at night and chill. The location of the hotel was easy walking distance to Whitby town centre about 5 minutes. Will defiantly go back to Saxonville. Thanks for a great stay.
Response
Thank you for the kind review, David. Happy to hear you had a enjoyable, comfortable and welcoming stay with us and enjoyed your meals and breakfast with us. We are happy to hear you may stay again as we love to welcome you back. Best regards, Joe.
Reviewer: David C | Sat 4th Nov 2023 | 1 year ago
The hotel is fantastic, great location and amazing service, thank you
Response
Thank you for the kind review, Justian. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Justin H | Tue 31st Oct 2023 | 1 year ago
Stayed here for my 50th was a lovely room clean with everything you need.Location was only a short walk from the sea.Staff were very polite and attentive, the breakfast was freshly cooked to order, it was a beautiful breakfast.
Response
Happy birthday Paul! Thank you for the kind review. We are happy to hear you had a clean and comfortable stay with us and you enjoyed your freshly cooked breakfast with us. Happy to hear you had a lovely stay here and we hope we can welcome you again. Best regards, Joe.
Reviewer: Paul M | Sat 28th Oct 2023 | 1 year ago
I can not rate this hotel enough. Went for a weekend break with my husband, all staff were extremely pleasant, friendly and helpful. The bedroom was immaculately clean and comfortable. Breakfast was amazing. Would definitely return, already recommended to family and friends
Response
Hi Claire, Thankyou for the review. We are happy you had a pleasant, friendly, helpful clean and comfortable stay andenjoyed your breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Claire | Wed 25th Oct 2023 | 1 year ago
Hotel was clean, quiet , in a great location . Staff very polite and helpful, food very nice . Would definitely come back .
Response
Thank you for the kind review, Vicky. Happy to hear you had a clean and quite stay and enjoyed your meals with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Vicky| Wed 25th Oct 2023 | 1 year ago
Very enjoyable and peaceful stay. Room had everything we required and was very clean.Breakfast had so many choices with great quality food, this also applied to dinner which unusually had a different menu each day.Staff were fantastic and made us feel very welcome.
Response
Hello, Stewart. Thank you for the kind review. I am glad to hear you felt very welcome and had a comfortable and welcoming stay as well you enjoyed your breakfast and evening meals with us too. We hope we can welcome you again, best regards, Joe.
Reviewer: Stewart S | Tue 24th Oct 2023 | 1 year ago
Good breakfast. Clean and we'll looked after hotel. Comfortable bed in a nice single room with a super en suite. Friendly staff. Lots of nice thoughtful touches.
Response
Thank you for the review, Mark. Happy to hear you enjoyed your stay and had a good breakfast with us as well having a comfortable and friendly stay. we hope to welcome you again. Kind regards, Joe.
Reviewer: Mark| Tue 24th Oct 2023 | 1 year ago
Very comfortable. Very clean. And excellent staff.
Response
Hi, Alan. Thank you for the review. Happy to hear you had a comfortable and clean stay with us. We hope we can welcome you again soon. Kind regards, joe.
Reviewer: Alan | Mon 23rd Oct 2023 | 1 year ago
Lovely hotel. Very clean. Staff very friendly. Breakfast amazing. We will definitely be back. Thanks
Response
Thank you for the kind review, Lorraine. Happy to hear you had a comfortable stay and enjoyed your breakfast with us. We hope we can welcome you again soon. Kind regards, Joe.
Reviewer: Lorraine | Sun 22nd Oct 2023 | 1 year ago
Our second visit, this time with friends. Five stars for everything that a hotel provides - comfort, cleanliness, good food and friendly staff. When we next visit Whitby the Saxonville will definitely be our first choice.
Response
Thank you for the kind review. We are happy to hear you had a comfortable, cleanliness and enjoyed your food with us. We hope we can welcome you again soon. Best regards, Joe.
Reviewer: Mr H | Sat 21st Oct 2023 | 1 year ago
We've been returning to this hotel for a number of years the staff can't do enough for you. Food is excellent and rooms are lovely and comfortable and clean.
Response
Thank you for the kind review, Andrea. Welcome back and happy to hear you had a comfortable stay and you enjoyed your meals with us. We hope to welcome you back again and thank you again got the kind review. Best regards, Joe.
Reviewer: Andrea A | Tue 17th Oct 2023 | 1 year ago
A lovely stay. A little dated in places. Bathroom could do with a refurb but that’s just being picky.Staff were spot on. Table service for breakfast and a lovely breakfast it was to. Lots to choose from.Would definitely stay here again.
Response
Thank you for the review, Beth. We are happy to hear you had a lovely and comfortable stay with us and you also enjoyed your breakfast with us too. We hope to welcome you again kind regards, Joe.
Reviewer: Beth M | Mon 16th Oct 2023 | 1 year ago
It was very nice and the staff were brilliant thanks
Response
Thank you for the kind review, James. We hope we can welcome you again, kind regards, Joe.
Reviewer: James| Mon 16th Oct 2023 | 1 year ago
Very clean, tidy and well equipped room. Fantastic breakfast, quality ingredients very friendly and efficient table service. Highly recommended.
Response
Hi, Michael. Thank you for the kind of review. Happy to hear you had a fantastic breakfast and you enjoyed your stay with us. We hope to welcome you again. Kind regards, Joe.
Reviewer: Michael E | Mon 16th Oct 2023 | 1 year ago
Very friendly love it
Response
Thank you for the kind review, Barry. We hope we can welcome you again, kind regards, Joe.
Reviewer: Barry| Mon 16th Oct 2023 | 1 year ago
A lovely & well run hotel we would definitely recommend when staying in Whitby. Every member of the hotel team were so friendly & vey good at doing everything they can for their guests. The room was of a good size, clean and more than adequate.The parking was excellent and as Whitby town was so busy on the Saturday evening we are in the hotel restaurant and we could not fault the food along with the excellent service.When In Whitby I would definitely recommend staying here, very very good.
Response
Hello Neil. Thank you for the kind review and recommending us. We are happy to hear you had a friendly and welcoming stay and had a comfortable stay with us too. We glad to hear you enjoyed your meals with us. We hope to welcome you again soon. Best regards, Joe.
Reviewer: Neil C | Mon 16th Oct 2023 | 1 year ago
A great location, beautiful room with lot's of extra touches...sewing kit, shoe shine cloth, shower capscotton wool balls as well your tea/coffee tray,very comfy firm bed ,would definitely recommend & looking forward to a return 😀
Response
Thank you for the lovely review, Julie. We are happy to hear you love to return as we love to welcome you back. We hope you enjoyed your stay with us and hope to see you soon. Best regards, Joe.
Reviewer: Julie L | Sat 14th Oct 2023 | 1 year ago
I would definitely stay here again and again. Great location and the hotel is just lovely. The breakfast was the best I had in the uk and the dining room was lovely.
Response
Hi, Judith. Thank you for the kind review as well of the lovely comments. We are happy to hear you would stay again as we love to welcome you back. We also glad to hear you enjoyed your breakfast and meals with us. We hope to welcome you again. Kind regards, Joe.
Reviewer: Judith M | Tue 10th Oct 2023 | 1 year ago
This is the cleanest Hotel I have ever stayed in,it was absolutely spotless! Everything was perfect, the room and facilities, the breakfast was amazing! I wish we'd stayed longer than one night! I definitely recommend this hotel and hope to return. Thank you!
Response
Thank you for the Kind review, Susan. We are happy to hear you had a amazing breakfast with us and you had a perfect stay. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Susan F | Tue 10th Oct 2023 | 1 year ago
Lovely hotel, immaculate and comfortable room, fantastic friendly staff, great breakfast - what more could you want?I would definitely stay again.
Response
Thank you for the kind review, Bev. Happy to hear you had a comfortable and friendly stay with us. We love to welcome you back and thank you once again for the kind review. Joe.
Reviewer: Bev M | Mon 9th Oct 2023 | 1 year ago
The Saxonville was amazing right from the start, staff were really nice, car park available,the room was great, we had breakfast each morning and there was plenty of choices, we also had an evening meal which was lovely,location great just 10 minutes walk into town, I will be using the Saxonville next time I'm in Whitby
Response
Hi, June. Thank you for the kind review. We are happy to hear you had a amazing weekend and enjoyed your breakfast and meals with us. we hope to welcome you again. Kind regards, Joe.
Reviewer: June| Mon 9th Oct 2023 | 1 year ago
Another great holiday with our friends staying in our favourite hotel. Delicious food, rooms always spotlessly clean and comfortable, friendly staff always helpful and welcoming. The only disappointment was that we couldn't stay longer as there were no vacancies!!! All being well we will be with you again in the spring.
Response
Thank you for the kind review. Happy to hear you had a Fantastic and a great holiday with our friends and happy to welcome you back again and we cannot wait to see you in the spring again. Thank you for the lovely comment. We are glad to hear you you also enjoyed your breakfast with us. Kind regards, Joe.
Reviewer: Mrs W | Sat 7th Oct 2023 | 1 year ago
I needed to get away and recharge my batteries. The Saxonville was the perfect place to do this. Situated on a quiet street close to the cliff top, friendly welcoming staff and breakfasts second to none. Ideally located for exploring the coast and the moors.
Response
Thank you for the kind review, Debby. Happy to hear you had a comfortable stay and had a welcoming stay with us too. We are also happy you enjoyed yourbreakfasts too. We hope we can welcome you again soon, Best regards, Joe.
Reviewer: Debby | Fri 6th Oct 2023 | 1 year ago
Myself and my wife have stayed at the saxonville many times and we just can't fault it,it is spotlessly clean,the room we had was a deluxe room and was amazing,the staff are brilliant and so helpful and the waiter and waitresses are fantastic.
Response
Hi, David. Thank you for the review. We are happy you enjoyed your stay and it was a comfortable stay for you and we hope we can welcome you again, Kind regards, Joe.
Reviewer: David S | Tue 3rd Oct 2023 | 1 year ago
We booked this hotel for an overnight stop on the return leg of a journey to north east England. We were able to secure a place in the hotel's private car park. The hotel is quite large with a pleasant old fashioned air to it. We had dinner and breakfast in a very large dining room with everything by waitress service. The food was excellent and cooked to order.Our room was a reasonable size with an ensuite bathroom. Being used to a king size double we found the standard double to be on the small size; we would book a twin for our next visit
Response
Thank you for the kind review, John. Happy to hear you enjoyed your stay and had good food with us I am happy you enjoyed your meal and breakfast with us. Happy to hear you may stay again and we love to welcome you back with us. I hope to see you again John. Kind regards, Joe.
Reviewer: John W | Tue 3rd Oct 2023 | 1 year ago
Stayed here for the night, booked the hotel because of the location and the reviews, the staff was great, room was ready earlier, parking was perfect, spotless plaxe and the breakfast was amazing, would highly recommend 👍
Response
Thank you for the kind review, Leanne. We are happy to hear you had a comfortable stay and enjoyed your breakfast with us. We hope to welcome you again, Kind regards, Joe.
Reviewer: Leanne L | Mon 2nd Oct 2023 | 1 year ago
How every year a nice room and a wunderfull restaurant with natural good meals.
Response
Hello, Jürg. Thank you for the kind review. Thank you for coming again and we are happy t hear you had a comfortable stay and enjoyed your meals with us. We hope to see you again soon. Kind regards, Joe.
Reviewer: Jürg R | Sun 1st Oct 2023 | 1 year ago
We have just returned from our second visit so far this yearAnd can't say enough about our stayAll the staff make you feel so welcomeThey can't do enough for youThe rooms are large the beds are so comfyThe table service in the morningAnd evening can not be faultedThe food is also amazingTo start to name the staff would take to longBut we found everyone from the reception staffTo night portersAnd all the staff in betweenMade you feel so welcomeAnd nothing was to much bother for anyoneCan't wait to return
Response
Thank you for the kind review, Martina. Welcome back again Martina it was lovely to see you again we are happy to hear you like to return again. We glad to know you had a comfortable stay with us and enjoyed your meals with us. Thank you for the kind review again and we hope to see you again soon. Best regards, Joe.
Reviewer: Martina O | Sat 30th Sep 2023 | 1 year ago
Such a pleasant surprise to have waitress service for breakfast, which was a good meal with fish options too. All splendid.Overall we left a good impression.If we were to point out anything that may help improve future service it would be that the radiator in our room did not appear to be capable of being turned off for 2 hours in the evening and one hour in the morning. We tried, setting it it zero, but it still came on around the times indicated.
Response
Thank you for the kind review Alan. We are happy you found the place very good and have enjoyed yourbreakfast and meals with us. I will let someone know about the radiators and not sure if you did but did you let the reception know as we may be able to turn it off for you as there someone around all day. We hope to welcome you again. Kind regards, Joe.
Reviewer: Alan B | Fri 29th Sep 2023 | 1 year ago
As being a regular visitorto whitby this was a jewel to find.outstanding clean and decoratedhotel.excellant breakfast with lovely helpfulstaff.will definitelyrecommendto friends and family.
Response
Hi Peter. Thank you for the kind review. We are happy you had a comfortable stay with us and enjoyed your breakfast with us. We hope to welcome you again. Kind regards, Joe.
Reviewer: Peter L | Fri 29th Sep 2023 | 1 year ago
Lovely place to stay,close to the centre,lovely friendly staff nothings too much trouble,we’ve stayed here a couple of times and will be returning
Response
Thank you for the kind review, Sharon. Happy to hear you had a comfortable stay with us and we hope we can welcome you again. Kind regards, Joe.
Reviewer: Sharon H | Thu 28th Sep 2023 | 1 year ago
This is the second time visiting the Saxonville Hotel. The staff were all friendly and obliging. The food excellent. Our room was comfortable and was spotless. We hope to return soon.
Response
Thank you for the kind review, Jennifer. Welcome back Jennifer it was lovely to see you again we are happy you had a comfortable stay. Happy to hear you enjoyed your meals with us. We hope to welcome you again. Kind regards, Joe.
Reviewer: Jennifer M | Tue 26th Sep 2023 | 1 year ago
Superb in everyway......an amazing place to stay, Thank you
Response
Thank you for the kind review. We hope to welcome you again. Kind regards, Joe.
Reviewer: Mr| Mon 25th Sep 2023 | 1 year ago
Very clean and comfortable. Staff friendly and helpful. Food was good too.
Response
Thank you for the kind review. We are happy to hear you had a clean and comfortable stay and enjoyed your meals. We hope to welcome you again. Best regards, Joe.
Reviewer: D H | Mon 25th Sep 2023 | 1 year ago
Well situated on West Cliff. Lovely cosy room , modern en-suite .Very attendant staff willing to please. Will stop here again .
Response
Hi David, thank you for the kind review. We love to welcome you back and we are happy to hear you had a enjoyable and comfortable stay with us. We hope to see you again soon. Kind regards, Joe.
Reviewer: David C | Sun 24th Sep 2023 | 1 year ago
Very comfortable and spacious room. All staff very friendly and professional. Breakfast excellent. Good choice of food for dinner again all good quality and delicious.
Response
Thank you for the kind review, Robert. We are happy to hear you had a comfortable and friendly stay and also enjoyed your breakfasts and evening meals with us. We hope to welcome you again. Kind regards, Joe.
Reviewer: Robert T | Sat 23rd Sep 2023 | 1 year ago
What a great stay in this comfortable, pristine andcustomer friendly hotel! We had a very warm welcome. Our room was spotless and had everything we needed. The shower was great, powerful with lots of hot water. The rooms were very quiet and we had a great nights sleep.The service in the restaurant was excellent, very efficient but also friendly. Our food was very enjoyable with lots of choice. Breakfast too was very good.We will definitely return!
Response
Thank you for the review, Margaret. We are happy to hear you had a comfortable and friendly stay with us. We are glad to hear you you had a relaxing and a great night's sleep as well enjoying your meals and breakfast too. We hope to welcome you again. Kind regards, Joe.
Reviewer: Margaret L | Sat 23rd Sep 2023 | 1 year ago
We had a lovely comfortable stay the food was delicious the staff were friendly and helpful and I would like to say the best hotel we have ever stayed in 10 out of 10 thank you very much.
Response
Hi, Alan. Thank you for the kind review. We are happy to hear you had a comfortable stay and enjoyed you meals with us. We hope to welcome you again. Kind regards, Joe.
Reviewer: Alan| Sat 23rd Sep 2023 | 1 year ago
A big thank you to the team at The Saxonville for a fantastic short stay.The staff were lovely, the breakfast was superb and we stayed in a very nice room (22) which was very clean and comfortable.We would definately recommend.
Response
Thank you for the kind review, Peter. We are happy to hear you enjoyed your breakfast and had a comfortable stay. We hope to welcome you again. Kind regards, Joe.
Reviewer: Peter F | Fri 22nd Sep 2023 | 1 year ago
Our fifth visit, and as always it was extremely pleasant, great location, lovely comfortable room (especially enjoy the full length bath) good food, and the icing on the cake, wonderfully friendly, efficient staff. VisitingWhitby, it must be the Saxonville
Response
Thank you for the kind review, Brian. Welcome back and it was happy to see you again, Brain. We are glad you had a pleasant and comfortable stay with us and happy to hear you enjoyed your meals with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Brian| Wed 20th Sep 2023 | 1 year ago
My mum and I stayed at the Saxonville Hotel in September for three nights dinner, bed and breakfast. The hotel was excellent and we were well looked after from start to finish. All the staff went out of their way to make us feel welcome and the service was friendly and attentive throughout. Our room was well appointed and extremely comfortable with daily room service and the restaurant was excellent - highly recommended.
Response
Thank you for the kind review, Jan. Happy to hear you had a lovely place to stay with us and you enjoyed your three nights of dinner and your bed and breakfast. We hope to welcome you again. Best regards, Joe.
Reviewer: Jan M | Tue 19th Sep 2023 | 1 year ago
Recently spent 3 days at Saxonville (our 3rd visit) with my elderly in-laws. Rooms, service and meals were all excellent. We love the hotels traditional feel and service.I'm sure we will be visiting again.
Response
Thank you for the kind review, David. Happy to hear you be visiting us again as we are also happy to hear you enjoyed your meals with us too. We hope to welcome you again, Kind regards, Joe.
Reviewer: David E | Mon 18th Sep 2023 | 1 year ago
Only stayed one night but couldn't fault anything, everything spotlessly clean, quiet location not to far from centre of whitbybut also is just 1 street away from sea front, lovely breakfast with full waitress service caring for you. All staff seem very professional in there job. Will def use Saxonville again. 5***** Rating from us
Response
Hi, Wayne. Thank you for the kind review. I am happy to hear you had a welcoming stay with us and that we be welcoming you again in the future. Happy to hear you had a lovely breakfast with us. We hope to welcome you again. Best regards, Joe.
Reviewer: Wayne B | Sun 17th Sep 2023 | 1 year ago
VERY GOOD BREAKFAST PLEASENT STAFF FREE PARKING,A GOOD HOTEL WOULD STAY AGAIN
Response
Thank you for the kind review, Phillip. We are happy to hear you enjoyed and had a very good breakfast with us and you be staying again with us. We hope to welcome you again soon. Best regards, Joe.
Reviewer: PHILLIP H | Sun 17th Sep 2023 | 1 year ago
It was our first visit to the Saxonville, but won't be our last.The hotel is situated close to Whitby centre with wonderful views of the coast line just a few yards at the end of the road.On arrival we were warmly greeted and shown to our room.Our room was light and airy and spotlessly clean.Several nice little touches were included such as robes and slippers and the first time in any hotel a teapot to make your tea instead of having to use your cup.Comfortable bed with sparkling white bedding,we both had a good night's sleep.Our stay was rounded off with an excellent breakfast the following morning.Breakfast was waitress service, which was exemplary.Thank you to all the staff that made our stay so enjoyable.
Response
Hello there, Michelle. We are happy you had a welcoming stay and it won't be your last with us as we hope to welcome you again. We are also happy you had a warmly greeted and happy to hear you had a excellent breakfast with us. We hope to see you again. Kind regards, Joe.
Reviewer: Michelle| Sun 17th Sep 2023 | 1 year ago
Welcoming, helpful and efficient reception staff. Room extremely clean and comfortable. Breakfast first class with exceptional restaurant staff. Evening meals delicious and good value. Car park a bonus.
Response
Thank you for the kind review, Alan. We hope you enjoyed your stay as we are happy to hear you had a clean, welcoming and comfortable stay with us. We are also happy you enjoyed your breakfast and evening meals with us. We hope to welcome you again. Kind regards, Joe.
Reviewer: Alan A | Sun 17th Sep 2023 | 1 year ago
Had a great short stay, staff were very friendly. Room clean though did notice a minor stain on duvet cover but otherwise good with plenty of storage so you can unpack and put things away rather than live out of your bag. Bathroom looked brand new, used both bath and shower. Could comfortably lie stretched out in the bath (5ft 10in) and shower had good pressure.Food was great, recommend the salmon and egg muffin for breakfast. Waitresses were lovely and never had to wait long for food.Location is atop a hill so despite the beach and harbour being within walking distance you'll be climbing hills or stairs to return by foot but nothing is too far. The beach is about 5 minutes from door to sand, the waterfront approx 15 minutes.The only weakness was the very limited parking, a very small carpark with no lines, consequently poor quality parking and wasted space as a result. Park and ride bus does stop nearby however. Wi-Fi if you need it is terrible though having spoken to a local that seems to be the whole area.All in all I enjoyed my stay and will look forward to visiting again.
Response
Thank you for the kind review, Andrae. We are happy to hear you had a welcoming and comfortable stay with us. We also glad to hear you enjoyed your evening meals as well of your breakfast with us. Happy to hear you be visiting again as we be looking forward to yourvisiting again. We hope to welcome you again. Best regards, Joe.
Reviewer: Andrae | Sun 17th Sep 2023 | 1 year ago
My 2 night stay at the Saxonville was a delight in every way. I was sorry to leaveI was made feel genuinely welcome from check in todeparture. My room was cosy and comfortableThe meals were delicious and the menu for dinner changed daily. I’ve never had full Silver Service for breakfast before and that was amazing. The dining staff were friendly, helpful and genuinely caring.The location was fantastic, easy to walk to many attractions or catch the Yellow hop on hop off busWould definitely stay here again
Response
Thank you for the kind review, Christine. We are happy to hear that your two night stay was a cosy, comfortable and you find it a delight. We are also happy to hear your meals were delicious and breakfast too and you enjoyed them. We hope to welcome you again. Kind regards, Joe.
Reviewer: Christine R | Sat 16th Sep 2023 | 1 year ago
Excellent service Excellent food staff very friendly and helpful nothing to much trouble
Response
Thank you for the kind review, Andrew. We here happy to hear you enjoyed your meals with us and had a excellent stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Andrew A | Fri 15th Sep 2023 | 1 year ago
A lovely hotel, good rooms, staff excellent and food was very good
Response
Thank you for the kind review, Gary. We are happy to hear you enjoyed your meals with us and had a comfortable stay with us. We hope we can welcome you again, kind regards. Joe.
Reviewer: Gary | Thu 14th Sep 2023 | 1 year ago
Very enjoyable stay. Lovely clean room. Friendly staff, especially the dining room staff who were lovely and I was very well catered for with my gluten free diet. Highly recommend.
Response
Hi Heather, Thank you for the kind review. It was lovely to have you here and happy to hear you weekend break was a comfortable and you had a enjoyable stay. We hope we can welcome you again. Best regards, Joe.
Reviewer: Heather W | Wed 13th Sep 2023 | 1 year ago
Love staying at the Saxonville Hotel. Very helpful, friendly, efficient and excellent service.The food is delicious and no selve service. Everything is timed to perfection.The rooms are clean and comfortable and no worrying about losing your keys. The location is also excellent.
Response
Hi, Melody. Thank you for the kind review. We happy to hear you had a comfortable stay with us and enjoyed your meals with us. We hope to welcome you again soon. Kind regards, Joe.
Reviewer: Melody W | Tue 12th Sep 2023 | 1 year ago
Our stay was very enjoyable the room was perfect and food was delicious. Your staff was very polite and helpful. Will definitely be back for another holiday with you. Thank you.
Response
Thank you for the kind review, John. Happy to hear you had a absolutely fantastic stay with us and enjoyed your meals with us. We hope to welcome you again soon. Kind regards, Joe.
Reviewer: John| Tue 12th Sep 2023 | 1 year ago
Second visit to this hotel and wouldn't stay anywhere else......The room was very comfortable and spotlessly clean however a fridge in the room and Air conditioning would have been an amazing addition but that is by no means a complaint.Terrific location for the Pavillion and a nice walk into the town make this our ideal hotel.A very special mention to the ladies serving breakfast,what a fantastic experience and the breakfast was magnificent,anything you would like is on the menu and nothing was too much trouble.We have already booked again for next year.Thank you all for a wonderful stay.
Response
Hi, Steve. Thank you for the kind review. Happy to welcome you back with us and we always happy to welcome you back. I am happy to hear you had a comfortable and friendly stay with us and also happy to hear you enjoyed your breakfast and meals with us. Thank you for the kind review once again, Steve and we will see you again next year. Best regards, Joe.
Reviewer: Steve| Mon 11th Sep 2023 | 1 year ago
My wife & I enjoyed our stay. Clean tidy Rooms, Excellent Breakfasts & Evening meals and wonderful friendly attentive staff. This hotel should have a 4 Star rating at the very least. One of the best breaks we have had, perfect.Our Thanks to all.
Response
Tank you for the kind review, Alan. We are happy to hear you had a comfortable and friendly stay with us and that you also enjoyed your breakfasts and evening meals with us. Thank you for your kind words and we hope to welcome you again soo. Kind regards, Joe.
Reviewer: Alan L | Sat 9th Sep 2023 | 1 year ago
Comfortable hotel, breakfast and staff amazing. A very enjoyable stay.
Response
Hey Robert. Thank you for the kind review. We hope we can welcome you again and happy to hear you enjoyed your breakfast with us. Kind regards, Joe.
Reviewer: Robert B | Fri 8th Sep 2023 | 1 year ago
Very welcoming. Clean, comfortable with attentive but non-intrusive service. I would definitely stay again.
Response
Thank you for the kind review, Bridget. Happy to hear you would be joining us again as we love to welcome you back. Kind regards, joe.
Reviewer: Bridget W | Thu 7th Sep 2023 | 1 year ago
Loved the hotel. Rooms very comfortable, menus perfect for me, choice of meat, fish and vegetarian. Staff knowledgeable and helpful. Easy walk to the pier. Saw a pod of whales (on my husband’s bucket list). Parking close by on the hotel’s own site. Will recommend this hotel as five star.
Response
Thank you for the kind review, Jo. Love to hear you enjoyed your stay with us and had a comfortable stay with us too. Happy to hear you like the choices on the menu and you enjoyed your meals with us. We hope to welcome you again. Kind regards, Joe.
Reviewer: Jo D | Thu 7th Sep 2023 | 1 year ago
Lovely hotel a nod to times gone buy the staff are wonderful and will go out of their way to make sure your stay is a enjoyable one, how lovely to have waiter service at your table ,no hustle and bustle or queuing up here . Very clean everywhere.Would stay again
Response
Thank you for the kind review, Eastham. We are happy to hear you had a comfortable stay with us and we hope we can welcome you again soon. Kind regards, Joe.
Reviewer: Eastham | Thu 7th Sep 2023 | 1 year ago
Saxonville was a clean, comfortable and welcoming hotel.Food was very good, especially breakfast.Would definitely use again if/when in the vicinity.
Response
Thank you for the kind review, Jonathan. Happy to hear you had a enjoyable stay with us and also had a comfortable and welcoming stay. We are glad to hear you enjoyed your breakfast and meals with us. We hope to welcome you again. Best regards, Joe.
Reviewer: Jonathan M | Mon 4th Sep 2023 | 1 year ago
We were staying overnight at Whitby and this hotel was excellent. Very well appointed, decor in first class condition, staff friendly and knowledgeable, great food. The location was ideal for visiting Whitby.
Response
Hi Paul, Thank you for the kind review. We are happy to here you had a great short stay with us and a comfortable stay as well. We are also happy to hear you enjoyed your meals with us. We hope we can welcome you again, Kind regards, Joe.
Reviewer: Paul K | Fri 1st Sep 2023 | 1 year ago
Staff friendly,hotel clean and quiet . Food good and inclusive breakfast more than enough and freshly cooked rather than a buffet service
Response
Thank you for the kind review, Steve. Happy to hear you had a comfortable and friendly stay with us. We are also happy to hear you enjoyed your breakfast and meals with us. We hope we can welcome you again, Kind regards, Joe.
Reviewer: Steve R | Thu 31st Aug 2023 | 1 year ago
Fantastic hotelAmazing staffLocation good
Response
Thank you for the kind review, Christine. We hope to welcome you again, Kind regards, Joe.
Reviewer: Christine P | Wed 30th Aug 2023 | 1 year ago
First class Hotel, immaculate,food excellent.Staff are very friendly.Would stay again
Response
Thank you for the kind review, Michael. I am glad to know you had a welcoming stay and you Would stay again with us. I am also happy you enjoyed your meals here with us. We hope to welcome you again. Kind regards, Joe.
Reviewer: Michael| Tue 29th Aug 2023 | 1 year ago
Only stayed 1 night but would definitely return. From check in to check out nothing was too much trouble. The rooms were spacious and clean with hairdryer, fan, tea/coffee, dressing gowns and slippers. We had dinner which was lovely and the choice at breakfast was excellent. Really welcoming and friendly staff. Looking forward to our next visit.
Response
Thank you for the Kind review, Tina. Happy to hear you had a good choice at breakfast and you enjoyed it. We are also happy you had a comfortable and welcoming stay with us. We hope to welcome you again, Kind regards, Joe.
Reviewer: Tina| Tue 29th Aug 2023 | 1 year ago
The room was a single room ensuite, and it had all that is standard in a hotel room. I had an evening meal there, it was excellent in both quality and service.
Response
Thank you for the kind review, Pam. Happy to hear you enjoyed your evening meal. We hope to welcome you back.Kind regards, Joe.
Reviewer: Pam | Mon 28th Aug 2023 | 1 year ago
The high quality of dining arrangements and professional friendly staff make dining a real pleasure and add to our holiday even though we only have breakfasts as dinners are too late for our festival events. The rooms are nicely furnished and equipped. There are few establishments like this now with such a high quality traditional level of environment and service.
Response
Hi David, Tank you for the kind review. Happy to hear you had friendly staff and enjoyed your dining with us. It is a pleasure to also have you too with us and thank you to hear you enjoyed your breakfasts and dinners with us here. We hope to welcome you again soon, kind regards, Joe.
Reviewer: David B | Sun 27th Aug 2023 | 1 year ago
Super room , lovely food and great service.
Response
Thank you for the Kind review, Sharon. Happy to hear you had a lovely stay andlovely food with us. Glad to hear also you had a comfortable stay and liked the service. We hope to welcome you again. Kind regards, Joe.
Reviewer: Sharon D | Wed 23rd Aug 2023 | 1 year ago
Very pleasant stay, the hotel is extremely clean, the staff are friendly. We arrived Friday evening so booked the three course evening meal at the hotel which was good value and really nice. I would definitely book again.
Response
Thank you for the kind review, David. We are happy to hear you had a pleasant stay with us and a welcoming one too. We are happy to hear youwould definitely book again as we would love to welcome you back, David. We are glad to hear you enjoyed your meals with us and we hope to welcome you again soon. Best regards, Joe.
Reviewer: David C | Mon 21st Aug 2023 | 1 year ago
Have stayed many times but the hotel is always clean and tidy with excellent food.
Response
Thankyou for the kind review, Martyn. Happy you to hear you enjoyed the meals with us and had a comfortable stay. We hope we can welcome you again soon! Best regards, Joe.
Reviewer: Martyn W | Sat 19th Aug 2023 | 1 year ago
Clean, nice staff, large refurbished room with bright bathroom. Breakfast table set out nicely and a good choice for breakfast. 10 minutes walk from town or 2 minutes in a taxi. Look forward to staying again
Response
Thankyou for the kind review, Lyndsey. Happy to hear you had a comfortable stay with us and enjoyed your breakfast with us. We hope to welcome you again. Kind regards, Joe.
Reviewer: Lyndsey| Sat 19th Aug 2023 | 1 year ago
Superb hotel
Response
Thankyou David for the kind review. We hope we can welcome you again! Best regards, Joe.
Reviewer: David| Thu 17th Aug 2023 | 1 year ago
the restaurant and food was excellent the room was good, however the shower was poor and water temp kept changing
Response
Thankyou for the kind review, Ralph. Sorry about the shower first of all and i will make sure maintenance knows to take a look for you. Happy to hear you had a excellent stay with us and we hope we can welcome you back soon! Best regards, Joe.
Reviewer: Ralph W | Thu 17th Aug 2023 | 1 year ago
This was our third visit this year and won’t be our last. The hotel is very welcoming and spotlessly clean everywhere. All the staff are lovely especially Alison and the waiting staff. The food is equally as good if not better than any restaurant with plenty of choice. Why would you eat anywhere else if staying there. Lots of choice for breakfast too. See you again soon!
Response
Thankyou for the kind review, Pam. Happy to hear you had enjoyable stay with us and a comfortable one too! Happy to see you back and welcome you back for the third time and we happy to hear it will not be your last. We do hope to welcome you again soon! Happy to hear that you enjoyed your meals and breakfast too with us. We hope to see you again soon and thankyou once again for the kind review. Best regards, Joe.
Reviewer: Pam| Thu 17th Aug 2023 | 1 year ago
A two night stay whilst attending the Whitby Regatta Weekend as a solo traveller.I thoroughly enjoyed my stay at The Saxonville.What a fantastic family owned hotel, everything was spot on, the reception desk staff very friendly, welcoming and efficient.Saxonville has a very traditional English seaside hotel feel, which is such a welcome change.My single room (Room 4) was lovely, some might class as quaint, but it was spotlessly clean, and comfortable.It had all the space I needed. A nice comfortable bed, firm but perfect for me.Complimentary tea & coffee provided, fresh milk available upon request. The bathroom was also very clean, with the added addition of a bath, superb shower pressure, plenty of very hot water and complimentary shower gel products etc... provided. With daily room servicing.There was a very good choice for breakfast (full at table service) alongside the option of a traditional full yorkshire cooked breakfast that would set you up for the day.The additional option of an evening dinner menu (changed daily) with a varied menu and food quality worthy of at least 4 stars! Full table d'hote service, and reasonably priced. The restaurant staff were friendly, efficient, and attentive and couldn’t do enough for you. The same during breakfast. It felt a bit like stepping back in time, but to all the lovely touches that seem to have got a bit lost along the way in today's modern society.The hotel is a 5-minute walk away from the Whale Bone Arch. Very close to the beachand about a 15-minute walki into the centre of Whitby, situated in a nice quiet side street close to the West Cliff Beach. The hotel has its own small private car park available on a first come basis, which was a godsend for my stay during Whitby Regatta Weekend.The location is perfect, and the incredible views just a short stroll from the hotel are fantastic.I really enjoyed this hotel, very peaceful, spotlessly clean, and lovely, friendly staff.The staff make this hotel, lovely personalities, excellent service, well done everyone at Saxonville.The hotel was very reasonably priced. I would highly recommend this hotel, and I look forward to staying with you upon my next visit to Whitby.
Response
Thank you for the lovely and kind review, Jane. Happy to hear you had you enjoyed your stay with us with yourtwo night stay with us. I hope you fully enjoyed attending the Whitby Regatta Weekend! I'm happy to here you had a welcoming stay and a comfortable stay with us. I am also glad to hear you liked the breakfast with us as well of the table service. We would love to welcome you back so we hope we can welcome you again. Best regards, Joe.
Reviewer: Jane| Thu 17th Aug 2023 | 1 year ago
Stayed for two nights hotel extremely ciean and well presented staff very friendly breakfast very generous and hearty only slight niggle will book again but will require room on ground floor as no lift but would fully recommend for future use enjoyable stay
Response
Hi there Alan, thankyou for the review. Happy to hear you had a comfortable stay and enjoyed your breakfast with us. We hope we can welcome again. Kind regards, Joe.
Reviewer: Alan B | Wed 16th Aug 2023 | 1 year ago
Excellent stay at the Saxonville Hotel, as usual, thoroughly enjoyed it. We shall return.
Response
Thankyou for the kind review, Susan. Happy to hear you shall be returning and hope to welcome you soon! Happy to hear you enjoyed your stay here and had a comfortable stay. Kind regards, Joe.
Reviewer: Susan W | Wed 16th Aug 2023 | 1 year ago
Quiet location, wonderful room (No 2). Good food & all served to the table, including cereals, juices & toast. Service at dinner could have been a little more attentive (Ordered wine did not arrive until after starting main course, regardless of asking 3 times). However, all in all, this is a great family run hotel with a good atmosphere and will certainly return.
Response
Thank you for the kind review, Tony. Happy to hear you had a lovely, clean and comfortable stay. Happy to hear you enjoyed your meals an breakfast with us and liked the service we provided to you. Sorry about the wine i will let the others know so your complaint won't be ignored. We do hope you will be back as we enjoy to have you again. Hope we can welcome you back soon! Kind regards, Joe.
Reviewer: Tony S | Tue 15th Aug 2023 | 1 year ago
Lovely hotel, really friendly staff.Great location,2 minutes walk to West Cliff.Single room cosy, everything you need.Bed very comfortable,I'm 6'2".Breakfast Lovely,5* service.If anything,I thought it was to good for me, but a very enjoyable weekend.Would love to return one day.
Response
Hi Roger. Thank you for the kind review. Happy to hear you had a comfortable stay with us and enjoyed your meals with us. Great to hear you enjoyed your stay with us. We hope to welcome you back soon, kind regards. Joe.
Reviewer: Roger| Mon 14th Aug 2023 | 1 year ago
Nice 3 night stay at Saxonville ,staff very pleasant and food tasty.Room and bathroom a little on small size but could not fault cleanliness.Good location and Car park a great bonus.
Response
Thank you for the kind review Maddison. Happy to hear you had a pleasant stay with us and enjoyed your meals and breakfast with us. We hope we can welcome you again soon. Best regards, Joe.
Reviewer: Maddison | Mon 14th Aug 2023 | 1 year ago
I stayed here for the first time last year and I have stayed twice since. Very friendly, extremely clean, but most of all I love the grandfather clock and the one in the restaurant. I’ll be back next year.
Response
Thank you for the kind review, Louis. Happy to welcome you back Louis with us and i hope you enjoyed your stay with us. We glad to hear you had a welcoming and comfortable stay with us and cannot wait to see you again next year. Kind regards, Joe.
Reviewer: Louis P | Thu 10th Aug 2023 | 1 year ago
Clean smart comfy rooms. Lovely shower. Breakfast was lovely and great service. Handy for beach. Nice walk to town centre.Just wish we had got the four poster room!
Response
Thank you for the kind review, Neil. We are glad to hear you had a comfortablestay with us and glad to hear you enjoyed your breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Neil| Wed 9th Aug 2023 | 1 year ago
My Husband and I spent one night here and it was lovely. Of course we had to pick the wettest day Whitby had seen in a long time but because of the atmosphere at the Saxonville it was just perfect. The staff were so warm and courteous, we arrived an hour early and were invited to our room by the very lovely receptionist. The room was really nice and immaculate, we stayed in the deluxe double,room 22, beware though there are a 2 flights of stairs but they aren't huge. We had a 3 course evening meal priced at £28 per person which was again very nice and a coffee to finish included in the price. The staff waiting on were again so friendly and helpful. Our room was on the cold side but my Husband told reception and she immediately took an oil filled radiator up to our room as the heating wasn't on at that point. I am unwell so I feel the cold, I might add. Breakfast was served the next morning between 7.30 am and 9.30 am. We both had fresh fruit salad, toast, tea amd a full English. It was the best breakfast we have eaten out of all the hotels and B&B's we have stayed in, a heary portion and beautifully cooked. Thank you Saxonville, we will return.
Response
Hello Beverly, thank you for the kind review. We are happy to hear you had a comfortable and welcoming stay with us. Sorry to hear you were unwell on the day of your stay and were happy to help you keeping you warm as best as we could. Happy to hear you enjoyed your freshly cooked breakfast with us and also enjoyed your 3 course evening meals with us. Happy to also hear you will return with us and we happy to welcome you again. Many kind regard's and thank you once again for the kind review. Joe.
Reviewer: Beverley| Mon 7th Aug 2023 | 1 year ago
Great room, great staff, great time.
Response
Thankyou for the kind review, Mark. Great to hear you had a comfortable and a welcoming stay here. We hope we see you again and welcoming you back here. Kind regards, Joe.
Reviewer: Mark | Sun 30th Jul 2023 | 1 year ago
Stayed in Whitby for the Trek26 Alzheimers event Saturday 22nd July. Excellent friendly service from all staff especially Lee night porter who was very helpful. Thank you everyone at Saxonville Hotel
Response
Hello Richard, Thank you for the kind review. I hope your Trek went well! Happy you had a comfortable and friendly stay with us. I will let Lee know of your lovely comment and thank you once again for the kind review. We hope we can welcome you in the future. Best regards, Joe.
Reviewer: Richard P | Mon 24th Jul 2023 | 1 year ago
We had a lovely four nights in the Saxonville Hotel. Our deluxe twin room was very comfortable and spotlessly clean. Only disappointment was we could not have a walk in shower as the en suite was rather small. Our meals were delicious with good portions. Thank you to all the staff who were very pleasant to us.
Response
Thank you for the kind review. Happy to hear you had a comfortable stay with us and you enjoyed your meals with us. We hope we can welcome you again, Kind regards, Joe.
Reviewer: M| Sat 22nd Jul 2023 | 1 year ago
Old fashioned hotel, very clean. Very good food both at breakfast and evening meal. Waitresses were very attentive, polite, excellent service. My only disappointment was the room was quite small and didn’t have a view out of the window, we looked out onto a flat roof and walls, that was our only disappointment. Otherwise I couldn’t fault it
Response
Thank you for the kind review, Sarah. We happy to hear to had a welcoming and comfortable stay with us. Happy to hear you like it was a traditional seaside hotel and enjoyed your breakfast and evening meals with us. We hope we can welcome you again and if you decided to join us again if you book direct with us im sure we could sort you out with a room with a view. Kind regards, Joe.
Reviewer: Sarah| Fri 21st Jul 2023 | 1 year ago
Nice accommodation and breakfast.Only problem encountered was the lack of power in the shower but think it might have been due to the fact our room was at the top of the building.The tap power was fine.
Response
Hello, Margaret. Thank you for the kind review. Happy to hear you had a comfortable stay and enjoyed your breakfast with us. Sorry about the shower, I will have maintenance to take a look that for you and let them know of the issue. We hope we can welcome you back soon! Kind regards, Joe.
Reviewer: Margaret | Fri 21st Jul 2023 | 1 year ago
Very happy with accommodation and meals and would highly recommend to anyone travelling to Whitby.
Response
Hi Kathryn, Thank you for your kind review! We are happy you had a pleasant time and a comfortable stay with us. We hope we can welcome you again kind regards, Joe.
Reviewer: Kathryn| Tue 18th Jul 2023 | 1 year ago
Thank you for a wonderful stay. The accommodation was very comfortable, the food was excellent and the staff were exceptional.We will certainly recommend you to friends and family.
Response
Thank you for the kind review, Michael. We are happy to hear you had a friendly and comfortable stay with us. We are also happy to hear you enjoyed your meals with us. We happy to welcome you again with us and we hope to see you again soon! Kind regards, Joe.
Reviewer: Michael A | Mon 17th Jul 2023 | 1 year ago
Very friendly very clean accommodation hotel,great breakfast very efficient and friendly staff would definitely recommend and stay again
Response
Thank you for the kind review, Joe. We are happy to hear you had acomfortable stay with us. We are also happy to hear you enjoyed your breakfast with us. We happy to welcome you again with us and we hope to see you again soon! Kind regards, Joe.
Reviewer: Gary H | Sun 16th Jul 2023 | 1 year ago
Can not fault it at all,it was wonderful. Proper table clothes and service with a smile. It was very clean and tidy. Definitely will be back in the future.
Response
Thank you for your kind review, Malisa! We are happy you had a pleasant time and a comfortable stay with us. We hope we can welcome you again kind regards, Joe.
Reviewer: Malisa | Sun 16th Jul 2023 | 1 year ago
Great location and a very clean well run hotel.We only had breakfast as we like to eat out in the evenings trying different restaurants. The breakfast was excellent along with the service of the dining room staff. Beautifully presented, we will definitely choose to stay here again when visiting Whitby.
Response
Thank you for the kind review, Julie. We are happy to hear you had a friendly and comfortable stay with us. We are also happy to hear you enjoyed your breakfast and meals with us and happy to hear it was excellent. We happy to welcome you again with us and we hope to see you again soon! Kind regards, Joe.
Reviewer: Julie | Sat 15th Jul 2023 | 1 year ago
Nice traditional hotel, the deluxe twin is. Large, comfortable,clean room. Dining room elegant, staff impeccable, good food
Response
Hi Rodney, Thank you for your kind review! We are happy you had a pleasant time and a comfortable stay with us. We hope we can welcome you again kind regards, Joe.
Reviewer: Rodney J | Fri 14th Jul 2023 | 1 year ago
Very nice and clean and nicely decorated, good spacious bedroom, a small bar but sufficient enough, morning staff very friendly and good choice for breakfast, free parking a bonus, close to sea front but a bit more of a walk into town, not a problem for us ad we do a lot of walking but might be for some, overall very good value
Response
Thankyou for the kind review, Paul. We happy to hear you had a pleasant stay and a comfortable one too. Happy to hear you also had a welcoming stay too and enjoyed breakfast with us. We hope we can welcome you again, Paul! Kind regards, Joe.
Reviewer: Paul H | Fri 14th Jul 2023 | 1 year ago
We spent 3 nights here. It’s about a 15-20 minute walk into town but wouldn’t recommend wearing heels to do so. On our last night we had dinner at the hotel and couldn’t fault a thing (the breakfasts were great too. Would definitely stay again.
Response
Thankyou for the lovely review, Andrea. I'm glad you had a comfortable stay and enjoyed your meals and breakfast with us. We would love to welcome you again, Andrea. Kind regards, Joe.
Reviewer: Andrea F | Thu 13th Jul 2023 | 1 year ago
Our room was pleasant, however bathroom small and shower difficult to get into for people with compromised movement. Dining room was wonderful, white tablecloths and silver service with attentive waitresses. Breakfast was excellent, with a good choice of dishes. Staff were friendly and helpful and we enjoyed our stay.
Response
Thank you for the kind review, Victoria. We are sorry about the shower and we have maintenance take a look at that for you. We are happy to hear that you also had a excellent breakfast! I will let the staff know that you found them friendly and helpful. We do hope we can welcome you again! Kind regards, Joe.
Reviewer: Victoria J | Wed 12th Jul 2023 | 1 year ago
We stayed a couple of nights and was really lovely. Breakfast was great and the room was really comfortable. Staff were really nice. Wasn’t our first time here and won’t be our last
Response
Thank you for the kind review, Beverley. We are happy to hear you had a great breakfast with us and that you also had a comfortable stay with us. Thank you once again for staying with us again and we can only hope we can welcome you back in the future! We hope we can welcome you again. Kind regards Joe.
Reviewer: Beverley W | Tue 11th Jul 2023 | 1 year ago
Ideal location,close enough for the town,safe to walk back but out of the madness.Clean hotel,twin room set up perfectly for two women getting ready to go out! Stayed in room high up,perfect for us.Staff really professional &friendly.Set up in the town by the sea,lovely walk home after food.Whitby is amazing.
Response
Hi Tracy, Thank you for your kind review! We are happy you had a pleasant time and a comfortable stay with us. We hope we can welcome you again kind regards, Joe.
Reviewer: Tracy | Tue 11th Jul 2023 | 1 year ago
Friendly, brilliant service, excellent rooms and the breakfast is divine. My wife and I have a holiday let that we own in Whitby yet when we visit we always stay with you - says it all, really.
Response
Thank you for the kind review, Joe. We are happy to hear you had a friendly and comfortable stay with us. We are also happy to hear you enjoyed your breakfast with is and happy to hear it was divine. We happy to welcome you again with us and we hope to see you again soon! Kind regards, Joe.
Reviewer: Joe B | Tue 11th Jul 2023 | 1 year ago
Thoroughly enjoyable weekend at The Saxonville a family run hotel with high standards.Immaculately clean and tidy quality food all served in a lovely dinning room with attentive friendly staff
Response
Thankyou for your kind review, Clive. We happy to hear you received a warm welcome with us and had a enjoyable weekend. We are also glad to hear that you enjoyed your meals with us. We do hope we can welcome you again, Ian. Thankyou once again for the kind review! Kind regards, Joe.
Reviewer: Clive B | Mon 10th Jul 2023 | 1 year ago
Yes, Saxonville is your British seaside hotel, but, it stops there!3* rating? Sorry but food and staff lift that up a few grades.Not many hotels in this countryof thus size change menus every night.(We've stayed in many, ChateauLake Louise,BanffSprings etc,)Dining room service second to none. ALison and co, good menu, elevate hotel from standard Whitby offering of 'fish and chips' round every corner.Bonus is parking, yes walk down road to town but what awaits you in the dining roomon return worth the visit.Alison like a mother hen, looks after the dining room with effortless efficiency.Lee, good behind the bar , if you'reex service...you'rein.Would recommend any day of the week.
Response
Hello Joe! Thankyou, for your kind review! We are happy to hear you had a lovely stay with us and sounds like a comfortable one as well! We are happy you enjoyed you meals with us as we always like to change it up with our menus so its not always the same! I will let Alison and Lee know on the lovely comment you have given us here. We hope we can welcome you again! Kind regards, Joe.
Reviewer: Joe| Sun 9th Jul 2023 | 1 year ago
The hotel is very clean and a comfortable place to stay. The room was light and cleaned daily.The breakfast choice & quality was very good, with a full service throughout.A free car park was helpful ass we parked up and didn't drive amywhere until the journey home.
Response
Thankyou for your kind review, Ian. We happy to hear you received a warm welcome with us and had a comfortable stay with us too. We are also glad to hear that you enjoyed your breakfast with us. We do hope we can welcome you again, Ian. Thankyou once again for the kind review! Kind regards, Joe.
Reviewer: Ian J | Sat 8th Jul 2023 | 1 year ago
Hotel was great food and staff room and bathroom great one problem stairs needs a lift badly we are part disable
Response
Hello there, Raymond. Thankyou for the kind review. We understand about the lift however it does stay on our website that sadly we do not have one. However, if it was bags or suitcase your more than welcome to ask us and we be more then happy to help to carry anything for you. If you do decided to stay in the future we also have room on the bottom floor and if you book over the phone directly there be a possibility we be able to place you on the bottom floor room where there is no stairs. We do hope to welcome you again and we are really happy you had a comfortable stay with us and enjoyed your breakfast as well! If there anything we can help you with or information we can direct you to were more than happy to help. Kind regards, Joe.
Reviewer: Raymond| Fri 7th Jul 2023 | 1 year ago
We have stayed here before ,so really knew what to expect.From early parking in the private car park to checking into a nice clean double.Really good set up ,leaving your keys when you nip out and picking them back up at reception before midnight.Comfortable bed,all mod consin room, though wish we could of booked the 4 poster bedroom when we walked by it and saw inside. Next time hopefully.Breakfast great set up ,silver service ,waitresses attending to your orders all served fresh and hot , well done all staff.Will be staying again as the location is on the north side of Whitby and an easy stroll to the harbour.Thankyou Saxonville
Response
Thankyou for the kind review, Mike. Its happy to hear we was able to welcome you back with us and yet had another lovely comfortable stay with us. We are also happy to hear you enjoyed breakfast with us. We also love to welcome you again! We hope to see you again soon, Kind regards, Joe.
Reviewer: Mike L | Mon 3rd Jul 2023 | 1 year ago
We received a warm welcome, staff very pleasant and friendly, helpful. The Saxonville very clean and comfortable hotel. A lovely breakfast and lovely staff.
Response
Thankyou for your kind review, Patricia. We happy to hear you received a warm welcome with us. We are also glad to hear that you enjoyed your breakfast with us. We do hope we can welcome you again, Patricia. Thankyou once again for the kind review! Kind regards, Joe.
Reviewer: Patricia H | Mon 3rd Jul 2023 | 1 year ago
Stayinganywhere new,theease, comfort and experienceofaccommodationis significant. Visiting this remarkable town was a rewarding, fascinating experience. One made perfect by the reception, service, convenience and comfort of this impressively well run hotel.
Response
Thankyou for the kind review, Sean. We are happy to hear you enjoyed your stay and had a comfortable stay with us and We are also glad to hear you had a welcoming service with us. We happy to hear you enjoyed your meals with us. We hope we can welcome you again, Sean! Kind regards, Joe.
Reviewer: Sean P | Mon 3rd Jul 2023 | 1 year ago
Very nice stay with excellent staff and a lovely room. Four poster bed was really comfortable. Recommend to anyone wanting to stay in Whitby and would book again.
Response
Thank you for your lovely review, Paul! We're delighted to hear that you had a very nice stay with us in Whitby! It's great to know that you found our staff excellent and enjoyed your lovely room.We appreciate your recommendation to others who are looking to stay in Whitby, and we would be more than happy to welcome you again in the future. Thank you once again for your kind review, and we look forward to welcoming you back for another enjoyable stay! Kind regards, Joe.
Reviewer: Paul M | Sun 2nd Jul 2023 | 1 year ago
Nice comfortable friendly hotel. Loverly Breakfast.
Response
Thank you for your review, Gary! We're thrilled to hear that you found our hotel nice, comfortable, and friendly! We're also delighted that you enjoyed our lovely breakfast. with us. We appreciate your feedback and hope to have the pleasure of hosting you again in the future! Kind regards, Joe.
Reviewer: Gary| Sat 1st Jul 2023 | 1 year ago
4 ladies on a 2 night stay for a birthday.We had a fabulous stay, the rooms, food and service were exemplary. It was such a treat to have silver service in the restaurant, the staff throughout were wonderful, would definitely stay again.
Response
Thank you for your wonderful review, Jill! We're thrilled to hear that your group had a fabulous stay with us for the birthday celebration. It's fantastic to know that you found our rooms, food, and service to be exemplary!. We're also grateful for your kind words about our staff and that you had a comfortable stay with us. We would be absolutely delighted to welcome you back for another stay in the future. Thank you again, and happy belated birthday to the celebrant! Kind regards, Joe.
Reviewer: Jill B | Sat 1st Jul 2023 | 1 year ago
Clean and comfortable, a lovely breakfast and pleasant friendly staff. It is a two minute walk from the coastline with paths down to the beach. A 10 minute walk along the cliff top takes you to the town centre.
Response
Thank you for your kind feedback, Katherine! We're delighted to hear that you enjoyed your stay with us. Happy to hear you had a clean and comfortable environment, accompanied by a lovely breakfast to start your day off right. We hope to welcome you again! Kind regards, Joe.
Reviewer: Katherine L | Thu 29th Jun 2023 | 1 year ago
The Saxonville Hotel is a quality, old fashioned (in the nicest way), family run hotel. I stayed 5 nights with my 92 year old Dad. The staff were really kind and caring and so attentive at meal times. They obviously wanted our stay to be as comfortable as possible. The hotel is situated in a quiet part of Whitby, near the sea so swims are possible :) The car park is a huge asset. The fan in my bedroom was essential in hot weather since windows are small but everything in the room is very comfortable and there are helpful, thoughtful extras. The breakfasts are delicious and great value. Evening meals were rather expensive for what was on offer but there are plenty of restaurants in Whitby and an excellent Chinese just down the road. All in all a very pleasant experience thank you!!
Response
Thank you for sharing your wonderful experience with us, Catherine. We're delighted to hear that you and your father had a pleasant 5-night stay with us! We are happy to hear you love the old-fashioned seaside, family-run hotel, and we're thrilled that our approach resonated with you.We are happy to hear you liked the quiet location of our hotel, near the sea. We're glad you had the opportunity to take advantage of this feature and enjoy the peaceful surroundings.We appreciate your feedback regarding the car park. Having a dedicated parking area is indeed a huge asset, especially in a popular destination like Whitby. We understand the convenience it offers and we're glad it made your experience a more comfortable stay.We're thrilled that you found our breakfasts delicious and you enjoyed it.Thank you for your kind words and for choosing us. We're thrilled that you had a very pleasant experience, and we hope to have the pleasure of welcoming you and your father back in the future.Best regards, Joe
Reviewer: Catherine M | Tue 27th Jun 2023 | 1 year ago
The Saxonville prides itselkf on being a traditional post-war hotel. We enjoyed our stay. he staff were friendly, the service good, the breakfast sustaining, and the two rooms comfortable. Even though the car park was fuil at 5 p.m. we had no difficulty parking on the street through the Local authority disc system. We did not eat in the hotel - possibly a mistake as alternative places were a fair walk distant and we did not want to lose our parking space. As experienced travellers the room pricing we considered the room pricing rathger on the high saqise.
Response
Thank you for choosing and sharing your feedback with us, Anthony. We're delighted to hear that you enjoyed your stay and found our staff friendly, and that you enjoyed your breakfast with us. We are also happy you had a comfortable and enjoyable experience with us.Thank you again for your feedback and for choosing our traditional seaside hotel! We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.Best regards, Joe
Reviewer: Anthony P | Mon 26th Jun 2023 | 1 year ago
Very warm welcome when we arrived. Room very clean and comfortable. Breakfast which was served at your table was excellent and the staff were very friendly. Would recommend.
Response
Thankyou Janet, for your kind review. We are happy to hear you enjoyed your Breakfast with us. We delighted you enjoyed your stay and had a comfortable stay with us and you had a warm welcome. We hope we can welcoming you next time on your visit and look forward to seeing you again. Thankyou once again on your kind words. Kind regards, Joe.
Reviewer: Janet F | Sun 25th Jun 2023 | 1 year ago
Excellent hotel, not too far from centre. Very clean and staff very accommodating
Response
Thank you for your review, Ronald! We're thrilled to hear that you had a great experience with us. It's wonderful to know that our location, not too far from the centre, and happy to hear it suited your needs perfectly.We're glad that you found our hotel to be clean and we're happy to hear that it made your stay even more enjoyable.Thank you for choosing our hotel and for your kind words. We truly appreciate your feedback, and we hope to have the pleasure of welcoming you back in the future.Best regards, Joe
Reviewer: Ronald| Sun 25th Jun 2023 | 1 year ago
We love this Hotel, the staff couldn’t be more helpful nothing is any trouble, delicious food and plenty of it, lovely rooms nice and clean, this was our 3rd time staying here and it won’t be our last, can’t wait to book again
Response
Thankyou for your kind review, Paul. It was great to see you again and We were happy to hear you enjoyed your meals and breakfast with us. We delighted to hear you enjoyed your stay and had a comfortable stay with us.We hope we can welcoming you next time on your visit and look forward to seeing you again. Thankyou once again on your kind words. Kind regards, Joe.
Reviewer: Paul| Sat 24th Jun 2023 | 1 year ago
On arrival very welcoming staff. Rooms clean tidy everything you need. Food really good plenty of choice again waiting on staff were excellent.My first stay on my own would definitely recommend.
Response
Thankyou for your kind review, Brenda. We are happy to hear you enjoyed your meals with us. We delighted you enjoyed your stay and had a comfortable stay with us. We hope we can welcoming you next time on your visit and look forward to seeing you again. Thankyou once again on your kind words. Kind regards, Joe.
Reviewer: Brenda | Fri 23rd Jun 2023 | 1 year ago
Comfortable, pleasant stay, friendly staff, own car park was good, but a moderate walk into town.
Response
Thankyou for your kind review, David. Delighted to hear you enjoyed your stay and had a comfortable stay with us. We hope we can welcoming you next time on your visit and look forward to seeing you again. Thankyou once again on your kind words. Kind regards, Joe.
Reviewer: David S | Fri 23rd Jun 2023 | 1 year ago
Fantastic find!! staff were so helpful, rooms clean and tidy and breakfast was fantastic. A big thumbs up from us and somewhere we will book again.
Response
Thankyou for your kind review, Fay. We are happy to hear you enjoyed your breakfast with us. We delighted you enjoyed your stay and had a comfortable stay at the Saxonville with us. We hope we can welcoming you next time on your visit and look forward to seeing you again. Thankyou once again on your kind words. Kind regards, Joe.
Reviewer: FAY S | Tue 20th Jun 2023 | 1 year ago
This hotel was in a good position on West Cliff with a 10 minute walk to the harbour.The rooms and public areas were spotless.The room was big and the bathroom was also spotlessly clean. The shower wasn't very powerful, but didn't stop us from enjoying our stay. Free parking was also a bonus. Highly recommend
Response
Thankyou, Heather for your kind review. We delighted you enjoyed your stay and had a comfortable stay at the Saxonville. We hope we can welcoming you next time on your visit and look forward to seeing you again. Thankyou once again on your kind words. Kind regards, Joe.
Reviewer: Heather| Mon 19th Jun 2023 | 1 year ago
Our group of 4 stayed this week and thought the Saonville Hotel was great. Rooms very good, with everything you needed and the service from all staff was first class and very friendly.Excellent,waitress service breakfast too. Thoroughly recommend this hotel.
Response
Thank you for your kind review, Sue! We're delighted to hear that your group had a great stay and that you had a comfortable stay.We're glad that you enjoyed our breakfast. We believe that starting the day with a delicious meal is important, and we're delighted that it added to your overall experience at our hotel.Thank you for your kind words. Should your future travels bring you back to our area, we would be thrilled to have the opportunity to welcome you and your group once again.Warm regards, Joe
Reviewer: Sue| Sat 17th Jun 2023 | 1 year ago
Stayed at the Saxonville with my wife and two other friends.We all agreed it was an absolute find.Our rooms were in excellent decor and very well equipped.The staff were friendly, helpful and charming.One particular highlight was the breakfast.Food was prepared to order and served by friendly waitresses.The quality and range of food on offer was excellent.Another great feature of the hotel is that it has its own car park.Very highly recommended
Response
Thank you for your kind words, Bob. We greatly appreciate your kind words and the time you took to share your experience. We're thrilled to hear that you considered your stay an absolute find! Our staff takes pride in delivering friendly, helpful, and charming service to our guests, and it's wonderful to hear that they left a positive impression on you. We believe that genuine hospitality can make a significant difference in a guest's stay, and we're delighted that made your time with us even more enjoyable.We're thrilled that you enjoyed our breakfast service and found the food to be of excellent for you.Thank you for kind review words Bob. We truly appreciate your kind words, Should your future travels bring you back to our area, we would be love to have the opportunity to welcome you and your friends once again. Kind regards, Joe.
Reviewer: Bob M | Sat 17th Jun 2023 | 1 year ago
Stayed at the Saxonville with a friend for the weekend while attending the Whitby 60s Music Festival.Both of our single rooms were perfectly equipped and very clean.Good choice of food for breakfast and the staff could not have been more helpful.Would definitely stay here again and hope to return to Whitby next year.
Response
Thank you so much for taking the time to share your wonderful experience with us, Janice. We're thrilled to hear that both you and your friend enjoyed your stay. Maintaining a comfortable stay are our top priorities for us. We're delighted that you found our breakfast selection to your liking, and it's heart warming to hear that our staff provided exceptional service and were helpful throughout your stay and we're glad we met your expectations.We appreciate your kind words and your intention to stay with us again. We would be absolutely delighted to have you as our guests once more when you return to Whitby. Thank you once again for your kind words. We look forward to welcoming you back next time! Warm regards, Joe
Reviewer: Janice M | Wed 14th Jun 2023 | 1 year ago
We had a lovely time at the Saxonville,as usual. The hotel is spotlessly clean, everything that you need in the room and the staff are extremely pleasant. The waiting on staff in the restaurant are extremely hard working and are a credit to your hotel, they anticipate your every need. It's so nice to have a full pot of tea and hot water at breakfast.
Response
Thank you for taking the time to share your lovely experience at Saxonville, Susan! We're thrilled to hear that you had a wonderful time during your stay with us. We're delighted that you enjoyed our breakfast service and we're glad it made a positive impression on you.Thank you for joining us at Saxonville, and we look forward to welcoming you back for another enjoyable stay. Warm regards, Joe.
Reviewer: Susan W | Wed 14th Jun 2023 | 1 year ago
Great couple of nights. breakfast is brill.Bedroom and bed a little small but adequit for 2 nights
Response
Thank you for sharing your review, Kevin! I'm glad to hear that you had a great couple of nights. It's wonderful to hear you enjoyed your breakfast with us, as it's always a great way to start the day. While the bedroom and bed may have been a bit small for you, it's good to know that they were adequate for your two-night stay. Thank you for your feedback, and we hope to welcome you again. I'm glad you had a positive experience overall! Kind regards, Joe.
Reviewer: Kevin F | Wed 14th Jun 2023 | 1 year ago
Stayed for 3 nights end of May and it was superb as usual.Can't fault this place we love it that's why we keep coming back!Staff are so lovely and the rooms are very clean (only noticed a small stain on the carpet near the vanity unit in our double room so might want to address that!)The food is excellent all freshly cooked to order.All in all a great experience and we look forward to coming back again soon - keep up the good work Saxonville! Also it's a refreshing change to see the staff are the same each time we return as that is very unusual these days!
Response
Thank you so much for taking the time to share your wonderful experience at Saxonville, Nicola! We greatly appreciate and are thrilled to hear that you enjoyed your recent stay with us.We're delighted that you found the rooms to be clean. We apologize for the small stain on the carpet near the vanity unit in your double room we have a look into that for you. Rest assured, we have taken note of your feedback and will address this issue promptly. We're also glad to hear that you enjoyed your food with us.Once again, thank you for your kind words and for choosing to stay with us. We can't wait to welcome you back to Saxonville in the near future. Best regards, Joe
Reviewer: Nicola N | Tue 13th Jun 2023 | 1 year ago
We really enjoyed our 2 nights here. The evening meal was excellent as was the breakfasts. The staff were very good
Response
Thankyou for the kind review, Edwina. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Edwina B | Tue 13th Jun 2023 | 1 year ago
An excellent hotel with pleasant rooms and very friendly staff who genuinely want you to enjoy your stay.The restaurant is welcoming and serves good quality evening meals and one of the best full English breakfast’s we have experienced.A major plus was the hotel has a private and free car park for customers use. A key advantage in such a popular coastal resort.
Response
Thankyou for the kind review, David. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: David A | Tue 13th Jun 2023 | 1 year ago
Everything was excellent, the breakfast was delicious
Response
Thankyou for the kind review, Claire. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Claire L | Mon 12th Jun 2023 | 1 year ago
The place had an old school vibe about it. I loved it.
Response
Thankyou for the kind review, kylie. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Kylie | Mon 12th Jun 2023 | 1 year ago
The staff were very friendly and helpful. The room was clean and comfortable.
Response
Thankyou for the kind review, Margaret. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Margaret B | Sun 11th Jun 2023 | 1 year ago
Our second visit and thoroughly enjoyable. Nothing two much trouble, food exceptional. Spotlessly clean
Response
Thankyou for the kind review, Hector. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Hector W | Sun 11th Jun 2023 | 1 year ago
Just had a lovely 6 nights stay at the Saxonville Hotel and once again excellent service and food. Accommodation was very comfortable and spacious with everything you need, rooms are cleaned and refreshed everyday. Breakfast and dinner is all waiter service and the staff are very friendly and accommodating, excellent choice of meals with a residents discount, three course dinner including coffee is outstanding at this price. This is my second stay here and I will be returning in the not to distant future. Good parking, no smoking and a nice quiet spot just a short walk to Whitby centre. Highly recommended.
Response
Thankyou for the kind review, Ken. We are happy to hear you had a comfortable stay with us. Happy to hear you enjoyed breakfast and dinner with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Ken C | Sat 10th Jun 2023 | 1 year ago
Excellent room looks as if It had just been refurbished everything brand new including carpets and bathroom. Breakfast quality, silver service including our waiter. Good position to town all together a great stay. Very highly rated.
Response
Thankyou for the kind review, James. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: James F | Sat 10th Jun 2023 | 1 year ago
Very clean well decorated hotel with friendly and efficient staffExtensive breakfast menu served by waitress service.Comfortable and cosy bedroom.
Response
Thankyou for the kind review, Robert. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Robert M | Fri 9th Jun 2023 | 1 year ago
We recently stayed at the Saxonville Hotel.We found the staff friendly and could not have done enough for us.They made our stay special. The food served to us was high class standard.We cannot wait to stay again.
Response
Thankyou for the kind review. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Mrs| Mon 5th Jun 2023 | 1 year ago
It was a pleasure to be a guest at your Hotel. Lovely staff, great meals.
Response
Thankyou for the kind review, Martin. We are happy to hear you had a comfortable stay with us and enjoyed your meals with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Martin| Sun 4th Jun 2023 | 1 year ago
Enjoyed my stay and would recommend this hotel. In a quiet location with parking available which is a plus for Whitby. The single room was spacious, very clean and with attention to little details. The breakfast was superb and the waitress service was very friendly and professional. Thoroughly enjoyed my stay
Response
Thankyou for the kind review, Clive. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Clive | Sun 4th Jun 2023 | 1 year ago
A well maintained and very clean in all areas. The breakfast excellent and the staff was polite and helpful. Would stay again
Response
Thankyou for the kind review, Michael. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Michael B | Sat 3rd Jun 2023 | 1 year ago
My wife and I stayed at the saxonville in may 2023. The hotel was very clean and has obviously benefitted from a recent renovation. The staff were very friendly, service was excellent as was the food, we eat breakfast and evening meals there. I would definitely recommend.
Response
Thankyou for the kind review, Brett. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Brett S | Wed 31st May 2023 | 1 year ago
We had a wonderfulstay at the hoteleverything was great.Theroomwas spotlessly clean, breakfast was cooked great and staff were polite and professional,would highly recommend.
Response
Thankyou for the kind review, Shaun. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Shaun W | Tue 30th May 2023 | 1 year ago
The room was large and clean.Staff friendly.Food great.
Response
Thankyou for the kind review, Paul. We are happy to hear you had a comfortable stay with us and enjoyed your meals with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Paul| Tue 30th May 2023 | 1 year ago
Had a fantastic weekend break spotlessly clean hotel wonderfully helpful staff superb food 5*
Response
Thankyou for the kind review. We are happy to hear you had a comfortable stay with us and enjoyed your meals with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: S J | Tue 30th May 2023 | 1 year ago
My wife and I discovered Saxonville by chance last year and we liked it so much we keep coming back. Great people, great standards, great food and great location……go on you’ve guessed - it’s great!
Response
Thankyou for the kind review,Joe. We are happy to hear you had a comfortable stay with us and enjoyed your meals with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Joe B | Tue 30th May 2023 | 1 year ago
We found the hotel arrival to be most welcoming and friendly. The room was large and comfortable. Breakfastwas also lovely!
Response
Thankyou for the kind review, David. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: David N | Tue 30th May 2023 | 1 year ago
Really nice staff, clean, tidy and comfortable stay. Food tops thankyou team.
Response
Thankyou for the kind review, Jeffrey. We are happy to hear you had a comfortable stay with us and enjoyed your meals with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Jeffrey C | Mon 22nd May 2023 | 1 year ago
Enjoy a lovely stress free weekend
Response
Thankyou for the kind review, Neil. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Neil| Mon 22nd May 2023 | 1 year ago
Found our visit comfortable,peaceful and enjoyable. The waitressing and breakfast were excellent. Good service at reception. Thank you for making our stay special.
Response
Thankyou for the kind review, Elisabeth. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Elisabeth A | Wed 17th May 2023 | 1 year ago
Had a lovely stay - friendly staff, delicious breakfast, comfortable & clean room. Would come again.
Response
Thankyou for the kind review, Michael. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Michael W | Wed 17th May 2023 | 1 year ago
The hotel was excellent.The room was spotless with all facilities and the staff were friendly and really helpful and it was lovely being served breakfast rather than having to wander around in the morning trying to find what we wanted to eat.The only difficulty was that, being of a more mature age, it was impossible for us to carry our cases up to our room as there was no lift. We knew that there was this problem after we had booked but I'm sure how well it was highlighted in the hotel information before the booking was made. We had to leave our cases in the car and take necessities in holdalls and carrier bags to the room as our cases were large as we had been away for 2 weeks and were on our way home.The one drawback in an otherwise lovely small friendly hotel.
Response
Thankyou for the kind review, Faith. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Faith M | Tue 16th May 2023 | 1 year ago
Lovely staff - lovely spotlessly clean rooms - short walk to town. Excellent breakfast and the ladies serving us efficient and very friendly - will definitely stay there again - absolutely recommend it
Response
Thankyou for the kind review, Jill. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Jill C | Mon 15th May 2023 | 1 year ago
I stayed here as my friend was getting married. The hotel staff was extremely attentive and when I phoned to tell them I had left my earrings in the room they were posted to me and I received them the next day. I would definitely stay here again.
Response
Thankyou for the kind review, Kelly. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Kelly| Sun 14th May 2023 | 1 year ago
Comfortable hotel near to the centre with a massive bonus of a car park. Quiet area of town. What really makes it though are the staff. Couldn’t have done more to accommodate 3 bikes locked up securely and every staff member is delightful. Cracking breakfast too.
Response
Thankyou for the kind review, Heath. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Heath J | Sat 13th May 2023 | 1 year ago
The hotel was very well presented and the staff were really friendly. Lovely breakfast too, the rooms are nice and spacious. Nice relaxing stay thank you
Response
Thankyou for the kind review, Harlene. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Harlene| Sat 13th May 2023 | 1 year ago
Our stay in Whitby has been fantastic. We felt welcome, best cared and as at home. The service had been perfect.
Response
Thankyou for the kind review, Annemarie. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Annemarie C | Fri 12th May 2023 | 1 year ago
The hotel was spacious, clean and inviting. Friendly, helpful staff. Made for an enjoyable stay.
Response
Thankyou for the kind review, Mark. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Mark H | Tue 9th May 2023 | 1 year ago
Everything was just perfect really enjoyed our stay.
Response
Thankyou for the kind review, Joy. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Joy| Tue 2nd May 2023 | 1 year ago
We stayed here recently on a 3 night break as a group of 5. Hotel room very comfortable and spotlessly clean. Hotel decor looks a little dated but that is a minor observation. Optional 3 course meal in hotel at a special rate for residents which was first class. Staff very friendly. Would definitely stay here again.
Response
Thankyou for the kind review, Allan. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Allan R | Tue 2nd May 2023 | 1 year ago
Beautiful hotel, fantastic friendly welcome. Staff are amazing, can’t do enough for you. Hotel is exceptionally clean and well maintained. Silver service at breakfast, again the service was fab. Highly recommend
Response
Thankyou for the kind review, Ian. We are happy to hear you had a comfortable stay with us and that you enjoyed your Breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Ian P | Tue 2nd May 2023 | 1 year ago
It was a lovely place to stay with an exceptional breakfast and service.
Response
Thankyou for the kind review, Robert. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Robert | Tue 2nd May 2023 | 1 year ago
What can I say, staff are all extremely pleasant, room comfortable and the bed…. best nights sleep, so comfortable. Breakfast is served and plenty of choice. An excellent night away.
Response
Thankyou for the kind review. Janice. We are happy to hear you had a comfortable stay with us and that you enjoyed your breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Janice Y | Sun 30th Apr 2023 | 1 year ago
We had a very comfortable stay again.The room was spotless and the dining room beautifully kept.We had excellent service and we will definitely return to the Saxonville hotel on our next visit to Whitby.
Response
Thankyou for the kind review, Alan. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Alan| Fri 28th Apr 2023 | 1 year ago
this is a remarkable family hotel that offers a high standard of service and cleanliness and good food. highly recommended
Response
Thankyou for the kind review, Susanna. We are happy to hear you had a comfortable stay with us and that you enjoyed your meals with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Susanna A | Thu 27th Apr 2023 | 1 year ago
Great little find, only a 5 minute walk along the sea front into town. Private parking opposite, super clean rooms and lovely breakfast and evening meal. Friendly and welcoming staff, what more could you ask for.
Response
Thankyou for the kind review. We are happy to hear you had a comfortable stay with us and that you enjoyed your breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Aron B | Tue 25th Apr 2023 | 1 year ago
This hotel is a welcoming, oldie worldie place. Impeccably clean, comfortable and with super friendly staff.Food for breakfast and dinner was delicious.I stay in many hotel around the world, which are impersonal and to walk into a ‘family’ hotel was so refreshing and relaxing.I’m sure I will be back.
Response
Thankyou for the kind review. We are happy to hear you had a comfortable stay with us and that you enjoyed your breakfast and meals with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Lesley G | Tue 25th Apr 2023 | 1 year ago
The staff make this hotel excell. They are so friendly and efficient. It was good not to have to worry about losing your keys when out and about too. Everything was very clean. The breakfast was also excellent. My friend and I will definitely be staying again, but fingers are crossed for a room on a lower floor as we were based on the top floor and I was ready for collapsing after all the flights of stairs and a night of dancing. No trouble for young stuff. 🙂
Response
Thankyou for the kind review, melody. We are happy to hear you had a comfortable stay with us and that you enjoyed your breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Melody W | Mon 24th Apr 2023 | 1 year ago
The Hotel is a gem of a find, great location, great rooms and a warm welcome from all of the staff. The breakfast is very good quality and the deluxe room was very impressive. Inside the hotel is has a very grand feel which is lost on modern hotels. We will definitely visit again
Response
Thankyou for the kind review, Richard. We are happy to hear you had a comfortable stay with us and that you enjoyed your breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Richard M | Mon 24th Apr 2023 | 1 year ago
The staff were brilliant nothing was to much trouble will stay again thanks.
Response
Thankyou for the kind review, James. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: James| Mon 24th Apr 2023 | 1 year ago
A very pleasant hotel with friendly staff, good breakfasts and a comfortable and spacious room.
Response
Thankyou for the kind review, david. We are happy to hear you had a comfortable stay with us and that you enjoyed your breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: David P | Wed 19th Apr 2023 | 1 year ago
We've stayed at Saxonville hotel twice before, and it has always been a good experience.The food and service fantastic,Also it has a decent size free car park.When we come to Whitby we wouldn't dream of staying anywhere else!
Response
Thankyou for the kind review. We are happy to hear you had a comfortable stay with us and that you enjoyed your meals with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: BRIAN A | Mon 17th Apr 2023 | 1 year ago
Clean,comfortable, excellent quality food,and service. The staff are absolutely the best, friendly knowledgeable nothing too much trouble.Already booked again whilst checking out for another stay in June can't wait ...love it.Thanks Saxonville.
Response
Thankyou for the kind review, Neil. We are happy to hear you had a comfortable stay with us and that you enjoyed your meals with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Neil| Mon 17th Apr 2023 | 1 year ago
I would recommend the hotel
Response
Thankyou for the kind review, Janet. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Janet| Sun 16th Apr 2023 | 1 year ago
Thanks you so much for an absolutely gorgeous stay. The bed was so comfortable, the evening meal was delicious and the dining staff were very friendly and professional.It was also the cleanest and most pristine hotel I have ever stayed in, with everything gleaning.We shall definitely visit again and thank you, once again for a lovely stay.Kindest regards to you all.
Response
Thankyou for the kind review, Marion. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Marion| Sun 16th Apr 2023 | 1 year ago
Very nice hotel in a good location. Clean comfortable room with lots of hot water. Friendly & efficient staff. Good food.
Response
Thankyou for the kind review, Jacqueline. We are happy to hear you had a comfortable stay with us and enjoyed your meals with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Jacqueline | Sun 16th Apr 2023 | 1 year ago
My daughter and I stayed for 1 night and would definitely recommend. The location is great - a nice walk along the beach into town - and the car park is a huge bonus. The silver service breakfast was a highlight! We would stay here again.
Response
Thankyou for the kind review, Jane. We are happy to hear you had a comfortable stay with us and enjoyed breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Jane | Sun 16th Apr 2023 | 1 year ago
My son and I stayed in 2 single rooms for 1 night on 11th April. What a little gem this place is!!It’s like stepping back in time, but in a good way.Comfortable, warm, spotlessly clean, friendly staff & a lovely breakfast!What more do you need.Just be aware it’s about a 15 minute walk from the town, but it’s a lovely walk.Would definitely stay here again.
Response
Thankyou for the kind review, Julia. We are happy to hear you had a comfortable stay with us and enjoyed breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Julia S | Fri 14th Apr 2023 | 1 year ago
We divided to have a few days away in Whitby, which we love, and the saxonville hotel was recommended, it was clean, good facilities,the the menu choices were great, the location was perfect
Response
Thankyou for the kind review, Chris. We are happy to hear you had a comfortable stay with us and enjoyed your meals with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Chris F | Wed 12th Apr 2023 | 1 year ago
What a pleasure it was to stay here.Staff were friendly & welcoming. Spotless hotel. Our room was a good size, lovely & bright. Breakfast was delicious, all served by the lovely ladies who gave us full waitress service. I Would definitely recommend to stay at Saxonville hotel. Thank you for having us 😊
Response
Thankyou for the kind review, Nina. We are happy to hear you had a comfortable stay with us and enjoyed breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Nina| Tue 11th Apr 2023 | 1 year ago
Clean room , good food both breakfast and evening meals . Helpful staff .Would stay again
Response
Thankyou for the kind review, Chris. We are happy to hear you had a comfortable stay with us and enjoyed breakfast and meals with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Chris D | Tue 11th Apr 2023 | 1 year ago
We stayed for 1 night, late booking. Lovely, clean hotel and room. Very friendly and helpful staff. Superb breakfast
Response
Thankyou for the kind review. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Louise K | Sun 9th Apr 2023 | 1 year ago
This was my second visit and this time I was accompanied by my teenage grandsons.I am also returning in August.My first visit, last year was my first holiday travelling alone, since losing my husband.All the staff were so friendly and helpful, it gave me complete confidence to return and I have no hesitation in recommending the hotel to everyone.The hotel itself is spotless and very comfortable. I always book for bed, breakfast and evening meal because the food is excellent.Breakfast is a vast choice to suit all tastes and dinner always has plenty of choices, even for me, a none meat eater.Thankyou so much to the staff and I look forward to seeing you in August.I would give 10 star rating if I could.
Response
Thankyou for the kind review, Chris. We are happy to welcome you back and hear you had a comfortable stay with us. We happy you enjoyed the meals and breakfast and We hope we can welcome you again. Kind regards, Joe.
Reviewer: Chris W | Fri 7th Apr 2023 | 1 year ago
After a few years break I needed to be in the area again and very much enjoyed my stay
Response
Thankyou for the kind review. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Martyn W | Thu 6th Apr 2023 | 1 year ago
Yet another great stay at the saxonville Hotel staff warm friendly and attentive breakfast and evening meals excellent 😋 rooms cleaned to a high standard we will be back
Response
Thankyou for the kind review. We are happy to hear you had a comfortable stay with us and enjoyed breakfast and evening meals. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Edward C | Thu 6th Apr 2023 | 1 year ago
Highly recommended, great breakfast with lots of choices, lovely clean room. A most enjoyable stay.
Response
Thankyou for the kind review. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Steve | Wed 5th Apr 2023 | 1 year ago
This is the second time we have stayed here and both times have been excellent. It was immaculately clean, the food was excellent and the staff friendly and helpful. Couldn't ask for more.
Response
Thankyou for the kind review. We are happy to hear you had a comfortable stay with us and happy you enjoyed your meals. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Catherine| Wed 5th Apr 2023 | 1 year ago
The hotel is clean and in a quiet location with a car park. It’s a short walk to Whitby centre. The room was very comfortable and had everything needed for a lovely stay. The dining room is waitress service and nothing is too much trouble, the food was excellent. We will definitely be staying again hopefully for a bit longer next time.
Response
Thankyou for the kind review, Craig. We are happy to hear you had a comfortable stay with us and happy you enjoyed your meals. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Craig H | Tue 4th Apr 2023 | 1 year ago
The room was very nice with facilities which were clean and well kept. Access to the room was easy. The breakfast and service were 5 star. Nice little bar area staff were friendly and very helpful.
Response
Thankyou for the kind review, John. We are happy to hear you had a comfortable stay with us and enjoyed breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: John | Tue 4th Apr 2023 | 1 year ago
A great find outside Whitby, very comfortable,wonderful staff and good food. We will go again at the drop of a hat.
Response
Thankyou for the kind review, Jill. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Jill M | Tue 4th Apr 2023 | 1 year ago
This was the second time we stayed and the standards are still very high. The staff are caring and thoughtful, lovely clean and comfortable room. The breakfast is exceptional and the evening meal choices are extensive all cooked to perfection..
Response
Thankyou for the kind review, robert. We are happy to hear you had a comfortable stay with us and happy you enjoyed your breakfast and evening meals with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Robert T | Tue 4th Apr 2023 | 1 year ago
The hotel was clean, helpful and friendly staff with a good breakfast.The hotel was slightly old fashioned .The shower did not produce a lot of water.
Response
Thankyou for the kind review. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Brian H | Tue 4th Apr 2023 | 1 year ago
Stayed at the Saxonville and thought it was excellentClean, comfortable and very helpful staffWould definitely recommend
Response
Thankyou for the kind review, Daniel. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Daniel A | Wed 29th Mar 2023 | 1 year ago
Staff were extremely helpful, our stay was very good and I would definitely recommend the hotel to my family and friends
Response
Thankyou for the kind review, Michael. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Michael B | Mon 27th Mar 2023 | 1 year ago
Love Whitby, love the Saxonville Hotel. Always have a great holiday, the staff do an amazing job. Everything is spotlessly clean. The bedrooms are comfortable with plenty of storage and always a good supply of tea, coffee and biscuits when returning to your room after a long walk! The restaurant offers a good choice of food for breakfast and evening meal, always well cooked and presented. The full waitress service rounds off a relaxing and enjoyable holiday. We will be back for more!
Response
Thankyou for the kind review. We are happy to hear you had a comfortable stay with us and enjoyed your meals and breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Mrs W | Sun 26th Mar 2023 | 1 year ago
This was our 3rd stay at the Saxonville. Clean, comfortable accommodation with friendly staff, fabulous food, good location, easy parking.
Response
Thankyou for the kind review, Susan. We are happy to hear you had a comfortable stay with us and enjoyed your meals. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Susan K | Sat 25th Mar 2023 | 1 year ago
Rooms lovely and clean staff very friendly and helpful lovely food and good portions
Response
Thankyou for the kind review Samantha. We are happy to hear you had a comfortable stay with us and enjoyed your meals. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Samantha M | Thu 23rd Mar 2023 | 1 year ago
First visit but we’ll be back! They hit that perfect sweet spot right between super professional & efficient and very friendly and easy to approach. Room clean and comfortable with a good bathroom. Worthwhile dinner deals for guests and high-grade varied menus. And a breakfast fit for a king. Staff could not have been more accommodating. Highly recommended.
Response
Thankyou for the kind review Tony. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Tony S | Wed 22nd Mar 2023 | 1 year ago
Thanks to all the staff for their friendly service.The hotel was lovely and bright and clean and the bedrooms and en-suite were spotless.We ate breakfast and had an evening meal and the freshly cooked food was excellent.Will certainly stay at the hotel again.The staff were knowledgeable about the local area and helped us with where to go and places to eat.Thanks to the night porter (I forgot his name), we had a good chat and laugh with him.I don't think the lady on reception ever goes home, she was there morning, noon and night!We had a brilliant time and Whitby was buzzing with people all over the weekend, the weather helped as we had a lovely sunny few days.
Response
Thankyou for the kind review Jackie. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast and evening meals with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: JACKIE L | Mon 20th Mar 2023 | 1 year ago
Excellent location room very clean and comfortable staff very pleasant and helpful and excellent food and choice
Response
Thankyou for the kind review. We are happy to hear you had a comfortable stay with us and enjoyed your meals. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Mr| Tue 14th Mar 2023 | 2 years ago
Room was clean and adequate, staff very accommodating and very friendly, breakfast was excellent. Would stay again.
Response
Thankyou for the kind review, Steve. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Steve| Tue 14th Mar 2023 | 2 years ago
Lovely hotel, clean,warm, pleasant staff and a hearty breakfast what more could you ask for.
Response
Thankyou for the kind review, Nigel. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Nigel T | Mon 6th Mar 2023 | 2 years ago
Myself and my wife have stayed here several times and we just can't fault it, spotless, great food and staff, and a nice little bar, the rooms are quite spacious and comfortable overall brilliant.
Response
Thankyou for the kind review, David. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast. We hope we can welcome you again. Kind regards, Joe.
Reviewer: David S | Tue 28th Feb 2023 | 2 years ago
Warm welcome by all staff throughout our stay.Really clean rooms & warm in the cold weather. Breakfast was well cooked, great choice and tasty.
Response
Thankyou for the kind review, Yvonne. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Yvonne | Mon 27th Feb 2023 | 2 years ago
I have stayed a number of times and always find the staff most welcoming with an ideal single room. theBreakfasts are excellent. It’sclose to the very pleasant cliff top walk into town. The private car park is very much appreciated I’ll look forward to another return visit in the future
Response
Thankyou for the kind review, Alun. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Alun O | Sat 25th Feb 2023 | 2 years ago
We stayed for our Ruby wedding anniversary and what a choice. I booked direct after seeing it on booking.com. I always prefer to deal direct if possible. Once booked I received a confirmation along with information on extras a could also arrange. I decided to order as a surprise for my wife the celebration package. this was in the room for our arrival and did not disappoint, neither did the four poster bed.The staff from front of house (sorry did not get there names.) to Allison and Sally who waited on us for both Breakfast and evening meal could not do enough for us. The meals were amazing and I can confirmall the other revues the breakfast is fantastic. so much choice and as much coffee and toast as you need. The evening menu changed daily, and again lived up to the revues I had read. The rooms were well kept bath robes and slippers a nice touch and serviced daily.All in all the hotel is what I would call a traditional style well run and really does not want to change in any way. the staff are a credit and we will defiantly be back at some point.
Response
Thankyou for the kind review, Mr R. The Saxonville team like to say happy anniversary to you and we hope you had a amazing stay! We also are happy to hear you had a comfortable stay with us and enjoyed your breakfast and evening meals with us. We hope we can welcome you again and lovely to hear you like the traditional feel to the hotel. Kind regards, Joe.
Reviewer: Mr R | Fri 24th Feb 2023 | 2 years ago
Great helpful staff. Delicious breakfast
Response
Thankyou for the kind review, Ausra. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Ausra| Mon 20th Feb 2023 | 2 years ago
The hotel was spotlessly clean especially the bathroom. The waiting staff were very attentive and the food was beautiful. Would definitely stay again.
Response
Thankyou for the kind review, Sarah. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Sarah F | Mon 20th Feb 2023 | 2 years ago
Beautifully clean , spacious rooms with everything you could possibly need .Very helpful attentive staffTop marks for great choice piping hot breakfast ( and that goes for the toast too ) Will definatley book here again
Response
Thankyou for the kind review, Michelle. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Michelle C | Mon 20th Feb 2023 | 2 years ago
Immaculately clean and fresh room with excellent facilities. Good heating and no complaints whatsoever although the late check in wasn’t convenient apparently I could have requested an earlier check in when booking.Parking in a dedicated car park 20 metres away, book a space though.
Response
Thankyou for the kind review, Steven. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Steven P | Mon 13th Feb 2023 | 2 years ago
Traditional sea- side hotel, dated but added to its charm.Room absolutely spotless and had extras such as cotton wool, sewing kit and shoe cleaner.Heating was on constantly and surprised due to current energy charges.Staff attentive and pleasant .Breakfast tasty and plentiful.Would certainly visit again.
Response
Thankyou for the kind review, Angela. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Angela B | Mon 13th Feb 2023 | 2 years ago
The Saxonville is in a quiet location within walking distance of whitby Harbour.Must be ranked as one of the cleanest hotels we have stayed at and tastefully decorated .Dinner and breakfast were superb and staff were very friendly and professional.
Response
Thankyou for the kind review, Paul. We are happy to hear you had a comfortable stay with us and enjoyed your evening meals and breakfast. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Allan| Mon 2nd Jan 2023 | 2 years ago
Initially concerned about the Saxonville Hotel being an old building, it was actually full of character and well known in Whitby as a highly respected establishment.The rooms had everything you could need, from good beds,tea,coffee,complimentary water and very clean.We didn't eat in the restaurant in the evening although a full menu was offered. Even had a phone call before check in asking if we would like an evening meal booking.The breakfast however, was amazing!... we had full table service from an extensive menu with no limits on food.The service, (especially Ali) was 2nd to none and nothing was too much trouble for the staff throughout.Large free carpark for guests across the road and a genuine 5 minute walk to the town.... Will definitely be back! AAA+++
Response
Thankyou for the kind review, Paul. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Craig | Mon 12th Dec 2022 | 2 years ago
Great food.. very clean...lovely staff...would like to come back if they will gave me!!!
Response
Thankyou for the kind review, Olivia. We are happy to hear you had a comfortable stay with us and enjoyed your meals. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Olivia | Mon 12th Dec 2022 | 2 years ago
A lovely hotel well situated for town centre staff very friendly lovely Yorkshire breakfast rooms very good a lovely weekend spent at whitbythank you.
Response
Thankyou for the kind review, Peter. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Peter R | Mon 12th Dec 2022 | 2 years ago
We enjoyed our stay, lovely breakfast, spacious room. Nice location, very clean.
Response
Thankyou for the kind review, Stephen. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Stephen O | Mon 5th Dec 2022 | 2 years ago
Very enjoyable stay. Good excellent and the waitress service 5 star. The breakfast and dinner menu excellent. The only things to improve over time would be heating on in bedrooms before guests arrive and an improved power shower. We stayed in room 9.
Response
Thankyou for the kind review, Darren. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast. We hope we can welcome you again. Thankyou for letting us know about the heating and shower we take a look at that for you. Kind regards, Joe.
Reviewer: Darren W | Sun 4th Dec 2022 | 2 years ago
We visited for our fourth stay this year (and still one more to come) and thoroughly enjoyed it - even the weather was kind! We enjoy our visits because we know the food will be first class and the staff warm and friendly, especially Alison in the restaurant. The hotel itself is spotless and tastefully decorated. We also love the position of the hotel and the fact it has a car park.
Response
Thankyou for the kind review, Pam. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast and meals with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Pam| Mon 28th Nov 2022 | 2 years ago
This was our first visit to the Saxonville, it certainly won't be the last. Lovely clean hotel, the staff were so helpful and couldn't do enough for us. The breakfasts were tremendous and set us up for the day. Evening meals were exceptional with a great choice on the menu. Nice lounge bar to relax with a drink after your meal.
Response
Thankyou for the kind review, Stephen. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Stephen R | Wed 23rd Nov 2022 | 2 years ago
We love staying, good food, lovely staff and a car park perfect
Response
Thankyou for the kind review, Jenny. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast and evening meals. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Jenny| Mon 21st Nov 2022 | 2 years ago
Enjoyable stay in this comfortable hotel within ready walking distance of the town centre.Breakfast was superb.
Response
Thankyou for the kind review, J K. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast. We hope we can welcome you again. Kind regards, Joe.
Reviewer: J K | Mon 21st Nov 2022 | 2 years ago
Probably my 7-8th time staying at the Saxonville and it never disappoints, lovelystaff, spotlessly clean, and just a short walk to the seafront and town centre,would recommend to anyone planning a holiday in Whitby.
Response
Thankyou for the kind review, Paul. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Paul| Mon 21st Nov 2022 | 2 years ago
Second time for us at the Saxonville, thoroughly enjoyed it , the staff are super friendly, excellent service, clean comfortable rooms and an excellent breakfast.We will be back next year !
Response
Thankyou for the kind review. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Mr| Mon 21st Nov 2022 | 2 years ago
Will be staying again could not fault this hotel free car park on top of the cleanliness and service 15 minute walk into town 5 star hotel
Response
Thankyou for the kind review, Michelle. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Michelle W | Mon 21st Nov 2022 | 2 years ago
Very convenient, comfortable and friendly. The reception staff were welcoming and helpful and the service in the dining room was exemplary. The bed was extremely comfortable!
Response
Thankyou for the kind review, David. We are happy to hear you had a comfortable stay. We hope we can welcome you again. Kind regards, Joe.
Reviewer: David B | Sun 20th Nov 2022 | 2 years ago
Very friendly and clean, with excellent meals
Response
Thankyou for the kind review, Dennis. We are happy to hear you had a comfortable stay with us and enjoyed your meals with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Dennis J | Thu 17th Nov 2022 | 2 years ago
Our stay at The Saxonville was so lovely beautiful friendly staff and superb serviceAt breakfast which was fab. Everything was spotless and very comfortable. We will definitely stay again.
Response
Thankyou for the kind review, Annette. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Annette A | Mon 14th Nov 2022 | 2 years ago
A lovely overnight stay at a traditional hotel with refreshingly excellent customer care. Spotlessly clean room, high quality dinner and breakfast with staff who go out of their way to look after you. We will definitely return.
Response
Thankyou for the kind review, Gary. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Gary R | Mon 14th Nov 2022 | 2 years ago
Really clean place and friendly staff ,, Alison the waitress could not do enough during our evening meal and breakfast , we would definately stay again thankyou xx
Response
Thankyou for the kind review, Joanne. We are happy to hear you had a comfortable stay with us and enjoyed your evening meals and breakfast. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Joanne J | Mon 14th Nov 2022 | 2 years ago
I have stayed a number of times and always find it an enjoyable stay with a very spaciousroom.Thestaff are always helpful and friendly The meals are excellent with plentifulbreakfasts and evening meals. I’m looking forward to my return visit.
Response
Thankyou for the kind review, Alun. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Alun O | Mon 14th Nov 2022 | 2 years ago
We have stayed at the Saxonville on least 4 or 5 occasions and we really like the hotel.It's a traditional British seaside hotel with comfortable rooms and great service. The staff throughout are charming, friendly and helpful. The breakfast is good and plentiful (recommend the kippers!). The hotel is very close to the seafront and a short pleasant walk into town.Very enjoyable stay..
Response
Thankyou for the kind review, Julia. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast. We hope we can welcome you again and were glad you enjoyed your stay. Kind regards, Joe.
Reviewer: Julia J | Sun 13th Nov 2022 | 2 years ago
Stayed for 2 nights to celebrate a birthday. Staff very friendly and welcoming. We ate at the hotel the first night and the food (and service) were excellent, as was breakfast the following morning.Room was clean and comfortable with everything you might need. My only slight niggle would be that the shower could have done with updating, but it did work OK'ish.
Response
Thankyou for the kind review, Richard. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast. We hope we can welcome you again. we have a look at the shower and speak to maintenance . Kind regards, Joe.
Reviewer: Richard F | Tue 8th Nov 2022 | 2 years ago
One night stay - everything perfect. Room was great, clean with a comfy bed and a great selection of drinks. Breakfast was brilliant. And a car park! In Whitby!
Response
Thankyou for the kind review, Francis. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Francis Y | Mon 7th Nov 2022 | 2 years ago
A lovely family run hotel which provides very nice accommodation and facilities. The room have recently had a renovation, so the bathroom is now to a very high spec. The full English breakfast is spot on and is served by very friendly and helpful staff. The also provides free WiFi and off-road parking for guests. This is a must during the Goth weekend where parking is at premium.
Response
Thankyou for the kind review, Paul. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Paul | Fri 4th Nov 2022 | 2 years ago
We have just returned from a 2 night stay at Saxonville Hotel and have nothing but praise for everything.All the staff that we met were very pleasant, efficient and helpful, the room had everything that we needed and more, all good quality furnishings and very comfortable beds.The breakfast was very good and the waitress service was a bonus.The cleanliness throughout the hotel was noticeable and the surfaces that should shine, really did shine! All of this in a good location,what more could we ask for.We will definitely return.
Response
Thankyou for the kind review, Mary. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Mary B | Fri 4th Nov 2022 | 2 years ago
Huge thank you to all at the Saxonville Hotel for the amazing service provided.A real family atmosphere - nothing was too much trouble.We felt well looked after .Would recommend to anyone visiting Whitby and will definitely return.
Response
Thankyou for the kind review, Deborah. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Deborah S | Thu 3rd Nov 2022 | 2 years ago
This is a comfortable, well maintained, friendly, family run hotel in a quiet but convenient location with the added bonus of free parking.The food was excellent with the luxury of a fully served and extensive breakfast.For another stay we would book direct and ensure a room no higher than the first floor
Response
Thankyou for the kind review, Margaret. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast and meals with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Mrs P | Wed 2nd Nov 2022 | 2 years ago
We have stayed here before , on all the occasions we found it to be super clean , rooms very nice and comfortable, food is excellent service very good well worth the price.
Response
Thankyou for the kind review, C Carmichael. We are happy to hear you had a comfortable stay with us and enjoyed your meal with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: C| Wed 2nd Nov 2022 | 2 years ago
Lovely staff, great breakfast, good night's sleep...all good!
Response
Thankyou for the kind review, Marcus. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Marcus W | Sun 30th Oct 2022 | 2 years ago
This was our second stay at the saxon Hotel. Both times excellent breakfast very clean rooms and lovely staff. Thank you from m and sonia
Response
Thankyou for the kind review, Phillip. We are happy to hear you had a comfortable stay with us and enjoyed breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Phillip| Tue 25th Oct 2022 | 2 years ago
The hotel was very clean. The staff were extremely professional and friendly. The breakfast was superb. Our only concern was that it was very hot in the corridors and bedrooms, however we were able to open the windows. We will definitely return
Response
Thankyou for the kind review, Adrian. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Adrian F | Tue 25th Oct 2022 | 2 years ago
Very well presented with very friendly staff
Response
Thankyou for the kind review, Paul. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Paul| Tue 25th Oct 2022 | 2 years ago
Lovely room nice food nice staff very welcoming and polite would recommend anyone to stay here thank you
Response
Thankyou for the kind review, Alan. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Alan B | Sun 23rd Oct 2022 | 2 years ago
The room was comfortable. The food was excellent, and the staff were friendly and helpful. We very much enjoyed our stay.
Response
Thankyou for the kind review, Gerald. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Gerald| Sun 23rd Oct 2022 | 2 years ago
The hotel is situated perfectly, just on the edge of town but close to the sea views. The welcome was brilliant and the restaurant service, food and ambience was excellent. I was travelling by myself and I was made very welcome, felt comfortable and thoroughly enjoyed my stay.
Response
Thankyou for the kind review, Patrick. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Patrick T | Wed 19th Oct 2022 | 2 years ago
Excellent service all round our second year at hotel and cannot fault it will definitely be returning
Response
Thankyou for the kind review, Andrew. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Andrew| Tue 18th Oct 2022 | 2 years ago
From our arrival to departure we found all the staff extremely helpful and friendly, always with a smile. The food was very good both breakfast which was vast and evening meal. Everywhere in the hotel was kept spotlessly clean. The room was comfortable, we are more used to a king size bed but the double was comfy. Thank you for a lovely stay, we would definitely use your hotel again.
Response
Thankyou for the kind review, Carol. We are happy to hear you had a comfortable stay with us and enjoyed breakfast and meals. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Carol D | Mon 17th Oct 2022 | 2 years ago
From the moment of booking the great communication started, information, meal options and confirmations.Greeted at reception with all relevant information and Wi-Fi codes etc.The room was very clean and comfortable and all expected facilities available to us. Tea,coffe,chocolate drink, bottled water and digestive biscuits.Great location and a close walk to the harbour..The breakfast was fantastic and perfectly served and presented.Thank you for a great stayAndy
Response
Thankyou for the kind review, Andy. We are happy to hear you had a comfortable stay with us and enjoyed the breackfast. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Andy K | Sun 16th Oct 2022 | 2 years ago
We have stayed at the Saxonville quite a few times now and as usual everything was perfect. The hotel is spotless, the service excellent and all the staff lovely. The food in the restaurant is excellent with plenty of choice, why would you eat anywhere else. Alison and the team run the restaurant like clockwork and the chef is to be praised too. The ladies on reception are also friendly and helpful. We wouldn’t stay anywhere else and visit two or three times a year.
Response
Thankyou for the kind review, Pam. We are happy to hear you had a comfortable stay with us and enjoyed your meals. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Pam G | Wed 12th Oct 2022 | 2 years ago
This was our fifth stay at The Saxonville Hotel. We have always found the staff welcoming and helpful, the cleaners keep everything spotless, the food served in the restaurant is also very good. We wouldn't consider staying anywhere else when we visit Whitby. I'm sure we will be back again.
Response
Thankyou for the kind review, Susan. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Susan W | Wed 12th Oct 2022 | 2 years ago
Had a lovely cosy weekend in Whitby at the Saxonville much enjoyed
Response
Thankyou for the kind review, Neil. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Neil| Mon 10th Oct 2022 | 2 years ago
Being coeliac and lactose intolerant, I was impressed with the variety of food I was given and the way the hotel catered for my particular needs. The staff were friendly and attentive.
Response
Thankyou for the kind review, Chris. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Chris| Mon 10th Oct 2022 | 2 years ago
A great hotel and room with very friendly and efficient staff. My one criticism is that evening meals are not served until 7pm. We could not be served until 7-15 which is very late for us. Even 6-30 would make a difference. Having said that the food was superb as was the breakfast.
Response
Thankyou for the kind review, Janice. We are happy to hear you had a comfortable stay with us and enjoyed your meals and breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Janice| Fri 7th Oct 2022 | 2 years ago
Outstanding
Response
Thankyou for the kind review, Chris. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Chris| Mon 3rd Oct 2022 | 2 years ago
I really enjoyed my stay. Its a well run family hotel. The staff were friendly and I really liked the table service at breakfast and dinner. My room was good too. I will definitely stay there again.
Response
Thankyou for the kind review, Matthew. We are happy to hear you had a comfortable stay and happy you enjoyed your breakfast and meals with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Matthew L | Sun 2nd Oct 2022 | 2 years ago
Comfortable beds, great food, friendly staff and good value for money.Also very helpful when we had a problem with the car, staff went out of their way to find us a garage who could fix the problem.Thank you Saxonville.
Response
Thankyou for the kind review, Katherine. We are happy to hear you had a comfortable stay with us and enjoyed your meals. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Katherine L | Sat 1st Oct 2022 | 2 years ago
Everything was top drawer class breakfast nice clean bedroom. Internet very slow good customer service. Will 100% stay there again
Response
Thankyou for the kind review, William. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast.. We hope we can welcome you again. Kind regards, Joe.
Reviewer: William. D | Tue 27th Sep 2022 | 2 years ago
A lovely hotel with friendly staff.
Response
Thankyou for the kind review, Sue. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Sue W | Mon 26th Sep 2022 | 2 years ago
A warm welcome, friendly and helpful staff plus a great breakfast in possibly the cleanest hotel we've ever stayed in! Traditional style, quiet and comfortable with a great location near the main promenade. Full marks all round. Highly recommended.
Response
Thankyou for the kind review, Tony. We are happy to hear you had a comfortable stay and happy you enjoyed your breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Tony O | Sun 25th Sep 2022 | 2 years ago
This was our second stay at the saxonville hotel. We were not disappointed. The room was very clean and spacious. Very pleasant staff , especially the dining room staff who had recognised us from our previous visit. The food was gorgeous and my wife was hooked on the cinder toffee ice cream recommended to her by one of the staff.Highly recommend the saonville hotel
Response
Thankyou for the kind review, Derek. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Derek W | Wed 21st Sep 2022 | 2 years ago
Very nice room, although shower was feeble. Had to take a bath! Great breakfast in silver service dining room.
Response
Thankyou for the kind review, Derek. We are happy to hear you had a comfortable stay and happy you enjoyed your breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Derek R | Tue 20th Sep 2022 | 2 years ago
Our third visit to this hotel! Can't fault it! Welcoming staff, clean and comfortable! Generally, a nice place!
Response
Thankyou for the kind review, Mr Brotherton. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Mr B | Mon 19th Sep 2022 | 2 years ago
Good location, most friendly and helpful staff. Delicious food and very comfortable.
Response
Thankyou for the kind review, Rosemary. We are happy to hear you had a comfortable stay and happy you enjoyed your breakfast and meals with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Rosemary W | Sun 18th Sep 2022 | 2 years ago
All the staff were excellent. The meals were good and wholesome. Room service was tip top and front of house good
Response
Thankyou for the kind review, James. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: James C | Sun 18th Sep 2022 | 2 years ago
We booked at the last minute and there were few options. Happily we chose the Saxonville Hotel. It had its own car park. The rooms were clean and comfortable. The staff were friendly and helpful. The breakfastwas good. We were very lucky.
Response
Thankyou for the kind review, Chris. We are happy to hear you had a comfortable stay and were happy you also enjoyed your breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Chris B | Sat 17th Sep 2022 | 2 years ago
We have stayed at saxonville quite a few times over the years and the great thing is that nothing changes. All staff are friendly,rooms are clean and comfortable and the food is amazing.
Response
Thankyou for the kind review, Jane. We are happy to hear you had a comfortable stay and happy to hear you enjoyed your meals with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Jane| Fri 16th Sep 2022 | 2 years ago
Stayed many times, can't fault it in in any way.The rooms are clean and comfortable, food incredible and staff kind and helpful.
Response
Thankyou for the kind review, R, A, Parkinson. We are happy to hear you had a comfortable stay and happy to hear you enjoyed your meals with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: R P | Thu 15th Sep 2022 | 2 years ago
We had a three night stay at the Saxonviĺle Hotel and could not fault it. The hotel was beautifully clean throughout it actually looks as if it has been redecorated throughout.The food was excellent with a new menu each day. The staff were very friendly and super efficient especially in the restaurant.We would have no hesitation in going there again.
Response
Thankyou for the kind review, Lorrabile. We are happy to hear you had a comfortable stay. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Lorraibe M | Thu 15th Sep 2022 | 2 years ago
Hotel was the cleanest that we have ever stayed in. The food was excellent and the staff could not have been more attentive and friendly.
Response
Thankyou for the kind review, Jean. We are happy to hear you had a comfortable stay and happy to hear you enjoyed your meals with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Jean B | Thu 15th Sep 2022 | 2 years ago
I was very impressed by the cleanliness of this lovely family-run hotel. Absolutely spotless. The staff were all so friendly and welcoming and nothing was too much trouble. Breakfast and dinner were delicious and obviously freshly cooked.My only tiny criticism was the beds..they were pretty hard, and a mattress topper would have made all the difference. Our shower head was slightly loose too but it worked fine. I would definitely stay again and highly recommend.
Response
Thankyou for the kind review, Sara. We are happy to hear you had a comfortable stay and were happy you also enjoyed your breakfast and meals with us. We do have mattress topper and if you ask at the reception we happily provided you on. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Sara | Tue 13th Sep 2022 | 2 years ago
My first stay at this hotel.Room immaculate. En suite Bath and shower spotless.Staff absolutely lovely.Breakfast and dining room fabulous.Would definitely use the hotel again.
Response
Thankyou for the kind review, Steven. We are happy to hear you had a comfortable stay and were happy you also enjoyed your breakfast and meals with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Steven A | Mon 12th Sep 2022 | 2 years ago
Lovely hotel with old fashioned values where the guests happiness is foremost, friendly staff lovely home cooked meals with total waiter service. With nicely clean kept rooms would highly recommend a visit, also has free off road parking which is a plus.
Response
Thankyou for the kind review, Mr & Mrs Dunn. We are happy to hear you had a comfortable stay. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Mr| Sat 10th Sep 2022 | 2 years ago
Lovely and clean. Staff very helpful and friendly. Great location. Definitely recommend
Response
Thankyou for the kind review, Alan. We are happy to hear you had a comfortable stay. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Alan | Fri 9th Sep 2022 | 2 years ago
We had a lovely weekend well looked after, nothing is too much trouble.
Response
Thankyou for the kind review, Neil and Jenny. We are happy to hear you had a comfortable stay. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Neil W | Mon 5th Sep 2022 | 2 years ago
Warm and friendly. Clean and tidy. I’ll stay here again.Thank you.
Response
Thankyou for the kind review, Louis. We are happy to hear you had a comfortable stay. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Louis P | Fri 2nd Sep 2022 | 2 years ago
Stayed here in August 2022.Lovely and clean. Everything in excellent working order. Very helpful staff. Brilliant location.
Response
Thankyou for the kind review, Leah. We are happy to hear you had a comfortable stay. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Leah A | Fri 2nd Sep 2022 | 2 years ago
Really clean, friendly staff and excellent breakfast, all very perfect.
Response
Thankyou for the kind review, Ivan. We are happy to hear you had a comfortable stay and happy you enjoyed your breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Ivan S | Wed 31st Aug 2022 | 2 years ago
Very comfortable. Lovely friendly staff who were helpful and hospitable. Great location and having g a car park a major bonus. Look forward to staying again!
Response
Thankyou for the kind review, Marie. We are happy to hear you had a comfortable stay. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Marie W | Mon 29th Aug 2022 | 2 years ago
Nice peaceful hotel and location with parking available.A lovely short walk from the centre of Whitby.Breakfast and evening meals excellent at the hotel with silver service in a very nice relaxed environment.Each member of staff we met was lovely and helpful.Would recommend this hotel.
Response
Thankyou for the kind review, Barbara. We are happy to hear you had a comfortable stay and enjoyed the breakfast and meals with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Barbara C | Mon 29th Aug 2022 | 2 years ago
We stayed one night here other than the bed we have no complaints. We stayed in room 1 and if you like a super soft springy bed then this is the place for you, we don't but thats personal choice. Everything else was comfortable and clean if not a little old fashioned. The breakfast was good and the service excellent.
Response
Thankyou for the kind review, Mark. We are happy to hear you had a comfortable stay and enjoyed the breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Mark R | Mon 29th Aug 2022 | 2 years ago
Spotlessly clean, fantastic staff, good food. Another lovely couple of days.
Response
Thankyou for the kind review, Alison. We are happy to hear you had a comfortable stay and enjoyed the meals with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Alison C | Sun 28th Aug 2022 | 2 years ago
As above.
Response
Thankyou for the kind review, Arther. We are happy to hear you had a comfortable. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Dr. K | Sun 28th Aug 2022 | 2 years ago
Great to find a hotel with old fashion high standardsFriendly efficient service in the restaurant with silver service and good choice of delicious food.Bedroom beautifully decorated with top quality toiletries served by cheerful morning staff.Recommend you stay here when in the Whitby and North Yorkshire area.Carole & James
Response
Thankyou for the kind review, Carole. We are happy to hear you had a comfortable stay and enjoyed the meals with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Carole D | Fri 26th Aug 2022 | 2 years ago
The decor is slightly dated but beautifully maintained and so clean. The beds are really comfortable and the bathrooms are immaculate. I would recommend this hotel to you. I did leave early as I was on a motorcycle so didn’t get chance to sample the breakfast.
Response
Thankyou for the Kind review, Adam. We are happy to hear you had a comfortable stay and happy to hear you enjoyed your breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Adam M | Sun 21st Aug 2022 | 2 years ago
This was the cleanest, most comfortable room. We slept very well.The receptionist, Bar staff were very welcoming.The staff at breakfast were excellent!!All in all a wonderful stayThank you
Response
Thankyou for the Kind review, Sharon. We are happy to hear you had a comfortable stay and happy to hear you enjoyed your meals with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Sharon R | Sat 20th Aug 2022 | 2 years ago
A nice peaceful short break can recommend this well operated hotel.
Response
Thankyou for the Kind review, Andrew. We are happy to hear you had a comfortable stay. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Andrew D | Fri 19th Aug 2022 | 2 years ago
This is a fine hotel, as good as any traditional smaller scale hotel I've stayed in in Europe. It is surprisingly spacious and very professionally run. The staff are warm and friendly and give the impression of a very happy team. All round, a very smooth operation. Immaculately clean and a touch old school. A short walk from town and the sea.
Response
Thankyou for the Kind review, Steve. We are happy to hear you had a comfortable stay. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Steve W | Tue 16th Aug 2022 | 2 years ago
I highly recommend this hotel as a place to stay, comfortable room and excellent food!
Response
Thankyou for the Kind review, Mary. We are happy to hear you had a comfortable stay. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Mary D | Sun 14th Aug 2022 | 2 years ago
A thoroughly good break yet again at the Saxonville.
Response
Thankyou for the Kind review, Derreck. We are happy to hear you had a comfortable stay. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Derreck S | Fri 12th Aug 2022 | 2 years ago
Every member of staff was super, the room and bathroom were very clean and well appointed.Delicious breakfast, very well cooked with lots of choice.Car park was a real bonus and the hotel is ideally located for the beautiful West Cliff beach.Would definitely recommend.
Response
Thankyou for the Kind review, Ann. We are happy to hear you had a comfortable stay. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Ann R | Fri 12th Aug 2022 | 2 years ago
The area was great breakfast great lovely hotel easy location for everything
Response
Thankyou for the Kind review, Winston. We are happy to hear you had a comfortable stay. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Winston K | Thu 11th Aug 2022 | 2 years ago
I was very impressed with the cleanliness of this hotel.The staff were very friendly with nothing too much trouble, but at the same time very professional and courteous.I will most certainly stay here again and recommend it to anyone staying in Whitby!
Response
Thankyou for the Kind review, Ian. We are happy to hear you had a comfortable stay. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Ian K | Wed 10th Aug 2022 | 2 years ago
First class stayed 2 nights for our 25th wedding anniversary and was faultless from all staff down to our spotless room.would wholeheartedly recommend
Response
Thankyou for the Kind review, Pauline. We are happy to hear you had a comfortable stay. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Pauline B | Tue 9th Aug 2022 | 2 years ago
We had an amazing stay and lovely food with silver service
Response
Thankyou for the Kind review, Dennis. We are happy to hear you had a comfortable stay. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Dennis H | Mon 8th Aug 2022 | 2 years ago
Couldn't fault it! Our second stay in this hotel! Just as good as the first! Clean, comfortable nice staff!
Response
Thankyou for the Kind review, Owen. We are happy to hear you had a comfortable stay. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Owen B | Mon 8th Aug 2022 | 2 years ago
This hotel was one of the best we have stayed in the Saxonville had thought of everything all of your home comforts the room had everything so cosy & clean & homely the breakfast had so much choice & was so hot & delicious and the service was 5 star the staff from reception through to breakfast to evening bar staff where5 star I can highly recommend staying here 5star
Response
Thankyou for the Kind review, Tracey. We are happy to hear you had a comfortable stay with us and happy to hear you enjoyed your breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Mrs. N | Mon 8th Aug 2022 | 2 years ago
The room was very comfortable: spacious and cozy; excellent shower; comfortable bed; large desk. Delicious breakfast with brilliant service. Very close to the beach and a pleasant walk (about 15 minutes) to the harbour area with all the tourist attractions, shops, restaurants, and pubs. I'd definitely stay again.
Response
Thankyou for the Kind review, Duncan. We are happy to hear you had a comfortable stay with us and happy to hear you enjoyed your breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Duncan W | Sun 7th Aug 2022 | 2 years ago
My single room was cosy, clean and welcoming. The staff were all personable and their "plus factor" was that they offered help before you knew you required it. Also the Saxonville is situated close to the cliff top and enables a short walk to the whalebone and the harbour. I would visit this hotel always as my first choice in Whitby.
Response
Thankyou for the Kind review, Joan. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Wattam J | Sat 6th Aug 2022 | 2 years ago
First class. THE best staff ever and the whole place was spick and span.The only slight let down was the poor shower in our room. The bath had plenty of pressure, but the shower was poor.First class location, brilliant food and would highly recommend.
Response
Thankyou for the Kind review, Paul. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again and enjoy your meals with us. Kind regards, Joe.
Reviewer: Paul R | Fri 5th Aug 2022 | 2 years ago
Hotel was well cared for as were we. The staff were all very welcoming and nothing was too much trouble. Would stay again.
Response
Thankyou for the Kind review, Angela. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Angela M | Mon 1st Aug 2022 | 2 years ago
This hotel looks a little old fashioned but it is clean and comfortable.The staff are friendly,and helpful, and there is a good choice at breakfast. The location is excellent,close to the pavilion, and I felt very comfortable as a solo female traveller. The lack of a lift maybe a problem for people with mobility issues.
Response
Thankyou for the Kind review, Miriam. We are happy to hear you had a comfortable stay with us and happy you enjoyed breakfast. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Miriam P | Mon 1st Aug 2022 | 2 years ago
Great location, staff couldn't be nicer and food was lovely. Shower power was poor and so was TV signal. Perfectly comfortable stay just a couple of areas for improvement.
Response
Thankyou for the Kind review, Claire. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Claire R | Thu 28th Jul 2022 | 2 years ago
I stayed her with my sister earlier this week, we were very impressed with the friendly, helpful staff.The hotel itself was very clean and our twin room was a reasonable size and the beds were comfy (although the mattress was a little too firm for me as I have arthritis).The breakfast was excellent with lots of choices. We had evening meal twice and the portions were very generous.We had an enjoyable relaxing stay and hope to return in the future.
Response
Thankyou for the Kind review, Susan. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Susan L | Thu 28th Jul 2022 | 2 years ago
always a pleasure to stay with you.
Response
Thankyou for the Kind review, Pearson. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: pearson | Tue 26th Jul 2022 | 2 years ago
Lovely clean place ,friendly staff,lovely food ,near town centre,good parking.The only thing is it as no lift so struggled abit with stairsto second floor,
Response
Thankyou for the Kind review, Pamela. We are happy to hear you had a comfortable stay with us and happy you enjoyed your meals with us. Sadly we don't have a lift it is on our website. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Pamela W | Mon 25th Jul 2022 | 2 years ago
The hotel is lovely, the staff were great. Loved the full service breakfast. The hotel was situated in just the right place, a minutes walk to the beach. We would definitely stay again.
Response
Thankyou for the Kind review, Christine. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Christine R | Mon 25th Jul 2022 | 2 years ago
We have stayed at this hotel before and so booked again when visiting Whitby again. Location is convenient for the Pavilion and close to the town centre but in a quiet street. Service in the dining room excellent as always.
Response
Thankyou for the Kind review, Brian. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Brian B | Mon 25th Jul 2022 | 2 years ago
A typical seaside hotel stuck in that era of holidays by the sea. Nothing at all wrong with that as I like many others can see the simplicity of things.A mention of the wonderful food and service at very reasonable prices. Nothing bad at all to say of the hotel but customers should be aware that you really need to ring the bell for bar service if it's quiet.I'd stay there again. Clean, quiet (seagulls apart) and in a good spot. A big plus is the private car park.
Response
Thankyou for the Kind review, Chris. We are happy to hear you had a comfortable stay with us. We are happy your meals. When it is quite it is best to ring the bell for the bar service. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Chris B | Sun 24th Jul 2022 | 2 years ago
Lovely hotel, excellent friendly service. Lovely breakfast and free parking.
Response
Thankyou for the Kind review, Anita. We are happy to hear you had a comfortable stay with us and happy you enjoyed your breakfast. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Anita G | Sun 24th Jul 2022 | 2 years ago
We have stayed here before , the hotel is excellent , very clean , lovely friendly staff , good food as well , would highly recommend
Response
Thankyou for the Kind review, Paul. We are happy to hear you had a comfortable stay with us and happy you enjoyed your meals. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Paul B | Sun 24th Jul 2022 | 2 years ago
Great place to stay… very friendly staff…. Very clean accommodation… could not fault it at all
Response
Thankyou for the Kind review, Tina. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Tina C | Sat 23rd Jul 2022 | 2 years ago
I stayed with a friend for two nights, it’s really a lovely place, very clean and comfortable,the two members of staff we saw the most of were very nice, polite and friendly( I’m sorry I didn’t get the lady’s name) the young man was Elliot, had a meal in their restaurant on Saturday evening and I couldn’t fault it, it’s close to the town centre and their car park is just across the road, would recommend.
Response
Thankyou for the Kind review, Gail. We are happy to hear you had a comfortable stay with us and we are happy that you enjoyed your meals with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Gail O | Tue 19th Jul 2022 | 2 years ago
The hotel and room was fab, the staff were amazing and the food was lovely!!!! Just a small walk to the beach and town. Highly recommend!
Response
Thankyou for the Kind review, Paula. We are happy to hear you had a comfortable stay with us and we are happy that you enjoyed your meals with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Paula F | Mon 18th Jul 2022 | 2 years ago
The Saxonville Hotel was very welcoming, and we were Happy to stay here, the Staff could not do enough for us to make us comfortable and this Hotel did not put a foot wrong, Hotel Great, Food Great, Staff Brilliant and close enough to the Town Centre to walk off any meals, our Only complaint though only small was the shower in the room was not powerful enough, other than that it was spot on.
Response
Thankyou for the Kind review, Lynn. We are happy to hear you had a comfortable stay with us and we are happy that you enjoyed your breakfast and meals with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Lynn R | Mon 18th Jul 2022 | 2 years ago
As always it’s been a lovely holiday. Spotlessly clean hotel, lovely caring and friendly staff, excellent service in the dinning room and lovely food.
Response
Thankyou for the Kind review, Amanda. We are happy to hear you had a comfortable stay with us and we are happy that you enjoyed your Meals with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Amanda R | Sat 16th Jul 2022 | 2 years ago
the room was very nice the location was in a good place it was very clean polite staff the breakfast was very very good great to have a parking place we could come and go as we please without worrying were to park the car the only thing was the shower was lovely but not powerful enough but over all a great stay and would stay again thank you
Response
Thankyou for the Kind review, Colin. We are happy to hear you had a comfortable stay with us and we are happy that you enjoyed your breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Colin M | Sat 16th Jul 2022 | 2 years ago
Very nice welcome, excellent location with parking always a plus. Breakfast excellent, nothing too much trouble.The room was an excellent size and spotlessly clean, however the bathroom does need updating. Especially the shower which was just about adequate pressure.We would still recommend this hotel.
Response
Thankyou for the Kind review, Forbes. We are happy to hear you had a comfortable stay with us and we are happy that you enjoyed your breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Mr F | Sat 16th Jul 2022 | 2 years ago
We only stayed 4 days, but had a great time, the hotel is outside of the town but is so peaceful and quiet, the quality of the food was excellent large meals and such lovely menus and very good price,The dining room is beautiful, lovely white table cloths the china tableware and cutlery were top quality and the service was great as were the staff cannot recommend it enough.C Goodfellow
Response
Thankyou for the Kind review, Cynthia. We are happy to hear you had a comfortable stay with us and we are happy that you enjoyed your breakfast and meals with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Cynthia G | Sat 16th Jul 2022 | 2 years ago
Great breakfast, lovely staff, excellent dinners
Response
Thankyou for the Kind review, R. We are happy to hear you had a comfortable stay with us and we are happy that you enjoyed your breakfast and meals with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: R. | Fri 15th Jul 2022 | 2 years ago
This was our second visit to the saxonville, the staff are very friendly and very helpful , nothing is too much trouble for them , they go out of their way to make your stay as comfortable and relaxing as possible. The food is excellent and plentiful, we shall certainly return again
Response
Thankyou for the Kind review, Moira. We are happy to hear you had a comfortable stay with us and we are happy that you enjoyed your breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Mrs C | Fri 15th Jul 2022 | 2 years ago
Yet another excellent stay from start to finish, superb food and would definitely recommend.
Response
Thankyou for the Kind review, Janice. We are happy to hear you had a comfortable stay with us and we are happy that you enjoyed your meals with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Andrew B | Tue 12th Jul 2022 | 2 years ago
Very clean and comfortable hotel,breakfast just our we like it plenty to choose from, parking very easy ,hotel not far from the beach, staff very polite and helpful, would definitely recommend and we look forward to our next visit, thankyou for a wonderful weekend.
Response
Thankyou for the Kind review, Philip. We are happy to hear you had a comfortable stay with us and we are happy that you enjoyed your breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Philip M | Tue 12th Jul 2022 | 2 years ago
This hotel is just off west cliff in a quiet residential area with its own car park.Our room was comfortable tastefully decorated with modern fixtures and fittings and immaculately clean.The breakfast was waitress service and the choice and quality of food and service was excellent,the evening meal was also superb .The location of the saxonville is ideal a short 15mins walk from the centre of whitby or 2 mins onto the west cliff coastal path .All of the staff are polite efficient and proffesional and made us feel looked after the whole time.
Response
Thankyou for the Kind review, Neil. We are happy to hear you had a comfortable stay with us and we are happy that you enjoyed your breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Neil P | Mon 11th Jul 2022 | 2 years ago
Surprise stay and were very accommodating.Excellent meal and a great nights rest.Couldn't stay for breakfast as i had a train to catch and find parking for my car.Hopefully ill be back and would certainly recommend this beautiful hotel and its Excellent staff.Many thanksShaun wyllie
Response
Thankyou for the Kind review, Shaun. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Shaun W | Sun 10th Jul 2022 | 2 years ago
I can highly recommend this hotel and would stay again. Great location for easy access to Whitby.Room was very clean and comfortable.Staff were friendly and customer service in the dining room and reception was excellent.Lots of choice and high quality Breakfast🥰
Response
Thankyou for the Kind review, Adele. We are happy to hear you had a comfortable stay with us and we are happy that you enjoyed your breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: ADELE W | Sat 9th Jul 2022 | 2 years ago
Lovely hotel. Excellent food with great table service.Clean and tidy room. Friendly staff.Good value.
Response
Thankyou for the Kind review, Graham. We are happy to hear you had a comfortable stay with us and we are happy that you enjoyed your meals with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Graham F | Fri 8th Jul 2022 | 2 years ago
It is 5 years ago since we last stayed at The Saxonville Hotel. It is still a great well run hotel. Very clean and welcoming. Also the private car park is a huge bonus in Whitby.
Response
Thankyou for the Kind review, Mr M Partride. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Mr P | Fri 8th Jul 2022 | 2 years ago
Once again the hotel gave us a relaxing, and enjoyable holiday, with its friendly helpful staff still maintaining the highstandards in service / cleanness etc, also excellent menus and food served in pleasant surroundings.Many Thanks, Tony & Kath
Response
Thankyou for the Kind review, Anthony. We are happy to hear you had a comfortable stay with us and we are happy that you enjoyed your breakfast and meals with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Anthony T | Fri 8th Jul 2022 | 2 years ago
The hotel is a little way out of town,but very close to the promenade and in a quiet location with bus stop nearby. Rooms are nice and very clean,as are the public areasThe restaurant and meals were exceptional, and staff very efficient and friendly.
Response
Thankyou for the Kind review, Robert. We are happy to hear you had a comfortable stay with us and we are happy that you enjoyed your breakfast and meals with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Robert T | Fri 8th Jul 2022 | 2 years ago
Probably the cleanest hotel I have stayed in for many years. The bathroom was incredibly clean and a great powerful shower. Single room small but very comfortable and quiet with the exception of the odd seagull making a noise outside but had a great nights sleep. Breakfast was wholesome and a very good choice with excellent table service (No buffet for once. Again dining room very clean and not a mark on the cutlery. For some maybe a little fashioned but I would take this everyday. A very good 3 star.
Response
Thankyou for the Kind review, Geoff. We are happy to hear you had a comfortable stay with us and we are happy that you enjoyed your breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Geoff D | Thu 7th Jul 2022 | 2 years ago
I am a single lady ,went away with my late husbands best friend ( married couple) the whole experience was spot on , from booking in to an amazing breakfast the ambience was beautiful and service second to none ..We will certainly be returningThanks again Saxonville x
Response
Thankyou for the Kind review, Cheryl. We are happy to hear you had a comfortable stay with us and we are happy that you enjoyed your breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Cheryl K | Wed 6th Jul 2022 | 2 years ago
Great location, comfortable room and a great breakfast. The Saxonville exceded our expectations, thank you to the lovely staff.
Response
Thankyou for the Kind review, Katherine. We are happy to hear you had a comfortable stay with us and we are happy that you enjoyed your breakfast with us. Kind regards, Joe.
Reviewer: Katherine L | Sat 2nd Jul 2022 | 2 years ago
Good clean hotel with excellent food and helpfull staff
Response
Thankyou for the Kind review, Phillip. We are happy to hear you had a comfortable stay with us and we are happy that you enjoyed your breakfast with us. Kind regards, Joe.
Reviewer: PHILLIP H | Sat 2nd Jul 2022 | 2 years ago
This is a traditional but very comfortable, friendly, well maintained and efficiently run hotel. How rare to have 100% table service at breakfast these days! We were on the top floor (no lift) under the eves and taking a shower safely requires reasonable agility. Apart from that, the bedroom accommodation was well appointed and extremely comfortable and very quiet. The copious breakfast breakfastmenuwould set many people up for the whole day and what wehad was of good quality.So was the dinner which offered a reasonable choice of dishes. Our lamb was beautifully cooked. The location of the hotel in a quiet cul de sac just five minutes walk from the cliff top (near the lift to the bottom) and ten to fifteen from the harbourarea suited us perfectly. We were delighted to have discovered this hotel when looking for accommodation at short notice.
Response
Thankyou for the Kind review, David. We are happy to hear you had a comfortable and friendly stay with us and we are happy that you enjoyed your breakfast and meals with us. Kind regards, Joe.
Reviewer: David P | Fri 1st Jul 2022 | 2 years ago
We stayed for a four night stay. On arrival we were given a warm friendly welcome. The hotel is very clean with a welcoming atmosphere. All the staff were so friendly and helpful. We only had breakfast, but could not fault it. The waitresses were extremely professional and hard working.Would definitely recommend this hotel.
Response
Thankyou for the Kind review, Keith. We are happy to hear you had a comfortable stay with us and we are happy that you enjoyed your breakfast with us. Kind regards, Joe.
Reviewer: Keith C | Fri 1st Jul 2022 | 2 years ago
We booked this hotel due to its excellent reviews from holidaymakers and we weren't disappointed. The staff are lovely and cannot do enough for you. We stayed B & B .The breakfast was superb.Hotel is in an excellent spot away from the front so no noise.The rooms are tired and could do with updated but perfectly clean and adequate.I would say this hotel would appeal to the mid - older age bracket.I did not see anything that would appeal to a small child.Would stay again
Response
Thankyou for the Kind review, June. We are happy to hear you had a comfortable stay with us. we are happy that you enjoyed your breakfast and meals with us. Kind regards, Joe.
Reviewer: June N | Thu 30th Jun 2022 | 2 years ago
All staff very professional in there customer service, restaurant staff very attentive, room very clean great four days.
Response
Thankyou for the Kind review, Debbie. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Anthony P | Tue 28th Jun 2022 | 2 years ago
The Saxonville is spotless. I've never been in such a clean hotel. Great staff and good food as well. Will definitely return.
Response
Thankyou for the Kind review, Graham. We are happy to hear you had a comfortable stay with us and we are happy that you enjoyed your breakfast and meals with us. Kind regards, Joe.
Reviewer: Graham C | Tue 28th Jun 2022 | 2 years ago
Really pleased with the hotel, quiet location.I stopped in a twin room with a friend, spacious and spotlessly clean, very bright and airy. Good varied choice for breakfast and attentive staff.
Response
Thankyou for the Kind review, Debbie. We are happy to hear you had a comfortable stay with us and we are happy that you enjoyed your breakfast with us. Kind regards, Joe.
Reviewer: Mrs H | Tue 28th Jun 2022 | 2 years ago
Very clean good food pity there was no local ale in the bar
Response
Thankyou for the Kind review, David. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: David B | Mon 27th Jun 2022 | 2 years ago
Very friendly and helpful staff.Good position and on site parking.Breakfast good and evening meal exceptionally good value.
Response
Thankyou for the Kind review, Mair. We are happy to hear you had a comfortable stay with us and happy you enjoy your breakfast and meals. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Mair R | Sun 26th Jun 2022 | 2 years ago
We enjoyed our stay very much. Our room was comfortable,spacious and spotless. Breakfast was delicious and all the staff were extremely pleasant and courteous.
Response
Thankyou for the Kind review, Huhg. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Hugh M | Sat 25th Jun 2022 | 2 years ago
I really enjoyed my stay here , from start to finish…Everything was so clean and yet at the same time homely and comfortable. The food was excellent, and the Staff were lovely 😊.The position of the Hotel is great for being able to dip into the busier parts of Whitby , and return to peace and tranquility without being too far away from everything.My room was perfect for me on my own…loved it ….
Response
Thankyou for the Kind review, Susan. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Susan M | Fri 24th Jun 2022 | 2 years ago
We found the accomadation excellent despite there been no lift to the top floor. All the staff were plasent and helpful, the food was excellent.
Response
Thankyou for the Kind review, Mark. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Mark S | Mon 20th Jun 2022 | 2 years ago
Everything about this old fashioned looking hotel was excellent. Its first class service must be envied by swisher venues.
Response
Thankyou for the Kind review, Carmel. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: CARMEL B | Mon 20th Jun 2022 | 2 years ago
It was twenty five years since our last visit but it was a pleasure to return and find that the standards of the hotel had not changed.The staff were friendly and helpful, the room was very clean although a little on the small side.Good choice in the dining room for breakfast and dinner.We enjoyed our stay.
Response
Thankyou for the Kind review, David. We are happy to hear you had a comfortable stay with us and happy you had enjoyed your breakfast and meals. We hope we can welcome you again. Kind regards, Joe
Reviewer: David B | Sat 18th Jun 2022 | 2 years ago
We thoroughly enjoyed our stay at The Saxonville. The staff are friendly and helpful, and the food is exceptional, with a different main course menu each evening and full waitress service,taken in a spacious, elegant dining room.The room and the bed was comfortable, with quality furnishings. A good point was the hairdryer placed near a chair and mirror, which is not the case in some hotels.There is just a short walk to the road overlooking the sea, and an easy downhill walk into the town centre.
Response
Thankyou for the Kind review, Catherine. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe
Reviewer: Catherine P | Sat 18th Jun 2022 | 2 years ago
Enhanced by lovely weather our visit to Whitby was made special by this gem of a hotel. Very comfortable, helpful and cheerful staff plus food to a very good standard with with an excellent daily choice. Out of five nights we ate three nights at the hotel. Whitby has some very good seafood but not a great variety.Hope to return one day.Martyn
Response
Thankyou for the Kind review, Martyn. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Martyn L | Sat 18th Jun 2022 | 2 years ago
Our fourth visit, as always an exceptionally enjoyable stay. The room, excellent; the staff, extremely pleasant and efficient. We will, no doubt, be returning.
Response
Thankyou for the Kind review, Brian. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe
Reviewer: Brian L | Wed 15th Jun 2022 | 2 years ago
Such a warm welcomeSpotlessly cleanAmazing breakfast lovely staffWould definitely come here again
Response
Thankyou for the Kind review, Elizabeth. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe
Reviewer: Elizabeth W | Mon 13th Jun 2022 | 2 years ago
Lovely hotel, staff friendly and helpful. Excellent breakfast.We upgraded our room for this visit but to be honest it wasn't worth it, as room was noisy due to being at the front of the hotel and lack of access to plug sockets for phone charging was ridiculous.Only one double socket in the whole room!We purchased a bottle of wine from the bar,for our room on one night, as everything was charged to room hadn't realised it was £25, ridiculous to charge a resident that amount, especially as last September it was only £18!! We will stay again but it will be a basic room and no wine from the bar!!
Response
Thankyou for your review and your kind words.I am sorry for the problem with your wine. Unfortunately the wrong amount was charged, it should been £18. I will ring you to provide a refund,Kind regards, Richard.
Reviewer: Carol H | Mon 13th Jun 2022 | 2 years ago
Had a great time,hotel very clean and tidy,staff very friendly,breakfast very good,sets you up for the day.evening meals very good too.rooms very well equipped and decor throughout is good.definitely be back
Response
Thankyou for the Kind review, Keith. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe
Reviewer: Keith G | Sun 12th Jun 2022 | 2 years ago
From entering the Hotel everything was great. The decor, the reception, the food. Our one and only concern was the small bedroom, but we now realise we could have booked a larger one. The staff were wonderful. Thank you for a nice break. We will be back.
Response
Thankyou for the Kind review, Max. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Max W | Fri 10th Jun 2022 | 2 years ago
We opted for a deluxe double, and enjoyed a large, well-appointed room with space to move. Comfortable bed, room and bathroom very clean throughout, and two nice armchairs, often lacking in other hotels. We chose to eat in the hotel each evening, and were impressed with the quality of the food. The menu was varied with an excellent range of choice for each course. It changed each day, with something for everybody. Very good value for money. The breakfasts were equally as good. The staff were exceptional, very well trained.Nothing too much trouble. If we had to find a negative, it was the lack of a view from our room, but the cliffs and cliff path were just a minute away for long walks along the beach.We would certainly recommend this hotel, and look to return ourselves. One of the best places we have stayed.
Response
Thankyou for the Kind review, David and Linda. We are happy to hear you had a comfortable stay with us and you enjoyed your breakfast and evening meals. We hope we can welcome you again. Kind regards, Joe.
Reviewer: David S | Fri 10th Jun 2022 | 2 years ago
LOVED THE PLACE,VERY CLEAN,STAFF WERE EXCELLANT,WOULD BOOK AGAIN.
Response
Thankyou for the Kind review, John. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: John R | Tue 7th Jun 2022 | 2 years ago
Clean fresh rooms, excellent meals and wonderful staff.
Response
Thankyou for the Kind review, Eric. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Eric T | Mon 6th Jun 2022 | 2 years ago
Thoroughly enjoyed our stay, home from home, perhaps could have had a little heat in the bedroom first thing as unfortunately the mornings were quite chilly.
Response
Thankyou for the Kind review, Neil. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Neil W | Mon 6th Jun 2022 | 2 years ago
Rooms well maintained and spotlessly clean.Having a shower was a struggle - no power or force in the stream of water. Could have a lovely deep bath tho.Ecxcellent and full range of food available for Breakfast .Very pleasant and professional staff.Available parking is an essential key feature.
Response
Thankyou for the Kind review, Nuala. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Nuala L | Mon 6th Jun 2022 | 2 years ago
We really enjoyed our stay. The breakfast was superb and one of the best we have ever had. Would highly recommend and definitely will be staying again. Thank you
Response
Thankyou for the Kind review, Michael. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Michael P | Mon 6th Jun 2022 | 2 years ago
We had a 3 night stay and as we entered the reception we were greeted by a lovely clean environment.The room was inviting and spacious. I asked for another quilt as the mattress was firm and wanted to use this under my sheetthis was no trouble for the team. We hadbreakfast and was treated to a freshly cooked full English and warm croissants. The staff were very attentive and polite.We has an evening meal the food wasexcellent and you also save money because you are a guest staying there there. In all we will be returning in the future and wish all the staff including Elliot who was the best barman all the best.
Response
Thankyou for the Kind review, Ellen. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast and meals with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Ellen P | Sun 5th Jun 2022 | 2 years ago
Great food, great staff we would recommend the Saxonville to anyone.
Response
Thankyou for the Kind review, Lilian. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Lilian M | Sat 4th Jun 2022 | 2 years ago
Loved this hotel. Every single member of staff was polite, happy and welcoming.Nothing was too much trouble for anyone.The hotel is lovely and clean and the bed really comfortable.Could not fault this hotel at all. Our break was relaxing and better than we imagined.Thank you very much to all the staff. Would definitely recommend and visit again
Response
Thankyou for the Kind review, Tracey. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Tracey H | Sat 4th Jun 2022 | 2 years ago
Westayed for two nights but wished it was for longer.The hotel was in a great location, quiet but close enough to the harbour. It was clean and the staff were wonderful. The breakfast has an extensive range. We had an evening meal which was excellent and good value for money. We will definitely stay there again.
Response
Thankyou for the Kind review, Michele. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast and meals. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Michele H | Thu 2nd Jun 2022 | 2 years ago
I had a comfortable single bed and my own bath. Breakfast was very good. My favorite part though was the staff; they were extremely kind and helpful. This hotel is an easy short walk to West Cliff rotary on the X4 bus, and to Whitby Beach.
Response
Thankyou for the Kind review, Patricia. We are happy to hear you had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Patricia W | Wed 1st Jun 2022 | 2 years ago
This is the second time we have stayed at the Saxonville and we love it. The rooms are clean and the bed is extremely comfortable. The breakfast is great and the staff can not do enough for you. We have come away feeling thoroughly spoilt. We’ll be back .
Response
Thankyou for the Kind review, Lotta. We are happy to welcome you back and hear you had a comfortable stay with us. We hope we can welcoming you again. Kind regards, Joe.
Reviewer: Lotta W | Mon 30th May 2022 | 2 years ago
Clean tidy well maintained, excellent friendly helpful staff, very good restaurant excellent menu changes each dayFood was really good. Parking may be a problem in high season
Response
Thankyou for the Kind review, Neville. We are happy to hear you had a comfortable stay with us. We hope we can welcoming you again. Kind regards, Joe.
Reviewer: Neville E | Thu 26th May 2022 | 2 years ago
Ideal location , clean, friendly staff, excellent breakfast & evening meal. Good car park also.
Response
Thankyou for the Kind review, Clive. We are happy to hear you had a comfortable stay with us. We hope we can welcoming you again. Kind regards, Joe.
Reviewer: Clive M | Thu 26th May 2022 | 2 years ago
A nice quiet hotel with exceptional food,staff and very comfortable rooms. The single room I was in was very roomy with everything you need, clean and well presented. I had a three course meal every night which was outstanding and plenty of choice on the menu. Only a little walk into Whitby along the sea front, all in all a very pleasant stay in a lovely hotel.
Response
Thankyou for the Kind review, Cobby. We are happy to hear you had a comfortable stay with us. We hope we can welcoming you again. Kind regards, Joe.
Reviewer: Cobby K | Tue 24th May 2022 | 2 years ago
We had such a lovely time at the hotel.The staff were brilliant and we were so glad that we stayed to have the evening meal - very nice - along with the breakfast the following morning.The hotel is not modern and has that older generation feel to it that probably attracts a less energetic clientele and therefore has a special niche in the market.For the value, the hotel was definitely worth every penny and we would definitely book again when planning to visit Whitby.
Response
Thankyou for the Kind review, Ian. We are happy to hear you had a comfortable stay with us and enjoyed your meals and breakfast with us. We hope we can welcoming you again. Kind regards, Joe.
Reviewer: Ian R | Mon 23rd May 2022 | 2 years ago
We had a very pleasant 3 nights stay at this hotel.From check in to check out the hotel staff were very friendly and accommodating.Breakfast was an absolute treat with a huge variety on offer every morning.The room was spacious, very clean and with a good firm mattress on the bed.The town was just a 10 minute walk along the scenic coastal path.Would definitely recommend this hotel.
Response
Thankyou for the Kind review, Alan. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast with us. We hope we can welcoming you again. Kind regards, Joe.
Reviewer: Alan M | Sun 22nd May 2022 | 2 years ago
The staff are all so friendly and helpful it was a joy and the attentive waitress service unbeatable!!Would definitely stay there again.
Response
Thankyou for the Kind review, Janie. We are happy to hear you had a comfortable stay with us. We hope we can welcoming you again. Kind regards, Joe.
Reviewer: Janie D | Sat 21st May 2022 | 2 years ago
Very welcoming, efficient check-in. Hotel has a warm friendly feel from the moment you step through the door and continues through the entire hotel. Beautiful tasteful decor throughout and attention to detail shows. Staff are all very friendly and helpful. Will certainly be returning.
Response
Many thanks for the kind review, Mr and Mrs Geoffrey. We are happy to hear you had a comfortable stay with us and enjoyed your stay. We hope we can welcome you again, Mr and Mrs Geoffrey. Kind regards, Joe.
Reviewer: Mr U | Fri 20th May 2022 | 2 years ago
One of the best hotels we have stayed in. Waitress service at breakfast was second to none, cleanliness of our room and the hotel, brilliant. The only down side was, no lift and we where on the top floor and had to carry heavy suitcases (I am 74).
Response
Thankyou for the review, Bez. We are happy to hear you had a comfortable stay with us and enjoyed your stay. We're sorry that we don't have a lift and we hope it didn't put you off your stay with us. We hope we can welcome you again and if you decide to return with us again, were more then happy to help you with your suitcase in future. Kind regards, Joe.
Reviewer: Bez C | Thu 19th May 2022 | 2 years ago
Food is excellent, and so is service in the restaurant. Breakfast is high quality. Dinner menu is too, and there's a wide choice. It's a touch out of the way in terms of the actual town, but I quite liked that, What is close is the beach, which is huge! The bed was extremely comfortable.
Response
Many thanks for the kind review, Anthony. We are happy to hear you had a comfortable stay with us and enjoyed your stay. We're happy you enjoyed your breakfast and meals with usWe hope we can welcome you again, Anthony. Kind regards, Joe.
Reviewer: Anthony C | Wed 18th May 2022 | 2 years ago
We had a lovely stay in the Saxonville Hotel.It is a clearly well cared for establishment, with staff who take pride in their work.Really enjoyed the silver service breakfast and the attention to detail.
Response
Many thanks for the kind review, Anita. We are happy to hear you had a comfortable stay with us and enjoyed your stay and happy to hear you enjoyed the service and breakfast. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Anita B | Wed 18th May 2022 | 2 years ago
Been using this hotel for a number of years through our walking or golfing weekends.All your needs catered for and above all clean.
Response
Many thanks for the kind review, Stephen. We are happy to hear you had a comfortable stay with us and enjoyed your stay. We hope we can welcome you again, Stephen. Kind regards, Joe.
Reviewer: STEPHEN J | Mon 16th May 2022 | 2 years ago
We spent 4 nights and would be happy to return. The staff were friendly and attentive and well-trained which is a rarity these days. For instance on our previous hotel stay the waitress invited me to taste red wine in the glass my white wine had been served in.My wife is coeliac and the dining room staff always made a point of coming to advise her on gluten free options available. The food was varied and always excellently cooked
Response
Many thanks for the review, Gordon. We are happy to hear you had a comfortable stay with us and enjoyed your meals with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Gordon W | Sun 15th May 2022 | 2 years ago
Lovely staff, nice place, very clean, a fe wins from the sea, about 19 mins walk to main drag.No complaints what so ever so ever 10/10
Response
Many thanks for the review, Leigh. We are happy to hear you had a comfortable stay with us. We hope we can welcoming you again. Kind regards, Joe.
Reviewer: Leigh M | Sun 15th May 2022 | 2 years ago
A very pleasant stay. Friendly and attentive staff at this traditional family hotel. Bedrooms and facilities very clean. Tea making facilities in bedroom. Excellent Yorkshire breakfast in large dining room with fresh white linen table cloths. I would stay again.
Response
Many thanks for the review, David. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast with us. We hope we can welcoming you again. Kind regards, Joe.
Reviewer: David D | Tue 10th May 2022 | 2 years ago
The hotel was very clean and had a relaxed atmosphere. All the staff were very attentive and so friendly. They enquired about out day and were always smiling. Alison was a whirlwind around the room and had a lovely disposition. The foodwas delicious and a varied menu offered every night which we heartily enjoyed.
Response
Many thanks for the kind review, Tony. We are happy to hear you had a comfortable stay with us and enjoyed your meals with us. We hope we can welcoming you again. Kind regards, Joe.
Reviewer: Tony L | Tue 10th May 2022 | 2 years ago
Lovely little hotel with friendly staff. My single room was cosy, not a brilliant view ( brick wall) and the window didn't open, but it was spotless and the bed was comfortable. Tea and coffee making facilities and toiletries.The breakfasts were excellent, served to your table with a good variety of choices.I couldn't fault this hotel, situated 25 mins walk from the station.
Response
Hi Cindy, thankyou for your kind review. thankyou for mention the widow we will pass it on to our maintenance, thankyou for letting us know.Were glad you had a comfortable stay and enjoyed your breakfast. We hope to welcome you again, Joe.
Reviewer: Cindy B | Mon 9th May 2022 | 2 years ago
Stayed for 4 days recently and our stay was as enjoyable as ever.We have stayed at this property several times and each time we have been impressed by the overall cleanliness of the hotel and professionalism of the staff who are always so helpful and friendly.The food is very good in the restaurant too. Also having their own car park is a plus as we don't have to worry about the car and parking charges etc when we stay!We really look forward to our next visit to Saxonville.
Response
Many thanks Nicola, We are happy to hear you had a comfortable stay with us and enjoyed your meals with us. We hope we can welcoming you again. Kind regards, Joe.
Reviewer: Nicola N | Mon 9th May 2022 | 2 years ago
On arrival was met by a friendly lady who was warm and welcoming. And first impressions I was amazed how clean and spotless the place was. The room was well presented and again very clean so decided to book a table for dinner. The staff were great and the food exceptional I can not fault the place and would not hesitate to recommend this to others. Thank you for a pleasant stay
Response
Many thanks for the kind review Suzy, We are happy to hear you had a comfortable stay with us and enjoyed your meals with us. We hope we can welcoming you again. Kind regards, Joe.
Reviewer: Suzy J | Wed 4th May 2022 | 2 years ago
Very cosy room, spotlessly clean, dinner was good and the breakfast was superb, dining room run very professionally with high standards,hotel in easy reach of the Town centre, thoroughly enjoyed our stay.
Response
Many thanks for your kind review Richard! We are happy to hear you enjoyed your breakfast with us. We hope to be able to welcome you again. Kind regards, Joe.
Reviewer: Richard T | Mon 2nd May 2022 | 2 years ago
Having stayed here several years ago we were very pleased to see the same high standards and reassuring quality. The bedroom was spacious, clean and very comfortable.The breakfast and evening meals were delicious and plentiful.Thankyou for a wonderful stay.
Response
Many thanks for your kind review Paul! We are happy to hear you had a comfortable stay with us. We are also happy to hear you enjoyed the breakfastand meals with us. We hope to be able to welcome you again. Kind regards, Joe.
Reviewer: Paul S | Mon 2nd May 2022 | 2 years ago
We found the hotel to be exceptional, the room was unbelievably clean and comfortable. The silver service breakfast was 1st class, the staff we're all friendly and professional. A lovely pleasant experience all round and would return to the hotel when next in Whitby
Response
Many thanks for the review, Shirley. Great to hear you had a comfortable stay with us. We are happy to hear you enjoyed our breakfast with us. We hope to welcome you again. Kind regards, Joe.
Reviewer: Shirley S | Sun 1st May 2022 | 2 years ago
Nice Hotel friendly staff and food. Comfortable room
Response
Many thanks for your kind review Robert! We hope to be able to welcome you again. Kind regards, Joe.
Reviewer: Robert I | Sat 30th Apr 2022 | 2 years ago
We stayed here as a couple during Easter weekend. We were greeted warmly at reception. The room was very cosy and everything we needed was there. Breakfast was amazing. The service impeccable. It was lovely to feel so special at breakfast time. The teapots etc were all great quality and nothing was too much trouble.Unfortunately, we had to cut our stay short due to a family emergency but we slide definitely recommend this hotel. Love the fact it wasn’t modern or corporate and you got excellent old fashioned service. That was lovely to experience.
Response
Thankyou for your kind review, Louise. We are happy to hear you found your stay comfortable and enjoyed your stay with us. Happy to hear you enjoyed your breakfast with us. We hope to welcome you again. Kind regards, Joe.
Reviewer: Louise S | Fri 29th Apr 2022 | 2 years ago
Our stay was part of a group booking and from the website, we were not sure what to expect. However, the hotel was well above our expectations. Every where was very clean and tidy, the bedroom was spacious and there were more than enough coat hangers in the wardrobe. The bathroom was a good size and had plenty of toiletries.As a path of 11, we ate in the hotel the first night. The food was very good and all came out at the same time, no one was left waiting. The staff were exceptional, very friendly and couldn’t do enough to help you.The only thing to let it down, was that the hotel could probably benefit frombeing refurbished as it all seemed a little dated. However, this is a minor point when everything else was so good.Thank you for a pleasant and enjoyable few days stay with you.
Response
Thankyou for your kind review, Janice. We are happy to hear you found your stay comfortable and enjoyed your stay with us. Happy to hear you enjoyed your Meals with us. We're sorry to hear you found the place a little dated with the deco, we hope it didn't put you off your stay, as we go for more traditional deco. We hope to welcome you again. Kind regards, Joe.
Reviewer: Janice S | Wed 27th Apr 2022 | 2 years ago
This was a great find. It was a lovely hotel with friendly, helpful staff and a warm welcome. The rooms were clean and tidy and the bathroom was clean too. The breakfast has a great selection and again the staff were friendly and attentive. A real bonus to have free parking too.
Response
Thank you very much for your kind words and review Jane! We are delighted that the efforts of our staff were appreciated, and that our rooms and cleanliness were to your liking. We hope to be able to welcome you again! Kind regards, Chris.
Reviewer: Jane F | Fri 22nd Apr 2022 | 2 years ago
Fantastic stay at the Saxonville,staff were amazing breakfast was top draw.
Response
Many thanks for your kind review Colin! Great to hear you had a fantastic stay, and enjoyed breakfast! We hope to be able to welcome you again. Kind regards, Chris.
Reviewer: Colin W | Wed 20th Apr 2022 | 2 years ago
A really warm welcome started our stay, the staff are just great, especially the two night porters who made our stay! Fabulous breakfast and although we didn’t eat in the evening the menu looked lovely but we had made plans. While it isn’t the most modern in style, it’s immaculate in every way and our bed was super comfy. The location is ideal. All in all a great stay and we would book again.
Response
Thank you very much for your kind words and review Leigh! We are delighted to hear you enjoyed your breakfasts and appreciated our location, and glad that our staff (especially our night porters!) helped to make you feel welcome. We hope to be able to welcome you again. Kind regards, Chris.
Reviewer: Leigh H | Tue 19th Apr 2022 | 2 years ago
We enjoyed our stay at the Saxonville hotel. It’s very clean and in a lovely quiet location but only a couple minutes walk to the west cliff. It’s very well decorated and looks newly refurbished to a high standard. Breakfast and evening meals are very good. Would definitely recommend
Response
Thankyou for your kind review, Lynda. We are happy to hear you found your stay comfortable with us and enjoyed your breakfast and meals. We hope to welcome you again.
Reviewer: Mrs P | Sun 17th Apr 2022 | 2 years ago
Extremely clean room.Lovely food with good choices on menuHelpful staff.Will definitely stay again.
Response
Thankyou for your kind review, Paul. We are happy to hear you found your stay comfortable stay with us. We hope to welcome you again.Kind regards, Joe.
Reviewer: Mr.| Sat 16th Apr 2022 | 2 years ago
This was our fourth stay at the Saxonville Hotel. Wouldn't dream of staying anywhere else when we visit Whitby. The rooms are comfortable, the food is very good, all the staff are friendly and helpful and the whole place is exceptionally clean.
Response
Thankyou for your kind review, Susan. We are happy to hear you found your stay comfortable stay with us and enjoyed your meals. We hope to welcome you again. Kind regards, Joe.
Reviewer: Susan W | Sat 16th Apr 2022 | 2 years ago
As per previous reviews, can't fault it in any way, lovely place to stay..
Response
Thankyou for your kind review, David. We are happy to hear you found your stay comfortable stay with us. Kind regards, Joe.
Reviewer: David M | Wed 13th Apr 2022 | 2 years ago
A quiet hotel.food very nice.all the staff were very friendly.just a bit to quiet for us.
Response
Thankyou for your kind review, Jacqueline. We are happy to hear you found your stay comfortable with us. We hope to welcome you again.Kind regards, Joe.
Reviewer: Jacqueline L | Tue 12th Apr 2022 | 2 years ago
Pleasantstay in comfortable surroundings.Meals were good quality breakfast and dinner.Staff were pleasant throughout.Comfortable and spacious room was very clean and tidy.Highly recommended
Response
Thankyou for your kind review, Dennis. We are happy to hear you found your stay comfortable with us and enjoyed your breakfast and meals. We hope to welcome you again.Kind regards, Joe.
Reviewer: Dennis S | Mon 11th Apr 2022 | 2 years ago
My husband and I loved our weekend away at the saxonville, lovely clean spacious room, breakfast was fantastic and the staff couldn’t do enough, good old fashioned service
Response
Thankyou for your kind review, Carol. We are happy to hear you found your stay comfortable with us and enjoyed your breakfast. We hope to welcome you again.Kind regards, Joe.
Reviewer: Carol G | Mon 11th Apr 2022 | 2 years ago
First rate in all aspects.....great breakfast
Response
Thankyou for your kind review, Annette. We are happy to hear you found your stay comfortable with us and enjoyed your breakfast. We hope to welcome you again.Kind regards, Joe.
Reviewer: Annette D | Fri 8th Apr 2022 | 2 years ago
Great hotel rooms are comfortable and clean staff are very friendly and helpful had are dinner there and the food was delicious complement to the chef added bonus they have their own car park will definitely be back again
Response
Thankyou for your kind review, Edward. We are happy to hear you found your stay comfortable stay with us and enjoyed your Meals. We pass the message onto our chefs with your Complement. We hope to welcome you again.Kind regards, Joe.
Reviewer: Edward C | Tue 5th Apr 2022 | 2 years ago
Hotel was great. Very comfortable and clean and great staff breakfast was lovely lots of choice and freshly cooked lovely coffee
Response
Thankyou for your kind review, Lisa. We are happy to hear you found your stay comfortable with us and enjoyed your breakfast. We hope to welcome you again. Kind regards, Joe.
Reviewer: Lisa A | Mon 4th Apr 2022 | 2 years ago
Very enjoyable stay, excellent food, comfortable room and friendly staff a definite 5/5. Will definitely be back.
Response
Thankyou for your kind review, John. We are happy to hear you found your stay comfortable and you enjoyed your as well enjoying your meals. We hope to welcome you again. Kind regards, Joe.
Reviewer: John K | Sat 2nd Apr 2022 | 2 years ago
Our first visit to the Saxonville and we were not disappointed. Excellent location. Attention to detail was first class. From our arrival and check-in, all staff were very friendly, pleasant and helpful. Room clean, comfortable and well equipped. Table service in restaurant with multiple choices for breakfast and dinner. All food was freshly made and delicious. Looking forward to our next visit.
Response
Thankyou for your kind review, Derek. We are happy to hear you found your stay comfortable and you enjoyed your meals. We hope to welcome you again. Kind regards, Joe.
Reviewer: Derek T | Fri 1st Apr 2022 | 2 years ago
Brilliant stay room was clean and a good size staff were fantastic nothing was a problem to themFood was a good price and good quality cannot think of any negatives would definitely stay there againAnd a great location
Response
Thankyou for your kind review, John. We are happy to hear you found your stay comfortable and enjoyed your stay with us. Happy to hear you enjoyed your dinner with us. We hope to welcome you again. Kind regards, Joe.
Reviewer: John K | Tue 29th Mar 2022 | 2 years ago
Lovely clean , friendly hotel.Definitely will go again. Amazing parking near sea front.Can't fault it.
Response
Thankyou for your kind review, Jonathan. We are happy to hear you found your stay comfortable and you enjoyed your stay. We hope to welcome you again. Kind regards, Joe.
Reviewer: Jonathan T | Tue 29th Mar 2022 | 2 years ago
Must be one of the first hotels I have stayed in that has been so clean, even the fins down the back of the radiators were clean. Windows were spotless but have to say decor is a little outdated. Breakfast started off ok loved the table settings but then went downhill! We ordered and waited and waited and waited, other people came and went and we still hadn't got our breakfast. Seems they had forgotten to put our order in, although wasn't admitted, just said that there were a lot of orders in but when looking round only 6 tables in use and most of them had got their hot food! So when we did get it the poached egg was like rubber, I did want to send it back but didn't want to wait again. On a positive note the breakfast was otherwise nice and hot.
Response
Thankyou for your review. I am sorry you seemed to have been forgotten at breakfast. I will certainly speak to the kitchen and the restaurant staff to try ensure this does not happen again.Best regards, Richard.
Reviewer: Carol H | Mon 28th Mar 2022 | 2 years ago
We would like to thank you for your care and attention during our two night stay. The accommodation, food and service were first rate, you show experience and attention to detail, and we would struggle to give any recommendation for improvement. Your staff present themselves well and are polite and efficient. Our compliments must go to your chef, kitchen staff and your housekeeping team. We feel fortunate to have "found" your hotel a few years ago and look forward to staying with you again in the future,Thanks, well doneRoger
Response
Thankyou for your kind review, Roger. We are happy to hear you had a comfortable stay with us and enjoyed your food. We're also happy to hear, you were happy with our team and happily pass the message on! We hope to welcome you again, Roger.Kind regards, Joe.
Reviewer: Roger C | Fri 25th Mar 2022 | 2 years ago
A lovely clean hotel in a great position, the staff are all so friendly and can’t do enough for you. I would definitely recommend this hotel.
Response
Thankyou for your kind review, Helen. We are happy to hear you enjoyed your stay. We hope to welcome you again.Kind regards, Joe.
Reviewer: Helen W | Fri 25th Mar 2022 | 2 years ago
Excellent hotel in a good location on West Cliff. Room was spacious and very clean. Breakfast was superb all served to you by lovely staff.
Response
Thankyou for your kind words, Kevin. We're happy you enjoyed your stay with us as well enjoying the breakfast. Pleased to hear the efforts of our staff were appreciated. We hope to welcome you again! Kind regards, Joe.
Reviewer: Kevin W | Mon 21st Mar 2022 | 2 years ago
Hi there iwould just like to say it was a pleasure to stay at this hotel can not fault this at all from myself and wife we would definitely come back and would definitely recommend your hotel to family and friends
Response
Thankyou for your kind words, Mark. Its great to hear you enjoyed your stay. We hope to welcome you again.Kind regards, Joe.
Reviewer: Mark C | Sun 20th Mar 2022 | 2 years ago
Lovely welcome, very comfortable bed in spacious room, excellent meals with great service. Will definitely return.
Response
Thankyou for your kind words, Ann. We're happy to hear that you had a lovely welcome and a comfortable stay.We hope we get to welcome you again.Kind regards, Joe.
Reviewer: Ann S | Sat 19th Mar 2022 | 2 years ago
Friendly family run hotel that takes you back in time. Room, bed, so comfy. Dinning silver service. Not in the centre but beach walk very close.
Response
Thankyou for your kind words, Susan. We are glad you found our beds comfy and enjoyed your stay with us.We hope to welcome you again.Kind regards, Joe.
Reviewer: Susan E | Sat 19th Mar 2022 | 2 years ago
First time at this hotel! "Very Impressed" for a three star hotel! Have stayed in four and five stars establishments and, have to say the Saxonville is on a par with them! Great stay, marvellous clean room, great staff and good food! Shame we couldn't have stayed longer! Recommended!!
Response
Thankyou for your kind words, Owen. We're very happy you were Impressed with our establishment and had a great stay with us. Happy to hear you thought our rooms were marvellous and enjoyed the food.We hope to welcome you again!Kind regards, Joe.
Reviewer: Owen B | Fri 18th Mar 2022 | 2 years ago
I had a very nice stay on a budget, the location is excellent, and the en-suite room had a bathtub which was brilliant. Definitely recommended overall!
Response
Thankyou for your kind words Sheemah. We're happy you liked the location and the en-suite. We hope we can welcome you again.Kind regards, Joe.
Reviewer: Sheemah K | Fri 18th Mar 2022 | 2 years ago
Everything about this charming hotel ticked all the positive boxes. All the staff were attentive,nothing was too much trouble. We recommend people to use this lovely hotel.
Response
Many thanks for your kind words! We're happy you had an excellent experience and ticked all your boxes. Delighted that nothing was too much trouble and the staff were attentive to your needs. We hope to welcome you again.Kinds regards, Joe.
Reviewer: Stephen B | Wed 16th Mar 2022 | 2 years ago
Very friendly welcome. Immaculately clean. We'll positioned with its own car park. Great breakfast. All the staff were fantastic. It's a 'thumbs up' from us.
Response
Thank you for your kind words, Andy. We're glad that the room was immaculate and are happy to hear you had a great breakfast! We hope we can welcome you again!Kind regards, Joe.
Reviewer: Andy F | Wed 16th Mar 2022 | 2 years ago
Had a lovely stayAll staff were extremely friendly, hotel and Rooms were clean and comfortable. We had a very good evening meal in the restaurant, and had breakfast also, the breakfast was very very good!Rooms were comfortable, our bed slightly stuff mattress but a very good nights sleep.Would use the hotel again if was staying in whitby.
Response
Thankyou for your kind words and the review Alexander. We are please to hear you had a comfortable stay, and that the efforts of our staff, levels of cleanliness, and the food served and was well appreciated. We hope to be able to welcome you again. Kind Regards, Joe.
Reviewer: Alexander W | Mon 14th Mar 2022 | 3 years ago
If you want a short break or a family holiday, you couldn’t wish for more . We stayed for two nights with bed & breakfast , and also booked one night for a three course meal. I would definitely recommend both , as the meals were to a very good standard . They have theirown hotel parking , and is only a short walk to beach. Staff were very helpful & friendly , and the hotel rooms was spotlessly clean.We wouldDefinitely recommend & would be back ourselves.
Response
Thank you very much for your kind words and review Lynn! Delighted to hear that you had an enjoyable two nights with us, and that the food we served and the efforts of our staff were well received. Thank you for the recommendation. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Lynn P | Mon 14th Mar 2022 | 3 years ago
Staying at Saxonville was a brilliant weekend away for our Anniversary. We will definitely be going back . The food and waiter service was outstanding and a credit to the hotel. The rooms were clean and presented well. Staff were only too pleased to help, especially Alison, thank you . Thank you for such a lovely time, especially as it was our first time and had come on recommendation from our neighbours. Thank you again .
Response
Thank you so much for your kind words and review Lorraine! We are so pleased that you enjoyed your anniversary break, and that we were able to play a small part in an enjoyable weekend. It's always great to read such positive comments regarding the things we value so highly, as it reassures us that the way we do things is appreciated. Congratulations, and we hope to be able to welcome you again! Kind regards, Chris.
Reviewer: Lorraine S | Mon 14th Mar 2022 | 3 years ago
Hotel very clean .Rooms good food good staff very friendly and helpfull .would go back again
Response
Thank you very much for your kind words and review Loraine! Delighted to hear our levels of cleanliness, the food served and the efforts of our staff were appreciated. Lovely to know that you would return - always the best endorsement! We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Loraine W | Mon 14th Mar 2022 | 3 years ago
From reception on arrival, to my room & dining room experience, it was quality all the way. The standards are of he type experienced in top hotels in the 1960's. Management & team are to be congratulated in running a top class establishment.
Response
Thankyou very much Kenneth for your kind words and review! We're glad you liked the quality, standards and the experience of the hotel and team. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Kenneth C | Mon 14th Mar 2022 | 3 years ago
From arrival to checking out, the Saxonville was excellent. The hotel and the rooms were so clean and had every facility we could want. The breakfast on both mornings was first class.What really made our stay so brilliant was the staff. All of them were so friendly, helpful and professional. An example of this was when we asked a female member of staff for recommendations for a place to dine. She went away and came back 10 minutes later with a list of places to eat with the phone numbers and post codes for each one.I would have no hesitation recommending the Saxonville and thank you for a brilliant stay.
Response
Thank you so much for your kind words and review Brian! What amazing comments to read. Delighted to hear the efforts of our staff were appreciated, we make a real effort to offer a friendly service so it's great to read about how the member of staff helped you out. Pleased also that you enjoyed your breakfasts and our levels of cleanliness throughout. Thank you for the recommendation. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: BRIAN B | Tue 8th Mar 2022 | 3 years ago
A very clean and spacious hotel. stayed in a twin room which had plenty of space. staff friendly and professional. very good breakfasts.
Response
Thank you very much for your kind review Colin! Pleased to hear you appreciated our facilities and the efforts of our staff, and enjoyed your breakfasts while here (the most important meal of the day needs to be a good one!) It was nice chatting to yourself and Robert. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Colin W | Mon 7th Mar 2022 | 3 years ago
Warm welcome, comfortable room.A bright and warm place to stay, all staff very attentive and offering service with a smile.We couldn't fault it.
Response
Many thanks for your kind review Clive! Delighted to hear you had a comfortable stay and received a warm welcome, and the efforts of our staff were appreciated. We hope to be able to welcome you again! Kind regards, Chris.
Reviewer: Clive D | Sun 6th Mar 2022 | 3 years ago
This is our third trip to Whitby and third stay at the Saxonville Hotel.The rooms are clean and very comfortable, the breakfast is excellent and the staff are delightful.The hotel is situated a short, pleasant walk from the town. I thoroughly recommend a stay at this hotel if you're lucky enough to be visiting Whitby.
Response
Thank you so much for your kind words and review Julia! Delighted to hear you enjoyed another stay with us, and that the standards you experienced previously were still being met - it's these kind of comments that let us know we are getting things right. Thank you for the recommendation. We hope to be able to welcome you for a fourth visit in the future! Kind regards, Chris.
Reviewer: Julia J | Sat 5th Mar 2022 | 3 years ago
This hotel is always spotless! The staff are first class!
Response
Thank you very much for your kind review Hayley! Delighted to hear you appreciated our levels of cleanliness, and the efforts of our staff. We hope to be able to welcome you again! Kind regards, Chris.
Reviewer: Hayley A | Fri 4th Mar 2022 | 3 years ago
We stayed at this small hotel with our adult daughter recently in early March. We booked 2 superior rooms and made our choice of hotel by looking at the reviews of hotels in Whitby. We were not disappointed. Our rooms were spacious, comfortable and very warm which was lovely in view of the cold weather. All areas of the hotel were very clean and well kept.The evening meal and breakfast in the restaurant were very good - hot and tasty. All staff we came into contact with were pleasant and friendly. Would definitely stay here again and would recommend this family run hotel.
Response
Thank you so much for your kind words and review Patricia! It's always so pleasing to read such positive comments about the things we make a real effort with, such as cleanliness, the food served in our restaurant, and the approach of our staff. We take it as a huge compliment that you chose to stay with us after reading reviews of different places. Thank you for the recommendation. We hope to be to able to welcome you and your daughter again in the future! Kind regards, Chris.
Reviewer: Patricia N | Thu 3rd Mar 2022 | 3 years ago
Well priced short break in a comfortable small hotel.
Response
Thank you very much for your kind review Jennifer! Delighted to hear you found us to be comfortable and well priced. We hope to be able to welcome you again! Kind regards, Chris.
Reviewer: Jennifer E | Tue 1st Mar 2022 | 3 years ago
Very friendly nothing to much trouble nice clean warm room nice little touches in your room t coffee hot chocolate biscuits even little sewing kit on side just incase would 100% recommend
Response
Many thanks for your kind words and review Stephen! So pleasing to read such positive comments, especially when they mention some of the finer details and things we value. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Stephen S | Mon 28th Feb 2022 | 3 years ago
Had a lovely stay, rooms are so clean,staff were great and very friendly.As for the breakfast10 out of 10, fantastic choice and lovely cooked breakfast. Would not hesitate to stay here again. 💕
Response
Many thanks for your kind words and review Karen! Pleased to hear you had a fantastic time, and that our cleanliness, staff, and breakfast contributed to this. We hope to be able to welcome you for another stay! Kind regards, Chris.
Reviewer: Karen P | Mon 28th Feb 2022 | 3 years ago
Top quality hotel recommended many times.Staff so helpful.Rooms spacious and clean.
Response
Many thanks for your kind words and review John! Delighted to hear you describe your stay as "perfect", and appreciated our levels of cleanliness and the efforts of our staff. We hope to be able to welcome you again! Kind regards, Chris.
Reviewer: John S | Mon 28th Feb 2022 | 3 years ago
Hotel spotlessstaff very helpful and friendlybreakfast 10/10
Response
Thank you very much for your kind review Stephen! Delighted to hear you appreciated our levels of cleanliness and the efforts of our staff, and gave breakfast such a high score! We hope to be able to welcome you again. Kind regards, Chris.
Reviewer: Stephen H | Mon 28th Feb 2022 | 3 years ago
The hotel was spot on, clean, warm and welcoming.Breakfast was second to none.All staff very friendly
Response
Thank you very much for your kind review! Delighted to hear you had a "fantastic stay" with us. We hope to be able to welcome you again! Kind regards, Chris.
Reviewer: Dunkley | Mon 28th Feb 2022 | 3 years ago
Staff were all friendly and our room was comfortable. The parts of the hotel we saw were spotlessly clean. Handy car park across the road, if a bit of a squeeze and a little muddy. Breakfast was superb - served by very pleasant waitresses.
Response
Thank you so much for your kind words and review Peter! Delighted to read such positive comments, especially those concerning our staff and the cleanliness of public areas. The car park can get a bit muddy when it rains unfortunately. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Peter E | Mon 28th Feb 2022 | 3 years ago
A lovely place to stay. Everything was spotlessly clean. Staff were very friendly and attentive. We had breakfast every morning which was all waiter service and delicious. We had a 3 course dinner on the last evening which was very nice. We will definitely stay here again.
Response
Thank you very much for your kind words and review Bill! So pleasing to hear you found us to be "a lovely place to stay". Glad that you enjoyed experience in our dining room, and appreciated the efforts of our staff. We look forward to being able to welcome you again! Kind regards, Chris.
Reviewer: Bill T | Sat 26th Feb 2022 | 3 years ago
Very cean and warm.It was a shame that when we asked for a second small packet of biscuits for the room (only one packet of biscuits provided) we were told 'no, you'll have to pay'.
Reviewer: John C | Sat 26th Feb 2022 | 3 years ago
Very comfortable accommodation and spotlessly clean throughout. The heating was on in all areas so on a cold day it was a pleasure to come back to. Waitress service at breakfast (we never had an evening dinner) which was of good quality. I would certainly return the hotel in the future.
Response
Many thanks for your kind words and review Michael! Very pleased that you were comfortable while here (we turned the heating up a bit during the bad weather!), and appreciated the service in our dining room. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Mr P | Wed 23rd Feb 2022 | 3 years ago
It's such a friendly place , staff are great , it's clean , nothing is too much trouble
Response
Thank you very much for your kind review Doreen! Delighted to hear you found our hotel to be "such a friendly place", and that you appreciated our levels of cleanliness. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Doreen K | Wed 23rd Feb 2022 | 3 years ago
Great, helpful staff. Immaculately clean, good room and really close to all the attractions. Definitely going back.
Response
Thank you for your kind words and review Joe! So pleased to hear you thought of us as a "wonderful hotel", and that our staff and levels of cleanliness were appreciated. We hope to be able to welcome you again! Kind regards, Chris.
Reviewer: Joe B | Mon 21st Feb 2022 | 3 years ago
This hotel is the epitomy of service, None of the staff could have more helpful. The room had recently been refurbished and was very clean and comfortable.
Response
Many thanks for your kind review Ronald! Delighted to hear how much the efforts of our staff were appreciated, and pleased you enjoyed the comfort of your room. We hope to be able to welcome you again! Kind regards, Chris.
Reviewer: Ronald A | Mon 21st Feb 2022 | 3 years ago
Just spent two nights at the Saxonville hotel, had a de luxe room that was very spacious, good size bathroom, everything was spotlessly clean , lovely dining room with very pleasant staff ,Hotel was immaculate throughout and would definitely recommend staying here. Plenty ofchoices for breakfast , what we had was very well cooked and enjoyable.
Response
Thank you very much for your kind words and review William! Lovely to read such positive comments about our facilities and the breakfasts served in our restaurant (definitely needed at the moment in order to battle some of the bad weather!) We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: William J | Sun 20th Feb 2022 | 3 years ago
An absolute pleasure to stay with you in such a great location. A lovely quiet comfortable warm room, nice friendly attentive staff, deliciousmeals, everywhere immaculately clean and all for a very reasonable price. Thank you, I hope to come back again soon..
Response
Thank you so much for your kind words and review David! Great to hear you enjoyed a "perfect stay" with us, and that the efforts of our staff, levels of cleanliness, and food served in our restaurant contributed to this. We hope to be able to welcome you for a return visit! Kind regards, Chris.
Reviewer: David M | Sat 19th Feb 2022 | 3 years ago
We had an amazing stay reliving our honeymoon to Whitby 40 years ago. We had a call a couple of days before to check what time we would like dinner on the first night. The hotel is fresh and clean, staff friendly and welcoming and the food amazing. Definately one to revisit.
Response
Thank you very much for your kind review Janet! Delighted to hear you had a "wonderful" stay with us, and that the efforts of our staff and the food we served were appreciated. We hope you enjoyed reliving your honeymoon! We hope to be able to welcome you again. Kind regards, Chris.
Reviewer: Janet S | Wed 16th Feb 2022 | 3 years ago
Everything you could need from a hotel. All amenities in bedroom. Friendly informative staff. Excellent breakfast with a beautiful laid table. Table service.
Response
Thank you very much for your kind words and review Lynne, delighted to hear you thought of us as "excellent"! Pleased that the setup in our dining room was well received, and the efforts of our staff were appreciated. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Lynne W | Tue 15th Feb 2022 | 3 years ago
I've stayed at Saxonville a number of times and I'm sure I will stay again. Such good service and tasty breakfasts. The room I stayed in had recently been refurbished making for an enjoyable and comfortable stay.
Response
Thank you so much for your kind review Susan! It was great to have you stay with us again. Delighted that you appreciated our service and enjoyed your breakfasts, and that the newly refurbished room was to your liking. We look forward to being able to welcome you for another visit! Kind regards, Chris.
Reviewer: SUSAN M | Mon 14th Feb 2022 | 3 years ago
Room nice and clean and well equipment. Radiator not very warm but our own fault we didn’t report it. Breakfast was excellent good quality food
Response
Many thanks for your kind review Janet! Great to hear you enjoyed your breakfast, and appreciated our levels of cleanliness. Sorry to hear about your heating issue, we don't typically keep the heating on overnight but blankets and heaters are available should guests need one. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Janet S | Mon 14th Feb 2022 | 3 years ago
1 night was not enoughMany thanks, excellent dining room staff
Response
Thank you very much for your kind review Andrew! Delighted to hear the efforts of our staff were appreciated. We hope to be able to welcome you again in the future (hopefully for more than one night!) Kind regards, Chris.
Reviewer: Andrew C | Sun 2nd Jan 2022 | 3 years ago
Very clean,nice rooms. breakfast was lovely and served by really nice staff. The cutlery in the dining room was really nice and made the experience of fine dining . I would recommend.
Response
Thank you very much for your kind review Gillian! Pleased to hear you enjoyed your experience in our dining room, and appreciated the efforts of our staff. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Gillian A | Sun 2nd Jan 2022 | 3 years ago
The hotel was exceptionally clean. Our room (2) was very spacious and comfortable. The bed was so comfortable with great quality linen, best nights sleep for a long time.Everyone was very friendly and the breakfast was very good.Highly recommended.
Response
Thank you so much for your kind review Elizabeth! Delighted to hear that you enjoyed your room, and that the efforts of our staff were appreciated. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Elizabeth G | Sun 2nd Jan 2022 | 3 years ago
Excellent experience at this hotel, spotlessly clean, good food, fantastic staff so pleasant and friendly. Would highly recommend. Hope to stay here again next August or September.
Response
Thank you very much for your kind words and review John! Delighted that you had an "excellent experience" staying with us, and appreciated our levels of cleanliness and the efforts of our staff. Thank you for the recommendation. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: John T | Thu 2nd Dec 2021 | 3 years ago
Spot on
Response
Thank you for your review Sean! Great to hear you thought of us as fantastic! We hope to be able to welcome you again. Kind regards, Chris.
Reviewer: Sean W | Tue 30th Nov 2021 | 3 years ago
Nothing was too much trouble. From arriving early, to be greeted with an accommodating smile and note of reassurance, through to departure.The food was excellent, room also, the housemaids were so polite and attentive.There was a wonderful lady who had lost her voice, yet nothing was too much trouble - special praise to her - my goodness she worked night & day.The team at Breakfast and Evening meal were a credit.Compliments also to the Chef - beautiful food.Huge thanks to the Team, and Jade (we hope we got her name right) who dared go where the Taxi’s dare not, during Storm Arwen - and offered to drop us into Whitby - and wouldn’t accept a penny. Thank You Jade (Hope that’s your name, sincere apologies if not)DEFINITELY returning - we loved it.THANK YOU - to you all.Derek & Sue Mitchell
Response
Thank you so much for your kind words and review Derek! It's always great reading such positive comments regarding things we value so highly such as cleanliness, the approach of our staff, and the food served in our restaurant. I will pass on your thanks to Alison (lady with no voice) and Kate (you were close!) who gave you a lift into town. We look forward to being able to welcome you again next year! Kind regards, Chris.
Reviewer: Derek M | Tue 30th Nov 2021 | 3 years ago
First time staying at The Saxonville but will definitely return. A group of 10 adults, The rooms were very comfortable and spotless with everything you could need . All staff were very friendly and nothing was too much trouble. Chris behind the bar gave excellent service a credit to his employers just what you want a nice friendly face. Breakfast was delicious with lots of choice.
Response
Thank you very much for your kind words and review Sue! Delighted that you all enjoyed your stay with us (despite the horrific weather!) and appreciated the efforts of our staff. It was great being able to serve and chat to you all over the two nights, hopefully there weren't too many sore heads on the Saturday/Sunday mornings (you guys didn't mess about with your drinks!) We hope to be able to welcome you all again! Kind regards, Chris.
Reviewer: Sue C | Mon 29th Nov 2021 | 3 years ago
Staff friendly and welcomingService excellentRoom was spotless warm and comfortableFoodPerfectOnly stopped 2 nightWill hopefully be returning next year
Response
Many thanks for your kind words and review Pamela, great to hear you thought of us as "excellent"! Pleased that the efforts of our staff were appreciated, and that you enjoyed the food served in our restaurant. We hope to be able to welcome you next year! Kind regards, Chris.
Reviewer: Pamela B | Mon 29th Nov 2021 | 3 years ago
Stayed for two nights to celebrate my birthday.Lovely hotel, extremely courteous staff,and comfy ground floor room. Breakfast was outstanding 👍. If we had stayed longer, no doubt would have had evening meals, but wanted to savour the local amazing Whitby scampi in the eateries around the town.Did note tho that the evening meal menu was very comprehensive.
Response
Thank you so much for your kind words and review John! Delighted to hear you enjoyed your breakfasts and appreciated the efforts of our staff. Hopefully we made a small contribution to an enjoyable birthday! We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: John S | Tue 23rd Nov 2021 | 3 years ago
Demonstrably a family-run hotel; very welcoming and personable.The staff are all friendly and helpful.We wouldn’t normally eat in the hotel, but we did on one night and it was really tasty food.
Response
Many thanks for your kind words and review Glynn! Great to read your comments about the things we value, such as personable approach from staff and the food served in our restaurant. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Glynn J | Mon 22nd Nov 2021 | 3 years ago
Very good hotel staff lovely very comfortable good location
Response
Thank you for your kind review Lesley! Great to hear you thought of us as a "nice hotel", and appreciated the efforts of our staff and location. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Lesley S | Mon 22nd Nov 2021 | 3 years ago
Saxonville Hotel is an excellent hotel which we would definitely recommend. It is spotlessly clean and comfortable and we were made to feel very welcome.The service and food were some of the best we have ever had in hotels both at home and abroad.
Response
Many thanks for your kind words and review Dennis! Delighted that you thought of us as an "excellent hotel" and would recommend us. Pleased to hear you appreciated our levels of cleanliness and the efforts of our staff, and enjoyed the food served in our restaurant. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Dennis J | Sun 21st Nov 2021 | 3 years ago
Very near sea front. Spacious, well-appointed and comfortable room. Lovely bar and lounge areas and dining room. Traditional but attractive decor. The staff were so pleasant - we shall return!
Response
Thank you very much for your kind review Lynn! Delighted to hear that you'll return! Glad that you found us to be friendly and the facilities comfortable, and appreciated the efforts of our staff. We look forward to welcoming you again! Kind regards, Chris.
Reviewer: Mrs F | Sat 20th Nov 2021 | 3 years ago
Three night stay to celebrate a birthday. Room was excellent, spotlessly clean and the tea/coffee tray was most welcome. Extra seating in the room too. Breakfast was plentiful and varied menu to suit everyone, plus silver service which is not seen today in many hotels. Very friendly staff and special thanks to Elliott for tending at table and Lee the night porter who was welcoming in the bar. Evening menu excellent and plenty of choice, food cooked to perfection all fresh vegetables. The Saxonville is our choice for any future visits.
Response
Thank you very much for your kind words and review Sandra, delighted to hear we are your choice for future visits! Great to read such positive comments regarding the breakfasts you were served, room facilities, and the silver service in our restaurant - we feel this compliments our more traditional approach to things which like you say is not seen in many hotels. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Sandra J | Fri 19th Nov 2021 | 3 years ago
Clean and warm and comfortable meals great service good would stay again
Response
Thank you very much for your kind review Jean! Delighted that you thought the meals we served were great and that the service in the restaurant was good, and that your room was clean, warm and comfortable - just what's needed as we enter winter months! We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Jean E | Tue 16th Nov 2021 | 3 years ago
We stayed here for one night ideal location as only ten minute walk down into whitby centre. They have their own car park. Room was nice and clean and toiletries, tea coffee etc provided. Choice of breakfast was good, we had the full cooked breakfast and tasted delicious. We would definitely stay again and will recommend to other people.
Response
Thank you so much for your kind words and review Michelle! Delighted to hear our levels of cleanliness and room facilities were to your liking, and that you enjoyed the food served in our restaurant. Thank you for the recommendation. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Michelle H | Mon 15th Nov 2021 | 3 years ago
All very good but one bed very hard. Quite a walk into town.
Response
Thank you for your review Roger! Delighted that you thought of us as "very good"! Sorry to hear one of your beds was hard, did you mention this to reception during your stay? We will always do our best to help guests with any issues while here should they be flagged up. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Roger S | Sun 14th Nov 2021 | 3 years ago
Hotel was clean, close to everything. Staff was friendly and attentive. Food was great. The bed, water pressure and wi-fi needs attention, wi-fi was iffy, shower was uh is it on, the bed hard.
Reviewer: Wayne B | Sat 13th Nov 2021 | 3 years ago
Great location very clean and very friendly and very helpful . Love the silver ware and breakfast . Would definitely go back again x
Response
Thank you very much for your kind words and review Heather! Great to hear you appreciated our location and the efforts of our staff. Lovely as well to read your comment regarding the silverware we use on our tables, we're glad the finer details like that are well received. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Heather S | Tue 9th Nov 2021 | 3 years ago
Great hotel with friendly staff.Great food would definitely recommend it.
Response
Thank you very much for your kind review Geoff, delighted to hear that you thought of us as a lovely hotel! Pleased that you enjoyed the food served in our restaurant, and appreciated the efforts of our staff. Thank you for the recommendation. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Geoff B | Mon 8th Nov 2021 | 3 years ago
Lovely hotel, friendly staff & brilliant food
Response
Many thanks for your kind review Nigel, pleased to hear you thought of us as "excellent"! Delighted that you appreciated the efforts of our staff, and enjoyed the food served in our restaurant. We hope to be able to welcome you again! Kind regards, Chris.
Reviewer: Nigel V | Sun 7th Nov 2021 | 3 years ago
Thoroughly enjoyed our stay at the Saxonville. Enjoyed hearty breakfast, evening meal, and relaxing bar. Staff were very friendly. Twin room was spacious and comfortable. Highly recommended.
Response
Thank you very much for the kind review Mark, we are delighted you enjoyed your stay and thought our staff were very friendly! We hope to be able to welcome you again! Kind regards, Chris.
Reviewer: Mark R | Sat 6th Nov 2021 | 3 years ago
FOOD EXCEPIONAL,STAFF VERY PLEASANT,VERY PLEASANT STAY,
Response
Thank you very much for your kind words and review Margaret! Delighted to hear you viewed us as "very good" and appreciated the efforts of our staff during your stay. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Margaret F | Thu 4th Nov 2021 | 3 years ago
Great stay friendly service and good food.A shame the egg was hard at the second breakfast otherwise I would have said the food was excellent
Response
Thank you for your review Jacqueline! Great to hear you thought of us as "lovely", and appreciated the service from our staff. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Jacqueline S | Wed 3rd Nov 2021 | 3 years ago
A family run hotel with very helpful and friendly staff. The room is a very nice size with plenty of storage including plenty of cupboard space which a lot of major chain hotels seem to be lacking these days. The breakfast is very nice and made up of nice locally sourced items. The hotel has off road parking which is ideal especially for Whitby Goth Weekend.
Response
Many thanks for your kind words and review Paul! Great to hear that you appreciated your room and facilities, and the efforts of our staff. Pleased also that you enjoyed your breakfasts while here, the most important meal of the day! We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Paul R | Tue 2nd Nov 2021 | 3 years ago
We visited whitby for a gig and had 1 night in the Saxonville. It was ideal location, warm welcome from friendly staff, comfortable and spacious rooms and a delicious breakfast included. Highly recommended.
Response
Thank you very much for your kind words and review Stephanie! Delighted to hear that you had a "perfect stay" here with us, and that the approach of our staff, facilities, and breakfast played a part in this. Hope you enjoyed the gig! We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Stephanie B | Sun 31st Oct 2021 | 3 years ago
We stayed for 1night in Whitby for my husbands birthday the room was lovely and clean with a comfortable bed .We were greeted at reception by a really nice lady with a big smile, at breakfast the next morning there was a lovely well mannered young man serving us breakfast. We were able to park our car just over the road in the hotel car park which was very good as we have been to Whitby many times and parking can be an issue.
Response
Thank you very much for your kind words and review Debbie, delighted to hear you had a "lovely overnight stay with us" for your husband's birthday! Glad that our staff helped to make you feel welcome, and that your room was to your liking. You're right about the parking situation, it's been incredibly busy this year which has caused numerous problems. We are fortunate to have the car park. We hope to be able to welcome you again! Kind regards, Chris.
Reviewer: Debbie C | Sat 30th Oct 2021 | 3 years ago
Very nice hotel. Single room was big enough with private bathroom.Very clean, light and well maintained throughout.Breakfast was good and filling and staff always friendly and polite.Evening meal was a a bit of a let down. Service was very good and it tasted fine, but the portions were very small for what cost £24. I left the table still feeling hungry and so only had the evening meal once.Would definitely stay again as bed and breakfast.
Response
Thank you for your review Kevin, pleased to hear you had a lovely stay with us! Glad that you enjoyed your breakfasts and appreciated your room and cleanliness. Sorry you felt your evening meal was a bit of a let down, portion sizes aren't normally flagged as an issue so we can only apologise if they weren't to your suiting. We generally feel that £24 for three courses plus tea/coffee after is competitively priced, however we recognise this is subjective. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Kevin S | Sat 30th Oct 2021 | 3 years ago
We were extremely pleased with the hotel, it was immaculately clean and everything we required was provided. The breakfasts weregood and the evening dinner beautifully cooked and well presented. Our bedroom was immaculately clean and provided everything we needed. I would definitely recommend this hotel which was conveniently situated.
Response
Many thanks for your kind words and review Vivien, delighted to read how pleased you were with our hotel! Glad that you enjoyed both your breakfasts and evening meals in our restaurant, and appreciated our levels of cleanliness throughout. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Vivien B | Sat 30th Oct 2021 | 3 years ago
Excellent
Response
Thank you very much for your kind review Karen! Delighted to hear you thought of us as excellent. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Karen Y | Fri 29th Oct 2021 | 3 years ago
the hotel was very clean the food was excellent , a lot of choice for breakfast, the staff were friendly, kind, polite and helpful. the room for a single room was spacious , plenty of room and had everything you would need for your stay
Response
Thank you very much for your kind words and review Dawn! Lovely to read such nice comments regarding the things you enjoyed such as the approach of our staff, the food served in our restaurant, and the size of your room. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Dawn W | Fri 29th Oct 2021 | 3 years ago
Clean comfortable room with all the amenities. Great service - everyone really friendly and helpful. We found the location ideal: quiet, near the sea but within comfortable walking distance of town. Had a lovely short break in Whitby, particularly enjoyed the Emma Stothard sculptures, as well as all the traditional sights. Can't fault the hotel at all, worth 6 stars but I can only award 5! Would definitely stay again if visiting Whitby.
Response
Thank you so much for your kind words and review Peter! Delighted to hear that you loved our hotel, and that the approach of our staff and location played a part in this. Glad that you enjoyed your time in Whitby, finding all of the Emma Stothard sculptures has proven to be quite popular! We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Peter B | Wed 27th Oct 2021 | 3 years ago
Staff very nice and helpful. Lovely hot water, lovely beds and bedding. Great breakfast. Quiet. Always stay here when in Whitby
Response
Thank you very much for your kind words and review Val, it was great to welcome you again! Delighted that you enjoyed your breakfasts, and appreciated our cleanliness levels and the efforts of our staff. We look forward to being able to welcome you for another visit! Kind regards, Chris.
Reviewer: Val J | Tue 26th Oct 2021 | 3 years ago
Comfortable, clean and warm on those wild October nights.
Response
Many thanks for your kind review Rodney! Delighted to hear you thought of us as perfect, and that you appreciated the environment we try to create. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Rodney C | Tue 26th Oct 2021 | 3 years ago
Room was quite large but very dark and bathroom shower pressure was disappointing but beds were very comfortable and cleanliness of room was satisfactory.Meals were very good with a wide selection every day.
Response
Many thanks for your review Dennis! Great to hear you enjoyed your meals and the choices on our menu. Unfortunately with rooms not able to have more windows the rooms can sometimes be on the darker side (especially on grey days like we've had recently!) but hopefully this didn't impact on your stay too much. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Dennis S | Tue 26th Oct 2021 | 3 years ago
Delighted to stay again at the Saxonville as it is such a welcoming hotel, clean, comfortable and great service.Lovely staff and thanks again for making our stay in beautiful Whitby so enjoyable.
Response
Thank you so much for your kind words and review Valerie, it was lovely to welcome you again! Delighted that the efforts of our staff were appreciated, and that you approved of our levels of cleanliness. We hope to be able to welcome you for another visit! Kind regards, Chris.
Reviewer: VALERIE N | Mon 25th Oct 2021 | 3 years ago
Our first, but certainly not our last, stay at Saxonville.Only stayed for one night but we were impressed by the friendlywelcoming staff and available facilities.Clean, tidy and well appointed room.Breakfast was superb, couldn't be faulted. The restaurant staff were welcoming and impressive by virtue of their efficiency and hilst being attentive were not not intrusive.My wife is both gluten and lactose intolerant and the young man who attended us was considerably more aware of the requirements than servers many years his senior.Impressive and thank you.A delight to have stayed here and looking forward to many return visits.Philip Burgin25th Oct 21
Response
Thank you so much for your kind words and review Philip! It's great to read such positive comments from new guests, it lets us know we are still doing things right. Delighted to hear that you appreciated our levels of cleanliness, and the efforts of our staff (in particular Elliott who served you - I will pass on your thanks to him). Glad we were able to cater for your wife's needs. We look forward to being able to welcome you again! Kind regards, Chris.
Reviewer: Philip B | Mon 25th Oct 2021 | 3 years ago
Cheerfullivelywaitress doing split shiftjobwithcharm.
Response
Thank you very much for your kind words Janet! Great to hear you thought breakfast was excellent. I will pass on your thanks to the waitress in question, she will be delighted. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Janet L | Sun 24th Oct 2021 | 3 years ago
The staff are welcoming and accommodating, so helpful. The room was beautifully clean. Bed linen was white and crisp. Towels provided. Makings for hot drinks. Amazing breakfast. The evening meal was really enjoyable. Thank you everyone!
Response
Thank you very much for your kind words and review Jane, delighted to hear you thought of us as a "fabulous place to stay"! Pleased that our staff made you feel so welcomed, and that your room was to your liking. Pleased also that you enjoyed your evening meal as well. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Jane W | Sat 23rd Oct 2021 | 3 years ago
The establishment was spotless, very smart, warm and comfortable.All staff were friendly and polite.We never expected the extensive menu (5 starters and sweets and 6 main courses) to be changed daily.The food was beautifully presented and perfectly cooked.We will be back, hopefully!
Response
Thank you so much for your kind words and review John, delighted to hear you enjoyed a "perfect stay"! Pleased that you appreciated the food choices on offer in our menu's, and you found our staff to be friendly and polite. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Mr S | Fri 22nd Oct 2021 | 3 years ago
Brilliant
Response
Thank you very much for your kind review Bryan! Delighted to hear that you appreciated the level of service from our staff. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: BRYAN B | Thu 21st Oct 2021 | 3 years ago
We were very pleased with the cleanliness and location of the hotel. Very comfortable stay. Dining staff were very professional and friendly.
Response
Thank you very much for your kind review Denise! Delighted to hear that you enjoyed a comfortable stay, and appreciated our levels of cleanliness and the efforts of our staff. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Denise H | Wed 20th Oct 2021 | 3 years ago
Excellent stay start to finish, staff lovely helpful peopleFood great choice , dinner was beautiful breakfast even betterHotel spotless in every way
Response
Thank you very much for your kind words and review Stephen! So pleased to hear that you had an excellent stay, and that the food we served and efforts of our staff were appreciated. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Stephen R | Mon 18th Oct 2021 | 3 years ago
We arrived at the hotel for a weekend stay very impressed from the moment we walked in the staff were excellent very attentive the hotel was immaculate the room had everything you needed the food especially the breakfast was excellent with waiter service a relaxing bar and very well situated a short walk to the centre of town and all the attractions of whitby couldn't be more happy with our stay should in our opinion be a 4 star hotel
Response
Thank you so much for your kind words and review Janet, very humbled that you think we should be a 4 star hotel! Delighted that you were made to feel welcome, and enjoyed the food served in our restaurant and service from our staff. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Janet S | Mon 18th Oct 2021 | 3 years ago
We had a lovely 3 night stay at the Saxonville.The room was comfortable and the breakfast was freshly cooked an served at our table.There is a free private car park opposite the hotel.Easy walkalong the prom into town.Would highly recommend.
Response
Thank you very much for your kind words and review Ken! Delighted to hear you think of us as a 'lovely hotel', and enjoyed the food served and service from our staff. Pleased also that our location was to your suiting. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Ken C | Sun 17th Oct 2021 | 3 years ago
Lovely single room with bath. Delicious food in restaurant and great servicing. Spent 7 nights, enjoyed!
Response
Thank you very much for your kind review Genadijs! Great to hear you enjoyed your 7 nights with us, and enjoyed eating in our restaurant. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: GENADIJS K | Sat 16th Oct 2021 | 3 years ago
We enjoyed our stay very much.Our room was good and we wouldreturn to that room.The food was delicious i wanted to tryeverything.All the staff were lovely and very friendly andhelpful.The hotel was very clean and comfortable,probablythe nicest all round hotel we have been to for a long time!.Thank you all very much.Kind regards to all.Best wishes for the future.Anthony and Elizabeth Roper.
Response
Thank you so much for your kind words and review Anthony, delighted to hear you and Elizabeth enjoyed your stay with us! It's always great to hear such positive feedback regarding things we value so highly, such as the food we serve and the approach of our staff. It will be great to be able to welcome you again for another stay! Kind regards, Chris.
Reviewer: Anthony R | Thu 14th Oct 2021 | 3 years ago
We stayed for 3 nights. Very friendly & welcoming hotel. All staff accommodating.Food really good, amazing kippers for breakfast! Rooms a little old fashioned but comfortable, hotel was situated conveniently for nice walks along the beach & into town. Overall we enjoyed our stay
Response
Many thanks for your kind words and review Stephen, delighted to hear you enjoyed your stay with us! Glad that you found our staff to be accommodating, and enjoyed the food served in our dining room (especially the kippers!) We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Stephen W | Mon 4th Oct 2021 | 3 years ago
Very good service, lovely welcome in reception although we had arrived early. Meals very good quality. All staff were very helpful and seemed happy at work. Thanks
Response
Thank you very much for your kind review Adrian! Great to hear you had an excellent stay, and appreciated the efforts of our staff and the food we served in our restaurant. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Adrian G | Mon 4th Oct 2021 | 3 years ago
Love this hotel - has always exceeded my expectations on every visit.Staff are friendly and helpfulExcellent service in the dining roomGood menu choice and delicious foodRoom spotlessly clean and comfortableExcellent location - a short walk to the sea front and cliffsWill certainly come again
Response
Thank you very much for your kind words and review Julia, delighted to hear you enjoyed another stay with us recently! We take it as a huge compliment when guests choose to return to us, and it\'s great to read such positive comments regarding things we value so highly such as the service from our staff, our levels of cleanliness and the food we serve. We look forward to being able to welcome you for another visit! Kind regards, Chris.
Reviewer: Julia W | Mon 4th Oct 2021 | 3 years ago
Enjoyable stay at this traditional style hotel, breakfasts and dinner we're all good with wide choice, food is not modern i.e. each day 3-4 choices meat /poultry and three veg,(with some sauces) fish, vegetarian, but generally good quality and well presented, and range of deserts, with different menu every day. I felt starters were less successful than other courses but we chose to eat at hotel 3 out of the 4 nights we stayed.Hotel has good position on side street in Westcliffe, but not with sea views. Attentive and welcoming staff. Our room was comfortable though not large, bathroom could do with some updating but everything worked, and everything very clean, fresh, and well coordinated throughout the hotel. One of the windows didn't quite close properly, we told hotel at end.The large dining room was beautifully presented, details such astable and dinnerware good quality appreciated. I am gluten free and the staff were very good at remembering this and helping me with selection of food, no problems with choice. This is a place that grew on me and would be happy to stay again. Have given 4 stars to reflect small details but overall would recommend hotel.
Response
Thank you very much for your kind words and review Elizabeth, delighted to hear that you had an enjoyable stay with us! Glad that you enjoyed your meals when you dined in our restaurant, and appreciated the options on our menu. Also great to hear that some of our finer details such as silver service were well received - we value the more traditional approach to things. It would be great to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Elizabeth A | Sat 2nd Oct 2021 | 3 years ago
Very pleasant stay could not fault the cleanliness of room the restaurant was exceptional really loved the silver service the staff worked tirelessly to make sure our stay was the best it could be and the foodwas excellent the lady on reception was very pleasant and loved her matching blouse and mask all in all if we return to Whitby it will be to the Saxonville hotel
Response
Thank you very much for your kind words and review Doug, delighted to hear you had a pleasant stay! Glad that you enjoyed the food served in our restaurant, and appreciated our attention to detail with our silver service. It will be great to be able to welcome you again for a return visit! Kind regards, Chris.
Reviewer: Doug G | Sat 2nd Oct 2021 | 3 years ago
We have had three lovely days at the Saxonville.The service and attention to detail throughout the hotel has been superb.The service in the restaurant has been first class and our bedroom was very comfortable.We will definitely return.
Response
Thank you so much for your kind words and review Alan! Delighted to hear you an excellent stay with us, and that our service and attention to detail was well received. We look forward to being able to welcome you again for another visit! Kind regards, Chris.
Reviewer: Alan O | Fri 1st Oct 2021 | 3 years ago
Excellent Hotel all round good value, good food and service, room and sevice clean and tidy.Looking forward to next stay.
Response
Thank you very much for your kind words and review Phillip! Delighted to hear you appreciated the food and service in our restaurant, along with our levels of cleanliness. We look forward to being able to welcome you again! Kind regards, Chris.
Reviewer: Phillip T | Thu 30th Sep 2021 | 3 years ago
It was a nice stay the only let down was the bar no glasses for the right drinks brandy glasses whiskey tumblers ,? Television could do with being a bit bigger ,staff wonderfull
Response
Thank you for your review Andrew! Glad you had a nice stay and thought of our staff as wonderful! We do have smaller brandy glasses in the bar, we do currently have a shortage of whiskey glasses which should be rectified soon. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Andrew P | Wed 29th Sep 2021 | 3 years ago
Nicely placed hotel close enough to centre. Bed massive with “marshmallow duvet “ . Breakfast and evening meal very good.
Response
Many thanks for your kind review Michael! Delighted that you recognised our more authentic approach to things, and enjoyed your breakfasts and evening meals while here. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Michael J | Wed 29th Sep 2021 | 3 years ago
Brilliant as usual always spotless Always friendly and very welcoming like home from home
Response
Thank you very much for your kind words Annette! It was great to be able to welcome you again. We look forward to being able to welcome you again in the future! Kind regards, Chris.
Reviewer: Annette B | Tue 28th Sep 2021 | 3 years ago
We booked a two night break as a last minute getaway, we had never been to Whitby before and when picking somewhere to stay chose The Saxonville from the pics.The hotel and staff are lovely.The room was large and airy, beds were comfortable.I did struggle a bit with the shower.It is an over the bath with glass shower screen, as I am 6ft plus I did end up soaking the floor but this is a minor point.The dining room was very pleasant, white tablecloths, teapots that did not dribble, terrific waitresses and waiter.The food was excellent, everything was served by the waitresses and served very quickly, no queuing to do your toast which my wife was thrilled with.Dinner had a varied menu so we were quite spoilt for choice.All in all a delightful find and we will most definitely be back.
Response
Thank you so much for your kind words and review Norman! Delighted to hear you enjoyed your visit to Whitby. Pleased that the efforts of our staff were appreciated, as well as some of the finer points of our operation such as full waitress service (definitely an advantage not having to queue for toast!) and tableware. We look forward to being able to welcome you for a return visit! Kind regards, Chris.
Reviewer: Norman H | Tue 28th Sep 2021 | 3 years ago
Ours was a very late booking which didn’t at all faze the team at Saxonville.Comfortable room (we could hear the sea with the window open) and comfy bed too in a quiet location so a good night’s sleep!Breakfast was fab (with plenty of GF options) and the service was top class.An excellent stay!
Response
Thank you for your kind review Wendy! Delighted to hear you enjoyed your stay with us, and that the efforts of our staff, food served in our restaurant and our location (we are very fortunate) played a part in this. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Wendy B | Tue 28th Sep 2021 | 3 years ago
More like 4plus rating very clean and welcoming spacious room good breakfast good locations would definitely stay again
Response
Thank you very much for your kind review Janice! Delighted to hear you rated us as a 4+! Glad you enjoyed your breakfast and our levels of cleanliness. It would be great to be able to welcome you again for another stay! Kind regards, Chris.
Reviewer: Janice D | Sun 26th Sep 2021 | 3 years ago
Super week’s holiday in a spotless, friendly hotel. The staff were attentive and helpful and the food excellent, varied and plentiful. I would recommend it to anyone.
Response
Thank you very much for your kind words and review Yvonne, delighted to hear you thought of us as excellent! Pleased you found our staff to be attentive and helpful, and enjoyed the food served in our restaurant. Thank you for the recommendation. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Yvonne O | Sun 26th Sep 2021 | 3 years ago
Excellent situation, easy walking distance of coast and town.Very comfortable, well equipped room.Very generous breakfast served by delightful staff who couldn’t do enough for their guests.Good communication prior to stay.Excellent service.We were delighted with our stay and would certainly return.Great value for money
Response
Many thanks for your kind words and review Julia, so pleased that you were delighted with your stay! Great to hear that you enjoyed your breakfast and the efforts of our staff, and found the communication for your booking to be good. It would be great to be able to welcome you for another visit! Kind regards, Chris.
Reviewer: Julia G | Thu 23rd Sep 2021 | 3 years ago
I booked this place for the weekend as a cancellation came up and i'm so glad that i did. Its a lovely welcoming place with great staff for breakfast,dining and at the front desk. My room was lovely and clean and has everything i needed,lovely comfy bed and a bonus of the choice of a shower and a bath. I had breakfast and dinner and both were great in a lovely dining room.It has now become my favourite place to stay in whitby, thank you.
Response
Thank you so much for your kind words and review Cheryl, so pleased you found us to be a great place to stay! Delighted to hear that you enjoyed the food served in our dining room, both breakfast and evening meals, and appreciated our cleanliness and the efforts of our staff. It\'s difficult to find a much better accolade than becoming a guests favourite place to stay - thank you! It would be great to be able to welcome you again! Kind regards, Chris.
Reviewer: Cheryl L | Thu 23rd Sep 2021 | 3 years ago
Lovely hotel, good food ( and veggie food)Staff really Lovely and helpful.Rooms and hotel clean.
Response
Thank you for your kind review Amanda! Delighted to hear you enjoyed the food served in our restaurant, and appreciated the efforts of our staff. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Amanda T | Wed 22nd Sep 2021 | 3 years ago
A little surprised by how good this hotel was. At first impressions I thought it was a bit old fashioned with older travellers, however the attention to detail far surpassed my previous hotel. Extras in the rooms, very clean, breakfast waitress service with a wonderful presentation. We wish we had stayed for dinner! The only thing missing would have been some local spirits in the bar. We would definitely come back!!
Response
Thank you so much for your kind words and review Pamela, delighted that you thought of us as \"fantastic\"! Great to hear that aspects of our operation such as attention to detail and presentation, and waitress service at breakfast were appreciated. It would be great to be able to welcome you for a return visit! Kind regards, Chris.
Reviewer: Pamela A | Tue 21st Sep 2021 | 3 years ago
The staff couldn't do enough to help us the food in the restaurant was first class recommend the hotel to everybody.
Response
Thank you very much for your kind words and review Gabriel! Delighted to hear you had a very good holiday, and hopefully your time staying with us contributed to that! Thank you for the recommendation. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Gabriel C | Tue 21st Sep 2021 | 3 years ago
Lovely traditional hotel, 5-10 minutes walk from whalebone. Staff are very friendly andrestaurant waitresses very efficient and attentive. Beautiful table linen and tableware, and breakfast was excellent.Single room was very comfortable and housekeeping kept it immaculate. Well done to all.
Response
Thank you so much for your kind words and review Ann! Delighted to hear you appreciated the efforts of our staff, especially the ladies in the dining room, and enjoyed some of our finer touches such as tableware. It would be great to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Ann M | Mon 20th Sep 2021 | 3 years ago
We could not have asked for anything better. Hotel, room, bar & restaurant were great. What makes it superb are the staff, they are just lovely & could not do enough for you. They made our week there brilliant. Our special thanks to the restaurant Ladies, who do an amazing job, Thank you
Response
Thank you very much for your kind words and review Geoff! Delighted to hear that you enjoyed our facilities, and appreciated the efforts of our staff - especially the ladies in the dining room. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Geoff T | Mon 20th Sep 2021 | 3 years ago
Very helpful and friendly staffExcellent menu choices for both Breakfast and Dinner - Restaurant staff very attentive which was much appreciatedRooms were clean and confortable and plenty of Lounge areasThe Night Porter is a very 'nice to have'
Response
Thank you so much for your kind words and review Alan, delighted that you thought of us as an excellent choice! Great to hear that you appreciated the efforts of our staff and the menu choices on offer. Pleased also that our levels of cleanliness were to your liking. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Alan A | Mon 20th Sep 2021 | 3 years ago
We booked this hotel as a last minute return trip from Scotland. The hotel and rooms were spotlessly clean and all the staff were helpful and friendly. The dinner room was a very high standard for our breakfast prior to our departure. Would highly recommend the Saxonville.
Response
Thank you so much for your kind words and review Steve! Delighted to hear you appreciated our levels of cleanliness and the efforts of our staff, and thought so highly of our dining room. Thank you for the recommendation. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Steve R | Thu 16th Sep 2021 | 3 years ago
My daughter and I spent four days with you and we had a very comfortable and enjoyable stay.All the staff were very friendly, helpful and attentive.Thank you
Response
Thank you vey much for your kind review Valerie! Delighted to hear you and your daughter had a comfortable and enjoyable stay. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Valerie L | Wed 15th Sep 2021 | 3 years ago
The hotel was spotless and in a quiet area on the westcliffe.i think it should be a 4 star not 3 star. The breakfast was amazing as was the staff.
Response
Thank you very much for your kind words and review Nina! Delighted to hear that you had an enjoyable stay, and that your breakfasts and the efforts of our staff played a part in this. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Nina B | Tue 14th Sep 2021 | 3 years ago
Again we had a lovely stay at The Saxonville. Great food and lovely staff, nothing too much trouble. The rooms are comfortable and the hotel is beautifully clean. The restaurant is an enjoyable experience with lovely crockery and tableware. We would certainly recommend and we hope to stay again soon.Thank you to all at The Saxonville for providing an excellent place to stay in Whitby.
Response
Thank you so much for your kind words and review John, delighted to hear you think of us as a great hotel! Lovely to read your comments regarding our cleanliness, and your experience in our dining room with our crockery and tableware - we make a real effort with some of the finer details of our operation. Thank you for the recommendation. It would be great to be able to welcome you again (soon!) Kind regards, Chris.
Reviewer: John S | Tue 14th Sep 2021 | 3 years ago
THe hotel is just around the corner from the sea front. Our room was great with lots of little extras like robes and slippers.Breakfast was amazing. The staff are all lovely and helpful.The only down point was our room was on the top floor and wouldnt be great for someone elderly or with mobility issues. Fantastic hotel and will definately stay again when visiting Whitby.
Response
Many thanks for your kind words and review Shirley! Delighted to hear you thought your breakfasts were amazing, and you found our staff to be lovely and helpful. We are certainly very lucky with our location and being so close to the sea front as you say. It would be great to be able to welcome you again the next time you visit Whitby! Kind regards, Chris.
Reviewer: Shirley M | Mon 13th Sep 2021 | 3 years ago
The staff were extremely friendly and helpful rooms and facilities for a good size possibly a little bit datedWe found it a good place to stay and location was very handy
Response
Thank you very much for your kind review Duncan! Glad to hear you found our staff to be extremely friendly and helpful, and appreciated our facilities. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Duncan M | Mon 13th Sep 2021 | 3 years ago
This is a very friendly family run hotel We had a lovely relaxing time and the food was great.
Response
Thank you very much for your kind words and review Peter, delighted that you had a wonderful stay with us! Great to hear you had a relaxing time and enjoyed the food we served, and found our staff to be friendly. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Peter W | Thu 9th Sep 2021 | 3 years ago
Excellent breakfast
Response
Many thanks for your kind review Marina! Delighted to hear you thought your breakfast was excellent - the most important meal of the day! We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Marina H | Tue 7th Sep 2021 | 3 years ago
We stayed at Saxonville Hotel recently and can't rate them highly enough. The staff, accommodation, facilities, food, everything was fantastic. Friendly and comfortable, a 5 minute walk from the seafront, we couldn't ask for more.
Response
Thank you very much for your kind words and review Naeema, delighted to hear thought of us as exceptional! Pleased that the efforts of our staff and facilities were appreciated, and that you enjoyed the food we served while you were here. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Naeema H | Tue 7th Sep 2021 | 3 years ago
We were made to feel welcome and valued. Room was spacious and clean. Evening meal was way better than we expected from a three star hotel. All staff were very professional and friendly. Location was far enough out of town to be quiet and peaceful but close enough to walk into, although it’s steep on the way back. Taxis were easy to come by and less than £6. Thoroughly enjoyed our stay.
Response
Many thanks for your kind words and review Janice, delighted to hear you thought of us as excellent! We take great pride in the food we serve and the level of service from our staff, so it\'s great to read how much you appreciated these. Glad that our location was to your suiting as well, we certainly are very lucky to be situated where we are. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Janice R | Mon 6th Sep 2021 | 3 years ago
Excellent hotel in Whitby clean and comfy with superb meals and an excellent level of service especially in the dining room. Free car park was also very welcome.I would definitely stay here again.
Response
Thank you so much for your kind words and review Roy! Delighted to hear you appreciated our levels of cleanliness and comfort, and the efforts of our staff. Pleased also that you thought the food we served in our restaurant to be superb. We hope to be able to welcome you for a return visit in the future! Kind regards, Chris.
Reviewer: Roy C | Mon 6th Sep 2021 | 3 years ago
We stayed at the Saxonville Hotel recently for 3 nights.I would recommend this Hotel to anybody.We thoroughly enjoyed our stay.The Room was really lovely. We had a De LuxeTwin and plenty of room.We had a Sofa , Coffee Table and 2 chairs as well as the usual furniture.The roomand bathroom,as was the whole of the Hotel, absolutely spotlessly clean.We ate in 2 of the 3 nights and the food was amazing and delicious.Compliments to the Chef and all the Kitchen staff.The menu was varied each evening,The breakfasts were cooked to perfection.A poached egg was as a poached egg should be.Not hard and solid but soft and slightly runny.Plenty of choice and plenty of food.Every member of staff from the minute we walked through the door, was helpful, polite, friendly and obviously enjoyed their jobs and working at the Saxonville.The Dining Room /staff were very helpful and couldn’t do enough for us, without being in our face al the time.They never stoped for one minute on the go ensuring all guest had all their requirements.The ladies who did our bedroom were obviously very proud of their work and the room was left in a beautiful condition each morning after they had been in to clean.Perhaps I shouldn’t rave so much because next time we want to go, we may have trouble getting in.The position of the Hotel is ideal, 2 minutes and you are on the upper West Cliff looking out to sea.The Car Park is a big plus obviously.I could go on and on but you will get fed up of my praisesThank you to ALL THE STAFF at the Saxonville for making our holiday so enjoyable.
Response
What an amazing review to read Mavis, thank you so much for your kind words and praise! Delighted to hear that you approved of your deluxe room and bathroom and the way it was serviced by our housekeeping team, and our general levels of cleanliness throughout the hotel. We take great pride in the food served in our restaurant and the approach of our staff, so it\'s great to know this was appreciated (pleased you were able to enjoy your poached eggs at breakfast!) We do our best to create a nice atmosphere for guests while they are here, and I think does pass on to us as staff as well - being able to get on with everyone and help each other definitely creates an enjoyable work environment. Glad you enjoyed your holiday to Whitby, and we hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Mavis B | Thu 2nd Sep 2021 | 3 years ago
Our third visit, lovely hotel, good food and friendly, efficient staff, what's not to like? We will be back.
Response
Thank you very much for your kind review Marian! Delighted to hear you enjoyed your third stay with us, it\'s a massive compliment when guests make return visits! Pleased that you enjoyed the food we served, and appreciated the efforts of our staff. We look forward to welcoming you for a fourth visit! Kind regards, Chris.
Reviewer: Marian L | Wed 1st Sep 2021 | 3 years ago
The room was clean and we had the tea and coffee making facilities which is good , although in every room there should be a iron and ironing board which should be standard in all hotels ( which we missed). The dining room was clean and the table was set out well, what spoilt the experience was your lighting ( too much!). You had every single light on both in the evening and the morning it was just too bright !Overhead lights , picture lights and wall lights all full on! In the evening especially you need a more relaxing subdued atmosphere, I would like to know why you feel the need to have every light light on at full brightness, there’s just no need for it and it doesn’t look professional in a dining room. Could I also suggest that you reduce the price of the guest rate for the evening meal offer of £24.00,either that or your standard of food served needs to be improved as what you offered just didn’t reflect your charge of £24.00.
Response
Thank you for your review and feedback Jenny. We have irons and ironing boards available for use should guests require them which we find is a more practical approach, as storing them in rooms and having enough spares in case of breakages etc is an issue. Over the last 18 months however we have also had to reduce as many areas of contact as possible throughout the hotel as part of our Covid safety measures, which would have likely meant the removal of these items were they to normally be in every room. Glad to hear you approved of the table setup and cleanliness in our dining room. Lighting in there is difficult to balance as there is virtually no natural light, but we very rarely receive any negative feedback concerning how we light it so we assume it works well for the majority of guests. On occasions when we have experimented with reduced lighting guests have reported that they feel it becomes a little too dim. We appreciate it is a subjective matter though. Regarding the price of evening meals we feel we are more than competitive based on prices in the majority of eateries and restaurants in Whitby. For £24pp guests receive a full 3 course meal consisting of starter, main course and desert, followed by tea/coffee afterwards. Guests taking up the option of booking at Dinner, Bed and Breakfast (DBB) rate receive the 3 courses and tea/coffee for £18pp. Again whilst we appreciate the views on cost and quality of services on offer is always subjective and can differ from person to person, the vast majority of feedback we receive praises the standard of our food. If you have any more feedback please do contact us via email, all comments are taken on board to help us to continue to deliver as good a service as possible. Kind regards, Chris.
Reviewer: Jenny R | Tue 31st Aug 2021 | 3 years ago
Really enjoyed our stay.Very clean,large comfortable bed, attention to details, friendly staff.The breakfast was delicious with good choice served high level with that nicetableware.Every night after long busy day we had our "night cuppa" at the bar and guy there was very friendly and chatty.Would definitely recommend
Response
Thank you so much for your kind words and review Maryna! Lovely to read such positive comments, especially those regarding our level of service and tableware. Glad that you found your bed to be so comfortable after your days out and evening drink! We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Maryna R | Tue 31st Aug 2021 | 3 years ago
Brilliant weekend in Whitby, stayed at Saxonville Hotel which had parking, we had our meals in the dining room, good choice of food, well prepared and presented, tasted great, drinks in the bar before going to bed, slept well in a cosy bed, 5 star service from professional friendly staff. I would definitely recommend a stay here.
Response
Many thanks for your kind words and review Carol! Delighted to hear you enjoyed the food served in our restaurant and drinks in the bar afterwards, and that your cosy bed rounded the day/night off! Glad also that you appreciated the efforts of our staff and their professionalism. Thank you for the recommendation. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Carol H | Tue 31st Aug 2021 | 3 years ago
Very clean hotel, friendly staff, convenient for beach, town etc, fabulous breakfast, parking, comfortable rooms
Response
Thank you very much for your kind review Suzanne! Delighted that you had a relaxing and enjoyable stay with us! Pleased to hear that you found our hotel to so clean and appreciated the efforts of our staff, and thought your breakfasts to be fabulous. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Suzanne H | Mon 30th Aug 2021 | 3 years ago
Many thanks for your amazing hospitality. We loved our stay very much. The quality of the service was excellent approaching outstanding. The food was particularly good and the room was very clean and comfortable. For a 3 star hotel, we received a 4,if not a 5 star service. We hope that we will get the opportunity to stay with you in the future.
Response
Thank you so much for your kind words and review Simon! Lovely to read such positive comments and feedback. We\'re delighted to hear that you enjoyed the food we served, and appreciated the service in our restaurant - we feel that good service helps to create a relaxed dining experience, so it\'s great knowing this was well received. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Simon P | Sun 29th Aug 2021 | 3 years ago
I honestly couldnt fault this hotel and will stay here again if we go to Whitby again.Room and hotel was spotless, our room was nice and big also. The staff were all really pleasant and helpful & the car park is close to the hotel, location wise 5 minute walk into the town centre. When we stay aware we spend all we look for is nice staff and clean rooms and hotel and this was exactly that.
Response
Thank you very much for your kind review Amelia! Delighted to hear we were the perfect place for what you needed. Glad that you appreciated our levels of cleanliness and the efforts of our staff, we value both very highly so it\'s great knowing this was well received. We certainly are very fortunate to be located where we are! We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Amelia V | Sun 29th Aug 2021 | 3 years ago
The hotel was spotless.
Response
Thank you for your kind review Katie! Delighted to hear appreciated the cleanliness of our hotel. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Katie H | Sun 29th Aug 2021 | 3 years ago
The delicious food ( especially breakfast! ), sparkling cleanliness and lovely, friendly staff more than compensated for the somewhat tired an dated decor.We enjoyed a comfortable stay - thank you.
Response
Many thanks for the review David! Great to hear that you had an enjoyable time here, and that the approach of our staff, our levels of cleanliness and the breakfasts served contributed to this. We are in the process of decorating rooms and bathrooms which naturally takes time, but our style is that of a more \'traditional\' hotel, which may come across as being a bit dated. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: David C | Sat 28th Aug 2021 | 3 years ago
This is a stones throw from whitby beach.The Town centre however is a good 12-15 mins walk, not bad when weather good but we had lots of rain.Staff lovely, breakfast room spacious and all table service.We had a large room but it was tired and could do with a revamp.Seagulls were a pain the mornings.Carpark is just across the road and we nabbed the last available space.
Response
Thank you for your review Sheri!Great to hear you appreciated the efforts of our staff and the table service we operate at breakfast. We are in the process of re-vamping rooms and bathrooms, but as I\'m sure you can appreciate this takes time. The seagulls unfortunately can be rather noisy, and are a problem across town particularly at this time of year. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Sheri A | Tue 24th Aug 2021 | 3 years ago
Would recommend and stay again
Response
Thank you very much for your kind review Norma! Delighted to hear you appreciated the efforts of our staff and the choice of food on offer. Thank you for your recommendation. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Norma L | Tue 24th Aug 2021 | 3 years ago
Booked in for one night as attending an event in Whitby. The hotel staff were extremely professional and friendly and nothing seemed too much trouble. The room was spacious and spotlessly clean. Breakfast was delicious. I would have no hesitation in recommending this hotel.
Response
Thank you very much for your kind words and review Carol! Delighted to hear that you had an excellent stay with us. Pleased that you found our staff to be professional and friendly, and enjoyed your breakfast - the most important meal of the day! Thank you for the recommendation. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Carol S | Tue 24th Aug 2021 | 3 years ago
The staff were all very good and looked after us with real care. The hotel is very clean throughout, seaside old fashioned, but done with charm.Room was small but adequate. A fan was provided but the duvet could have been lighter.We had to book a time for breakfast unfortunately only a early slot was available which meant getting up earlier than we wanted. Breakfast was good and the table was set out with care.I would happily book again.
Response
Thank you so much for your kind words and review Emma! Lovely to read such positive comments. Delighted to hear that you appreciated our cleanliness and the efforts of our staff, and enjoyed your breakfast and the table layouts in the dining room. We are still having to use booking times for breakfast as part of our reduced Covid measures, sorry that you had to book in a bit earlier than you\'d have liked. It would be great to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Emma R | Sun 22nd Aug 2021 | 3 years ago
The location for this hotel was perfect. The hotel its self was very clean, and the staff were really lovely. Very polite and couldn't do enough for you. Would definitely recommend.
Response
Many thanks for your kind words and review Sandra! Delighted to hear you enjoyed your little get away, and pleased that we were able to play a part in this - it\'s always great to read such positive comments regarding the efforts of our staff and our levels of cleanliness. Thank you for the recommendation. It would be great to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Sandra S | Sun 22nd Aug 2021 | 3 years ago
We loved it, definitely book again without hesitation. Every member of staff from reception to breakfast staff where warm, inviting and friendly . The room was spacious and bright. The bathroom facilities where great. No noise from the road or other guests. Wish we could of stayed longer.
Response
Thank you so much for your kind review Kelly, delighted to hear you thought of us as wonderful! Glad you approved of your room and bathroom facilities, and appreciated the efforts of our staff while you were with us. It would be great to be able to welcome you again in the future (hopefully for a longer stay!) Kind regards, Chris.
Reviewer: Kelly T | Sun 22nd Aug 2021 | 3 years ago
We had a lovely four night stay at Saxonville,lovely traditional comfortable hotel.It was spotlessly clean,excellent all round service,staff are very friendly and just a short walk into the town,I would highly recommend this hotel.
Response
Many thanks for your kind words and review Graham, delighted to hear you thought of us as brilliant! Glad that you found our staff to be friendly and appreciated the service provided, and that our levels of cleanliness were up to scratch. Thank you for the recommendation. It would be great to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Graham G | Sun 22nd Aug 2021 | 3 years ago
A quality Hotel, With with service that matches. I would thoroughly recommend staying here.
Response
Many thanks for your kind review Stephen! Delighted to hear you thought of us as brilliant, and enjoyed the service we provided while you were here. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Stephen R | Sun 22nd Aug 2021 | 3 years ago
Had a lovely weekend stay, the hotel was very clean and the staff were very friendly. The room was very clean and comfortable. The breakfast was very nice. Ideal location just a 10 minute walk to the centre.
Response
Thank you very much for your kind words and review Alan, delighted to hear you had a lovely weekend stay with us! Glad you found our staff to be friendly and your room to be clean and comfortable. Pleased you enjoyed your breakfast also - the most important meal of the day! We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Alan J | Sat 21st Aug 2021 | 3 years ago
My mother and I found the hotel to be spotless, the food was lovely and the staff friendly and attentive.The location is ideally situated in close proximity to the sea front and the centre and there is a stop for the tour bus close by.We would highly recommend this hotel.
Response
Thank you very much for your kind words and review Karen, delighted to hear you thought of us as excellent! Glad you enjoyed the food we served and appreciated the efforts of our staff and location - we certainly are very fortunate to be situated where we are. Thank you for the recommendation. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Karen C | Sat 21st Aug 2021 | 3 years ago
2nd time at this hotel this time in a deluxe room which was very spacious. Rooms are cleaned to a high standard. Breakfast and evening meal also to a high standard. A big thank you goes to the staff who are all lovely and a credit to the hotel. Thanks Saxonville for a lovely stay. Absolutely we will be back
Response
Thank you so much for your kind words and review Alison! Delighted to hear that you enjoyed your second stay with us. Pleased that the efforts of our staff were appreciated, and that you found the food we served in our restaurant to be of a high standard. We look forward to being able to welcome you when you next visit! Kind regards, Chris.
Reviewer: Alison C | Sat 21st Aug 2021 | 3 years ago
Never fails to provide a welcoming wonderful hospitality
Response
Thank you very much for your kind review Neil! Delighted to read you enjoyed another stay with us, and thought of us as fantastic! We hope to be able to welcome you for another visit in the future! Kind regards, Chris.
Reviewer: Neil W | Tue 17th Aug 2021 | 3 years ago
5 star. food people service cleanliness all excellentThank you for a wonderful stay I would definitely recommend this hotel
Response
Thank you very much for your kind review Linda! Delighted that you thought of us as wonderful. Great to hear that you appreciated the efforts of our staff and our levels of cleanliness, and enjoyed the food you were served while here. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Linda W | Mon 16th Aug 2021 | 3 years ago
Myself and my dad stayed at this hotel for two nights and I have to say it is the best hotel I have stayed in for a good while.The single room was spotlessly clean, plenty of space and the mattress and pillows were perfect.The staff were very friendly and nothing was too much trouble.We had breakfast and an evening meal and both were of a very good standard.We will definitely stay here again and we are already thinking of booking for next year.
Response
Thank you so much for your kind words and review Ruth! Delighted to hear that both you and your dad had an amazing stay with us. It\'s great to read such positive comments regarding the things we value and make a real effort with, such as our levels of cleanliness, staff approach, and the food served in our restaurant. We look forward to hopefully being able to welcome you both again next year! Kind regards, Chris.
Reviewer: Ruth A | Mon 16th Aug 2021 | 3 years ago
Our stay at Saxonville Hotel was very nice, especially the breakfast.It was fabulous with lots of choice and great service.
Response
Many thanks for your kind review Niel! Delighted to hear that you had a nice stay with us, and enjoyed your breakfast and the choice on offer. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Niel N | Mon 16th Aug 2021 | 3 years ago
We really enjoyed our week here. The location was very handy for walking into Whitby town and parking was in the hotel car park or on the road with a disc.Our room was very comfortable with everything we needed. It was also spotlessly clean and from a Covid point of view it felt very safe.Breakfast was served to our table, well cooked and chosen from a fantastic menu of choices.
Response
Thank you so much for your kind words and review Sue! Delighted to hear you enjoyed your week with us. Glad you found your room to be comfortable, and that you felt safe throughout our hotel with regards to Covid etc. Pleased also that you enjoyed your breakfasts and the choice on offer - we feel it\'s important to have a good offering ahead of days out exploring Whitby and the surrounding areas! We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Sue M | Sun 15th Aug 2021 | 3 years ago
Just returned from a lovely few nights stay at The Saxonville in Whitby. Hotel is spotlessly clean, staff are very polite and helpful, food excellent, all round lovely break and will definitely recommend the hotel to friends and family.
Response
Thank you very much for your kind words and review Joanne! Delighted to hear you had a lovely stay in Whitby. Pleased that you enjoyed the food we served, and that you appreciated our levels of cleanliness and the efforts of our staff while you were here. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Joanne B | Sun 15th Aug 2021 | 3 years ago
On arrival we found the staff very welcoming. Our room was very spacious and immaculately clean.Bath robes and slippers were supplied in the room along with tea & coffee making facilities. The bathroom was sparkling clean. Breakfast was more than adequate. Cereals, fruit, fruit juices and of course the full English made with quality product’s.The dinning room is light &spacious with a good choice of meals. A good stocked bar and relaxing area awaits after a day exploring Whitby.
Response
Thank you so much for your kind words and review Steven! It\'s always great to read such positive feedback. Delighted to hear you enjoyed your room and the facilities, and our levels of cleanliness. Pleased also that you appreciated the options for breakfast - we feel it\'s important to have a good offering ahead of a day out exploring Whitby and the surrounding area! We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Steven W | Fri 13th Aug 2021 | 3 years ago
Excellent stay at this lovely hotel that I have visited regularly over the years.
Response
Thank you very much for your kind review Derreck! It was lovely to be able to welcome you for another visit, we hope you enjoyed your week. We look forward to being able to welcome you again! Kind regards, Chris.
Reviewer: Derreck S | Fri 13th Aug 2021 | 3 years ago
Lovely clean hotel with very friendly staff who are always happy to help. Really nice cooked breakfast in the morning to set you up for the day with a wide range of choices (e.g. fruits/pastries/cooked breakfast/lighter breakfasts/speciality breakfasts). Not too long of a walk into the centre (around 5 mins) which means it is nice and quiet at night as there are not many people walking around. Clean and comfortable rooms with full en suite, comfy bed, and tea and coffee facilities regularly restocked. Would stay again in future, thankyou.
Response
Thank you so much for your kind words and review Kate! Delighted to hear you enjoyed the breakfast options while you were here - we endorse breakfast being the most important meal of the day when out and about exploring! Pleased you appreciated your room and facilities, and appreciated our location - we certainly are very fortunate. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Kate D | Thu 12th Aug 2021 | 3 years ago
Stayed at this hotel for a business weekend and it is just a short work from the coastline and ideally situated to be close enough to the centre but far enough away if you prefer it a little quieter. Staff were excellent and could not fault them for helpfulness. Only had breakfast at the hotel but was fine and staff accommodated off menu requirements no issue.
Response
Many thanks for your kind words and review Carole! Delighted to hear you enjoyed your breakfast while here, and that we were able to accommodate your menu requirements. Glad also that you appreciated the efforts of our staff, it\'s always great to receive such nice feedback. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Carole G | Tue 10th Aug 2021 | 3 years ago
We had a very pleasant stay with everything we needed.The hotel is clean, comfortable and relaxing. Staff were attentive and nothing was too much trouble.The breakfast menu was varied and service and food excellent. We didn’t have to wait and neither did we feel rushed. We stayed for evening meal which was delicious with three courses reasonably priced.Highly recommended.
Response
Thank you very much for your kind words and review Christine! Delighted to hear that our cleanliness and relaxing nature, the efforts of our staff, and the food served in our restaurant all contributed towards a pleasant stay. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Christine H | Mon 9th Aug 2021 | 3 years ago
We had a lovely two night stay. The hotel is in a lovely position on West Cliff with easy access to all the facilities in Whitby. The highlights of the hotel for us were the friendly and efficient staff, the standard or cleanliness was outstanding and the food was delicious. We were too busy enjoying our first visit to Whitby to have an adventure evening meal but the menu looked mouth watering. The breakfast was very good and the staff were very attentive. The use of the car park was a real bonus and once we arrived at the hotel we had no reason to move the car as we were able to walk everywhere. The only thing that we would change to have made this stay perfect would be the bed, it was incredibly hard which made it difficult to sleep comfortably. It certainly didn’t put us off staying and we are looking forward to returning soon.
Response
Thank you so much for your kind words and review Dawn! It\'s always great to read such positive feedback regarding things we value so highly, such as the food we serve, the efforts of our staff, and our levels of cleanliness. We are very fortunate to be located where we are, close enough to all the things town and the beach has to offer, but away from the hustle and bustle. Sorry you found your bed to be hard, we do try and do all we can to accommodate guests and so would have sought a different mattress that may have been more to your suiting. We look forward to being able to welcome you again in the future! Kind regards, Chris.
Reviewer: Dawn C | Sun 8th Aug 2021 | 3 years ago
Hotel was very clean, well located with private car parking and a quiet location. Staff were very professional and personable. Room was comfortable with two solid comfortable beds. Breakfasts were outstanding. Better than many five star hotels I have stayed at. Silver service to the morning table by excellent staff. A huge choice of quality ingredients. Thank you.
Response
Thank you very much for your kind words and review David! Delighted to hear you enjoyed an excellent 2 night stay with us, and that the efforts of our staff, your room and our car park contributed to this. Glad also that you enjoyed your breakfasts while here - the most important meal of the day ahead of a day experiencing Whitby and the surrounding area! We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: David S | Sun 8th Aug 2021 | 3 years ago
Really enjoyed our two night stay, good location, room was nice and clean and the food was very good but mostly the staff in the restaurant were excellent.
Response
Thank you very much for your kind words and review Kevin! Delighted to hear you enjoyed your two night stay with us, and that our staff in particular contributed to this, as well as the food we serve and our levels of cleanliness. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Kevin S | Tue 3rd Aug 2021 | 3 years ago
The Hotel was warm and inviting. The room was spacious, comfortable and clean with lovely added details like bath robes, slippers, toiletries and the standard tea and coffee making facilities. The restaurant breakfast was light and spacious with pleasing decor.There was a good selection and choice for breakfast and it was delicious. The staff were smartly dressed, polite and friendly. We will be returning to the Saxonville Hotel as they made our stay in Whitby very pleasurable.
Response
Thank you so much for your kind words and review Ms West! It\'s always great to read such positive comments regarding things we value so highly, such as the approach of our staff, our levels of cleanliness, and the food served in our restaurant. It\'s also pleasing to see some of our smaller touches being acknowledged. We hope to be able to welcome you for a return visit in the future! Kind regards, Chris.
Reviewer: Ms W | Tue 3rd Aug 2021 | 3 years ago
Thank you for a lovely stay I thoroughly enjoyed my stay everything nearby the friendly staff lovely room and nice meals.i would recommend your hotel.
Response
Thank you very much for your kind review Daron! Delighted to hear that you enjoyed your stay with us, and that our staff and the meals we served contributed to this! We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Daron D | Tue 3rd Aug 2021 | 3 years ago
Very clean, friendly staff, excellent food, would recommend hotel, although location may not suite everyone.
Response
Many thanks for your kind review Mike! Delighted to hear you appreciated our levels of cleanliness and the efforts of our staff, and enjoyed the food served in our restaurant. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Mike T | Tue 3rd Aug 2021 | 3 years ago
First time staying here. Well situated not far from town hotel good clean room, meals excellent food well presented, staff polite and friendly will definitely stay here again
Response
Thank you for your kind review Susan! Delighted to hear you enjoyed your first stay with us, and appreciated the things we value so highly such as cleanliness, the food we serve, and the approach of our staff. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Susan L | Tue 3rd Aug 2021 | 3 years ago
A lovely hotel, very clean and comfortable with its own car park. The staff were so pleasant and polite, nothing was too much trouble. The room was spotless and had lots of finishing touches. The breakfast menu was fabulous and the quality of the food was very very good. A lovely walk to the town centre and amenities. We will definitely stay here again.
Response
Thank you so much for your kind words and review Gillian! It\'s always great to read such positive feedback regarding the things we value so highly, such as staff approach, our levels of cleanliness, and the food served in our restaurant (breakfast especially!) We hope to be able to welcome you for a return visit in the future! Kind regards, Chris.
Reviewer: Gillian W | Sat 31st Jul 2021 | 3 years ago
The staff are very helpful and friendly the food was lovely but the main thing that struck me was how spotlessly clean the bedroom is.If i come back to Whitby I’ll definitely stay with you again. Very comfortable stay.
Response
Many thanks for your kind review Tracy! Delighted to hear that you enjoyed the food served in our restaurant, and appreciated the efforts of our staff while here. Pleased also that our levels of cleanliness were well received - our housekeeping team do a great job. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Tracy G | Sat 31st Jul 2021 | 3 years ago
What a great hotel this is, the staff we’re kind and friendly the food was first class with the evening meals a must. Even down to the private car parking.5 stars for us
Response
Thank you so much for your kind words and review James! Delighted to hear you describe your evening meals as \'first class\', and appreciated the efforts of our staff. Having a car park is definitely a bonus at this time of year! We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: James T | Fri 30th Jul 2021 | 3 years ago
Beautiful , spotless hotel.The best quality breakfast, delicious, as was the evening meal.Excellent service, friendly team from the moment you arrive,nothing was too much trouble.Special thanks on our day of leaving as I was unwell and again you were so helpful.Fabulous stay Thankyou so much
Response
Thank you so much for your kind words and review Zoe! Delighted to read that you enjoyed the food served in our restaurant, both breakfasts and evening meals, and that the efforts of our staff were appreciated. We hope you are feeling better! We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Zoe H | Thu 29th Jul 2021 | 3 years ago
Staff very helpful and friendly very clean room was large and clean although bathrooms could do with a little updating and shower pressure was not brilliant.We still had a great stay.
Response
Thank you very much for your kind review Michelle! Pleased to hear you appreciated the efforts of our staff, and enjoyed your room. We are currently in the process of updating bathrooms, but as I\'m sure you can appreciate this is an ongoing process. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Michelle L | Thu 29th Jul 2021 | 3 years ago
A lovely place to stay very friendly staff very helpful and a fine place to eat from breakfast to evening meal no complaints whatsoever
Response
Thank you very much for your kind words and review Russ! Delighted to hear you thought our hotel was a lovely place to stay, and that you enjoyed the food we serve and appreciated the efforts of our staff. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Russ H | Wed 28th Jul 2021 | 3 years ago
ICE hotel, good breakfast, friendly attentive staff. Good parking facilities.
Response
Thank you for your kind review Stephen! Delighted to hear you enjoyed your breakfast while here, and appreciated the efforts of our staff. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Stephen E | Sun 25th Jul 2021 | 3 years ago
Lovely friendly staff. Very clean rooms. We ate dinner and breakfast there too. Food was great. Just a short walk to the beach too and parking too.Many thanks
Response
Many thanks for your kind words and review Mike! Delighted to hear you enjoyed the food served in our restaurant, both breakfasts and evening meals, and you found our staff to be friendly. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Mike F | Sun 25th Jul 2021 | 3 years ago
We had a great time at the hotel.The location was great as it was only a short walk down to the town.Also the staff were brilliant!Very friendly and hospitable.The only slight downside were the housekeeping staff who only tidied the bed and did nothing to clean the room or bathroom each day.On the whole, it was a thoroughly enjoyable stay.
Response
Many thanks for your kind words and review Chris! Glad you found our staff to be so friendly and hospitable, and appreciated our location - we are in a fortunate position with where we are situated. Our housekeeping team are working on a restricted regime currently whilst the final Covid measures are still in place, however there may have been elements of cleaning which weren\'t carried out which I will chase up. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Chris J | Sun 25th Jul 2021 | 3 years ago
Nice clean hotel. Well situated. Professional staff. The highlight was the evening meal which was superb. The only disappointment was the breakfast which took for ages to come and when it did was poor.
Response
Thank you for your kind review Michael. Pleased to hear you found our staff to be professional, and enjoyed your evening meal. Sorry you didn\'t enjoy your breakfast and it took so long to arrive - did you mention this at the time? The vast majority of feedback we receive praises our breakfasts, so if you could provide any specific feedback outside of the lateness it would be much appreciated. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Michael S | Sat 24th Jul 2021 | 3 years ago
All round a good Hotel, rooms clean and tastefully furnished. Friendly and helpful staff. Good breakfast andevening meal. Will be stopping again.
Response
Many thanks for your kind review Phillip! Delighted to hear you appreciated the efforts of our staff, and enjoyed your breakfasts and evening meals in our dining room.It will be great to be able to welcome you for a return visit! Kind regards, Chris.
Reviewer: Phillip T | Thu 22nd Jul 2021 | 3 years ago
After Our third visit we were not disappointed as things were still to the highstandards in all departments that we experienced onprevious visits, and we are now looking forward to staying there again in the not to distant future.
Response
Many thanks for your kind words and review Anthony, delighted to hear you had another enjoyable stay with us! It\'s always great to read such positive feedback, and especially from returning guests such as yourself - it lets us know we are maintaining our standards. We look forward to welcoming you on your next visit! Kind regards, Chris.
Reviewer: Mr T | Tue 20th Jul 2021 | 3 years ago
Probably great in it's day, clean and spacious. But very over priced. The staff were friendly put rushed and really needed a bit of 'customer first' training.
Response
Thank you for your review Glyn. Sorry to read you felt we were overpriced - we run regular price comparisons with other establishments and feel we offer competitive rates, but appreciate this is subjective. The vast majority of feedback we receive praises the efforts of our staff and their approach, however given how busy we are at the moment you may have caught us at a bad time - our apologies if you felt we didn\'t live up to normal expectations with regard to this. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Glyn D | Mon 19th Jul 2021 | 3 years ago
The Saxonville Hotel wasn't far from the railway station & Whitby town centre & harbour.The staff at the hotel were polite & helpful throughout our 4 night stay.The hotel had everything prepared to reduce any possible exposure to covid 19.Breakfast was very good & the service was excellent.The room we had was clean & modern but could have been a little larger particularly the bathroom.
Response
Thank you very much for your kind words and review Alan! Delighted to hear you found our staff to be polite and helpful while you were here, and approved of the Covid measures we had implemented. Glad to read you enjoyed your breakfasts also - the most important meal of the day! We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Alan D | Sun 18th Jul 2021 | 3 years ago
Enjoyable stay. Well worth a top rating
Response
Many thanks for your kind words Benjamin! Delighted to hear you had an enjoyable stay. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Benjamin M | Sun 18th Jul 2021 | 3 years ago
Hotel was very clean staff were really friendly and couldn't do enough to help us. Overall it was excellent ????
Response
Many thanks for your kind review Brian! So pleased to hear you had an excellent stay, and that the efforts of our staff and levels of cleanliness played a part in this. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Brian M | Sat 17th Jul 2021 | 3 years ago
Had a lovely stay staff very freindly hotel was spotless we did not have evening meal but could not fault the breakfast plenty of choice
Response
Thank you very much for your kind review Susan! Delighted to hear you appreciated the efforts of our staff and our cleanliness, and enjoyed your breakfasts while with us. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Susan M | Sat 17th Jul 2021 | 3 years ago
The Hotel Saxonville was brilliant. Large clean room, beds superb. Pillows could be improved upon. Food excellent, breakfast and evening meals. Staff delightful. The hotel is positioned about 15 minute walk from the harbour, a nice walk. If you are thinking of staying at this hotel, we can highly recommend it. Hopefully, we will return in the near future. Thank you so much.
Response
Thank you very much for your kind words and review Terry! They are very much appreciated. Delighted to hear you enjoyed both your breakfasts and evening meals while here, and appreciated the efforts of our staff. We are certainly fortunate to be located where we are, although the stroll back can be more challenging if you\'ve been out for fish and chips! We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: TERRY H | Fri 16th Jul 2021 | 3 years ago
Very pleasant stay at saxonville hotel Very clean excellent food and staff were excellent who could not do enough for you ????
Response
Thank you very much for your kind words and review Andrew! Great to hear you enjoyed the food served in our restaurant, and appreciated the efforts of our staff during your stay. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Andrew A | Wed 14th Jul 2021 | 3 years ago
One of the best classic British hotels I’ve ever stayed at. My Room, along with all the public areas, was beautifully clean and comfortable. The staff were friendly and very helpful. Breakfast was superb and properly served to your table, no buffet scrum. Dinner was great value. The hotel’s location was great for the beach and, being around half a mile from the town centre, quiet at night.
Response
Thank you so much for you kind words and review James! It\'s great to read such positive comments regarding things we value so highly, such as cleanliness, the efforts of our staff, and the food served in our restaurant (breakfast is the most important meal of the day in our book!) Glad you approved of our location, we are very fortunate to be situated where we are. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: James H | Wed 14th Jul 2021 | 3 years ago
I chose the Saxonville at random really, and what a good choice it turned out to be!It is situated on West Cliff rather than in the middle of Whitby, so peaceful (except for the seagulls!)The staff couldn’t have been nicer, and the food was first class!Don’t bother to go hunting for local restaurants, just eat in, you won’t find a better meal, nor a more reasonable one.The hotel is old school but in a good way (!) which can be seen in the excellent and cheerful service in the restaurant, the way food is served and the prompt attention to anything you might need.The only thing that maybe let our stay down was the uncomfortable bed, which really needed a new mattress, - or at least a good mattress topper!
Response
Thank you so much for your kind words and review Rosalind! Delighted to hear you enjoyed the food we served in our restaurant, and appreciated the efforts of our staff while you were with us - we value both very highly and so it is always pleasing to read such positive comments. We are very fortunate with our location and are able to enjoy all the positives (in our opinion!) of being away from the hustle and bustle of the town centre, but with the cliff top and the beach effectively on our doorstep. Sorry about your mattress, whilst they can be a bit subjective we appreciate that they won\'t suit everyone, and so are generally able to source a different mattress should one be needed. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Mrs C | Tue 13th Jul 2021 | 3 years ago
Just returned from a short stay at Saxonville Hotel and again, we really enjoyed our stay.The room was very nice and clean and the food (breakfast) was perfectly cooked, and served by lovely waiting staff.Special mention to Chris, the night porter, who was very friendly and chatted to us for a while on our last night.Only one small niggle - before I booked I rang the hotel to ask if there were any discounts available for returning guests and was told discount codes were only available on Facebook which is very disappointing as not everyone uses social media/Facebook so the hotel should review this policy and make sure ALL guests can get access to discounts equally through all forms of media including by e-mail or via the website and not just Facebook!Please take this comment on-board as we would love to return and would be nice to have an extra incentive to book again e.g. a discount code.Many thanks again for all the staff for looking after us and hope to see you again soon.
Response
Many thanks for your kind words and review Nicola! Delighted that you had another enjoyable stay with us, and appreciated the efforts of our waiting-on staff in the restaurant. We don\'t typically use discount codes as such, but we do run occasional promotional offers via social media (such as Facebook).However all discounts or offers we run are sent out via email - if you would like adding to our mailing list please send us an email confirming this is ok and you wish to be added (if you could reference this review and our response that would be great). That way you will always be notified when we have any promotions/discounts available. Thank you again for your returning custom! Regards, Richard Newton.
Reviewer: Nicola N | Mon 12th Jul 2021 | 3 years ago
Room very clean and tidy, toilet in bathroom was close to the bath, so not alot of room. Breakfast was lovely and the waitress staff were also welcoming and lovely.
Response
Many thanks for your kind review Emma, great to hear you enjoyed your breakfasts while here and appreciated the efforts of our staff. We hope to be bale to welcome you again in the future. Kind regards, Chris.
Reviewer: Emma S | Sat 10th Jul 2021 | 3 years ago
Good food. Clean tidy room with good facilities. Helpful and friendly staff. Value for money
Response
Many thanks for your kind review William! Delighted to hear you enjoyed the food we served in our restaurant, and appreciated the cleanliness of our facilities and the efforts of our staff. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: William G | Thu 8th Jul 2021 | 3 years ago
It was a very pleasant stay the room was lovelythe food was delicious very satisfied,and all the staff nice +friendlydefinitely would stay there again Dianne
Response
Thank you very much for your kind words and review Dianne! Delighted to hear you liked your room and enjoyed the food served in our restaurant. We hope to be able to welcome you for a return visit! Kind regards, Chris.
Reviewer: Dianne C | Tue 6th Jul 2021 | 3 years ago
What a brilliant hotel, it was spotless and covid safe, the staff were amazing so friendly, food and dining area was best we've had in whitby, we will definitely be staying at the hotel again.
Response
Many thanks for your kind words and review David! Delighted to hear that appreciated the efforts of our staff and enjoyed the food served in our restaurant. Glad you approved of the Covid measures we have implemented, it\'s still important we do what we can in the interests of both guest and staff safety. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: David S | Tue 6th Jul 2021 | 3 years ago
Very good
Response
Thank you for your kind review Richard! We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Richard R | Mon 5th Jul 2021 | 3 years ago
After some apprehension about spending time away from home we were pleasantly surprised to find your lovely hotel very clean and comfortable, everything was done to reassure us, clean comfortable room , lovely dining room , excellent food served by happy smiling staff , all the staff were very friendly , it all added up to make our stay in Whitby a memorable one
Response
Thank you so much for your kind words and review Philip! It\'s always great to read such positive comments concerning things we value so highly, such as the food we serve and the approach of our staff. Glad you felt safe here on your first trip away, hopefully things will continue to settle down. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Philip B | Sun 4th Jul 2021 | 3 years ago
Had a wonderful stay.The hotel and staff met all our expectations.Found themvery friendly and helpful.Excellent choice of menu.Would not hesitate to recommend your hotel to all our friends and family.
Response
Thank you so much for your kind words and review Leonard! Lovely to read such positive comments regarding the things we value so highly, such as the approach of our staff and the food we offer and serve in our restaurant. We hope to be able to welcome you again (or members of your family - thank you for the recommendation). Kind regards, Chris.
Reviewer: Leonard H | Sat 3rd Jul 2021 | 3 years ago
Fabulous hotel , coping well with COVID restrictions. All staff are superb, helpful and courteous, their attention to detail made the holiday for us. Food , both at breakfast and evening was excellent value with a good choice. Parking was in a separate car park on grass opposite the hotel. Limited spaces , street parking was a little cumbersome with restrictions and a disc needed. Overall a wonderful location to enjoy a break just a short walk from beaches and Whitby centre.
Response
Thank you so much for your kind words and review Diane! It\'s always great to read such positive comments regarding things we value so highly such as the food we serve and the efforts of our staff.Parking in Whitby is a constant problem during busier times of year, so we are fortunate to have a car park that can accommodate a decent number of guests.We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Diane R | Tue 29th Jun 2021 | 3 years ago
Very clean breakfast brilliant staff very good and friendly
Response
Many thanks for the kind review Shaun! Delighted to hear you enjoyed your breakfasts while here, and appreciated the efforts of our staff. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Shaun J | Mon 28th Jun 2021 | 3 years ago
Excellent in every way, only down side was inconsiderate guests arriving back from a night out at 1 AM two consecutive nights waking the whole top floor.
Response
Thank you for the review David. Sorry to hear about guests waking you up when arriving back late, unfortunately this does happen from time to time. Whilst we can\'t always do much if a door slams or people are a bit loud walking up the stairs, if noise is prolonged or excessive we would encourage guests to contact reception so staff can investigate. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: David H | Mon 28th Jun 2021 | 3 years ago
We had a brilliant stay at the Saxonville. Hotel was spotless and our room with 4 poster bed was very comfortable. We had a lovely cooked breakfast each morning and the staff were very friendly and helpful. Special mention to Chris the night porter who was superb when I was taken ill during the night. We will definitely stay here again
Response
Many thanks for the kind words and review Steve! Delighted to hear you enjoyed your 4 poster room and breakfasts while here, and appreciated our levels of cleanliness.On a personal note I\'m glad you were ok after taking ill (thanks for the mention), it was no trouble at all. We look forward to welcoming you both for a return visit in the future! Kind regards, Chris.
Reviewer: Steve P | Sun 27th Jun 2021 | 3 years ago
I was looking for an hotel with the possibility of parking and found the Saxonville. Aways a little nervous of something new but the reviews were good. The hotel is in what I would call a side street but the walk through to West Cliff is moments. On entry to reception we could tell that it was clean and our room, on the first floor, was spotless. The room itself was maybe a little tight but had sufficient storage to stay a fortnight. The bathroom was also quite snug but there was tons of hot water and it positively sparkled. The beds were very comfortable.The staff (owners?) were helpful and friendly and breakfast was well cooked and presented. We stayed for dinner on one of the two nights we were there. Maybe not the cheapest hotel meal but well worth its mid range price tag. If you are wanting a chrome and glass hotel, this is not the place. It had a feel to it that was very enjoyable. Comfort and relaxation and so very well maintained. We felt welcomed and valued, as though we had been going for years. I would certainly stay again.
Response
Thank you very much for your kind words and review Sheila! It\'s so pleasing to read such positive comments from guests when it\'s their first time staying with us, it lets us know we are maintaining what we feel are high standards. Delighted that you enjoyed your two night stay, and that both the food we served and the approach of our staff contributed to this - we value both very highly. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Sheila S | Thu 24th Jun 2021 | 3 years ago
Having stayed before, it was great to see that the hotel has not changed. Staff are helpful and friendly. Our room was comfortable. Both breakfast and evening meals were good. The car park is helpful given parking restraints in Whitby. A really pleasant short break. Thank you.
Response
Thank you very much for your kind words and review Paul! It\'s so reassuring to read such positive comments from returning guests - it lets us know we are doing things right. Glad you enjoyed your breakfasts and evening meals while here, and appreciated the efforts of our staff. We hope to be able to welcome you for another visit in the future! Kind regards, Chris.
Reviewer: Paul H | Tue 22nd Jun 2021 | 3 years ago
Have stayed at the Saxonville 5 or 6 times now and it is never anything less than a fabulous place to stay, the staff are very friendly and couldn't be more helpful. I would recommend the Saxonville to anyone.
Response
Thank you so much for your kind words and review Paul! Delighted to hear you had another enjoyable stay with us, we must be doing something right for you to return so many times. We look forward to being able welcome you again for another visit in the future! Kind regards, Chris.
Reviewer: Paul H | Tue 22nd Jun 2021 | 3 years ago
Couldn't fault the hotel in any way. Spotlessly clean and well maintained.Very good location but parking was a little difficult when we arrived(could have been due to the time of arrival).The hotel staff were amazing and I would have no hesitation staying here again.
Response
Many thanks for your kind review Lee! Delighted to hear you appreciated the efforts of our staff, and approved of our levels of cleanliness. Our car park can typically fit around 16 cars in, however it does depend on vehicle size and how they are parked etc. Parking in Whitby is always a problem at this time of year unfortunately. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Lee H | Tue 22nd Jun 2021 | 3 years ago
Impressed with every aspect of our stay, especially the staff.
Response
Many thanks for your kind review Stephen! Delighted to hear you were impressed with our staff, we make a real effort to create a nice atmosphere. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Stephen E | Tue 22nd Jun 2021 | 3 years ago
A very welcoming stay at the Saxonville Hotel. We were able to park in the car park over the road which was very handy and at no extra cost. Only a couple of minutes walk to the beach front and a further 10 minutes walk into the centre of town where there is a train and bus station and plenty of bars and restaurants.Comfortable room, good size bathroom, unfortunately nowhere to hang towels to dry so could use the following day. Restaurant bright and roomy. Small bar but adequate. Plenty of tables and chairs in lounge and bar area. Breakfast was good, waitress service, plenty of choice. We had dinner one evening and the set menu was good value.Overall an excellent stay and would definitely recommend.
Response
Thank you very much for your kind words and review Karen! Delighted to hear you had an enjoyable stay with us, and enjoyed the food served in our dining room and the service that accompanied it. We are rather fortunate with our location, it\'s definitely a positive being so close the cliff top and the view. There should have been a towel rail in your bathroom to hang towels on, I will check to make sure that there hasn\'t been a mistake and not been replaced. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Karen H | Mon 21st Jun 2021 | 3 years ago
We stayed at the Saxonville hotel the room was lovely and clean. The breakfast was great set us up for the day. The staff were very friendly and helpful. We would definitely stay here again.
Response
Many thanks for your kind words and review Thomas!Delighted to hear you appreciated our levels of cleanliness and the approach of our staff, and enjoyed your breakfasts - definitely the most important meal of the day!We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Thomas G | Sun 20th Jun 2021 | 3 years ago
A really lovely hotel . Nothing was to much trouble and everything was well organised especially the COVID safety aspect of it . Booking in was easy and lady on reception very friendly . This is the first time we have stayed anywhere since the lockdowns and a little nervous at being around people but we felt completely safe at all times .The room was spotless and the breakfast was table service by some very lovely friendly ladies . Also a good selection on the menu . We would not hesitate instaying at this hotel again .
Response
Thank you so much for your kind words and review Susan! Delighted to hear you were able to enjoy your first trip away in such a long time - I imagine the change of scenery was very welcome! Great to read your comments regarding our Covid measures, and your all-round experience while with us. Your comments will be passed on to the dining room staff, they will be delighted. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Susan T | Sat 19th Jun 2021 | 3 years ago
This is a lovely hotel. The rooms are clean and fresh.The dining experience is great with good food and excellent waiting service.Staff are helpful and friendly. Highly recommended.
Response
Many thanks for your kind review Graham, it is much appreciated! Delighted to hear you enjoyed your experience in our restaurant, and appreciated the decor and cleanliness of your room. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Graham F | Fri 18th Jun 2021 | 3 years ago
Verynice stay . staff very good . Food very goodenjoyed stay. Thank you …
Response
Thank you very much for your kind review Stephen! Delighted to hear you enjoyed your stay with us, and that our staff and food played a part in this. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Stephen H | Fri 18th Jun 2021 | 3 years ago
I visited Whitby to meet a friend and stayed here for one night.Service from booking the room to checking out was friendly and efficient.The hotel is immaculately clean both the common areas and my room.Breakfast was lovely a great choice I had fruit salad and the Yorkshire breakfast withperfectly poached egg. Waitresses were cheerful and swift the whole team seemed happy to serve.Felt very safe COVID wise the one way system clearly explained and signed.Can’t wait to return with my husband thank you for all your hard work.
Response
Thank you so much for your kind words and review Florence! It\'s so pleasing to read such positive comments regarding the things we value highly like cleanliness, food (breakfast being the most important meal of the day!) and the approach of our staff. Glad also you felt safe with the Covid measures we have in place, it\'s vital we do all we can in the interest of both guest and staff safety. We look forward to welcoming you again and your husband! Kind regards, Chris.
Reviewer: Florence D | Fri 18th Jun 2021 | 3 years ago
The room cleaned to a very high standard. Hotel was easy to find. The 3 ladies in the breakfast room were so professional. Will be back again
Response
Many thanks for your kind review Dennis! Delighted to hear you appreciated the efforts of our dining room staff, your compliments will be passed on to them. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Dennis S | Fri 18th Jun 2021 | 3 years ago
Good friendly atmosphere, excellent service and top quality meals. Staffwere very helpful.A most enjoyable stay.
Response
Thank you very much for your kind review Hugh! Delighted to hear you enjoyed the meals and service in our restaurant, and appreciated the atmosphere we try to create with our setup. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Hugh W | Fri 18th Jun 2021 | 3 years ago
The staff were welcoming, friendly and very attentive. The hotel operated a one way system, so that social distancing could be observed. Everywhere was very clean, public areas and bedrooms.We had breakfast and two evening meals. The quality of food was good.The hotel is ideally situated for access to the town.
Response
Thank you so much for your kind words and review David! Great to read such positive comments regarding our Covid measures - it\'s important that we do all we can for the safety of guests and staff for as long as needed (although hopefully not too much longer!)Delighted you enjoyed the food served in our restaurant, and appreciated the efforts of our staff. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: David S | Thu 17th Jun 2021 | 3 years ago
Really enjoyed our stay, inc the weather. Staff extremely friendly and helpful especially in these difficult times.
Response
Thank you very much for your kind review Terry! Delighted to hear you found our staff to be so friendly and helpful, and that the recent good weather added to your enjoyment! We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Terry E | Wed 16th Jun 2021 | 3 years ago
Loved it, Staff was all friendly, room were lovely, Breakfast exceptional
Response
Thank you very much for your kind review Marie! Pleased to hear you appreciated the efforts of our staff, and found your breakfasts to be \"exceptional\" - high praise indeed! We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Marie J | Sun 13th Jun 2021 | 3 years ago
What a lovely hotel staff were incredible place was spotless food was lovely
Response
Thank you so much for your kind words and review Robert, they are much appreciated! Pleased to read you enjoyed the food served in our restaurant, and appreciated the efforts of our staff while here. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Robert S | Fri 11th Jun 2021 | 3 years ago
Excellant customer service especially in the breafast/ dining room. Very clean and comfortable bedroom. Excellant evening meals.We fully recommend this hotel and stay again in the future.
Response
Thank you so much for your kind words and review Peter! It\'s always great to read such positive comments regarding our staff and the food we serve, both of which are very important to us. We look forward to being able to welcome you again in the future! Kind regards, Chris.
Reviewer: Peter I | Fri 11th Jun 2021 | 3 years ago
Perfect location with good access to town and Cleveland Way. Very friendly staff. Well organised. A well-appointed single room, as well.
Response
Many thanks for your kind review Ian! Delighted to hear you appreciated the efforts of our staff while here, and that your room was to your liking. Hope you enjoyed the views along the Cleveland Way, it\'s a stunning area to walk. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Ian C | Wed 9th Jun 2021 | 3 years ago
Good hotel clean rooms, friendly staff and good breakfast
Response
Thank you very much for your kind words and review Louise! Delighted to hear you appreciated our levels of cleanliness and the efforts of our staff while you were here. Glad that you enjoyed your breakfasts as well, the most important meal of the day! We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Louise A | Tue 8th Jun 2021 | 3 years ago
We found the hotel needs a few updates esp in the room the shower was awful no power and carn’t get under it standing in a bath !!
Response
Thank you very much for your review Carol. Unfortunately, as a number of buildings near us also find, there are times when the water pressure can dip when usage is high. This has been noted though so we can keep a record in case it needs further investigation. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Carol W | Tue 8th Jun 2021 | 3 years ago
Clean, comfortable hotel with super staff. Location is ok on top of cliffs a short ( 0.8 mile) walk into Whitby so we were able to leave the car in the hotel’s car park. Room was clean, freshly decorated (in 1980s decor) and had very comfortable beds though was a little small. Breakfast menu was comprehensive and generous though not electrifying. Staff were all friendly and helpful. All in all I was reasonably happy I just felt the price was a little high but this may have been because we travelled at half term weekend?
Response
Many thanks for your review Tim! Pleased to hear you appreciated the efforts of our staff and our levels of cleanliness while you were here. As the photos on our website show we aren\'t what you would call a \'modern\' hotel, and this is largely down to using quality products when we decorate - they just last longer. With regard to our pricing we are of course in peak season (for what it\'s worth with certain Covid restrictions still in place) and regularly run price comparison checks with other establishments to try and provide what we feel is a competitive price. However we appreciate this may not suit everybody. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Tim L | Mon 7th Jun 2021 | 3 years ago
Very nice hotel staff were greatspecial mention for Gerda who let me use her mobile phone as I had left mine at home would recommendthis hotel any time
Response
Many thanks for your review David! I will pass on your thanks to Gerda, she will be delighted. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: David P | Mon 7th Jun 2021 | 3 years ago
Booked this as a last minute trip.Smooth and efficient check-in. Spotlessly clean rooms. Comfy beds and pillows ... very comfortable all round. Delicious breakfast with great choice for all tastes. Friendly, helpful staff. Would definitely recommend and will return again.
Response
Thank you so much for your kind words and review Angela! Delighted to hear enjoyed your stay with us, and that our cleanliness, comfort and staff efforts contributed towards this.We look forward to being able to welcome you for a return visit! Kind regards, Chris.
Reviewer: Angela R | Sun 6th Jun 2021 | 3 years ago
Spent three nights here recently.Everything was excellent - lovely helpful staff.
Response
Thank you very much for your kind review Christine! Delighted to hear you enjoyed your three nights with us, and appreciated the efforts of our staff while here. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: CHRISTINE B | Sat 5th Jun 2021 | 3 years ago
Lovely team of local golf, very polite & helpful.Hotel was exactly as described on website, no surprises.Thoughtful staff phoned to warn usof potential technical problem before we left on our journey. Giving is the option to cancel if we were concerned.We were not inclined to change the booking and as it turned out we were correct.We were given a very fair discount for the slight inconvenience and enjoyed our stay.
Response
Many thanks for your review and such kind words Jonathan! We hope the issues we were experiencing during your stay didn\'t detract too much from an enjoyable trip. The boiler breaking down was the last thing we needed, especially on Bank Holiday weekend. It took the engineer a few days to get to the bottom of and fix the problem, and whilst we know this will have affected guests we are incredibly grateful that people were as understanding as they were. We hope to be able to welcome you again in the future (with a fully functioning boiler!) Kind regards, Chris.
Reviewer: Jonathan S | Fri 4th Jun 2021 | 3 years ago
Fantastic four days spent at the Saxonville Hotel in Whitby. Friendly and helpful staff, great food, stunning views from the cliff top. Would definitely book again.
Response
Thank you very much for your kind comments and review Sean, they are much appreciated! Delighted to hear you enjoyed your meals while here, and appreciated the efforts of our staff. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Sean P | Thu 3rd Jun 2021 | 3 years ago
As regular visitors to Whitby we usually stay in self catering homes so we’re unsure what to expect from a hotel. The Saxonville was excellent. From the cheery welcome.. complete with our package of sanitised keys and pen to sign in.. the one way system throughout .. the absolutely spotless room. The lovely breakfast with lots of choice.. the little pack with face mask ,gloves and wipes.. it all contributed to us feeling safe and relaxed and well looked after. It was great to have a car park too. We came home so refreshed after a great break. Will definitely be back. Thank you to everyone at the hotel. Hoping you have a successful and busy summer season
Response
Thank you so much for your kind words and review Shona, lovely reading! We are delighted you found us to be a good alternative to your usual self catering holidays, and the things we value such as a good breakfast, cleanliness and staff efforts all contributed to this. It\'s also great to read that you appreciated the Covid measure we have implemented, it\'s still important we do all we can for the safety of our guests and staff. Fingers crossed things keep settling and we can enjoy a good season - thank you for the wish. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Shona M | Tue 1st Jun 2021 | 3 years ago
We enjoyed our stay at the hotel.All the staff are friendly, the evening meals are excellent and the hotel is comfortable. I can thoroughly recommend a stay at this hotel.
Response
Thank you so much for your kind words and review Philip! It\'s always pleasing to read such positive comments about the things we value highly, such as the food we serve and the approach of our staff. We hope to be able to welcome you for a return visit in the future! Kind regards, Chris.
Reviewer: Philip W | Sun 30th May 2021 | 3 years ago
Having been confined for nearly 5 months it was great to escape for a short break. The hotel is very comfortable and clean. The bedrooms are well appointed; the beds comfortable; but baths are a bit tight on space for us more generously proportioned types!. The staff are very helpful and friendly. Excellent breakfast well served by the attentive staff. Two comments in the plumbing department...the hot tap in first bedroom needed 6 or 7 turns to get water and the shower in the second bedroom delivered a meagre supply of water. Would certainly use the hotel again.
Response
Thank you very much for your kind words and review Iain, both are much appreciated! Delighted to hear you enjoyed your breakfasts while here, and appreciated the efforts of our staff - your kind comments will be passed onto them. Sorry to hear about the plumbing issues, did you report these to reception while here? I have logged it with maintenance to be investigated. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Iain L | Tue 25th May 2021 | 3 years ago
A very well run hotel,great staff,meals in hotel very good, hotel very clean and well decorated.
Response
Thank you very much for your kind words and review Peter! It\'s always great to read such positive comments regarding the approach of our staff and the food served in our restaurant. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Peter D | Mon 24th May 2021 | 3 years ago
Good clean, comfortable room (number 6), excellent staff, good restaurant, parking facilities, well located can’t as for much more.This hotel is old fashioned in a positive way.From the layout, furnitureto the standard of service (always positive), nothing flashy, nostalgic.We loved it.Don’t think it would suit families with young children.Only crib would have preferred the shower to be more powerful.
Response
Thank you very much for your kind words and review Keith! It\'s always great to read such positive comments regarding our staff and the service provided. Thanks also for your positive comments regarding our decor and furnishings - when we decorate we use good quality fixtures and fittings, which ultimately means they last longer. As you say it won\'t be to everyone\'s taste, but lots of guests such as yourself seem to enjoy the slightly \'retro\' look. We hope to be able to welcome you again in the future! Kind regards Chris.
Reviewer: Keith H | Sat 22nd May 2021 | 3 years ago
Lovely hotel, nothing too much trouble. The food was good, the hotel was spotlessly clean.Perfect one way system that seemed to work.
Response
Thank you so much for your kind words and review Tracy! Lovely to read that you appreciated our food and cleanliness, things we take great pride in. Glad you appreciated our Covid precautions, hopefully we won\'t need the one-way system to be in place for too much longer but for the time being it\'s important we do everything we can to aid the situation. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Tracy P | Thu 20th May 2021 | 3 years ago
4th stay at the saxonville and it was fabulous!Staff are great, rooms spacious and clean, comfy beds, fabulous breakfast and all in a great location!Thank you so much for looking after us so well!!
Reviewer: Terry R | Thu 5th Nov 2020 | 4 years ago
The waitress was excellent,very professional a loverly lady and was doing all the work but the lads could do with a wakening up pill to get them moving or give them12 months on a shovel to find out what work is all about . Very clean hotel . Food was very good.A enjoyable stay we will definitely return again .
Response
We are pleased that you had a good visit and intend returning in the future. We appreciate all guest responses and hope that our on-going staff reviews and training will result in ever improving standards.
Reviewer: Andrew T | Mon 2nd Nov 2020 | 4 years ago
Always try to stay with you.Staff very friendly. Waiting on staff very professional. Food really good. Room super. Will definitely be back.
Response
Many thanks for your kind words and review David! It is much appreciated. Glad to hear you enjoyed another stay with us, and appreciated the efforts of our staff and the food served in our dining room. It will be great to be able welcome you again for another visit (hopefully things will have settled down by then!) Kind regards, Chris.
Reviewer: David C | Mon 2nd Nov 2020 | 4 years ago
Very well organised. Covid restrictions in place and very sensible without being too constrained. Wonderful staff, great breakfast, wide choice, great quality. A lovely walk into Whitby centre. Highly recommended. There are stairs to some rooms, so check if that’s an issue. And book direct with the hotel, and save some money.
Response
Thank you very much for your kind words and review John! It is much appreciated. Delighted to hear you enjoyed the choice on offer at breakfast, and appreciated the efforts of our dining room staff. Glad you approved of the Covid measures we have implemented, it\'s important we do what we can for the safety of our guests and staff. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: John H | Sun 1st Nov 2020 | 4 years ago
Very friendly staff, clean and nice room, delicious food (breakfast and dinner!), car parking area... Highly recommended!
Response
Thank you very much for your kind words and review Vitali! We are delighted you enjoyed your stay with us, and enjoyed the food we served in our restaurant! I will pass on your appreciation to our staff - thank you. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Vitali J | Thu 29th Oct 2020 | 4 years ago
We stayed at the Saxonville this weekend.The hotel was of a high clean standard and filled with lovely staff on hand to support. The room were fresh, clean and tidy.Breakfast was included and although no buffet service due to restriction, the staff accommodated this with excellent service and beautiful selection of breakfast items to eat.Would highly recommend this hotel and can’t wait to stay again
Response
Thank you so much for your kind words and review Melanie! Delighted to hear enjoyed your stay with us at the weekend. Even in normal circumstances we operate waitress service at breakfast, we just feel it contributes to a calmer atmosphere on a morning (and stops people pinching all the bacon!) It\'s great to read that you found our staff so accommodating, and appreciated our levels of cleanliness also. We look forward to being able to welcome you again in the future! Kind regards, Chris.
Reviewer: Melanie B | Mon 26th Oct 2020 | 4 years ago
At first thought it was slightly out of the centre for me a travelling on my own but I was wrong the park is gorgeous, the walk down wasn’t to far and easy access to walks the train station etc I felt safe the breakfast was top notch and evening meal the same for the amount they charge for residents. staff excellent and have all dealt with the covid issue with the upmost respect for everyone concerned keeping everyone safe. Keep up the good work ????????????????
Response
Thank you so much for your kind words and review Wendy! When looking on a map it may look as though we are a bit far away from the town centre, but as you point out it isn\'t actually that far to walk (and it is generally a very pleasant walk weather permitting!) Delighted to hear you enjoyed the food we served in our restaurant, and appreciated the efforts of our staff. Glad you felt safe during your stay with the Covid measures we have implemented, it is important we do what we can for the safety of our guests and staff in these strange times that we find ourselves. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Wendy H | Sat 24th Oct 2020 | 4 years ago
Great place to stay very easy goinggreat food on offerNice staff
Response
Many thanks for your kind review Andy! Glad to hear you enjoyed the food served in our restaurant, and appreciated the efforts of our staff. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Andy H | Thu 22nd Oct 2020 | 4 years ago
We have returned to the Saxonville for another long weekend.If you stay you will feel welcome. safe looked after. The staff are pleased to look after you and make sure you enjoy your stay.
Response
Thank you so much for your kind words and review Neil and Jenny! Delighted to hear you enjoyed a return visit with us, and it\'s lovely to read such a nice recommendation of how we aim to look after our guests. We hope to be able to welcome you for another return visit again in the future! Kind regards, Chris.
Reviewer: Neil W | Sun 18th Oct 2020 | 4 years ago
The hotel was lovely clean and very covid safe breakfast was lovely great choice, evening meal the same different menu every night,all the staff were a credit to the hotel, they were very helpful and always very polite.Would definitely stay here again and would definitely recommend this hotel to anybody. Thank you for a wonderful stay.
Response
Thank you so much for your kind words and review Simon! It\'s always brilliant to read such lovely comments about things we value so highly, such as the food we serve in our restaurant and the approach of our staff who try to create a friendly atmosphere. Great to also read you appreciated the Covid measures we have implemented, it\'s important we do what we can for the safety of our guests and staff. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Simon R | Fri 16th Oct 2020 | 4 years ago
What a lovely hotel staff were very friendly food and presentation were great room was very nice will definitely be returning
Response
Thank you very much for your kind review Colin! It is much appreciated. Delighted to hear our staff and the food we serve contributed to a pleasant stay. We look forward to being able to welcome you again in the future! Kind regards, Chris.
Reviewer: Colin C | Thu 15th Oct 2020 | 4 years ago
Booked this break a week before our stay and can truthfully say we had a wonderful time.The room was cleaned each day(not the sheets due to short time we were there - 3 nights - and keeping the time people were in your room to a minimum) clean towels if you needed and topping up the tea and coffee tray.Despite all the COVID rules we didn’t feel at risk at all or stressed.Really friendly and helpful staff and wouldn’t hesitate to stay there again.
Response
Many thanks for your kind words and review Tracy! So pleased to hear you had a wonderful time while staying with us, and that our staff made you feel welcome. Glad the Covid measures we have implemented didn\'t impede on your stay, we have tried really hard to make them as effective as possible without causing too much disruption. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Tracy M | Wed 14th Oct 2020 | 4 years ago
The hotel was excellent. The staff were super efficient and attentive. The meals were excellent and the rooms were warm, very well furnished and equipped.The location and parking were perfect for our weekend of walks, in close proximity to the seafront, only needing to park and leave there for the weekend, with an excellent local bus services.
Response
Many thanks for your kind words and review Keith! Delighted to hear you enjoyed your stay with us, and that our food, staff and cleanliness all contributed to this. Hope you enjoyed your walks while here, Whitby is a great base for any number, be they short or long (even when the weather isn\'t favourable!) We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: KEITH B | Mon 12th Oct 2020 | 4 years ago
We would just like to compliment you on a fantastic hotel and a wonderful stay for usYour staff are fantastic, the hotel one of the very cleanest we have ever stayed in, the fopd was brilliant and your care for us around keeping us safe from Covid was second to none
Response
Thank you so much for your kinds words and review Julie! It\'s always lovely to read such nice comments, especially when they concern things we value highly such as our food, cleanliness, and efforts of our staff. Glad to hear you felt safe while here, these are strange times for us all but it\'s important we do what we can for the safety of our guests and staff. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Julie H | Mon 12th Oct 2020 | 4 years ago
From the moment we stepped into the reception area to the time we left, the staff couldn't have been nicer. The hotel is spotless and the large bedroom room just as clean.First class breakfast, first class evening meal with excellent service.Should we visit the area again will not hesitate to re-book.
Response
Thank you so much for your kind words and review Patricia! We take it is a massive compliment when guests say they would return to us. Delighted to hear you enjoyed both the breakfasts and evening meals we served in our restaurant, and the efforts of our staff were appreciated. We look forward to being able to welcome you again in the future! Kind regards, Chris.
Reviewer: PATRICIA B | Fri 9th Oct 2020 | 4 years ago
This is the third time we've stayed here, it's the best hotel in Whitby it's friendly the food is wonderful what more can anyone want or say. Our ???? rating is 5 stars
Response
Thank you so much for your kind review! Delighted to hear you enjoyed another stay with us - it really is the best endorsement when guests return to us. Lovely to read how much you liked the food we served and appreciated the efforts of our staff. We hope to be able to welcome you for another visit! Kind regards, Chris.
Reviewer: Warriner | Thu 8th Oct 2020 | 4 years ago
Nice big room, able to open windows and keep it cool. Very clean.Comfortable beds. Good supply of tea/coffee/biscuits. Nice shower, plenty of towels etc, hair dryer. Friendly staff.Good breakfast and evening meal. Nice, roomy seating area near reception and bar
Response
Thank you for your kind review Kath, it is much appreciated! So pleased to hear you found our hotel to be welcoming and comfortable, and enjoyed the food served in our restaurant. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: KATH H | Wed 7th Oct 2020 | 4 years ago
Great staff great place very good food good location will stop again many thanks
Response
Many thanks for your kind review John! Brilliant to hear you enjoyed your stay with us, and that our food and staff played a part in this. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: John F | Tue 6th Oct 2020 | 4 years ago
We really enjoyed our stay,even with the extra covid precautions in place. Rooms comfortable and clean with lots of little extras.We had dinner one night which was very good and the breakfasts were lovely with plenty oh choice. Staff very friendly and helpful. In all an excellent short break.
Response
Thank you so much for your kind words and review Pamela! It\'s certainly a strange time to be living in, but it\'s great to hear you were still able to enjoy your stay with us. Delighted that you enjoyed your breakfasts and an evening meal in our restaurant, and appreciated the efforts of our staff. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: PAMELA B | Tue 6th Oct 2020 | 4 years ago
Hotel was very clean / Tidy with freindly staff. Rooms was spacious and very clean.We had to keep turning our radiators off as it was too hot for us, Heating seemed to he on most of the time, which perhaps isn't a bad thing.Breakfast was superb, we had an Eveningmeal one Night which was nice, would of had the steak but an additional £7 on top of the £22 3 course meal seamed a bit extortionate especially having asked 3 different people what size is the steak and no one could answer. So had the Lamb which was nice.Car parking is very good and Free.Hotel is only a 10 min walk in to the Town center. And yes We would stay there again.
Response
Many thanks for your review Gary! Pleased you appreciated our cleanliness and the efforts of our staff. The supplement charge for steak is to account for an individual main course being priced at £16.50. As I\'m sure will appreciate it\'s difficult to get a 10oz sirloin steak for less than £24 when dining out. Glad you enjoyed your choice of lamb though, and our food in general. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Gary W | Tue 6th Oct 2020 | 4 years ago
Room very tired and small. Shower head needs replacing. Overall it was ok. Breakfast was superb as were the staff.
Response
Many thanks for your review Glenn. Delighted to hear you enjoyed your breakfasts and the efforts of our staff while you were staying with us. We have been in the process of updating the decoration in our rooms/bathrooms, however this has had to be scaled back somewhat given the current circumstances. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Glenn S | Mon 5th Oct 2020 | 4 years ago
Our stay was absolutely perfect in every way! Everything was immaculately clean and well looked after. Social distancing rules adhered too. Staff amazing couldn’t do enough for us. We will definitely be back thank you all x
Response
Thank you so much for your kind words and review Lynn! Delighted to hear you enjoyed your stay with us, and appreciated our levels of cleanliness and the efforts of our staff. We look forward to being able to welcome you again in the future! Kind regards, Chris.
Reviewer: Lynn M | Mon 5th Oct 2020 | 4 years ago
Loved my week at Saxonville. It says it all above. They go the extra mile... and more.
Response
Thank you so much for your kind words and review Pollyanna! We are delighted you enjoyed your week with us, and that our staff made you feel welcome! We hope to be able to welcome you for another visit in the future! Kind regards, Chris.
Reviewer: Pollyanna B | Sun 4th Oct 2020 | 4 years ago
Stayed here many times; never disappoints. Food and service fine, parking very convenient, only drawback the "cosiness" of the bathroom [27], but excellent overall for a 3 star hotel
Response
Many thanks for your kind review James, delighted to hear you enjoyed another stay with us! We hope to be able to welcome you again for another visit in the future! Kind regards, Chris.
Reviewer: James M | Sat 3rd Oct 2020 | 4 years ago
Staff friendly polite service goodBreakfast & Evening meal was excellent with lots of choiceRoom was very clean & warmBar was comfortableFelt safe with one way system & plenty of hand sanitiser
Response
Thank you so much for your kind words and review Susan! Delighted to hear you enjoyed both the breakfasts and evening meals we served in our restaurant, and that you appreciated the choice on offer. Glad you felt safe with the Covid measures we have implemented, it\'s important we do what we can for the safety of our guests and staff. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Susan T | Sat 3rd Oct 2020 | 4 years ago
Had a 3 night stay at the Saxonville. Room very clean and Covid measures all made perfectly clear. Breakfast was up there with the best I've ever had. Friendly staff everywhere. Will definitely book again here.
Response
Thank you so much for your kind words and review William! To hear such high praise for our breakfasts is amazing! Pleased our staff made you feel welcome while you were here, and the Covid measures we have implemented were appreciated - it\'s important we do what we can for the safety of our guests and staff. We look forward to welcoming you for a return visit! Kind regards, Chris.
Reviewer: William H | Thu 1st Oct 2020 | 4 years ago
Great Hotel very nice clean and up-to-date rooms, I try to stay here when I'm working in this area, it's so nice I promised my wife I would treat her to a stay one day ????
Response
Many thanks for your kind review Andrew! It definitely sounds as though you\'re going to have to treat your wife sometime soon and show her what all the fuss is about! We hope to be able to welcome you both soon! Kind regards, Chris.
Reviewer: Andrew M | Wed 30th Sep 2020 | 4 years ago
All staff genuinely friendly and helpful. Hotel spotless. Single rooms spacious. Food really good. Attention to detail second to none. Could not fault our stay.
Response
Thank you so much for your kind words and review Moira! Delighted to hear you enjoyed your stay with us, and enjoyed the food and efforts of our staff. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Moira C | Wed 30th Sep 2020 | 4 years ago
Everything about the hotel is superb.Excellent breakfasts and evening meals.Homemade soup was always delicious. All the staff very friendly and attentive, made us feel very welcome adding to our pleasurable stay. The hotel is spotless and the decor charming and elegant, especially the dining room crockery, silver cutlery and tea sets. The car park is an added bonus.We thoroughly enjoyed our stay at the Saxonville Hotel and will certainly be staying there again.Thank you.
Response
Many thanks for your kind review John! So nice to read such positive comments, especially when they concern things we value highly such as the food we serve, our cleanliness, and the approach of our staff. Glad you enjoyed our dining room crockery and silver cutlery, there don\'t seem to be many places that use silver cutlery and tea sets anymore which is a shame. We look forward to being able to welcome you again in the future! Kind regards, Chris.
Reviewer: John S | Tue 29th Sep 2020 | 4 years ago
We stayed for two nights this weekend. Although the weather was horrendous the hotel provided a safe retreat. Good Covid measures in place. Friendly staff. Nice bedding and towels in a spotless bathroom. It has an old fashioned vibe but in a nice way. Good Yorkshire breakfast. Parking was free during current restrictions. Overall a good family run hotel.
Response
Thank you very much for your kind words and review Jane! Pleased to hear you enjoyed your breakfasts while staying with us, and appreciated the efforts of our staff. Glad you approved of the Covid measures we have implemented, it\'s important we do what we can for the safety of our guests and staff. Sorry to hear the weather wasn\'t great - we should know better than to expect too much shouldn\'t we?! We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Jane F | Mon 28th Sep 2020 | 4 years ago
We quickly felt at home and were impressed with the neatness of the room and the really helpful staff. The breakfast was superb. We will be back!
Response
Many thanks for your kind words and review Anthony! Delighted to hear you felt at home while here and enjoyed our approach to things. Glad to hear you enjoyed breakfast too - a vital way to start the day! We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: ANTHONY H | Sun 27th Sep 2020 | 4 years ago
Very clean room with really comfortable beds. Excellent service at breakfast and the breakfast itself was great. The staff are efficient and friendly especially the late night barman, he was great.
Response
Many thanks for your kind words and review Mrs Evans! Delighted to hear you enjoyed both the food and service at breakfast, and appreciated the efforts of our staff - your compliments for the night porter will be passed on. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Mrs E | Sat 26th Sep 2020 | 4 years ago
Room very nice, lovely breakfast. Only downside was the bad internet connection but apart from that a very enjoyable stay.
Response
Many thanks for your review Eamonn, glad to hear you enjoyed your breakfast while staying with us.We recently installed boosters which will hopefully improve the internet speed across the hotel on a more consistent basis. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Eamonn O | Thu 24th Sep 2020 | 4 years ago
Very friendly staff. As we had booked at the last minute the only room available was a twin room, (our fault not the hotels), the room was, light, clean and big, with large beds. The breakfast was very good. The location of the hotel was near enough to all Whitby attractions. The hotel car park was outside the hotel. If I was to return to Whitby, the Saxonville hotel would be the first place I would look at booking again.
Response
Many thanks for your kind words and review Andy! It\'s always great to read such positive comments about things we value highly such as staff approach and the food we serve. With being 5 minutes from the beach we are certainly very fortunate to be located where we are. We look forward to being able to welcome you again in the future! Kind regards, Chris.
Reviewer: Andy M | Wed 23rd Sep 2020 | 4 years ago
We were welcomed in a safe, clear and friendly manner. The room was spotless and very comfortable. Dining was a pleasure - tasty well cooked and beautifully presented food with plenty of choices. Table service was swift and the breakfast was a perfect set up for the day ahead. Great value - thanks to all for a very pleasant stay.
Response
Thank you so much for your kind words and review Liz! Delighted to hear you enjoyed a pleasant stay with us, and that our staff, cleanliness, and food played a key part in this (breakfast is definitely the most important meal of the day in our opinion!) We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Liz C | Tue 22nd Sep 2020 | 4 years ago
The hotel rooms are super clean, very good facilities, excellent breakfast. Friendly and helpful staff. Nice quiet location, but not too far to walk to the centre. Would definitely recommend.
Response
Many thanks for your kind words and review Zuzana! It\'s always pleasing to read such positive comments, especially when they concern things we value highly such as cleanliness, staff approach, and the food we serve. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Zuzana A | Tue 22nd Sep 2020 | 4 years ago
Excellent location near beach, superb breakfast. Really enjoyed it and will stay again
Response
Thank you for your kind review Angela! Glad to hear you enjoyed breakfast while staying with us - it\'s the most important meal of the day in our opinion! We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Angela D | Tue 22nd Sep 2020 | 4 years ago
Had a lovely two day stay, fortunate to have great weatherThe hotel staff and service was excellent, and the breakfast was hot and tasty
Response
Thank you for your kind review Kathleen! Pleased you appreciated the service from our staff and enjoyed your breakfast while staying with us. Glad you were lucky enough to have some good weather, there are always a few days in September that wouldn\'t be out of place in summer! We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Kathleen C | Mon 21st Sep 2020 | 4 years ago
Just wanted to say that I fully enjoyed the weekend stay at the hotel. It’s location was also good to walk into Whitby itself.
Response
Many thanks for your kind review Steven! Pleased to hear you enjoyed your stay with us over the weekend, and appreciated our location - it is a lovely stroll into town! We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Steven B | Mon 21st Sep 2020 | 4 years ago
The hotel was lovely and clean and following all guidance for the virus. Room nice and comfortable with a nice touch of dressing gowns and slippers. Food was very nice and lovely service by the waitresses who were very friendly. Check in quick and easy and a warm welcome. Hotel is a three minute walk from see front and about 12 minutes into town.
Response
Many thanks for such a kind review Sandra, it is much appreciated! Delighted to hear you appreciated the service from our staff in our restaurant, and enjoyed the food they served. Glad you approved of the Covid measures we have implemented, it\'s important we do what we can for the safety of our guests and staff. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Sandra M | Mon 21st Sep 2020 | 4 years ago
The hotel is well situated just a few minutes from the sea on West Cliff. It is a quieter part of Whitby that is still close the centre and the beach.The hotel is nicely laid out and staff are polite, helpful and friendly.The hotel is reasonably priced and I appreciated an easy booking for a last minute chance of 2 nights away. A very nice breakfast.Definitely to be recommended
Response
Thank you very much for your kind words and review Christine! Delighted to hear you found our staff to be polite, helpful and friendly while here, and enjoyed your breakfasts as well. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Christine G | Mon 21st Sep 2020 | 4 years ago
We had a fantastic couple of nights in a delux double room. Covid safety measures were done with care. Friendly and helpful staff. Great choice for breakfast (salmon & poached/scrambled egg muffin - delicious) and good choice for each course for evening meal.10-15min walk from Whitby centre.
Response
Many thanks for your kind words and review Andrew! So pleased to hear you enjoyed your room and breakfast while staying with us, and the choices on offer for evening meals in our restaurant. Glad you appreciated the Covid measures we have implemented - it\'s important we do what we can for the safety of our guests and staff. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Andrew B | Mon 21st Sep 2020 | 4 years ago
Very comfortable room and good breakfast
Response
Thank you for your kind review Maureen, it is much appreciated! Glad you enjoyed your breakfast while staying with us. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Maureen F | Sat 19th Sep 2020 | 4 years ago
Hotel is well located near West Cliff, approx 15 mins walk from town centre. Hotel facilities are excellent, the hotel being not too large and service and staff is excellent. Single room was very tidy and perfect for my needs. Breakfast service was top class with gluten free options available. Very good value for solo traveller spending several nights, will definitely stay here again.
Response
Thank you very much for your kind words and review Richard! Pleased to hear you enjoyed your breakfasts while here, and appreciated the efforts of our staff. We look forward to being able to welcome you for a return visit! Kind regards, Chris.
Reviewer: Richard A | Sat 19th Sep 2020 | 4 years ago
We spent 4 nights at the Saxonville Hotel and were very satisfied with the service the hotel offered. The staff are friendly and helpful. We didn't take an evening meal at the hotel but the can confirm the breakfast is superb.It is true the beds are a little firm but not sufficiently so to disrupt your sleep. The hotel is a short walk, pleasant from the town and very close to the seafront.We thoroughly enjoyed our stay at the hotel and our time in Whitby!
Response
Many thanks for your kind words and review Julia! Delighted to hear you enjoyed your breakfasts while staying with us, and appreciated the efforts of our staff. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Julia J | Sat 19th Sep 2020 | 4 years ago
We stayed at the Saxonville for Three nights. It was an amazing hotel . Clean, friendly. Very Covid secure. The food was excellent as was the service. We couldn’t fault this hotel in any way. Would highly recommend
Response
Thank you for your kind words and review Janet! Delighted to hear you had a pleasant stay with us, and that you enjoyed the food and service in our restaurant. Glad our Covid measures were appreciated, it\'s important we do what we can for the safety of our guests and staff. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Janet E | Fri 18th Sep 2020 | 4 years ago
Lovely hotel. Very clean. Friendly staff. Food really good too.Highly reccomende
Response
Many thanks for your kind review Steve! Pleased to read you enjoyed the food we serve, and that our cleanliness and the efforts of our staff were appreciated. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Steve T | Fri 18th Sep 2020 | 4 years ago
Comfortable and spotless hotel. Good food. Excellent service in dining room. Would recommend
Response
Thank you for your kind words and review Christopher, they are much appreciated! Pleased to read you enjoyed the food and service in our restaurant. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Christopher C | Fri 18th Sep 2020 | 4 years ago
Very pleasant hotel, staff extremely nice and breakfast very good, nice location
Reviewer: Nigel V | Thu 17th Sep 2020 | 4 years ago
We had a lovely stay as always my only regret was not booking direct with the hotel which I will ensure I do in future. Room was nice and very friendly staff as always. Covid secure and food in restaurant was excellent.
Response
Thank you very much for your kind words and review Anne! Glad to hear you enjoyed another stay with us, and found our staff to be as friendly as on previous trips. We look forward to welcoming you again for another visit in the future! Kind regards, Chris.
Reviewer: Anne H | Wed 16th Sep 2020 | 4 years ago
Well organised, good service. Good choice at breakfast.
Response
Thank you for your kind review Jeffrey! Pleased you enjoyed the breakfast choice and service while here. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: JEFFREY I | Wed 16th Sep 2020 | 4 years ago
We have just stayed at the Saxonville Hotel and had a lovely time. The staff, room and delicious breakfast were exceptional. All the covid regulations were in place and everywhere was spotless. There was a pack for each guest in our room containing mask, rubber gloves, hand wipes and tissues which I thought was a very thoughtful idea. Nice quiet area but not far to walk to the harbour and all that Whitby has to offer. Highly recommended.
Response
Many thanks for your kind words and review David! Pleased to hear you enjoyed breakfast while staying with us - we feel its the most important meal of the day (especially when heading out to explore the coast and surrounding villages!) Glad you approved of the Covid measures we have implemented, it is important we do what we can for the safety of our guests and staff. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: David T | Tue 15th Sep 2020 | 4 years ago
It was with some trepidation that we embarked on our first stay away from home since March but we need not have worried. All the arrangements at The Saxonville were spot on and we felt completely safe throughout our stay. We were given a warm welcome and all the staff were very helpful throughout our stay. The room was spotless and comfortable with plenty of storage. We had a meal on the first evening. The menu was good and the food was delicious. The choice at breakfast was equally good and well cooked too. A handrail in the bathroom would have been helpful to access the shower but this was the only negative. One of the receptionists was extremely helpful when I asked her if she could print out something for me which I had left behind at home.
Response
Thank you so much for your kind words and review Kathleen! So pleased to hear you were able to enjoy your first trip away since March, and that the measures we have implemented helped to make you feel safe - it is important we do what we can for the safety of our guests and staff. Glad you enjoyed your breakfasts and evening meals while here, we are very proud of the food we serve in our restaurant. Your comments regarding a handrail in the bathroom has been passed on to management - thank you. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Kathleen Y | Tue 15th Sep 2020 | 4 years ago
The hotel was very, very clean. The food fantastic. The people are really pleasant, informative and friendly. The food and the service in the restaurant is unbelievable, everyone should try eating here. We will or hesitate to come back but only for longer next time. Thank you Saxonville.
Response
Many thanks for your kind review Kevin! Delighted to hear you enjoyed the food and service in our restaurant, it\'s great to read such positive comments about things we feel passionately about. We look forward to being able to welcome you again in the future (hopefully to enjoy a longer visit!) Kind regards, Chris.
Reviewer: Kevin S | Mon 14th Sep 2020 | 4 years ago
We had a fabulous stay, food was excellent and the service was second to none! Couldn't believe how close to the beach it was although we didn't realise at first! Would highly recommend.
Response
Thank you for your kind words and review Pamela! Delighted to hear you enjoyed your stay with us, and appreciated the food and service from our staff. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Pamela H | Fri 11th Sep 2020 | 4 years ago
Excellent location great friendly welcome and compliant with all of Covid rules. We found all staff to be be very friendly. The food was excellent we had the full works at breakfast and three course evening mealWould definitely recommendWe will certainly be returning
Response
Thank you so much for your kind words and review Diane! Lovely to read your comments regarding the friendliness of our staff, and the food we serve (a good breakfast is vital!) Pleased to hear you appreciated the Covid measures we have implemented, it\'s important we do what we can for the safety of our guests and staff. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Diane P | Fri 11th Sep 2020 | 4 years ago
Just returned from another excellent stay at The Saxonville Hotel.It's been a few years since we last stayed but so pleased to find the place had not changed, including some of the staff, who's faces were familiar and recognised us!The hotel is very clean throughout, rooms are very comfortable and well equipped with everything you need for an enjoyable stay.The food in the restaurant is also very good - both breakfast and dinner with varied menu choices so something to suit all tastes.Also the hotel is fully COVID compliant with all the relevant protocols in place to keep everyone safe. Thanks again to all the staff for looking after us so well and we can't wait to come back to see you all again soon!Well dome and keep up the good standards - your hard work is much appreciated!
Response
Thank you so much for your kind words and review Nicola! It\'s always lovely to read such nice comments, especially from returning guests such as yourself. Pleased to hear you enjoyed your meals while here, we take great pride in the food we serve (and breakfast is the most important meal of the day in our opinion!) Glad you appreciated the Covid measures we have implemented, it\'s important we do what we can for the safety of our guests and staff. We look forward to welcoming you for your next visit! Kind regards, Chris.
Reviewer: Miss N | Fri 11th Sep 2020 | 4 years ago
The Saxonville never disappoints 4th or 5th time of staying and as good as ever, spotlessly clean wonderful staff who always go the extra mile. I cannot praise the Saxonville highly enough. And on this visit the weather was just fabulous.
Response
Thank you very much for your kind words and review Paul! Great to hear you enjoyed another stay with us, and appreciated the continued efforts of our staff. It\'s always a bonus to get nice weather! We look forward to being able to welcome you for another visit in the future! Kind regards, Chris.
Reviewer: Paul H | Tue 8th Sep 2020 | 4 years ago
The Saxonville Hotel is clean and has everything you could possibly need for a comfortable stay.Perfectly located a short distance from the beach and town centre.However it is the staff in this hotel which make it extra special.
Response
Thank you so much for your kind words and review Hannah! It\'s always great to read such positive comments. Glad to hear you had a comfortable stay with us, and appreciated the efforts of our staff. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Hannah B | Mon 7th Sep 2020 | 4 years ago
Reviewer: Raquael S | Mon 7th Sep 2020 | 4 years ago
Lovely place to stay. Spotlessly clean. Free car parking. Excellent restaurant with offers for guests. Friendly bar and lounge area. Silver service breakfast is superb! We have stayed here before and will do again!
Response
Many thanks for your kind words and review Andrew! Delighted to hear you had another pleasant stay with us, and enjoyed using the bar and lounge area - we try to create a warm and relaxed atmosphere throughout the hotel, but these areas especially. We hope to be able to welcome you for another visit in the future! Kind regards, Chris.
Reviewer: ANDREW S | Mon 7th Sep 2020 | 4 years ago
Had a 1 night stay in Hotel.Very clean and covid friendly. Fantastic breakfast.
Response
Thank you for your kind words and review Lesley, they are much appreciated! Glad to hear you enjoyed your breakfast, and approved of the Covid measures we have implemented. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Lesley F | Sun 6th Sep 2020 | 4 years ago
Third stay at the Saxonville,great rooms with plenty of space,friendly staff and lovely food.Felt very safe there with the current situation.Will definitely return.
Response
Thank you very much for your kind review Sandra! Lovely reading such positive comments from returning guests such as yourself. Glad to hear you felt safe with the Covid measures we have implemented, it\'s important we do what we can to try and keep guests and staff safe. We look forward to welcoming you on your next visit! Kind regards, Chris.
Reviewer: Sandra W | Sat 5th Sep 2020 | 4 years ago
This is the first time I have been to this hotel and it will not be my last. All the staff are very friendly and helpful.The attention to detail and those very personal touches are something you usually pay extra for. I stayed in a single room which was quite roomy and the place is spotlessly clean.I just loved it!!!Many thanks to all of your staff.
Response
Thank you so much for your kind words and review Kay! It\'s always pleasing to read such positive comments. Glad to hear our staff made you feel welcome while here, and that the personal touches were appreciated. We look forward to being able to welcome you for a return visit! Kind regards, Chris.
Reviewer: Kay K | Sat 5th Sep 2020 | 4 years ago
friendly staff, room small but perfectly formed, great position in quiet area just 15min walk to town, beautiful breakfast and one evening meal we had was quality. very covid aware/organised
Response
Many thanks for your kind words and review Phil! Pleased to hear you enjoyed the food we served both at breakfast and the evening meal you had. Great to hear you appreciated the Covid measures we have implemented as well, it\'s important that we do what we can to look after our guests and staff. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Phil C | Sat 5th Sep 2020 | 4 years ago
The hotel and food was fantastic good choice and hot. Staff really friendly and pleasant nothing to much trouble. Location great and the deluxe double room was brill. . would highly recommend and definitely Go back here again
Response
Thank you for your kind words and review Debbie! Delighted to hear you enjoyed your stay with us, and that the food we serve and our staff contributed towards this. We look forward to being able to welcome you again in the future for another visit! Kind regards, Chris.
Reviewer: Debbie W | Fri 4th Sep 2020 | 4 years ago
Had 3 night stay recently very enjoyable.Room comfertable, breakfast excellent & 3 course evening meal good value & quality.A few extra virus rules in place but nothing too imposing so would recommend this hotel.Have been to Whitby previously its still one of the finest coastal towns in the country.
Response
Many thanks for your kind words and review David! So pleased to hear you enjoyed your stay with us recently and enjoyed your meals while here. Glad to hear you appreciated the Covid measures we have implemented as well, it\'s important we do what we can to try and help keep our guests and staff safe. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: David A | Fri 4th Sep 2020 | 4 years ago
The hotel was clean, comfortable and Covid safe. Food was good and staff friendly and efficient. A few thoughtful touches such as a face mask, gloves and sanitiser wipes in a pack as well as your key and a pen when checking in. A good experience overall
Response
Many thanks for your kind review Jill! Pleased to hear you enjoyed your food while staying with us, and that you found our staff to be friendly. Glad you appreciated the care pack in your room, anything we can do to contribute towards further safety can only be a good thing. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Jill C | Thu 3rd Sep 2020 | 4 years ago
The room was huge and really clean , the bed was incredibly comfy fab nights sleep ,lovely fresh clean bathroom .The food was beautiful ,all staff were warm and welcoming.we would definitely return if we ever visit Whitby again
Response
Thank you for your kind review Rebecca! It\'s always nice read such positive comments about our food and staff. Glad to hear you had a good sleep, always important when you\'re out exploring Whitby and the surrounding area! We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Rebecca D | Wed 2nd Sep 2020 | 4 years ago
The hotel accommodation and the staff were first class and the way they dealt with the arrangements for Covid 19 couldn't have been done better.Unfortunately as well as the beer being warm in the bar the food was a little disappointing. I thought only one roast potato with the roast beef a bit on the mean side and ratatouille served as a side dish with a meal with gravy does not really go
Response
Thank you for your review Christine. Pleased to hear our staff and Covid measures were well received during your stay. Thank you for your feedback, it is much appreciated. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Christine H | Thu 27th Aug 2020 | 4 years ago
Our 5th stay at this clean, cosy, friendly hotel.We stayed in de luxe double...Room clinically clean and so comfortable. Breakfast amazing!!! Dining room staff so helpful and food amazing. We’ll be back.
Response
Thank you very much for your kind words and review Jean! They are much appreciated. Delighted to hear you enjoyed another stay with us, it\'s lovely to know people choose to re-book with us when they arrange visits to Whitby. Glad you enjoyed your breakfasts - the most important meal of the day we think! We look forward to welcoming you on your next visit! Kind regards, Chris.
Reviewer: Jean M | Tue 25th Aug 2020 | 4 years ago
We were pleased with all aspects of our stay: Covid precautions, large comfortable room, great choices for breakfast & evening meals, served by pleasant staff.Good location for the town, approximately a 15 minute walk.Beach looked invitingtoo although we didn’t get down there (there is a lift!).
Response
Thank you so much for your kind words and review Linda! Delighted to hear you enjoyed your stay with us, and that you enjoyed the food we served.Glad the measures we have implemented were appreciated, these are strange times but it\'s important we do what we can to try and keep our guests and staff safe. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Linda P | Tue 25th Aug 2020 | 4 years ago
Lovely hotel pleasant food good thought a bit expensive for the room shower could do with an upgrade
Response
Many thanks for your review Moira! Pleased to hear you enjoyed your meals while staying with us. Thank you for your comment regarding the shower, this will be passed onto management. Kind regards, Chris.
Reviewer: Moira B | Mon 24th Aug 2020 | 4 years ago
VERY PLEASANT WE HAD A GOOD TIME AND REALLY ENJOYED HOUR STAY
Response
Thank you for your kind review May, delighted to hear you enjoyed your stay with us! We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: May G | Mon 24th Aug 2020 | 4 years ago
In my view an Excellent ProfessionallyRun Hotel, I will certainly return here again.
Response
Many thanks for your kind review, it is very much appreciated! We look forward to welcoming you for a return visit! Kind regards, Chris.
Reviewer: Mr R | Sun 23rd Aug 2020 | 4 years ago
Relaxing stay . Accommodation clean and spacious. Food top draw .
Response
Thank you very much for your kind review David! It is much appreciated. Pleased to hear you had a relaxing stay with us, and that our food and cleanliness played a part in this. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: David P | Sat 22nd Aug 2020 | 4 years ago
We had an evening meal and breakfast and both were very good. Excellent staff,felt comfortable straight away.
Response
Many thanks for your kind words and review Roger! Delighted to hear you felt comfortable so soon, and that the food we serve was appreciated. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Roger B | Sat 22nd Aug 2020 | 4 years ago
Our first visit to the Saxonville Hotel but definitely not the last. An excellent hotel in every respect - food, accommodation and personal service. All staff are very friendly and professional. Selection and quality of food is amazing.
Response
Thank you so much for your kind words and review! So pleased to hear you enjoyed your first visit to our hotel, and that you appreciated our food and staff approach - we value both very highly. We look forward to being able to welcome you again on your next visit! Kind regards, Chris.
Reviewer: Eckersley | Sat 22nd Aug 2020 | 4 years ago
You surpassed our expectations.The hotel was exceptionally clean and our room was spotless.The food was well cooked and the waitresses were brilliant. You are our number one choice in Whitby!
Response
Thank you so much for your kinds words and review Peter! It\'s always great to read such positive feedback. Glad to hear you enjoyed your meals while with us, and that our staff approach was appreciated. It would be great to welcome you again in the future! Kind regards, Chris.
Reviewer: Peter E | Thu 20th Aug 2020 | 4 years ago
Lovely place to stay, friendly staff & keeping the hotel very safe & clean in these & difficult times.Would stay again
Response
Thank you very much for your kind review Tara! Glad to hear enjoyed your stay with us, and that you felt safe with the measures we have implemented. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Tara B | Thu 20th Aug 2020 | 4 years ago
The shower in the room was very poor not enough pressure power Other than that was good
Response
Thank you for your review Ellen. Sorry to hear the shower pressure wasn\'t great, did you mention this to a staff member during your stay? It may have been something we could have rectified. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Ellen B | Tue 18th Aug 2020 | 4 years ago
The hotel was extremely clean and very aware of safety precautions. All areas were set up for residents safety. The staff were lovely, efficient and very friendly. The rooms were comfy and clean. We ate breakfast there and there was an excellent choice, all with table service so guests did not have to get up and move around. I would definitely stay here again if visiting Whitby.
Response
Many thanks for your kind words and review Pauline! Delighted to hear you enjoyed your stay with us, and that breakfast and our staff played a part in this. Glad you felt safe while staying with us with the measures we have implemented, these are strange times but it\'s important we do what we can to look after guests and staff. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Pauline A | Tue 18th Aug 2020 | 4 years ago
Stayed 2 nights I wish I could have stayed another the room was excellent with good facilities ( a lot better than the hotel we stayed just before and half the price) the staff were very helpful and friendly. I would recommend to anyone if they are considered good a stay at Whitby.We have booked to stay in November. Would recommend the restaurant. Whitby was a bit hit or miss with what’s going on at the moment. Great stay thank you.
Response
Thank you very much for your kind words and review Gary! So pleasing to read such positive comments about our staff, and the cleanliness of our facilities. Whitby has been exceptionally busy since lock-down measures were relaxed, more so than normal (and it\'s usually very busy then!) We look forward to welcoming you when you return in November! Kind regards, Chris.
Reviewer: Gary W | Mon 17th Aug 2020 | 4 years ago
All measures were in place to ensure guests are safe whilst staying at the hotel. All staff were friendly and helpful. We ate twice in the restaurant and the food was lovely with a good choice.We stayed in a deluxe room which was spotlessly clean, comfortable and spacious. We will definitely be going back
Response
Thank you so much for your kind words and review Maureen! They are very much appreciated. Delighted to hear you appreciated our staff approach while here, and enjoyed your meals in our restaurant. We take great pride in the food we serve, so it\'s lovely to receive positive comments. We look forward to welcoming you on your next visit! Kind regards, Chris.
Reviewer: Maureen W | Sat 15th Aug 2020 | 4 years ago
We stayedfor 4 nights and had an excellent stay , all staff are very friendly and helpful, Breakfast was fantastic room nice and big we had the four poster very comfortable.Only thing I didn’t like was the beer was warm and not very nice sorry to say , but overall a good stay.
Response
Many thanks for your kind review Richard! Delighted to hear you enjoyed your breakfast while staying with us, and that our staff approach was appreciated. Sorry to hear the beer wasn\'t to your liking, did you mention this to a staff member? We have had one or two problems recently. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Richard V | Sat 15th Aug 2020 | 4 years ago
Stayed for 4 nights Monday to Friday.A traditional if slightly old fashioned hotel.Had a superior room which was very clean.You are given the option of not having your room service during your stay if you wish.The hotel is very Covid aware and I felt safe staying there.In a good quiet location about 15 mins walk downhill to Whitby centre.About £6 in a taxi back.Staff are attentive and full table service for the quality breakfast.Parking available directly opposite hotel.Would recommend.
Response
Thank you so much for your kind words and review Donald! They are very much appreciated. Great to hear that you enjoyed breakfast while staying with us (the most important meal of the day!) and that the Covid measure we have implemented were well received. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Ronald T | Sat 15th Aug 2020 | 4 years ago
Very spacious accomodation, excellent food, carefully cooked and beautifully presented. Impressive staff. we will return !!!
Response
Thank you very much for your kind words and review Bernard, they are much appreciated! It\'s always great to read such positive comments, especially regarding the food we serve and our staff. We look forward to welcoming you again in the future! Kind regards, Chris.
Reviewer: Bernard S | Fri 14th Aug 2020 | 4 years ago
Hotel is superb very central, tastefully decorated and spotless. We had a lovely meal in the hotels restaurant and the windows all open out so it was very pleasant during the hot August weather. I would definitely stay again and recommend it to family and friends.
Response
Thank you so much for your kind words and review Christine! Delighted to hear you enjoyed your stay with us (timed well with the change in weather we\'ve had!) and that you appreciated the things we value such as cleanliness and the food we serve. We look forward to being able to welcome you again (and any of your family/friends!) in the future! Kind regards, Chris.
Reviewer: Christine H | Thu 13th Aug 2020 | 4 years ago
I really enjoyed my time at the Saxonville. The hotel was scrupulously clean . The room that I was in was clean well furnished and the bathroom was new or seemed that way. The extras in the room and and bathroom were a pleasant surprise. The staff were extremely friendly and helpful. The breakfast was excellent. I was sorry to leave and look forward to visiting again.
Response
Thank you so much for your kind words and review Graham! It\'s so nice to read such positive comments from guests. We take great pride in our cleanliness and the approach of our staff, so it\'s great to hear they were both appreciated. We look forward to being able to welcome you for another visit! Kind regards, Chris.
Reviewer: Graham H | Tue 11th Aug 2020 | 4 years ago
Lovely hotel. The staff are excellent,warm and accommodating. Excellent food and waiters. Very clean through out.
Response
Many thanks for such a kind review Barbara, it is very much appreciated! Glad to hear you enjoyed your meals while with us, we\'re very proud of the food we serve. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Mrs K | Tue 11th Aug 2020 | 4 years ago
Very enjoyable stay
Response
Thank you for your kind review Maureen, delighted to hear you enjoyed your stay! We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Maureen S | Mon 10th Aug 2020 | 4 years ago
We stayed only for one night unfortunately the hotel is absolutely spotless they have put everything in place to make you feel safe ( if anyone was worried about that ) one way system throughout the hotel , hand sanitizers throughout the hotel , masks/ wipes /gloves in your room . Room was very clean lovely crisp white bedding . The breakfast was all served to your table with plenty to choose from the cutlery , tea pot , plates were gorgeous .The hotel was easy to find it has a car park across a small road great location on the west cliff with a lovely walk down into the harbourCan’t rate this highly enough and I am picky ,this is not a modern hotel more traditional hotel all the staff were very welcoming and very friendly.
Response
Thank you so much for your kind words and review Jane! It\'s always great to read such lovely comments from guests, especially when they concern things we value such as staff approach and the food we serve. Glad to hear the measures we have implemented helped to make you feel safe while here, these are strange times but we have to do our bit. We hope to be able to welcome you again in the future (and hopefully you can manage an extra night!) Kind regards, Chris.
Reviewer: Jane | Sat 8th Aug 2020 | 4 years ago
Friendly staff, immaculately clean, comfortable beds, everything and more you would need in the room. Breakfast was amazing - the waitresses were very attentive.Highly recommend.
Response
Thank you so much for your kind words and review Pat! Delighted to hear you had an enjoyable stay with us, and that our staff and breakfasts (the most important meal of the day!) contributed to this. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Pat H | Fri 7th Aug 2020 | 4 years ago
Very friendly staff. Lovely room. Superb breakfast. 10 out of 10.
Response
Many thanks for your kind review Alan, it is much appreciated! Delighted to hear that our staff and breakfasts contributed to an enjoyable stay for you. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Alan B | Fri 7th Aug 2020 | 4 years ago
All staff very friendly. Hotel very clean and a warm welcome. Smart dresses staff who couldn't do enough.Room good bathroom perfect.All meals were excellent. Sad to leave. If you like old fashioned manners and ways its perfect. Can't wait to go back.
Response
Thank you so much for your kind words and review David! It\'s always great to read such nice comments, especially when they concern things we value such as manners and staff approach. We look forward to being able to offer you a warm welcome again in the future! Kind regards, Chris.
Reviewer: David C | Thu 6th Aug 2020 | 4 years ago
This is a lovely hotel in Whitby in a great location with the added bonus of a car park. We received a warm welcome and the hotel is well equipped for COVID-19 guidelines, we all felt very safe. All staff were very pleasant and nothing was too much trouble. We had dinner in the restaurant on our second night which we would highly recommend the food and the service was outstanding. We will definitely be returning to this hotel.
Response
Thank you so much for your lovely comments Susan! Delighted to hear you had an enjoyable stay with us, and you appreciated the things we take pride in such as the food we serve and our staff approach. Glad you felt safe with the measures we have implemented, these are strange times but we have to do our bit. We look forward to being able to welcome you again in the future! Kind regards, Chris.
Reviewer: Susan B | Wed 5th Aug 2020 | 4 years ago
Very nice first time stayed here very clean friendly staff excellent breakfast would definitely return 9 our of 10
Response
Thank you so much for your kind words, delighted to hear you enjoyed your stay with us! We look forward to being able to welcome you again in the future! Kind regards, Chris.
Reviewer: Mann T | Wed 5th Aug 2020 | 4 years ago
Lovely and clean , spacious , quiet, lovely food , friendly , all staff willing to please , good price , would definitely book again in the future , thank you .
Response
Many thanks for such a kind review Deborah, delighted to hear you had an enjoyable stay with us! We look forward to being able to welcome you again in the future! Kind regards, Chris.
Reviewer: Deborah V | Tue 4th Aug 2020 | 4 years ago
I booked the hotel having reviewed the available hotels in Whitby online. The pictures displayed indicated what appeared to be high quality facilities.It was a little disappointing to discover the reception area and the public rooms were a little dated and the hotel itself sited in what appeared to be two or three houses linked together.Our bed room [2] was described and marketed as a deluxe room but was only a little larger than the standard and had a small bathroom. The mattresses on the beds needed to be replaced because it felt as though the springs had collapsed.We had intended to have dinner each night but having found lipstick on a wine glass on our first night decided to have dinner elsewhere for the remainder of our stay.On the positive side the staff were very friendly and helpful and the hotel is situated quite close to the sea front on the West Cliff.
Response
Sorry to hear you didn\'t enjoy your stay John. Room 2 is one of our largest rooms and has recently had a new bathroom suite installed. The lipstick on the glass issue is a very rare occurrence, and as such was registered with management - a busy first month of re-opening was perhaps the reason it slipped through. The overwhelming majority of feedback we receive from guests highlights our levels of cleanliness and attention to detail, but we apologise that on this occasion you felt let down. Regards, Chris.
Reviewer: John L | Tue 4th Aug 2020 | 4 years ago
fantastic staynice roomlovely staffgreat breakfastonly downside wish i had booked another nightwill be back
Response
Thank you so much for your kind words and review Craig! Delighted to hear you enjoyed your stay with us. We look forward to welcoming you again (hopefully for at least one more night!) Kind regards, Chris.
Reviewer: Craig J | Sun 2nd Aug 2020 | 4 years ago
We arranged a last minute break after not been able to go away for so long. The only room available was the twin deluxe which was excellent and spotlessly clean as was the rest of the hotel. The food was fantastic with plenty of choice and always piping hot. The staff were all lovely especially in the dining room. A few years since we were here before but we will be back. Thank you.
Response
Many thanks for your kind words and review! It\'s always pleasing to read such nice comments, especially when they concern things we take pride in such as our food, staff and cleanliness. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: No N | Sat 1st Aug 2020 | 4 years ago
Andy says Eeyore loved the attention. Andy felt well looked after and is gratful to all the staff.
Reviewer: Lesley I | Sat 1st Aug 2020 | 4 years ago
The hotel was very clean and the room was excellentFood was lovely and the staff were very friendly and helpful when I go back there again
Response
Many thanks for your kind words and review John, delighted to hear you enjoyed your time with us! We look forward to welcoming you again in the future! Kind regards, Chris.
Reviewer: John T | Thu 30th Jul 2020 | 4 years ago
We enjoyed our stay here very much. The bedroom, and other areas were spotlessly clean and the bed was amongst the most comfortable we have ever had. Excellent food. Will definitely stay again in the future.
Response
Thank you very much for your kind words and review Julie! Delighted to hear you enjoyed your stay with us recently. We look forward to welcoming you on your next visit! Kind regards, Chris.
Reviewer: Julie U | Thu 30th Jul 2020 | 4 years ago
The hotel was so clean , given we have just come out of lock down the staffwere well organised,not just that but so very friendly and had time for you
Response
Thank you so much for your kind review Doreen! It\'s always pleasing to read positive comments about our staff here and is always appreciated. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Doreen K | Mon 27th Jul 2020 | 4 years ago
Hotel was immaculately clean and tidy,the staff were very friendly,the food was excellent,my room was very spacious and plenty of parking space aswell,we would definitely stay at this hotel again
Response
Many thanks for your kind review Adam, so pleased to hear you enjoyed your stay with us! We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Adam S | Mon 27th Jul 2020 | 4 years ago
As a first attempt at a short break after lockdown this couldn't have been better. We felt very welcome and safe in these strange times. The staff were lovely and friendly but also professional. We had dinner on both nights and all four of us were very impressed with the quality and service. Absolutely no complaints and even the weather was good despite a bad forecast.
Response
Thank you so much for your kind words and review Sue, we are delighted to hear yourself and your friends enjoyed your recent stay with us! These are indeed very strange times for everyone, but it\'s pleasing to read that the measures we have implemented contributed to making you feel safe. We hope to be able to welcome you all again in the future. Kind regards, Chris.
Reviewer: Sue A | Sun 26th Jul 2020 | 4 years ago
Lovely stay, a night away from family and the stress is f moving house. The staff were very friendly and helpful. The room was spacious and clean, with a very comfortable bed. Breakfast was great. Will be staying again.
Response
Thank you so much for your kind words and review Penny, so pleasing to hear you had a pleasant stay with us recently! Good luck for the remainder of the house move! We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Penny W | Sat 25th Jul 2020 | 4 years ago
Just a one night stay with our 13 year old son. The hotel kindly put him in a single room opposite ours so he had some independence but wasn’t far away.Lovely clean and spacious room. Breakfast kippers were great! The ambiance for the evening meal wasn’t brilliant - the dining room was so quiet we felt uncomfortable chatting and laughing as we normally would. But we will very happily stay here again.
Response
Thank you for your kind words and review Alex! Delighted to hear you and your son enjoyed your recent stay with us.Sorry to hear the ambiance for your evening meal wasn\'t quite to your liking, unfortunately when things are a bit quiet the bigger space can feel a bit strange.We look forward to being able to welcome you again in the future. Kind regards, Chris.
Reviewer: Alex C | Thu 23rd Jul 2020 | 4 years ago
Very welcoming and extremely helpful, nothing was too much trouble. The room was comfortable and nice and clean. Even put central heating on especially as we were chilly in the evening- the hotel had only just reopened that day. Lovely food and particular attention given to our needs. I would stay again.
Response
Many thanks for your kind review Mrs Hodgin, we are delighted to hear you enjoyed your stay with us recently (and thank you for being one of our first guests as we re-opened)!We look forward to welcoming you again in the future. Kind regards, Chris.
Reviewer: Mrs H | Thu 23rd Jul 2020 | 4 years ago
Lovely clean hotel. Staff were very friendly and helpful.
Response
Many thanks for your kind review Richard! We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Richard W | Wed 22nd Jul 2020 | 4 years ago
stayed in room 6 one of your 4 poster room bed was very comfy and room was lovely hubby loved the biscuits. shower was lovely and hot although could be more powerful. Breakfast was lovely scrambled eggs were lovely and fluffy the lady did fantastic with the table service and nothing could be enough trouble. loved hotel was on a nice quite road will def be back
Response
Thank you so much for your kind words and review Derval, delighted to hear you enjoyed your recent stay with us!It\'s always pleasing to read nice comments about our staff, as we take pride in providing as friendly a service as possible.We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Derval T | Mon 20th Jul 2020 | 4 years ago
I stayed just the one night to meet up with friends in Whitby. The staff at both reception and breakfast were extremely pleasant and helpful.It is clear that a great deal of thought and effort has gone into ensuring everyone feels safe re Covid etc, whilst not impacting upon the customer experience.My single room was excellent value, very clean and comfortable, whilst the free bottle of water and biscuits were appreciated!The breakfast was again very good, with very pleasant staff providing a quality service at the table.The only negative of note was that the water pressure to the shower was very low, i did have to run around somewhat to get wet!Overall a very pleasant stay and excellent value for money.
Response
Thank you very much for your kind words and review Ian!So pleased to hear you had an enjoyable stay with us, and that the measures we have introduced played a part in creating a safe environment.It\'s still a bit strange, but guests really are doing their bit while here, which is great.We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Ian H | Mon 20th Jul 2020 | 4 years ago
As always spotlessly clean.Service really is excellent.
Response
Thank you so much for your kind review John, delighted to hear you enjoyed your recent stay with us! We look forward to welcoming you again in the future! Kind regards, Chris.
Reviewer: John S | Sat 18th Jul 2020 | 4 years ago
has always excellent all round service from start to finish.
Response
Many thanks for your kind review Alex! Glad to hear you enjoyed your stay with us. We look forward to welcoming you again in the future! Kind regards, Chris.
Reviewer: Alex W | Sat 18th Jul 2020 | 4 years ago
Excellent service. Friendly staff. Clean and welcoming
Response
Thank you very much for your kind words Peter, delighted to hear you had a pleasant stay with us! It\'s always pleasing to read compliments about our staff, it lets us know we are getting things right. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Peter B | Fri 17th Jul 2020 | 4 years ago
We enjoyed our stay everything was well executed and we felt extremely safe staying out for the first time after lockdown. Well done and thankyou.
Response
Thank you so much for your kind words and review Neil and Jenny! So pleased to hear that you enjoyed your stay! We\'re glad you felt safe with the measures we have implemented, we\'ve tried really hard to cover as much as possible whilst maintaining a calm atmosphere. We look forward to being able to welcome you again in the future. Kind regards, Chris.
Reviewer: Neil W | Mon 13th Jul 2020 | 4 years ago
A very very clean hotel with a welcoming staff who are taking Covid in their stride with a thoughtful series of measures around the hotel. Very good breakfast. Excellent staff. An just a touch old school.
Response
Many thanks for such kind words and review Richard! We\'re pleased the measures we have implemented contributed to an enjoyable and safe stay for you, we\'ve tried really hard to cover as much as possible whilst maintaining a calm atmosphere in our communal areas. We look forward to being able to welcome you again in the future. Kind regards, Chris.
Reviewer: Richard S | Mon 13th Jul 2020 | 4 years ago
Lovely hotel. Great service. Friendly staff and very clean. Good location.
Response
Thank you so much for your kind words and review Nicola! It\'s always pleasing to read compliments about our staff, it lets us know we are getting things right. We look forward to being able to welcome you again in the future! Kind regards, Chris.
Reviewer: NICOLA C | Sun 12th Jul 2020 | 4 years ago
The hotel was very clean and tidy.food was excellent and a great choice.The room we had was warm and cozy excellent staff and service.
Response
Dear David,Thank you for your kind review. We are delighted that you enjoyed your stay and look forward to welcoming you back sometime when the world is back to normal.Stay saveRegardsRichard Newton
Reviewer: DAVID W | Sat 21st Mar 2020 | 4 years ago
This was a great hotel. Staff was really nice they took the time to speak to there guests. Food was excellent. At breakfast they did all the serving. All tables had proper silver service on it. Also had secure parking which was a bonus as Whitby has a shortage of parking or none at all at other hotels. This hotel is in a quiet part of Whitby no noise to disturb your sleep.
Response
Many thanks for your kind words and review Sandra, they are much appreciated! It seems a rarity to find hotels these days that offer full waitress and silver service in their dining rooms, so we take great pride in the fact we provide it. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Sandra B | Tue 10th Mar 2020 | 5 years ago
This hotel is a gem, we stayed only for one night but have already booked to stay again for 2. My title says a step back in time because the hotel reminds me of thr Poirot era in that it is charming, friendly staff with full waitress/waiter service and proper silverware on the tables. The rooms are comfortable and warm and everywhere is spotless. I have seen a review saying the decor is dated, for us this wasn't the case it is beautifully decorated in the style to match the wonderful charm of this hotel. Breakfast and evening meals are very good, the hotel has it's own parking as well which in Whitby is a plus. We have nothing negative to say about this hotel except thank you for a lovely stay.
Response
Delighted to read such as pleasant review from you John, thank you so much for your kind words! We have always aimed to use quality fixtures and fittings when decorating the hotel, and typically they last a long time. So we understand why some comments suggest it is a bit dated, but we agree with you that it compliments the age and style of the building. It\'s great to see you have already booked another visit - we look forward to welcoming you when you return! Kind regards, Chris.
Reviewer: John J | Mon 9th Mar 2020 | 5 years ago
I enjoyed a very comfortable and friendly stay at the Saxonville Hotel, with an equally pleasant and again friendly breakfast.
Response
Many thanks for your kind review Tim! Delighted to hear your experience while staying with us recently was a pleasant one, and that you enjoyed breakfast! We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Tim T | Sat 7th Mar 2020 | 5 years ago
Very welcoming staff especially in the restaurantexcellent and substantive breakfast pleasant room. Ideal location ion the West Cliff. It was my second stay and I’m looking forward to another return visit
Response
Many thanks for your kind comments and review Alun! So pleased to hear you enjoyed another stay with us, and are already looking forward to your next! We look forward to welcoming you when you return! Kind regards, Chris.
Reviewer: Alun O | Thu 5th Mar 2020 | 5 years ago
Fantastic hotel a lovely short stroll along the coastline to the centre of town. Staff were lovely, room was very clean and comfortable, breakfast was amazing! Have already recommended you to a friend booking a trip. Thanks again. Madi & Matt
Response
Thank you so much for your kind words and review Madison! It\'s so nice to read that things we value such as cleanliness, comfort and our breakfasts are recognised when guests stay with us. Many thanks for recommending us to your friend, hopefully they will enjoy their visit! We hope to be able to welcome you and Matt again in the future! Kind regards, Chris.
Reviewer: Madison P | Sat 29th Feb 2020 | 5 years ago
Nice hotel, very clean, lovely staff, a nice breakfast and the location was sound
Response
Many thanks for your kind comments and review Mark! Great to hear you enjoyed your stay with us, and that you appreciated the things that are important to us such as staff, food and cleanliness. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Mark H | Tue 25th Feb 2020 | 5 years ago
Wonderful hotel,little gem in Whitby. Would definitely stay at this hotel again. Comfortable,cozy,clean and very special. Breakfast being served was a lovely touch .Thank you ,hope to see you again.
Response
Thank you very much for your kind comments and review Paula! So pleasing to read such positive feedback, particularly regarding service at breakfast which is somewhat of a rarity these days (we feel it helps to create a more relaxed atmosphere). We look forward to welcoming you again! Kind regards, Chris.
Reviewer: PAULA W | Mon 24th Feb 2020 | 5 years ago
A welcome return to a wonderful world of friendship, camaraderie, food and comfort.
Response
Many thanks for your kind review and comments Paul! Lovely to read such positive feedback relating to things we hold dear such as comfort and food. We look forward to welcoming you again in the future! Kind regards, Chris.
Reviewer: Paul B | Mon 24th Feb 2020 | 5 years ago
We enjoyed our short break away. The staff were so friendly, breakfast was delicious. The room was very clean and comfortable. We would stay there again.
Response
Many thanks for you kind comments and review Dawn, so pleased to hear you enjoyed your recent stay with us! We pride ourselves on running a clean hotel and serving good food, so it\'s great to read such positive feedback. We look forward to being able to welcome you again in the future! Kind regards, Chris.
Reviewer: Dawn H | Sun 23rd Feb 2020 | 5 years ago
Fantastic.Hope to come next year.John
Response
Many thanks for your kind review John! We look forward to being able to welcome you again next year! Kind regards, Chris.
Reviewer: John H | Fri 21st Feb 2020 | 5 years ago
I had a thoroughly good time. the location was Ideal.All the staff were most welcoming friendly and helpful. My room was very comfortable and pleasant. I only had breakfast which wasexcellent ansubstantial. I am looking forward tomy return visit.
Response
Thank you for your kind comments and review Alun, delighted to hear you had a pleasant stay with us recently! We look forward to welcoming you on your return trip! Kind regards, Chris.
Reviewer: Alun O | Fri 21st Feb 2020 | 5 years ago
Thank you to all the staff at Saxonville, we enjoyed our short break with you very much. The room was very comfortable and spotlessly clean, as was all the hotel.The food was excellent and we ate dinner here on two nights. The breakfast was also excellent, with lots of choice and served at the table freshly cooked. Special thanks to Alison oour waitress, who we didn't get to say goodbye to, as it was her day off.All in all we reckon it deserves a higher star rating than three star.Thanks again to all. Jim & Pauline Greig
Response
Thank you very much for your kind words and review James (and Pauline!), so pleased that you enjoyed your recent stay with us! We strive to provide as pleasant and friendly a service as possible, with good food to match, so it\'s great to hear you experienced this while here. Alison will be delighted to hear your comments, I will pass them on to her. We hope to be able to welcome you both again in the future! Kind regards, Chris.
Reviewer: James G | Tue 18th Feb 2020 | 5 years ago
absoloute fab place..even the night porter lee was a pure gent.thanx for having us.only downside was the parking.footwear got very muddy moving our car from private car park..
Response
Many thanks for such kind words Paul! So pleased to hear you liked our hotel. Lee is a smashing guy, I\'ll pass your regards on to him. Unfortunately it can get muddy on our car park at times (especially with some of the dire weather we\'ve had recently!) We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Paul R | Mon 17th Feb 2020 | 5 years ago
On the whole, the stay was pleasant, the room was warm clean and the bed was comfortable. The staff were helpful friendly and obliging. The breakfast was good, I would however not recommend having evening meal in the hotel.as the menu choice was extremely limited, and the food was of a very low standard. I ordered a medium-rare steak and it arrived extremely well done (burnt). The dessert choice was poor as there were only two choices. Overall I would give the hotel 6 out of 10.I would stay again, however, I would not have evening meal in the hotel.
Response
Thank you for your review Angela, I am glad you enjoyed your stay. May I apologise that your steak was not to your liking in our restaurant. If you had let us know at the time you were not happy, we would have gladly replaced it for you. We offer a choice of five starters and seven main courses and a sweet trolley for dinner. Our menu changes every day, so guests staying for longer stays get a new menu every day. We look forward to being able to welcome you again to Whitby. Regards, Richard Newton.
Reviewer: Angela G | Mon 17th Feb 2020 | 5 years ago
Lovely staff, excellent location, perfect for my needs and I shall return.
Response
Thank you for your kind words Andrew, delighted to hear you enjoyed your recent stay with us! We look forward to welcoming you on your next visit! Kind regards, Chris.
Reviewer: Andrew G | Thu 13th Feb 2020 | 5 years ago
lovely hotel with a dated but clean and elegant feel.staff were very friendly and warm,especially the dining room staff.one inpaticular but did not catch her name,[but I was told she had worked there approx. 30years,she was so efficient friendly .Just one thing to moan about was the room was very cold through the night and morning until the heating came on.food was excellent and good value.thankyou
Response
Thank you for your kind words.We are sorry you were cold in the night, we do have spare blankets in all the wardrobes and if you had telephoned down to the night porter, he would have gladly put the heating on.As a result of your comments, we will ensure the heating comes on in the middle of the night during this extremely cold period.
Reviewer: Valerie C | Tue 11th Feb 2020 | 5 years ago
Nice and clean great food very pleasant and helpful staff would recommend this hotel 5 stars
Response
Thank you so much for your kind words and review Michael! It\'s so pleasing to hear two of our key values - good food and helpful staff - were appreciated during your stay with us. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Michael B | Thu 2nd Jan 2020 | 5 years ago
Was lovely place to stay staff was friendly and fantastic, the hotel was so clean and tidyThe location and views was brilliantThank you!
Response
Thank you for your review and such kind words Christie! We are delighted to hear you enjoyed your stay with us, and that our setup was to your liking! We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Christie B | Thu 2nd Jan 2020 | 5 years ago
Enjoyed our stay here as usualbeen many times over the years x clean , friendly staff relaxing place xx ??????????
Response
Many thanks for your kind words and review Susan! So pleasing to hear you enjoyed another stay at the Saxonville, it means a lot to us when guests return. We look forward to welcoming you on your next trip! Kind regards, Chris.
Reviewer: Susan R | Thu 2nd Jan 2020 | 5 years ago
Had everything I required for a pleasant stay. staff are friendly and attentive. the only criticism is, it could do with having a non slip mat in the bath, plus a mat on floor. But it is a thing with everywhere I have stayed
Response
Many thanks for your kind review Geoff, so pleased to hear you had a pleasant stay with us. Sorry about the bath mat situation - mats to go in the bath are available (we don\'t leave them in the bathrooms as they become mouldy/damaged). There should have been a small towel-mat to go on the floor after getting out the bath, if this was missing then we apologise and will double check they are in bathrooms once rooms have been cleaned. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Geoffrey D | Tue 26th Nov 2019 | 5 years ago
We booked an overnight stay for a Saturday night land had a lovely time despite the weather! The hotel was spotless, the breakfast was served to your table and they had everything you would expect, and the cooked breakfast was substantial and delicious! The staff were very friendly and accommodating, and the car parking was just across the road and only cost £5.Altogether a very enjoyable stay. We would recommend the hotel and would stay again.
Response
Thank you so much for your review and such kind words Lynn! It\'s so pleasing to hear that two of our key values - good food and friendly staff - were appreciated during your stay with us. Shame about the weather (we should never be shocked at how it can be!) but hopefully it will be nicer on your next visit - sitting with an ice cream on the benches along the cliff top is highly recommended! We hope to be able to welcome you again! Kind regards, Chris.
Reviewer: Lynn A | Mon 25th Nov 2019 | 5 years ago
Good location just a short walk from town, very clean, good breakfast .
Response
Many thanks for your kind review Robin, delighted to hear you enjoyed your stay with us! We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Robin F | Mon 25th Nov 2019 | 5 years ago
Had a nice stay ..good location only 10 mins walk to harbour end of town.Food good and staff pleasant and helpful.
Response
Many thanks for your kind words and review Garry! Glad to hear you had an enjoyable stay with us. We look forward to being able to welcome you again in the future! Kind regards, Chris.
Reviewer: Garry J | Tue 19th Nov 2019 | 5 years ago
Handy, clean, comfortable, welcoming with friendly staff. A special mention to the lady who served breakfast (sorry forget her name).See you again
Response
Many thanks for your kind words and review Neil! I shall pass on your thanks to Alison who served you in the dining room. We look forward to welcoming you on your next visit! Kind regards, Chris.
Reviewer: Neil T | Sun 17th Nov 2019 | 5 years ago
This hotel should have a higher star rating its an amazing place to stay .Breakfast was brilliant and staff freindly and accommadating . The room was great clean and comfortable .
Response
Many thanks for such a kind review Howard! So pleased to hear you enjoyed your stay with us, and that breakfast and our staff contributed to this (it\'s very much appreciated when our staff are complimented). We look forward to being able to welcome you again in the future! Kind regards, Chris.
Reviewer: Howard M | Mon 11th Nov 2019 | 5 years ago
First visit to the Saxonville. Very friendly staff, nice clean and warm bedroom. Great to have a bath in addition to the shower. Breakfast was lovely. Will definitely stay here again when I come back to Whitby.
Response
Thank you so much for your kind words and review Helen, delighted to hear you had a pleasant stay with us recently! We look forward to being able to welcome you again in the future! Kind regards, Chris.
Reviewer: Helen W | Sun 10th Nov 2019 | 5 years ago
This was the third stay here. The staff are excellent, the place is spotless, the facilities are excellent apart from lack of a lift which is made clear in the informationThe food is very good value and well presented.
Response
Many thanks for your kind words and review David, great to hear you enjoyed your stay with us recently! It\'s so pleasing to hear some of the key things we value such as staff, cleanliness, and food were appreciated while you were here. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: David T | Fri 1st Nov 2019 | 5 years ago
We had a wonderful warm welcome . Stayed in a very clean room , that had all extra's in it, kettle , tv, body wash etc. All of the staff were very helpful . The breakfast was delicious . The car was also locked safely in a private car park . We have booked again .
Response
Thank you for such a kind review Maria, we are delighted you enjoyed your stay with us recently! It\'s great to hear the things that matter to us such as staff, cleanliness, and food were appreciated while you were here. We look forward to welcoming you when you return for your next trip! Kind regards, Chris.
Reviewer: Maria S | Thu 31st Oct 2019 | 5 years ago
We thoroughly enjoyed our one night stay;a very comfortable room, friendly and polite staff, a hearty breakfast with waitress service and a good location( 2 minute walk to the west cliff, with its fabulous view).Thank you we will definitely be back, hopefully for a longer stay.
Response
So pleased you enjoyed your stay with us recently Sean, thank you for your kind words and review! We are very fortunate to be in such a good location so close to the West Cliff. If you visit again I can thoroughly recommend popping out early to enjoy sunrise from the benches there (or from down on the beach, it\'s worth the walk back up!) We look forward to being able to welcome you again in the future! Kind regards, Chris.
Reviewer: Sean S | Tue 29th Oct 2019 | 5 years ago
The staff were friendly and helpful, it was close to where we wanted to be, very quiet hotel.
Response
Many thanks for your kind review Hazel! So pleased to hear you appreciated the efforts of our staff. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Hazel H | Tue 29th Oct 2019 | 5 years ago
Stayed for the 3rd year running at saxonville with my daughter for goth weekend and our stay was great!Lovely room, great breakfast and really friendly staff!Thank you so much for making our stay fabulous!Hope to see you next time!
Response
So pleased to hear you and your daughter enjoyed another stay with us (and another goth weekend!) Terry, thank you for such a kind review! Delighted to hear the efforts of our staff were appreciated, we do try to provide as friendly and efficient a service as possible. We look forward to seeing you on your next visit! Kind regards, Chris.
Reviewer: Terry R | Mon 28th Oct 2019 | 5 years ago
I had a thoroughly enjoyable stay at the Saxonville. The room was nicely furnished and warm in the cold weather with lovely hot water in the shower. The staff were friendly and efficient and the breakfasts were delicious. I would recommend the hotel to anyone and look forward to staying there again when next in Whitby.
Response
Thank you so much for your kind words and review Veronica, we are delighted you enjoyed your recent stay with us! Glad to hear your room was a welcome retreat from the some of the disastrous weather we have had recently! We look forward to being able to welcome you again in the future! Kind regards, Chris.
Reviewer: Veronica H | Mon 28th Oct 2019 | 5 years ago
My friend and I had a very comfortable stay.What a delight to have silver service in the dining room at breakfast.Food was lovely.Everyone was friendly and welcoming
Response
Many thanks for your kind words and review Julie, delighted to hear you enjoyed your stay with us! We aim to create a relaxed atmosphere in our dining room, and feel that service at breakfast helps with this (we aren\'t fans of queuing at buffet tables!) We look forward to being able to welcome you again in the future! Kind regards, Chris.
Reviewer: Julie B | Sun 27th Oct 2019 | 5 years ago
The hotel was quiet, clean and comfortable with full waitress service at meal times. The staff were great, couldn’t do enough for me. The food was fantastic. I will definitely go again.
Response
Thank you very much for your kind words and review Shirley, so pleased to hear you enjoyed your recent stay with us and that the efforts of our staff were appreciated. We look forward to being able to welcome you again in the future! Kind regards, Chris.
Reviewer: Shirley H | Sat 26th Oct 2019 | 5 years ago
A very comfortable, clean, well run hotel.The dining room and food were very good. It's nice to eat off good crockery with good cutlery, it makes a change in these present times. We would certainly consider this hotel for future bookings.
Response
Thank you very much for your kind words and review Anthony! It\'s so nice to hear some of the little things such as the cutlery we use being appreciated - we feel little touches like that help to maintain a traditional approach to things. We look forward to being able to welcome you again in the future! Kind regards, Chris.
Reviewer: Anthony R | Mon 21st Oct 2019 | 5 years ago
The rooms are comfortable and have little extras that made our stay easier. The staff are very friendly and helpful. The only downside was the view from our window.
Response
Thank you for your kind review Val, we are pleased to hear you enjoyed your stay with us recently! Sorry to hear the view from your room wasn\'t the best, unfortunately not all of our rooms look out on to much of particular interest bar a nice sunrise (and at this time of year those are reducing in number!) We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Val J | Mon 21st Oct 2019 | 5 years ago
We were looked after very well.It is always a pleasure to stay here.Service and staff are the best.Will always return to the Saxonville.
Response
Many thanks for your kind words and review Ann, we are delighted to hear you enjoyed your stay with us! So pleasing to hear the efforts of our staff being appreciated - your comments will be passed on to them. We look forward to being able to welcome you again in the future! Kind regards, Chris.
Reviewer: Mrs C | Mon 21st Oct 2019 | 5 years ago
excellent service crew and kitchentop classic familiar atmosphere
Response
Many thanks for your kind words Jurg! We look forward to welcoming you again! Kind regards, Chris.
Reviewer: Jurg R | Fri 18th Oct 2019 | 5 years ago
Nice hotel and very cleanBed was very comfortableThe meal we had at the hotel on the first night was very tastyStaff very niceI would stay at this hotel again
Response
Thank you so much for your kind words and review Maureen! We are delighted that you enjoyed your recent stay with us! We pride ourselves on serving good food both at breakfast and evening meals, and having friendly and efficient service to match, so it\'s great to hear you appreciated this. We look forward to being able to welcome you on your next visit to Whitby! Kind regards, Chris.
Reviewer: Maureen B | Tue 15th Oct 2019 | 5 years ago
very pleasant 2 night stay, comfortable warm room and comfy bed, very clean and tidy,also nice breakfast. Only negatives paying to park,low ceiling in bathroom and steep stairs with our bags up 30 second floor, coul do with a lift.
Response
Thank you for your kind review James! Delighted to hear your room was an all round comfortable experience, and that breakfast was to your liking (the most important meal of the day!) As we can\'t guarantee every guest a car parking space in our car park we don\'t feel it right to add the charge to the overall cost of a stay, hence the separate payment. A lift would indeed be beneficial (it can be hard work carrying guests cases up/downstairs when we have large coach groups staying!) but unfortunately it isn\'t practical for us to look at installing one at present. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: James J | Mon 14th Oct 2019 | 5 years ago
nice single room very quiet at night added bonus of having own car park.would stay here again.
Response
Many thanks for your kind review Timothy! Pleased to hear you enjoyed your stay with us recently. We look forward to being able to welcome you again in the future! Kind regards, Chris.
Reviewer: Timothy S | Sun 13th Oct 2019 | 5 years ago
Always a pleasure staying at the Saxonville, fantastic staff,spotlessly clean,excellent food and your in Whitby,what's not to like.Would recommend to anyone.
Response
Many thanks for such kind words Paul! So pleased to hear the efforts of our staff didn\'t go unnoticed during your stay. We\'ve got to agree, Whitby is a lovely place - and we get to live here! We look forward to being able to welcome you on your next visit. Kind regards, Chris.
Reviewer: Paul H | Tue 8th Oct 2019 | 5 years ago
Many thanks - we had a comfortable room and the staff were friendly and most helpful. Breakfast was very good - we would come again - Jim & Ceris Slonae
Response
Thank you for your kind words and review Jim, we are delighted to hear both yourself and Ceris enjoyed your recent stay with us! We pride ourselves on providing as friendly and efficient service as possible, so it\'s great to hear you appreciated this. We look forward to being able to welcome you both in the future. Kind regards, Chris.
Reviewer: J S | Mon 7th Oct 2019 | 5 years ago
Very nice place to stay ,friendly staff great food and table service to all.Very clean rooms,comfortable beds and not too far from the town centre 12 mins into town walking downhill.
Response
Many thanks for your kind words and review Gerard! So nice to hear the things we pride ourselves on such as friendly staff and good food were appreciated during your stay with us. The downhill walk into town is a very nice one (more of a challenge having to walk back up though!) We look forward to being able to welcome you again in the future. Kind regards, Chris.
Reviewer: Gerard O | Mon 7th Oct 2019 | 5 years ago
Excellent hotel. Staff friendly and helpful. Food was good value for money. Breakfast will keep you going all day.Thanks for making our stay memorable.
Response
Thank you so much for your kind review Ian, we are delighted you enjoyed your recent stay with us and that we were able to contribute to a memorable trip. We feel breakfast is the most important meal of the day, especially when heading out to explore the town and surrounding areas! We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Ian G | Wed 2nd Oct 2019 | 5 years ago
we all enjoyed our stay food & staff top whole rooms ok
Response
Many thanks for your kind review Peter, we are glad you enjoyed your stay with us recently! We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Peter E | Mon 30th Sep 2019 | 5 years ago
We absolutely loved this hotel! Easy parking on arrival coupled with a warm welcome at reception. Our room was spacious and comfortable. We opted to have an evening meal at the restaurant.The waitress service was excellent and the food delicious. The sea front of WestCliff is a five minute stroll away. Whitby is a super location and we will definitely come back and stay at Saxonville Hotel.
Response
Thank you so much for your kind words and review Darran, we are delighted you enjoyed your recent trip to Whitby and time with us here at the Saxonville. Good food and good service is at the heart of what we are about, so it\'s great to hear you appreciated this and it was to your liking. We look forward to welcoming you on your next visit! Kind regards, Chris.
Reviewer: Darran J | Fri 27th Sep 2019 | 5 years ago
Thank you for a most memorable stay.The room was comfortable and well appointed and the staff were friendly and helpful.Table service was a pleasant change from the impersonal "help yourself"style of hotel dining rooms.A special thanks to Allison for helping me with the parking.Kind Regards.Paul Turner.
Response
Thank you so much for such kind words Paul! We are delighted you enjoyed your recent stay with us! Pleased to hear you appreciated the waitress service in the dining room at breakfast, we feel it\\\'s far more relaxing than having to queue at a buffet table. I will pass on your thanks to Alison, she will be made up that you took the time to mention her. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Paul T | Mon 23rd Sep 2019 | 5 years ago
We stayed in a decent stateroom. The hotel has a very nice dining room. Good food. Lovely staff. Useful parking arrangements.
Response
Many thanks for your kind words and review Colin! Delighted to hear enjoyed your stay with us recently, and that our food and staff played a role in this - good food and good service are at the heart of what we do. We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: COLIN R | Sun 22nd Sep 2019 | 5 years ago
My son and I stayed a week, great location for the coast and very friendly, accommodating and helpful staff. Excellent breakfast! Thank you
Response
Thanks so much for your kind words Nigel, we are delighted that you and your son enjoyed your recent stay with us! Glad to hear you enjoyed breakfast - the most important meal of the day in our opinion! We hope to be able to welcome you both again in the future. Kind regards, Chris.
Reviewer: Nigel H | Sat 21st Sep 2019 | 5 years ago
My father and I stayed two nights at this lovely hotel.Our room was spotlessly clean and very comfortable.Food was tasty and beautifully served, staff were very welcoming and helpful. Hotel is very close to the North Promenade and has private parking.
Response
Thank you so much for your kind words and review Ruth, we are delighted you and your father enjoyed your recent stay with us! Glad to hear our staff made you feel welcome whilst you were here, we strive to provide a friendly and efficient service for guests so it\'s great to know you experienced this. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: Ruth B | Thu 19th Sep 2019 | 5 years ago
This is how all hotels should be run
Response
Many thanks for your kind review Martyn! We take it is a massive compliment that you feel our approach to things should be how other hotels operate - thank you! We hope to be able to welcome you again in the future. Kind regards, Chris.
Reviewer: Martyn W | Mon 16th Sep 2019 | 5 years ago
Was made very welcome on arrival, rooms spotless clean.Waiter service at breakfast with very helpful staff, and a good cooked full English. Everywhere decorated beautiful but a little bit old fashioned. A big plus was the secure parking. Would definitely go back X
Response
Thanks so much for your kind words and review Keith! Delighted to hear you enjoyed your stay with us recently. Glad to hear you appreciated the waitress service at breakfast, we feel it keep things calmer and more relaxed than queuing at a buffet table. We look forward to welcoming you again in the future! Kind regards, Chris.
Reviewer: Keith W | Mon 16th Sep 2019 | 5 years ago
Very friendly hotel with excellent service and food.
Response
Many thanks for your kind review Jeff, we are delighted to hear you enjoyed your stay with us recently! Good service and good food are at the heart of what we do, so it\'s nice to know this was appreciated while you were here. We hope to welcome you again in the future! Kind regards, Chris.
Reviewer: Jeff D | Sun 15th Sep 2019 | 5 years ago
good food comfortable room would book a room on lower floor to save the old knees next time
Response
Many thanks for your kind review Michael! It would be great if we could fit in the hotel, alas it\'s not practical for us at the present time. Please do phone us when making a booking to ask if there are rooms available on the first floor ahead of any future visits, our reception staff will try their utmost to accommodate you. We look forward to welcoming you again in the future! Kind regards, Chris.
Reviewer: Michael P | Thu 12th Sep 2019 | 5 years ago
This was a return visit we were happy to find the high standards of service still in place The staff were very friendly, the rooms and hotel spotlessly clean. The food was very good with a wide choice of options. The location excellent for exploring the east coast and walking into Whitby. We will definitely be staying again.
Response
So pleased you enjoyed your return visit to the Saxonville David! Glad to hear the high standards you experienced previously were still in place, and that your dining experience was a positive one. We hope to be able to welcome you again in the future! Kind regards, Chris.
Reviewer: David G | Tue 10th Sep 2019 | 5 years ago
Stayed for 1 night with my Grand Daughter everything was excellent eg parking, room,food, and staff. Will stay here again for sure.
Response
Thank you so much for your kind words and review Debbie, delighted to hear you and your granddaughter enjoyed your stay with us recently! We look forward to welcoming you on your next visit to Whitby! Kind regards, Chris.
Reviewer: Debbie F | Mon 9th Sep 2019 | 5 years ago
One night stay in such a lovely hotel. Excellent Breakfast very helpful staff. Spotlessly clean. Will definitely stay again when we visit Whitby.
Response
Thank you for your kind words and review Rita, so pleased to hear you enjoyed your stay with us! It will be great to welcome you on your next visit to Whitby! Kind regards, Chris.
Reviewer: Rita H | Sun 8th Sep 2019 | 5 years ago
A very nice hotel,well placed for getting around Whitby.Very clean,staff really friendly,food great.would return for another stay.
Response
Many thanks for your kind review Martin, glad to hear you enjoyed your stay with us recently! We look forward to welcoming you on your next visit to Whitby! Kind regards, Chris.
Reviewer: Martin I | Wed 4th Sep 2019 | 5 years ago
A lovely hotel, clean, comfortable with attractive furnishings. The staff are friendly & attentive. Gorgeous breakfast. Will definitely come back again.
Response
Thank you so much for your kind words Julia, delighted to hear you enjoyed your stay with us recently! We feel that getting the simple things right such as friendly service and cleanliness can have a such a positive impact when staying somewhere - glad to hear we are getting things right in this instance. We look forward to welcoming you on your next visit to Whitby! Kind regards, Chris.
Reviewer: Julia W | Tue 3rd Sep 2019 | 5 years ago
Great location and excellent hospitality.very comfortable.
Response
Many thanks for your kind words Barry, delighted to hear you were able to enjoy a comfortable stay with us recently. It\'s nice being out of the hustle and bustle of town, but at this time of year especially it\'s great being so close to the cliff top to be able to enjoy the views on a morning/evening. We look forward to welcoming you again in the future! Kind regards, Chris.
Reviewer: Barry L | Thu 29th Aug 2019 | 5 years ago
breakfast was of very good quality and the staff were all lovely. hotel clean and bedroom adequate.
Response
Thank you for your kind words Liz, delighted to hear you enjoyed your breakfast and that our staff helped to make you feel welcome! We look forward to welcoming you again in the future! Kind regards, Chris.
Reviewer: Liz E | Mon 26th Aug 2019 | 5 years ago
Wonderful class style dining room with attentive waiters and waitresses, proper Sheffield table cutlery and services and good food. An air of solidity and peace pervades.
Response
Many thanks for your kind words David, delighted to hear you enjoyed your stay with us and our traditional approach to things! Few people comment on our cutlery, it\'s great to know little details such as that were recognised by yourself. We look forward to welcoming you again in the future! Kind regards, Chris.
Reviewer: David B | Mon 26th Aug 2019 | 5 years ago
My sister and I had a wonderful stay. The room and bathroom was spotless.The evening meal was well pre ted and a delight to eat. Thankyou
Response
Thank you so much for your kind words Paula, we are delighted that you and your sister had a pleasant stay with us! Great to hear you enjoyed your evening meals, we try really hard to create a pleasant dining experience and this starts with good food - it sounds like this was well appreciated! We look forward to welcoming you again in the future! Kind regards, Chris.
Reviewer: Paula F | Sat 24th Aug 2019 | 5 years ago
Excellent hotel from service to cleanliness.Excellent food, room and dining area.Very good location.This was my first time here but will return.Thank you
Response
Thank you so much for your kind words and review Glenis, we are delighted you enjoyed your first stay with us! We look forward to welcoming you on your next visit! Kind regards, Chris.
Reviewer: Glenis C | Mon 19th Aug 2019 | 5 years ago
Lovely Whitby hotel. Old fashioned style with matching services. Good secure off road car parking. Can’t fault it. Staff pleasant and helpful. Lovely breakfast. Great value for money. Would stay here again
Response
Delighted to hear you enjoyed your stay with us Nigel, thank you so much for your kind words and review! We have tried to maintain that feeling of traditional seaside hotel, with friendly service from our staff being one of the main ingredients. We look forward to welcoming you again in the future. Kind regards, Chris.
Reviewer: Nigel L | Sun 18th Aug 2019 | 5 years ago
Lovely, friendly hotel with spacious, comfortable, clean rooms. Excellent breakfast, very helpful staff. Décor slightly retro (in a good way). Good position, an easy 10 minute walk into town.
Response
Many thanks for your kind words and review Adam, so pleased you enjoyed your stay with us! All manner of things retro are becoming popular nowadays (vinyl, print photography etc) so it\'s great to hear you appreciated our look. We look forward to welcoming you again in the future. Kind regards, Chris.
Reviewer: ADAM K | Fri 16th Aug 2019 | 5 years ago
Fantastic staff, fantastic food; this is am amazing hotel.It is the second timewe have stayed there.
Response
Delighted to hear your second stay with us was another enjoyable one Ron - many thanks for your kind words and review! Pleased to hear your experience in our restaurant was a positive one, we strive to provide tasty food with service to match. We look forward to welcoming you for a third visit in the future! Kind regards, Chris.
Reviewer: Ron W | Mon 12th Aug 2019 | 5 years ago
On the rare occasion chance to get away together we chose the perfect hotel. A high standard of cleanliness. Helpfull, friendly staff well presented and discret.Menu provides a good selection of high quality. Yorkshire breakfast, a great start to the day.
Response
Many thanks for your kind words and review Larry! So pleased to hear you and your son had an enjoyable time staying with us! A hearty breakfast is definitely the ideal way to start the day, glad to hear it was to your liking! We look forward to welcoming you both again in the future. Kind regards, Chris.
Reviewer: LARRY I | Mon 12th Aug 2019 | 5 years ago
Very clean, excellent breakfast, would stay here again.
Response
Many thanks for your kind review Andrew! Glad to hear you enjoyed your breakfast, we feel it\'s the most important meal of the day! We look forward to welcoming you again in the future. Kind regards, Chris.
Reviewer: Andrew B | Sun 11th Aug 2019 | 5 years ago
A VERY CLEAN AND SMART HOTEL. EVERYTHING WAS TO THE HIGHEST QUALITY AND STANDARD. THE BREAKFAST WAS EXCELLENT AND THE STAFF VERY FREINDLY. THE ONLY SPOILER, THEY CHARGE EXTRA FOR USING THERE CAR PARK, WHICH I THINK IS UNFAIR. HENCE ONLY 4 STARS.
Response
Many thanks for your kind review Stuart! Delighted to hear your experience in our restaurant for breakfast was a positive one, and that our staff matched it. Unfortunately as we can\'t guarantee every guest a space in our car park if the hotel is full, it would be wrong for us to add the parking to charge on to the overall price. We hope you understand/appreciate this. We look forward to welcoming you again in the future. Kind regards, Chris.
Reviewer: Stuart B | Sat 10th Aug 2019 | 5 years ago
All my family enjoyed staying at the Saxonville hotel, the rooms were spotlessly clean and very comfortable, breakfast was lovely with excellent service, the hotel is in a great location, we look forward to returning in the future.
Response
So glad to hear you and your family enjoyed your stay with us David! Pleased to hear you enjoyed breakfast - we aim to provide varied and tasty options, with service to match (it sounds like we ticked the boxes for you!) We look forward to welcoming you all again in the future! Kind regards, Chris.
Reviewer: David P | Fri 9th Aug 2019 | 5 years ago
Loved everything,staff, room and breakfast!
Response
Many thanks for your kind words Hugh! We are so pleased you had an enjoyable stay with us! We view breakfast as the most important meal of the day, so it\'s great to hear you enjoyed it! It would be great to welcome you again in the future. Kind regards, Chris.
Reviewer: Hugh N | Wed 7th Aug 2019 | 5 years ago
There is nothing bad I can say about this hotel it was one of the best hotels I have ever stayed in I will be back
Response
Thank you so much for your kind words and review Karen! We are delighted you enjoyed your stay with us! It would be great to see you again, and we look forward to welcoming you. Kind regards, Chris.
Reviewer: Karen W | Sat 3rd Aug 2019 | 5 years ago
A mature hotel which was clean and inviting. Staff were efficient and pleasant. Breakfast was good.The Nearly-The evening dinner menu was very expensive. Main course £16+ for haddock chips and peas!! and portions quite small for the cost. Best value to eat out in the evening.
Response
Many thanks for your review Alfred! We are glad to hear you enjoyed your breakfast (most important meal of the day!) and our staff efficient. Sorry to hear you found your evening meals on two nights to be expensive - guests can enjoy three courses from our Table d\'hote menu for £21.50pp which also includes after-meal coffee, which we feel is very good value for money. If you have any further feedback please do let us know. We look forward to welcoming you again. Kind regards, Chris.
Reviewer: Alfred T | Mon 29th Jul 2019 | 5 years ago
This is a very traditional hotel, perfectly located in a lovely quiet residential area. Close to the beach cliffs and only around 12 minutes walk from the town centre.The hotel facilities are excellent, my room was spacious,modern,and spotlessly clean.The staff were all very helpful and very friendly. The breakfast was excellent with brilliant waiter/ waitress service. I didn't have the evening meal as i wanted to dine in town , but the menu looked excellent. It was a really good value tariff, i will definitely stay there again. Hopefully very soon, many thanks
Response
Thank you very much for your kind words Jonathan, we are so pleased you enjoyed your stay with us! We aim to provide a relaxed and pleasant atmosphere in our dining room, so it\'s great to hear your experience at breakfast was enjoyed. We look forward to welcoming you again on your next visit to Whitby! Kind regards, Chris.
Reviewer: Jonathan W | Tue 23rd Jul 2019 | 5 years ago
Always enjoy our stay at the Saxonville Hotel.We have just had a lovely 3-night stay and hope to come again whenever we plan a holiday in Whitby.Everything was excellent.
Response
Thank you very much for your kind words Keith, we are so pleased you had an enjoyable stay with us! We look forward to welcoming you on your next visit to Whitby! Kind regards, Chris.
Reviewer: Keith A | Sun 21st Jul 2019 | 5 years ago
Stayed one night in this hotel and our room on the second floor was spotlessly clean as was the rest of the hotel,the beds were very comfortable with good pillows.breakfast was waitress service and excellent quality.all the staff we encountered were a credit to the hotel.well worth paying £5 to park in locked car park.would not hesitate in booking this hotel again
Response
Thank you so much for such kind words Mr Wigglesworth, we are delighted you enjoyed your stay with us! Walking around Whitby and the surrounding areas can be tiring (and enjoyable hopefully!) and so a comfy bed and good breakfast is important! We hope to welcome you again in the future! Kind regards, Chris.
Reviewer: A W | Thu 18th Jul 2019 | 5 years ago
Wonderful, Every amenity you could wish for. Beautiful food, very helpful and friendly staff. Beautiful, spacious and spotlessly clean twin-bedded room. Absolutely Excellent. Can not wait to retun.
Response
Many thanks for such kind words Colin, we are delighted you enjoyed your stay with us! It\'s pleasing to hear the things we value - friendliness of staff, good food, and cleanliness were recognised while you were here. We hope to welcome you again soon! Kind regards, Chris.
Reviewer: Colin P | Wed 17th Jul 2019 | 5 years ago
Very friendly Hotel, comfortable rooms, helpful staff and excellent Restaurant. Would definitely recommend this Hotel
Response
Thank you for such kind words Adrian, we are delighted you enjoyed your stay with us! Glad to hear your dining experience was a positive one, we strive to create a pleasant and relaxed atmosphere in the dining room alongside serving good food! We hope to welcome you again! Kind regards, Chris.
Reviewer: Adrian B | Sat 13th Jul 2019 | 5 years ago
Fine dining and beautiful rooms. Always a warm welcome and wonderful service. A hotel with a sophisticated charm you rarely get in these modern times. An absolute joy. Five star rating.
Response
Thank you so much for your kind words and review Leonie! We are delighted you enjoyed your stay with us! Our aim is to provide as friendly and efficient a service as possible, so it\'s pleasing to hear you experienced this. We look forward to seeing you again! Kind regards, Chris.
Reviewer: Leonie B | Fri 12th Jul 2019 | 5 years ago
Excellent place to stay - very welcoming and the breakfast was great!
Response
Many thanks for your kind review Simon! I\'m still waiting for one of the chef\'s to serve me one of our breakfasts (the smell on a morning when I finish my shift is amazing) but hopefully I\'ll sample one soon! We look forward to seeing you again! Kind regards, Chris.
Reviewer: Simon A | Thu 11th Jul 2019 | 5 years ago
The Saxonville Hotel is a really excellent place to stay. The rooms are clean, comfortable and nicely decorated. The staff were friendly, polite and helpful. What more to say, this family run hotel is efficient and well organised. A really nice place to stay.
Response
Thank you so much for your kind review Earl, we are delighted you had such an enjoyable stay with us! Our aim is to try and provide as friendly and efficient a service as possible, so it\'s pleasing to hear you recognised this. We look forward to welcoming you again! Kind regards, Chris.
Reviewer: Earl B | Thu 11th Jul 2019 | 5 years ago
The Saxonville is well worth a vist if you're coming toWhitby , food , staff and room exelaintGood value for money would definitely return here again
Response
Many thanks for your kind review Martin! We are delighted you enjoyed your stay with us! We hope to welcome you again in the future! Kind regards, Chris.
Reviewer: Martin B | Tue 9th Jul 2019 | 5 years ago
lovely stay in Whitby in this hotel which is ideally situated.Really nice breakfast with good old fashioned service.Hotel was very clean and comfortable.It is perhaps a little bit expensive
Response
Many thanks for your kind review Sally! Delighted to hear you enjoyed your stay with us, and that our waitress service was to your liking. We look forward to welcoming you again! Kind regards, Chris.
Reviewer: SALLY F | Mon 8th Jul 2019 | 5 years ago
Very good hotel clean and staff very friendly.Not enough singlerooms had to pay fordouble.About 15.mins walk into town down hill.Dinner at night very good but a bit pricey main courses all £16.75.
Reviewer: Margaret S | Sun 7th Jul 2019 | 5 years ago
Excellent small hotel and very good breakfast with real fruit salad,smashing.very nice bedroom with more than enough clothes storage,we stayed for one week.the evening meal very good ,a bit expensive though.also hotel on West Cliff so downhill all the way into Whitby about 20minutes walk,but lots of taxis to bring you back uphill.
Response
Many thanks for your kind review Henrietta! Having to walk back uphill from town can be a challenge (especially after a meal down by the harbour!) but hopefully the hotel being in a quieter area makes up for this. We look forward to welcoming you again! Kind regards. Chris.
Reviewer: Henrietta H | Sun 7th Jul 2019 | 5 years ago
During my short stay i found everything to be quite perfect, staff were very friendly and professional.Definitely recommend.
Response
Thanks so much for your kind review John, we are glad you had an enjoyable stay with us! We look forward to welcoming you again! Kind regards, Chris.
Reviewer: John B | Wed 3rd Jul 2019 | 5 years ago
Overall stay was very good, the staff were all very friendly and helpful. Room was clean and comfortable. Meals were very good with the menu being changed daily.Would certainly stop here again if travelling to the Whitby area.
Response
Many thanks for your kind words and review, we are delighted you enjoyed your stay with us! Kind regards, Chris.
Reviewer: T12 | Mon 1st Jul 2019 | 5 years ago
Thank you all for my lovely stay, my room was so clean & comfy, the food was amazing & the service was very good! The staff are very friendly & are an amazing team, you will definitely see me again - thank you
Response
Many thanks for such kind words and review Caroline, we are delighted you had an enjoyable stay with us! We look forward to seeing you again! Kind regards, Chris.
Reviewer: Caroline F | Sun 30th Jun 2019 | 5 years ago
I found all your staff from the reception staff, waiting and cleaning staff all very friendly and helpful.My room was spotless, the meals in the restaurant were lovely, although on one occasion i did wait half an hour for my evening meal.2 small things, no decaf options on complimentary tray in room and windows not able to fully shut as handles faulty ( room 3), but neither of these things spoilt my stay, and would be happy to stay again
Response
Thank you for such a kind and helpful review Yvonne, we are glad you enjoyed your stay with us! I have passed on your comment about decaf options on the in-room refreshment trays. I have also passed on the issue with the window handle to maintenance - someone would have been available to look at it during your stay had it caused a problem (but we are glad it didn\'t!) We look forward to welcoming you again! Kind regards, Chris.
Reviewer: Yvonne K | Sat 29th Jun 2019 | 5 years ago
Breakfast was lovely and the staff were very helpful and efficient.
Response
Thank you for your kind review Helen, we are delighted you had an enjoyable stay with us! We look forward to welcoming you again! Kind regards, Chris.
Reviewer: Helen M | Fri 28th Jun 2019 | 5 years ago
Would recommend this hotel thoroughly enjoyed all aspects of our stay.
Reviewer: Mrs B | Sat 22nd Jun 2019 | 5 years ago
excellent hotel,all the staff are friendly,polite & very helpful,really good choice of food at both breakfast & for evening meal,clean,well run & comfortable,I could not fault a thing & will definitely stay there again .
Reviewer: Ian L | Sat 15th Jun 2019 | 5 years ago
Excellent accomodation,friendly staff,very clean. As a smoker would have liked a shelter from the rain but would book again
Reviewer: Darran H | Sat 15th Jun 2019 | 5 years ago
Lovely hotel with atmosphere to match!!!all staff very friendly and helpful would certainly stay again highly recommended! !!
Response
Many thanks for such kind words and review Brenda, we are delighted you enjoyed your stay with us! We look forward to welcoming you again in the future! Kind regards, Chris.
Reviewer: Brenda B | Thu 13th Jun 2019 | 5 years ago
Very pleasant stay. Was unaware of the attractions of this side of Whitby till a taxi driver suggested it. Many thanks.
Response
Many thanks for your kind review Michael! We look forward to welcoming you again in the future. Kind regards, Chris.
Reviewer: Michael M | Mon 10th Jun 2019 | 5 years ago
Title says it all, can’t fault this place at all. A group of ladies went to the 60s event at the Pavilion (which also was excellent) I would really recommend this hotel to anyone.
Response
Many thanks for your kind review Margaret, we are delighted you enjoyed your stay with us! Glad to hear you enjoyed the 60\'s event at the Pavilion, they seem to have a very good reputation. We look forward to welcoming you again in the future. Kind regards, Chris.
Reviewer: Margaret H | Sun 9th Jun 2019 | 5 years ago
First impressions were that the hotel reminded us of a fifties boarding house - in the nicest way!! Really comfortable, a home from home. Very friendly staff. Modern facilities in the rooms, and scrupulously clean. All those things can be found elsewhere where people put the work in, but genuine friendliness, helpfulness and atmosphere like this is rare.Would definitely stay again.
Response
Thank you so much for your kind words and review Anthony! We are delighted you had an enjoyable stay with us! It\'s pleasing to hear you appreciated the atmosphere we try to create in the hotel - our aim is to provide as relaxing, professional, and friendly environment as possible. We look forward to seeing you again in the future. Kind regards, Chris.
Reviewer: Anthony W | Wed 5th Jun 2019 | 5 years ago
Excellent friendly service, great accommodation food and location
Response
Many thanks for your kind review Leslie! We hope we contributed to an enjoyable visit to Whitby. We look forward to welcoming you again in the future. Kind regards, Chris.
Reviewer: Leslie C | Fri 31st May 2019 | 5 years ago
A serene respite during a busy travel schedule, this hotel was delightfully comfortable from the moment we stepped in the door. Charming!
Response
Many thanks for your kind words Helen! We\'re glad your stay with us allowed you some time to relax during your travels! We look forward to welcoming you again in the future. Kind regards, Chris.
Reviewer: Helen N | Wed 29th May 2019 | 5 years ago
I was stay for two nights with my daughter.We had one of the deluxe twin rooms and it was very, very nice.... quite large too, own bathroom, which wS also a decent size. TV on wall, biscuits tea coffee all in room.The beds were very comfy. The room was very clean and tidy.We didn’t have the breakfast, so cannot comment on that.The maid service was spot on too... in fact, all staff we spoke to were very helpful and nice.We really did enjoy our stay in Whitby at the Saxonville Hotel.Only have one criticism: the price was a bit high.But, overall very nice, and we would stay there again!
Response
Thank you so much for your kind words and review Ian! We are delighted you enjoyed your stay with us! It\'s pleasing to hear you appreciated the efforts of our staff - our aim is to provide as professional and friendly service as possible. We look forward to welcoming you again in the future. Kind regards, Chris.
Reviewer: Ian W | Wed 29th May 2019 | 5 years ago
Very clean and tidyStaff polite and friendly.Food good.
Response
Many thanks for your kind review James, we\'re glad you enjoyed your stay with us! We look forward to welcoming you again in the future! Kind regards, Chris.
Reviewer: James H | Tue 28th May 2019 | 5 years ago
Very clean, comfortable, with very friendly staff.Excellent food both breakfast and evening meal (though a little exspensive).Will certainly make return visit. Thank You
Response
Many thanks for your kind review Mike! We look forward to welcoming you and Bren in the future! Kind regards, Chris.
Reviewer: Mike T | Wed 22nd May 2019 | 5 years ago
We had three very comfortable nights, sleeping well. The food was wonderful, breakfast as well as the evening meal. We will definitely stay again. The staff were all very polite, friendly and helpful.
Response
Many thanks for your kind review Anne! We look forward to seeing you again. Kind regards, Chris.
Reviewer: Anne W | Tue 21st May 2019 | 5 years ago
We can’t fault the accommodation, foodand service we received when we visited Whitby recently and stayed one night at the Saxonville Hotel. Very convenient location to explore Whitby from and secure parking. All the staff were wonderful and couldn’t have been more helpful.
Response
Many thanks for such a kind review Paul! Hopefully next time you visit Whitby you will be able to enjoy more than one night! We look forward to welcoming you again. Kind regards, Chris.
Reviewer: Paul D | Sun 19th May 2019 | 5 years ago
A lovely clean hotel
Response
Many thanks for your kind review Martyn! We look forward to welcoming you again. Kind regards, Chris.
Reviewer: Martyn W | Sat 18th May 2019 | 5 years ago
Stayed at saxonville last year so we knew what to expect great food and staff bedrooms are very clean and the breakfast was fantastic and must give a mention to lee anything you want to know about the are he has great local knowledge and very nice man only down side is the climb up from the harbour if i day anything more you will think I am the owner just book here and it for your self
Response
Many thanks for your review and such kind words John! Lee is indeed a very knowledgeable guy (he\'s forgotten more than I know!) We look forward to welcoming you again. Kind regards, Chris.
Reviewer: John M | Fri 17th May 2019 | 5 years ago
In recent years standards have been dropping, but not here !Traditional values are maintained, rooms. bar, breakfast are all excellent and the price very acceptable. No wonder guests return year after year.
Response
Many thanks for your review and such kind words Neil! We look forward to welcoming you again. Kind regards, Chris.
Reviewer: Neil U | Wed 15th May 2019 | 5 years ago
3 Adults stayed two nights. Superb location. The overall experience was excellent. Good food, superb. attention to our needs, friendly welcome and a "homely" environment. The cost was slightly high, however the overall level of service and attention to detail of this family run establishment plus excellent food made it well worth it. We would have no hesitation in recommending the Saxonville Hotel.
Response
Many thanks for your review and kind words Laurence! We take great pride in providing as efficient and friendly service as possible. We look forward to welcoming you again. Kind regards, Chris.
Reviewer: Laurence H | Tue 14th May 2019 | 5 years ago
Stayed just one noght with some friends to watch the Tour de Yorkshire. Hotel staff were very good and friendly, excellent breakfast, nice room, comfortable bed. Bar staff helpful. Parking can sometimes be difficult in Whitby but staff helped us with options.
Response
Many thanks for your kind review John! Hope you enjoyed the Tour de Yorkshire! We look forward to welcoming you again. Kind regards, Chris.
Reviewer: John L | Sun 5th May 2019 | 5 years ago
Can't go wrong with this place, it's perfect.
Response
Many thanks for your kind review Carl! We look forward to welcoming you again. Kind regards, Chris.
Reviewer: Carl M | Tue 30th Apr 2019 | 5 years ago
Perfect hotel very warm and welcoming very clean staff were very pleasant breakfast very goodthank ypu
Response
Many thanks for your kind review Andy! We look forward to welcoming you again. Kind regards, Chris.
Reviewer: Andy C | Mon 29th Apr 2019 | 5 years ago
4 of us stayed at the hotel it was lovely staff are really friendly, breakfast was lovely.You get a key to get in late so there is no time limit for coming in .The hotel is in the perfect place for the pavilion.We. will definitely be back for our next trip
Response
Many thanks for your kind review Wendy! We hope you enjoyed the Goth weekend - maybe we will see you at the next event! Kind regards, Chris.
Reviewer: Wendy W | Mon 29th Apr 2019 | 5 years ago
I stayed at the Saxonville Hotel while I attended a 2 day music festival at Whitby Pavilion. The people and the hotel were lovely, the single room was a lot better than some other that I've had too.Waitress service at breakfast was a nice touch and there was never a problem getting back into the hotel at 1.00AM when the music had finished either.It's about a 10-15 minute walk down into the town and perfect for events at the Pavillion, whioh is a few minutes away.
Response
Many thanks for your kind review Chris! We\'re glad you enjoyed the music festival, they seem to be popular events. We look forward to welcoming you again. Kind regards, Chris.
Reviewer: Chris T | Mon 29th Apr 2019 | 5 years ago
Beautifully appointed family run hotel, with all the comfort and hospitality one could wish for. We loved the Silver Service at Breakfast and Dinner and the food was fantastic too.Nothing was too much for the friendly and accommodating staff.
Response
Many thanks for your review and such kind words Ian! Hopefully we contributed to an enjoyable trip to Whitby! Kind regards, Chris.
Reviewer: Ian C | Sun 28th Apr 2019 | 5 years ago
From checking in to departing the morning after, an all round excellent experience.Large, airy room with all facilities required, whole establishment spotlessly clean, and customer service second to none.
Response
Many thanks for your review and kind words Penny! Delighted you enjoyed your stay with us. We look forward to welcoming you again. Chris.
Reviewer: Penny P | Sat 27th Apr 2019 | 5 years ago
Very comfortable bedroom,excellent varied menus.Staff were very friendly and attentive,overall very happy,will be back.
Response
Many thanks for your kind review Richard! We look forward to welcoming you again. Kind regards, Chris.
Reviewer: Richard G | Mon 22nd Apr 2019 | 5 years ago
Wonderful stay. Exceptional cleansiness. Breakfast second to none would not hesitate to book again. The staff were so helpful and polite it was delightful stay.
Response
Many thanks for your review and such kind words Stephen! We look forward to welcoming you again. Kind regards, Chris.
Reviewer: Stephen K | Sun 21st Apr 2019 | 5 years ago
Fantastic hotel. Really friendly staff and the breakfast was amazing
Response
Many thanks for your kind review Ryan! We look forward to welcoming you again. Kind regards, Chris.
Reviewer: Ryan E | Sun 21st Apr 2019 | 5 years ago
On a social outing with friends in Whitby, I decided to stay over and booked a single room.The accommodation was very clean and comfortable and the hotel had a nice ambience about it.A good quiet area of Whitby, but an easy stroll into town.Excellent breakfast and very good value. I would certainly use Saxonville again.
Response
Many thanks for your kind review Tony! We hope you and your friends had a good time. We look forward to welcoming you again. Kind regards, Chris.
Reviewer: Tony E | Fri 19th Apr 2019 | 5 years ago
Had a lovely time Room, Food, Service and staff all very good
Response
Many thanks for your kind review Jonathan! We look forward to welcoming you again. Kind regards, Chris.
Reviewer: Jonathan B | Fri 12th Apr 2019 | 5 years ago
Had a very pleasant stay here breakfast was lovely would stay here again,everything you need was supplied Staff were very nice to .The only reason I haven’t given 5 stars is it could do with a lift installing .
Response
Many thanks for your kind words and review Patricia! Unfortunately, whilst it would offer benefits, it\'s not practical for us to install a lift at this present time. We look forward to welcoming you again in the future. Kind regards, Chris.
Reviewer: Patricia S | Wed 10th Apr 2019 | 5 years ago
My room was spotlessly clean & the bed was comfortable. Breakfast was lovely & staff very helpful.
Response
Many thanks for your kind review Tracy! We look forward to welcoming you in the future. Kind regards, Chris.
Reviewer: Tracy M | Mon 8th Apr 2019 | 5 years ago
Excellent spottles clean very friendly staff would highly recommend
Response
Many thanks for your kind review Christine! We look forward to welcoming you again in the future. Kind regards, Chris.
Reviewer: Christine T | Sun 7th Apr 2019 | 5 years ago
It was a lovely place to stay, on arrival I was met by a very nice hotel receptionist, very helpful and explained everything for your needs if requested, it is a very clean and tidy hotel, the bedroom was very nice and bed was comfortable and all facilities all round made the stay worthwhile, definitely I would recommend the Saxonville Hotel a place to stay in Whitby. I would see myself returning there to stay again.
Response
Many thanks for your review and such kind words Sue! We are delighted you enjoyed your stay with us! We look forward to welcoming you again in the future. Kind regards, Chris.
Reviewer: Sue F | Fri 22nd Mar 2019 | 5 years ago
A lovely place to stay. Comfy bed and very clean nice room. Good breakfast. Only booked in for one night but wish it could have been for longer.
Response
Many thanks for your review Stephen! We look forward to welcoming you again (hopefully you will be able to have an extended trip next time!) Kind regards, Chris.
Reviewer: Stephen C | Tue 19th Mar 2019 | 5 years ago
Sat on a quiet street just off the beach promenade, the Saxonville is in a great location. It's spacious, the staff are very welcoming and helpful and the menu is excellent. My room was clean, modern and comfortable.
Response
Dear BrunoThank you for your comments. We are glad you enjoyed your stay and hope to see you again.Kind regards, Gerda
Reviewer: Bruno R | Wed 13th Mar 2019 | 6 years ago
Saxonville is a real quality hotel..Restuarant was excellent,both with service and food...staff were very friendly and helpful..Our room was excellent..clean and comfortableWould certainly recommend this hotel.
Response
Dear John,We are glad you enjoyed your stay and were pleased with the food and service.We hope to see you again.Regards, Gerda
Reviewer: John S | Tue 12th Mar 2019 | 6 years ago
This hotel is one of the most pleasant I have ever stopped at. The staff are very friendly the customer service is outstanding. The hotel/rooms are extremely clean and the breakfast is brilliant. Highly recommend
Response
Dear Damian,What an excellent review you have given us. We like to keep up our high standards and it is very much appreciated when we receive such positive comments. Many thanks.Kind regards, Gerda A. Wright
Reviewer: Damian C | Sun 10th Mar 2019 | 6 years ago
Great hotel and service as usual
Response
Thanks for your comments. We hope you enjoyed your stay.Kind regards, Gerda A. Wright
Reviewer: Ron C | Mon 4th Mar 2019 | 6 years ago
A lovely, family run hotel, close to sea front on the West Cliff.The breakfast & evening meal was delicious.Breakfast is fully serviced and very good indeed. There is a very good choice including Whitby Kippers & an excellent full Yorkshire breakfast with a choice of lighter and vegetarian options, with a daily changing evening meal choice.The staff were exceedingly pleasant and helpful.My Bedroom & en suite bathroom were spotless, the beds were very comfortable.The Hotel has it own car park which is a great advantage in Whitby.£5 for the entirety of my stay + £5 returnable deposit for the car park keyI cannot fault this hotel, had a perfect stay, and would definitely stay again.
Response
We are so pleased you enjoyed your breakfasts and will be tempted to return. We pride ourselves on our high standards and good customer service and it is very much appreciated when this is recognised and commented upon.Kind regards, Gerda A. Wright
Reviewer: Patricia H | Mon 4th Mar 2019 | 6 years ago
This was out fourth time staying at the Saxonville Hotel, what better review could they receive. We will be back!!.
Response
We look forward to your return!Kind regards, Gerda A. Wright
Reviewer: David J | Sat 2nd Mar 2019 | 6 years ago
We only had two days to get away, the Saxonville Hotel was just the right place for us, very clean, comfortable with very polite and obliging staff. The room was excellent, breakfast was first class served by staff with a smile. We were made very welcome.
Response
So pleased you enjoyed your stay. We hope to see you again.Regards, Gerda A. Wright
Reviewer: Lynne O | Wed 27th Feb 2019 | 6 years ago
Hotel was in a nice quiet area of Whitby.Just a 15 minute walk into town.Has for the hotel we could not fault it was spotless.The staff were excellent breakfast was very good.Easy carparking aswell just over the road.We will certainly stay again .
Response
Thank you for your kind comments. We look forward to seeing you again.Regards, Gerda A. Wright
Reviewer: Stephen C | Tue 26th Feb 2019 | 6 years ago
This is a lovely hotel very friendly very clean breakfast is outstanding if I’m up this way again I will stay here
Response
We are so glad you enjoyed your stay. Perhaps the thought of one of our lovely breakfasts will tempt you up this way again. We will certainly look forward to seeing you!Kind regards, Gerda A. Wright
Reviewer: Terry F | Sun 24th Feb 2019 | 6 years ago
a nice welcome in an excellent location. Room was fine though the bathroom a little small. staff were pleasant, professional and friendly.Food was good.
Response
Thanks you for your comments. We hope to see you again.Regards, Gerda A. Wright
Reviewer: Martin M | Sun 24th Feb 2019 | 6 years ago
We had a lovely stay, food excellent, room good, perhaps could improve by fitting new entrance door system.
Reviewer: Neville B | Mon 18th Feb 2019 | 6 years ago
Cannot recommend this family run hotel enough, cleanlines, attention to detail and friendly accommodating staff is a welcome change to some soulless establishments we have stayed in. It is our go to hotel whenever we plan to stay in whitby.
Response
Dear Glyn, many thanks for the very kind review and comments. We hope to see you again soon.Regardsian
Reviewer: Glyn W | Mon 11th Feb 2019 | 6 years ago
Another great stay at this lovely hotel
Reviewer: Guy B | Sun 9th Dec 2018 | 6 years ago
We have just spent two nights at The Saxonville and can not fault it. Room and hotel cleanliness exilent.Food very good I am a pain when it comes to Stake I paid the supliment and got a Stake EXACTLY as I like it. The service in the Restraunt was Exilent.It was very quiet in the evening which is not a problem to us.No complaints from complaints from us and would return.
Reviewer: Terry M | Wed 21st Nov 2018 | 6 years ago
Very clean roomsLovely staffBreakfast could get looked into didnt seem fresh regards all cooked up as buffet in the kithchen and plated up as required sausages hard bacon not appealing..waiter service was brilliantGood locationBed very comfyWe will defo stay againGiven 4 stars as beacause of the yorkshire traditional breakfast
Reviewer: Ajay D | Mon 19th Nov 2018 | 6 years ago
Saxonville hotel was spotlessly clean proberly the cleanest hotel we’ve ever stayed in staff friendly breakfast was lovely . We have no complaints it was excellent .
Response
Dear Gary, many thanks for your review and kind comments, we hope to see you again in the future.RegardsIan
Reviewer: Gary H | Mon 5th Nov 2018 | 6 years ago
Very welcoming. Room spotless, comfortable and quiet. Food well prepared and presented with a good choice. Only downside is no lift for getting luggage to room but staff always willing to help so not an issue. We left thoroughly refreshed. I am gluten free and this was very well catered for with the serving staff already aware. Good value for money. Looking forward to having the chance to stay again.
Response
Dear David, thank you for taking the time to provide a review of your stay with us, which I\'m very pleased to read you enjoyed. We hope to be able to welcome you back in the future.Kind regardsIan
Reviewer: David T | Wed 31st Oct 2018 | 6 years ago
This is the second time we’ve stayed at Saxonville for the goth weekend and we have already booked for next year!Staff are very friendly and helpful, rooms are clean and comfy and the breakfast is good. What more could you ask??Good location short walk down hill to the front but far enough away to be peaceful and get a good nights sleep
Response
Dear Terry, many thanks for your kind review and comments. We look forward to seeing you again next year.RegardsIan
Reviewer: Terry R | Mon 29th Oct 2018 | 6 years ago
A realy good hotel, everything just perfect
Response
Dear Herbert, many thanks and we hope to see you again.All the bestIan
Reviewer: Herbert T | Fri 26th Oct 2018 | 6 years ago
A quite well run hotel, staff attentive and friendly, breakfast very good choice including local kippers, good location for the pavillion, large carpark across the road or a 4 day permit for street parking available for guests would stay again
Response
Dear Shaun,many thanks for your very positive comments and we look forward to welcoming you back again soon.Kind regardsIan
Reviewer: Shaun R | Tue 23rd Oct 2018 | 6 years ago
A quite well run hotel, staff attentive and friendly, breakfast very good choice including local kippers, good location for the pavillion, large carpark across the road or a 4 day permit for street parking available for guests would stay again
Reviewer: Shaun R | Tue 23rd Oct 2018 | 6 years ago
Excellent service, wonderful staff lovely rooms.I would highly recommend to everyone â¤ï¸ðŸ˜˜
Response
Dear Claire, many thanks for the review and kind comments. We hope to be able to welcome you back in the future.regardsIan
Reviewer: Claire P | Fri 19th Oct 2018 | 6 years ago
Really good hotel, large room, bath and shower.Staff friendly and efficient.Food excellent
Response
Dear Karen, thank you for the review and kind comments.regardsIan
Reviewer: Karen B | Wed 17th Oct 2018 | 6 years ago
A very friendly and top rate place. It was spotless and could not fault the service given in every part of the hotel. The staff in the restaurant were excellent. Actually couldn’t fault anything. Thank you.
Response
Dear Janice, many thanks for the review and comments, we hope to see you again in the future.All the bestIan
Reviewer: Janice B | Mon 15th Oct 2018 | 6 years ago
For a 'proper hotel' within walking distance of the harbour look no further than the Saxonville. Excellent dining room and waitress service. Doing a great job at a time when small businesses are being squeezed.
Response
Dear Robert, many thanks for your kind review, we hope to see you again in the future.RegardsIan
Reviewer: Robert J | Sun 14th Oct 2018 | 6 years ago
We had the most comfortable stay at the saxonville hotel, the breakfast was the best we had in all the hotels we stayed while touring the UK, and the people were all English which was a bonus for my American Husband
Response
Dear Kim, thank you for your review, I\'m pleased to see that everything was to your satisfaction, especially our well regarded breakfasts :).All the bestIan
Reviewer: Kim R | Sat 13th Oct 2018 | 6 years ago
Warm welcoming hotel, nice restaurant and good food. A big plus is the secure car park.
Response
Dear Derek,thank you for the kind review, we hope to be able to welcome you again in the future,regardsIan
Reviewer: Derek S | Thu 11th Oct 2018 | 6 years ago
Excellent rooms and staff most enjoyable stay
Response
Dear Stephen, thank you for the kind review, we hope to see you again in the future.regardsIan
Reviewer: Stephen B | Tue 2nd Oct 2018 | 6 years ago
Great hotel cant fault itThank you
Response
Dear Mr Bulmer , many thanks and please come again.regardsIan
Reviewer: Anthony B | Tue 2nd Oct 2018 | 6 years ago
Excellent hotel. Very clean and well serviced rooms Dining room staff very pleasant and attentive Have been several times and always enjoyed my stay
Response
Dear Alan,thank you for the review, I\'m pleased to read that you enjoyed your latest stay with us and we hope to see you again soon.Kind regardsIan
Reviewer: Alan R | Mon 24th Sep 2018 | 6 years ago
Very friendly and helpful staff,food was excellent-breakfast and dinner, everywhere was spotlessly clean. Bed was comfortable. No problem with car parking. If I have a reason to return to Whitby I will definitely stay at the “Saxonvilleâ€.
Response
Dear Laurie,many thanks for the review and kind comments.We hope to see you again in the future.All the bestIan
Reviewer: Laurie ( | Sun 23rd Sep 2018 | 6 years ago
Most comfortable stay. Well looked after by all the lovely staff. Could not fault this & will definitely recommend & will stayhere again. Thank you.
Response
Dear Dorothy, many thanks for providing a review and we very much look forward to welcoming you again.regardsIan
Reviewer: Dorothy H | Sun 16th Sep 2018 | 6 years ago
Not impressed at first glance by the location or the appearance- but really enjoyed our stay and the food and the staff.We were unaware that residents only paid £21 for the excellent evening meal which otherwise looked expensive.
Response
thank you for your review, I\'m glad that you enjoyed your stay and we hope to see you again, regardsIan
Reviewer: Geoffrey P | Sun 16th Sep 2018 | 6 years ago
My wife and I stayed for 3 nights bed, breakfast and evening meal. We particularly enjoyed the comfortable and relaxing atmosphere.All the staff were friendly and extremely helpful particularly with regards to my wife's dietary issues.Meals were excellent especially the Full Yorkshire breakfast.Rooms were very comfortable and all our needs were catered for.The hotel had been recommended to us and we would have no reservation about recommending it to family and friends.
Response
Dear Richard, many thanks for taking the time to provide a review.I\'m very pleased that you enjoyed your stay and we look forward to welcoming you and your family and friends soon.RegardsIan
Reviewer: Richard N | Fri 14th Sep 2018 | 6 years ago
STAFF FRIENDLY, HELPFUL AND PROFESSIONAL.BREAKFASTS EXCEPTIONAL. DINNER MENUS CHANGED DAILY AND EXTENSIVE.BAR AREA LARGE AND COMFORTABLE.
Response
Dear Alan, thank you for your kind comments. We hope to see you again in the future.All the bestIan
Reviewer: ALAN D | Fri 14th Sep 2018 | 6 years ago
Excellent accommodation.The head waitress is an absolute treasure to the hotel. Extremely professional, very pleasant knows her job so well.Breakfast very good choice.Only downfall, no lift.
Response
Dear Patricia,many thanks for your review. I\'ll pass on your kind comments to Alison and we hope to see you again in the future.All the bestIan
Reviewer: Patricia S | Wed 12th Sep 2018 | 6 years ago
I really enjoyed my stay at the saxonville.The room was spotlessly clean and everything was there i needed. The staff were very nice and nothing was a trouble. The breakfast was delicious and service was really fast. The hotel overall was excellent and would definetly recomend
Response
Dear Stephen,thank you for review and comments. We hope to be able to welcome you again in the future.regardsIan
Reviewer: Stephen P | Tue 11th Sep 2018 | 6 years ago
The staff are friendly and attentive, the room has everything required and is very clean.The food was excellent.It isa lovely, scenic walk down into Whitby.Only "slight issue" was our room being atthe top of the Hotel......three flights ofstairs! (no lift)!Enjoyed the Hotel verymuch. Good "old fashioned" British Hospitality and a welcome change from theovercrowded "chain" hotels.
Response
Dear Lorna,thank you for your kind review. Please come to stay again and please request a room lower down if that would suit better.regardsIan
Reviewer: Lorna R | Fri 7th Sep 2018 | 6 years ago
5 star yestayear service, decor to suit, spotless.
Response
Dear Davidmany thanks for your review. We look forward to seeing you again.regardsIan
Reviewer: David H | Wed 5th Sep 2018 | 6 years ago
From start to finish this hotel offered tremendous value for money and excellent hospitality. First time in the hotel but not the last. Fantastic
Response
Dear Glyn,many thanks for your kind comments. We look forward to seeing you again.regardsIan
Reviewer: Glyn K | Mon 27th Aug 2018 | 6 years ago
We arrived to a great Northern welcome in a hotel siiuated the right distance from the harbour Our stay was enhanced by efficient staff who worked as a team. No Mobile phones in the restaurant to distract you from the delicious food, Etiquette and common sense, Oh what a joy! It is easy to see why guests return year after year. Service with a smile.
Response
Dear Brian, many thanks for taking the time to provide a review of your stay with us, which I\'m pleased to read that you enjoyed. We very much hope that we see you again in the future.Kind regardsIan
Reviewer: Brian D | Sat 18th Aug 2018 | 6 years ago
Great hotel spotless, meals fantastic, staff brilliant
Response
Dear Robert, thank you for your review. We hope to see you again.regardsIan
Reviewer: Robert B | Fri 17th Aug 2018 | 6 years ago
Had a very enjoyable two night stay at the saxonville hotel the delux twin room was clean and comfortable " the staff very pleasant nothing to much trouble. Had evening meal one night of the stay was very good . Will stay again on our next trip to Whitby.
Response
Terry, many thanks for your review and we look forward to your next visit.All the bestIan
Reviewer: Terry S | Tue 14th Aug 2018 | 6 years ago
Had a very enjoyable two night stay at the saxonville hotel the delux twin room was clean and comfortable " the staff very pleasant nothing to much trouble. Had evening meal one night of the stay was very good . Will stay again on our next trip to Whitby.
Response
Dear Terry, many thanks for your review and we look forward to seeing you againregardsIan
Reviewer: Terry S | Tue 14th Aug 2018 | 6 years ago
Excellent hotel, location and food first class
Response
Dear Sara, many thanks for your comments, and we hope to see you again.regardsIan
Reviewer: Sara B | Sat 11th Aug 2018 | 6 years ago
Clean and comfortable hotel with lovely staff and excellent facilities - thoroughly enjoyed my stay and will definitely come again
Response
Dear Julia,I\'m very pleased to read that you enjoyed your stay with us, and we look forward to welcoming you again soon. regardsIan
Reviewer: Julia W | Wed 8th Aug 2018 | 6 years ago
Comfortable and well equipped room. Very friendly staff and would recommend staying here.
Response
Dear Claire, many thanks for the review. We hope to see you again in the future. best wishesIan
Reviewer: Claire S | Sun 5th Aug 2018 | 6 years ago
Stayed here on my own for a weekend in Whitby. The room was very hot (but we have been in the midst of a heatwave) although staff were very helpful in locating me a fan to help cool the room down.The room was clean and comfortable, and breakfast very tasty with a good selection.
Response
Dear Kim, many thanks for your review, We hope to see you again.regardsian
Reviewer: Kim C | Mon 30th Jul 2018 | 6 years ago
I really enjoyed my stay here, I like that the hotel is family run and uses traditional keys instead of card keys for the rooms. The staff were helpful and my room was comfortable. I would definitely stay at this hotel again.
Response
Matthew, many thanks for your kind review. Please book with us again the next time you are in Whitby.All the bestIan
Reviewer: Matthew L | Sun 29th Jul 2018 | 6 years ago
My wife and I recently had a 3 day break in Whitby at the Saxonville hotel and we thoroughly enjoyed our stay.Everything about the hotel was excellent.The room was spotlessly clean, the breakfast was really tasty and all of the staff were a credit to the hotel.It was our first time staying at the Saxonville but I would have no hesitation in staying there again and would recommend it to anyone. Thank you very much for making our break in Whitby so enjoyable.
Response
Dear Peter, I am very pleased to read that you and your wife really enjoyed your stay with us, we hope to be able to welcome you again in the future.regardsian
Reviewer: Peter L | Sat 28th Jul 2018 | 6 years ago
I could not fault Saxonville. Very, very clean , staff so helpful and friendly . The food was superb , the salmon and prawn salad was a work of art to look at and delicious to eat. The only criticism was the entrance , with two comfy chairs it did at first sight remind me of a retirement home !! I would love to visit again , both my husband and I thoroughly enjoyed our stay . A massive thank you to you all .
Response
Dear Dennis,many thanks for your review and thanks. We would be delighted to welcome you again in the future.regardsIan
Reviewer: Dennis C | Fri 27th Jul 2018 | 6 years ago
Excellentstay thank you - friendly welcome and helpful advice re- what to see in Whitby - much appreciated. Superb breakfast. Handy location near sea.Room well appointed, though too warm due to hot temps.
Response
Dear Judith, thank you for taking the time to review your recent stay , which I\'m pleased to read you found enjoyable.We hope to welcome you again in the future.regardsian
Reviewer: Judith P | Sat 21st Jul 2018 | 6 years ago
Had a lovely few days at this hotel.Our roomwas very clean, and the breakfast and evening meals were very good value.Friendly staff throughout.Unfortunately no lift, and no grab rail in the bath, and the staircase bannister was a little wobbly! But despite all of that a good hotel.
Response
Dear Kay,many thanks for taking the time to review your stay with us.We have ground floor rooms if you prefer next time.All the best Ian
Reviewer: Kay G | Mon 16th Jul 2018 | 6 years ago
Luxury and sophistication but retaining a homely atmosphere.
Response
Dear Leonie, many thanks for the kind review. We hope to see you again in the future. regardsIan
Reviewer: Leonie B | Sat 14th Jul 2018 | 6 years ago
The Hotel was magnificent, very, very Clean and the Room we had was amazing. First we ate out and that was horrendous so the second night we had a meal in the Saxonville Hotel which was top quality 5 Star Food. Everyone at The Saxonville were so pleasant and looked after us brilliantly. Thank you to you all and we will be staying with you again.
Response
Dear Jin,I am very pleased that you enjoyed your stay with us.Thank you for taking the time to provide a review and we look forward to greeting you again. RegardsIan
Reviewer: Jin S | Fri 13th Jul 2018 | 6 years ago
We were made to feel special for the whole time we were there.
Response
Dear Jude,I\'m pleased to read that you enjoyed your stay with us. Thank you for the review and we hope to greet you again soon. regardsIan
Reviewer: Jude P | Fri 13th Jul 2018 | 6 years ago
We had two rooms.Both were excellent.The dining room is bright and spacious.The breakfast menu was varied with good portions.The staff were efficient and friendly.The lounge and bar areas are very comfortable.The hotel car parking is a bonus even with the small charge.Our Grandson said it was the best hotel he had stayed in. We would all stay again. Thanks Saxonville Hotel.
Response
Dear James,thank you for taking the time to review your stay with us, I\'m glad to see that you enjoyed the hotel facilities and staff. We hope to see and again soon, and please pass on our regards to your Grandson .Ian
Reviewer: James R | Fri 13th Jul 2018 | 6 years ago
Excellent location with easy access to the Pavilion and harbour.Staff at the hotel were friendly and helpful.The hotel also has a car park which is located across the road at the front of the hotel.
Response
Dear Barbara, thank you for your review, I\'m happy to read that you enjoyed your stay and looking forward to seeing you again in the future. regardsIan
Reviewer: Barbara N | Tue 10th Jul 2018 | 6 years ago
Lovely hotel. Staff very welcoming and helpful. Rooms/dining room were spotless and nicely decorated. Breakfast was delicious and nicely served. Location was good, a little walk from town but enough of a stroll to get some sea air and lovely beach views en route. Communication from hotel after booking was excellent, made it all really easy abd secure car parking opposite hotel was a bonus. Would definetely stay here/recommend again.
Response
Dear Patricia, Many thanks for taking the time to provide such a comprehensive review,I am very glad that you enjoyed your stay with us and we very much look forward to greeting you again in the future. Kind regardsIan
Reviewer: Patricia H | Mon 9th Jul 2018 | 6 years ago
Another wonderful stay at the Saxonville hotel. Fantastic breakfast, lovely room, very friendly and helpful staff. Very good parking facilities, great location near the beach on West Cliff.
Response
Dear Caroline,thank you for your review of your recent stay. It was good to read that you enjoyed your stay and we hope to see you again soon.kind regardsIan
Reviewer: Caroline L | Sat 7th Jul 2018 | 6 years ago
exceeded expectations, cleanliness outstanding, staff could not do enough for you and the food top notch
Response
Dear Susan,many thanks for your review and kind comments. We hope to greet you again in the future. All the best Ian
Reviewer: Susan H | Tue 3rd Jul 2018 | 6 years ago
Amazing hotel staff fantastic couldn’t do enough for you spotless clean would stay again 😊 only downside was the noisy seagulls 😢 on the roof
Response
Dear Christine, many thanks for taking the time to review your recent stay with us. I\'m glad to see that you enjoyed your stay here. Apologies for the local seagulls and I fully understand your comment!We hope to see you again in the future. All the best Ian
Reviewer: Christine Y | Mon 2nd Jul 2018 | 6 years ago
Had a two night stay over the weekendWe found the staff from the reception, restaurant and night porter all extremely friendly and very helpful.The rooms were very clean and had all the amenities required.On our next visit to Whitby we will be booking a stay with Saxonville.
Response
Dear Jillian, I\'m pleased to read that your enjoyed your recent stay at our hotel. We very much look forward to greeting you again in the future. kind regardsIan
Reviewer: Jillian H | Mon 2nd Jul 2018 | 6 years ago
Service of the highest order
Response
Many thanks for your comment, we look forwards to seeing you again in the future. regardsIan
Reviewer: JOHN. G | Sun 17th Jun 2018 | 6 years ago
Great Hotel, very clean, lovely food andexcellent staff.
Response
Dear guest, thank you for your review of out hotel, We hope to see you again in the future Ian
Reviewer: Sandra S | Tue 12th Jun 2018 | 6 years ago
Really enjoyed our stay here , very peaceful and immaculate. Close to everything you need I’m Whitby
Response
Dear Andrew, many thanks for the review and we hope you greet you again in the future. Kind regardsIan
Reviewer: Andrew L | Mon 11th Jun 2018 | 6 years ago
The staff are exceptional and can’t do enough for you.Would certainly recommend eating in the restaurant.Very clean rooms although they were a little to hot for me even with the windows open
Response
Dear Liz,thank you for your kind review. Apologies for the warm room, we do have fans availablewhich we are always happy to provide. Hope you see you again in the future. All the best Ian
Reviewer: Liz J | Mon 11th Jun 2018 | 6 years ago
Another great stay at this lovely hotel.The staff are really friendly and cant do enough for you.We only did bed and breakfast which was but the breakfast was great everything cooked fresh and to order.With full waitress service .All in all another enjoyable stay.
Response
Ian, many thanks for taking the time to review your stay with us. We hope to welcome you back again soon. regardsIan
Reviewer: Ian H | Sun 3rd Jun 2018 | 6 years ago
I found it to be a place where attention to detail had been taken, staff were helpful and competent, things were done properly. The room was good value.Recommended.
Response
Dear Richard, thank you for the positive review, Hope to see you again. regardsIan
Reviewer: Richard P | Sun 3rd Jun 2018 | 6 years ago
Lovely hotel, a little dated but very clean. Staff very friendly. Had an evening meal in the restaurant which had a variety of choices, nice meal. Breakfast included in price, another good meal.
Response
Dear guest, thank you for the review and we hope to see you again. kind regardsian
Reviewer: Gailene S | Sun 3rd Jun 2018 | 6 years ago
We enjoyed our stay.Breakfast was good. The waitress in charge was excellentRoom was clean and quiet.
Response
thank you Richard for the review. Hope to greet you again.regardsian
Reviewer: Peter R | Mon 28th May 2018 | 6 years ago
Another wonderful stay at Saxonville. Helpful, friendly staff who respect guests privacy. Great breakfast, beautiful room, could not ask for more.
Response
Dear Caroline, I\'m very pleased that you found your stay so enjoyable and we very much hope to see you again soon.kind regardsIan
Reviewer: Caroline L | Sat 26th May 2018 | 6 years ago
A nice welcome from receptionist when we arrived early and were fine to be shown our room earlier than the stated arrival time.Room absolutely spotless and well maintained.Lovely breakfast with an added bonus of waitress service.Will certainly recommend this hotel.
Reviewer: Julie T | Mon 21st May 2018 | 6 years ago
A nice welcome from receptionist when we arrived early and were fine to be shown our room earlier than the stated arrival time.Room absolutely spotless and well maintained.Lovely breakfast with an added bonus of waitress service.Will certainly recommend this hotel.
Response
Dear Julie, thank you for taking the time to review your stay with us, which I\'m very pleased to read that you foundso enjoyable. We very much hope to see you again soon.kind regardsIan
Reviewer: Julie T | Mon 21st May 2018 | 6 years ago
A very pleasant stay with friendly staff spotlessly clean throughout and excellent breakfast. Highly recommended
Response
Dear Keith ,very pleased to read that you found your stay so enjoyable and we very much hope to see you again soon.kind regardsIan
Reviewer: Keith A | Tue 15th May 2018 | 6 years ago
Very welcoming staff and comfortable room. Lovely breakfast and very close to Whitby town centre.
Response
Dear Elizabeth, I\'m pleased that you found your stay so enjoyable and we very much hope to see you again soon.kind regardsIan
Reviewer: Elizabeth W | Wed 9th May 2018 | 6 years ago
We totaly enjoyed our weekend because of the woderful service we received,will definately return to the Saxonville.😀ðŸ‘
Response
Dear Jack, many thanks for your comments and we look forward to your next stayregardsian
Reviewer: Jack A | Tue 8th May 2018 | 6 years ago
We were met on reception by a happy receptionist. She showed us to our room. The room was a double room with a shower. It was a large room with a television. Bath robes and slippers were supplied.Parking is supplied with a small car park near the hotel.Breakfast was waitress service. Lots to choose from.We had a lovely time in Whitby as always. The hotel and staff were 5 stars.Thank you .
Response
Dear Christine, thank you very much for your comprehensive review which I\'mpleased that you foundso enjoyable and we very much hope to see you again soon.kind regardsIan
Reviewer: Christine B | Tue 8th May 2018 | 6 years ago
This hotel is only 10-15 minutes' walk from town. I had a very comfortable and quiet room. I'm used to staying in budget hotels, so it was a pleasant surprise to find that my room had a bath, a kettle and a comfy chair. The bed was lovely.
Response
Dear Anna, thank you for the review and we look forward to greeting you again in the future.regardsIan
Reviewer: Anna G | Tue 8th May 2018 | 6 years ago
Perfect location- secure car parking and no need to use car at all during stay - easy walk into Whitby town and nearby bus stop for half hourly service along the coast. Hotel friendly, comfortable and clean and we highly recommend it.
Response
Dear David, thank you for your kind comments, we hope to see you again soon. all the best Ian
Reviewer: David E | Sat 5th May 2018 | 6 years ago
A very nice hotel with helpful and friendly staff. The rooms are a good size with plenty of wardrobe and draw space. The hotel has free WiFi and the full English breakfast is very nice, along with the large pot of Yorkshire tea.
Response
Dear Paul,thank you for your kind review. We hope to see you again in the future. All the bestIan
Reviewer: Paul R | Tue 1st May 2018 | 6 years ago
Absolutely loved our stay at the hotel, we were met at reception by Janet who was very friendly, welcoming and informative. Our room was great and one of the cleanest I have ever experienced, in addition, their were fantastic little touches that are often omitted in hotels these days such as boxes of tissues, a portable makeup/shaving mirror, fully stocked tea, coffee, hot chocolate station with the added bonus of a lovely little packet of biscuits. The bed was comfortable and we both slept extremely well.In the morning we went to the dining room for breakfast and were surprised to find it was full waiter service and the choices were varied. We opted for a Yorkshire breakfast and toast which was delicious, my partner had tea which was served in a silver teapot with additional hot water again its the little extra touches that make this hotel so special also I must add that the sugar had a proper sugar spoon.The following day my partner was not able to make it down for breakfast but the kitchen made up a sandwich and yoghurt on a tray for her to eat later and assured me it was no trouble at all.The hotel obviously maintains high standards and appears almost in a time warp which I wish other hoteliers would realise is not a bad thing.We would recommend this establishment wholeheartedly to anyone visiting whitby, it is absolutely a hidden gem.
Response
Dear Glyn. Thank you for taking the time to review your stay at our Hotel.It is very good to read that you appreciated the high standards that we aim to provide for all our guests.We very much look forward to seeing you again in the future. RegardsIan
Reviewer: Glyn W | Mon 30th Apr 2018 | 6 years ago
Pleasant spacious room. Lovely crisp white sheets and bathroom very clean + bath and shower available -so all good.Friendly staff and breakfast was beautiful whitby kippers and homemade porridge. Excellent. Waiting staff very attentive. Hotel not too far from the marina and just a stone's throw from the Pavilion. Very good pub - Angel, just round the corner with music and traditional bar and full of locals.
Response
Dear Hazel,thank you for your review. I am pleased that you enjoyed your stay here, especially our well regarded breakfast and friendly staff. We all hope to see you again when next in Whitby.best wishesIan
Reviewer: Hazel M | Mon 30th Apr 2018 | 6 years ago
Stayed for one night only , very friendly welcome , room was clean and spacious . Great breakfast.
Response
Dear Neil,many thanks for your positive review. I am pleased that you enjoyed your stay at our Hotel and we hope to see you again soon.RegardsIan
Reviewer: Neil U | Sun 29th Apr 2018 | 6 years ago
Well maintained Hotel. Friendly, helpful staff. Superb breakfast. Great location. Really nice room.
Response
Dear Martin. Thank you for the positive review. I am pleased that you found everything to your satisfaction.We look forward to welcoming you again soon.All the best Ian
Reviewer: Martin P | Thu 26th Apr 2018 | 6 years ago
Easy check in and out, great breakfast, clean tidy and very friendly. What more could one need. Oh yes, even a car park. £2 to park my motorcycle for the night, Bargain.
Response
Dear Ray,Many thanks for taking the time to review your stay with us, which I am pleased to read you enjoyed. We hope to see you again in the futureregardsIan
Reviewer: Ray F | Sun 22nd Apr 2018 | 6 years ago
We stayed in room 6 great room. Food as expected top quality.Service in dining room second to none, very pleasent staff. Overall great stay.
Response
thank you for the review David, we hope to see you in the futureall the best Ian
Reviewer: David J | Tue 27th Mar 2018 | 6 years ago
We only stayed for a 2-night break but would definitely go back there again.Good location, excellent staff and lovely food.Our room wasn't particularly spacious but we booked late and there are larger rooms.The age and design of the building means that it may not have all of the 'mod cons' that some people might want, but major modernisation would rob it of its character. 'It is, what it is', so enjoy it for that - a lovely, traditional hotel in one of - some would say 'the' - most beautiful and atmospheric coastal towns in the country.All in all, we had a lovely time there.
Response
Dear Russell,I\'m pleased to read that you enjoyed your stay with us and in Whitby generally. We hope to see you againregardsian
Reviewer: Russell H | Sun 18th Mar 2018 | 6 years ago
A wonderful old fashioned hotel, everything was immaculate, the service was first class, and the breakfast and evening meal were excellent! Definitely staying here again, just sorry to only of had 1 night! I stay in hotels all week for work, & this is the best I’ve found in quite a while!
Response
thank you Sharon, we hope to see you again. regardsian
Reviewer: Sharon E | Sat 17th Mar 2018 | 6 years ago
Fantastic room,great service, delicious food
Response
many thanksfor your kind comments Kuba,all the best Ian
Reviewer:B | Thu 8th Mar 2018 | 7 years ago
very nice stay at the saxonville , staff very friendly , food very good , room very comfortable and a good location.
Reviewer: Richard F | Mon 26th Feb 2018 | 7 years ago
Fantastic staff.Clean and comfortable hotel.Super breakfast.Great location.
Reviewer: Linda M | Mon 26th Feb 2018 | 7 years ago
Staying at the Saxonville hotel was a pleasant experience, accommodation, food and staff were very good, would certainly recommend it.
Reviewer: Lee H | Mon 26th Feb 2018 | 7 years ago
Friendly, well trained staff, immaculate rooms rooms and perfect breakfast.Will reccomend this hotel to friends
Reviewer: David L | Sun 18th Feb 2018 | 7 years ago
I stayed in this hotel for one night. The room was a delux twin and it was perfect. All of the details made a real difference, from the dressing gown and slippers provided, the cotton buds in theselection of regular and decaf tea and coffee.I arrived with a push bike and the staff were so helpful in finding a secure place for me to leave it.For breakfast I had the kippers and I have never seen them presented in such an amazing way!It was all the little touches that made this a lovely stay. I would have to say this is the nicest hotel I have ever stayed in!
Reviewer: Teresa B | Sun 18th Feb 2018 | 7 years ago
Enjoyed our stay,room was a nice size,and Breakfast was excellentOnly problem was parking. The hotel car park was awash with mud with dirt getting onto our clothes/shoes and treading into the hotel.We appreciate the cost to put a hard surface over the area maybe gravel ?? Seams a shame tohave to put up with this as the Hotel and service was lovely
Reviewer: Ron S | Sun 18th Feb 2018 | 7 years ago
Lovely and clean....cant fault the place at all..thanks for a great stay
Reviewer: Chris R | Sun 18th Feb 2018 | 7 years ago
A lovely hotel. Great location. The food was excellent, both the breakfast and the evening meals. Pristinely clean throughout and very obliging staff. One of the best hotels I've ever stayed in.
Reviewer: Timothy L | Sat 17th Feb 2018 | 7 years ago
Had a great stay at this hotel, room very big and excellent facilities.
Reviewer: Gillian S | Fri 16th Feb 2018 | 7 years ago
A top class hotel have stayed many times and is very comfortable
Reviewer: Martyn W | Thu 15th Feb 2018 | 7 years ago
What a fabulous gem we’ve found located within walking distance to the shops and restaurants in Whitby. The Saxonville Hotel will not disappoint. We stayed in room 22 and would highly recommend. Spacious and clean with large double bed and furnished beautifully. Staff are friendly and attentive with a perfectsilver service Yorkshire breakfast to complete our short stay.Thank you Saxonville Hotel, we will definitely return.
Reviewer: Steven D | Sun 5th Nov 2017 | 7 years ago
Once again first class in all areas
Reviewer: Martyn W | Fri 3rd Nov 2017 | 7 years ago
Enjoyed our stay st saxonville. Food &. Table service fantastic & lovely staff . Would recommend having the evening meal .excellent value for 3 courses & very tasty . The only slight downside bit of a walk to centre .But we used a great taxi service recommended by the hotel at discount price, when weather was bad def book again
Reviewer: Lorraine R | Tue 31st Oct 2017 | 7 years ago
Single room with plenty of space...a little dated but immaculately clean with lovely towels.Great breakfast with waiter service (can't remember the last time I had that at breakfast...I stay away a lot!) and a proper tea pot with additional hot water too. Perfect.Car park is really handy at £2 per day with a £5 deposit on the key.Very friendly and helpful lady on reception. Only negative is Wifi which wasn't available in my room,Well done Saxonville.
Reviewer: June R | Mon 30th Oct 2017 | 7 years ago
An absolutely lovely stay in a perfect location.The hotel has been kept to a very high standard and the staff we met were friendly and efficient especially our waitress at the dinner table.I would definitely come back.Breakfast and evening meal were very good
Reviewer: Carolyn B | Sun 29th Oct 2017 | 7 years ago
My daughter and i stayed two nights in october. The staff were friendly, though we wernt told that wifi was only available in the public areas which was a bit inconvenient. The room was clean and comfortable and breakfast was fine, although i do prefer a buffet breakfast. We felt that the hotel really needed updating and was rather expensive for its standard.
Reviewer: Meg L | Sun 29th Oct 2017 | 7 years ago
excellent Crew and Restaurant
Reviewer: Jurg R | Sun 29th Oct 2017 | 7 years ago
Although I was in the area with some of my family, due to last minute decision, I was staying in hotel on my own. The staff were very friendly, the service was excellentand I felt very comfortable. The room was spotless and the breakfast were delicious.Very good value for money and throughly recommended. My first time to the lovely town. Will definitely return again and stay at The Saxonville Hotel
Reviewer: Caterina H | Sat 28th Oct 2017 | 7 years ago
This is the second time that I have stayed at this hotel, and it is difficult to fault the excellent service.
Reviewer: John B | Fri 27th Oct 2017 | 7 years ago
what a brilliant hotel lovely and clean, very friendly, helpful stsff and excellent food. would highly recommend this hotel.
Reviewer: Cheryl O | Thu 26th Oct 2017 | 7 years ago
A very pleasant stay indeed all beit for a few days. Excellent meals served in a traditional manner. Brlliant waiters/waitresses....very attentive at all times. A most pleasing welcome on checking in; very accommodating.
Reviewer: Christine S | Tue 24th Oct 2017 | 7 years ago
We enjoyed a luxurious and relaxing weekend at the Saxonville. Our room was spacious and very comfortable, with everything we could need, including plenty of well-situated mirrors andvery good lighting (two things which seem to be missing in most hotels); it appeared to have been recently refurbished to an extremely high standard. Standards of furnishing and cleanliness throughout the hotel were exceptional, as was the quality of the meals. Every member of staff we encountered gave excellent, efficient service in a pleasant and friendly manner, showing genuine concern and interest but without any unnecessary fuss or intrusion.
Reviewer: George T | Tue 24th Oct 2017 | 7 years ago
A welcoming hotel. Double superior room was cosy and so clean. Beds so comfortable. Breakfast amazing.Served at your table. No up and down like for a buffet style. Will be back.
Reviewer: Jean M | Tue 24th Oct 2017 | 7 years ago
We booked and stayed at this hotel by pure accident as Whitby was heavily booked up at the time of our visit, we were a party of four and had two standard double rooms. The rooms were very clean, the staff attentive smart and polite at all times, nothing was too much trouble. The brekfasts were very good. I cant comment on the evening meals as we didnt eat there, something we will remedy on our next visit because we will definately stay there again.
Reviewer: Martyn B | Mon 23rd Oct 2017 | 7 years ago
Very pleasant stay and food was very good.
Reviewer: Sandra R | Mon 23rd Oct 2017 | 7 years ago
We had a very pleasant stay for one night. Room was small but comfortable and very clean. Staff very friendly and helpful. Breakfast was excellent and parking close by.
Reviewer: Peter M | Wed 18th Oct 2017 | 7 years ago
Excellent would definitely recommend
Reviewer: Steve C | Sun 15th Oct 2017 | 7 years ago
Hello we had a very comfortable stay with you everything was near perfect ,from warm and attentive . staff to excellent food we look forward to another stay with you.
Reviewer: Stewart R | Sat 14th Oct 2017 | 7 years ago
Excellent traditional style family run hotel, opened in the 1980s and still has some original features and fixtures albeit very high quality and beautifully cared for.Most comfortable, professional and caring staff,food first class.Had a wonderful two nights' break and would go back.
Reviewer: Stephanie S | Tue 10th Oct 2017 | 7 years ago
Nice wonderful hotel offstreet parking 4 small deposit nice clean comfortable room all amenities in room .woke up to silver service breakfast which was tasty and served with a smile 11/10 defo gunna stay again .it rounded off a nice weekend .
Reviewer: Mike L | Mon 9th Oct 2017 | 7 years ago
Enjoyable stay at the Saxonville whilst on a walking break. Rooms clean and well appointed, food good and staff attentive and having a car park is a bonus.
Reviewer: Derek S | Sun 8th Oct 2017 | 7 years ago
our stay was excellent the hotel was spotlessly clean staff were warm and friendly food was really good and plentiful
Reviewer: Jackie L | Fri 29th Sep 2017 | 7 years ago
Cannot fault our stay. Hotel food staff excellent, look forward to our next stay.
Reviewer: Angeline W | Thu 28th Sep 2017 | 7 years ago
A most enjoyable stay great food lovely rooms and wonderful staff
Reviewer: Nigel S | Wed 27th Sep 2017 | 7 years ago
Stayed for 2 nights at this hotel. A really comfortable place to stay. Clean and comfy rooms. Great breakfast all served fresh to your table (no serve your self buffet) which is a refreshing change. Staff are very friendly & helpful. A little walk in to Whitby centre but ideal for the pavilion. Private parking was a bonus. Would definitely stay here again.
Reviewer: Susan S | Tue 26th Sep 2017 | 7 years ago
Very happy with our room and the staff were good ! Breakfast was well cooked and plentyful.carparking a big bonid .
Reviewer: JOHN R | Fri 22nd Sep 2017 | 7 years ago
Very happy with our room and the staff were good ! Breakfast was well cooked and plentyful.carparking a big bonus !
Reviewer: JOHN R | Fri 22nd Sep 2017 | 7 years ago
We stayed at the saxonville Enjoyed our stay. Comfortable lashings of hot water waitress service at breakfast and the private parking all well appreciated
Reviewer: Marianne E | Fri 22nd Sep 2017 | 7 years ago
Stayed at this hotel many times and have always liked it which is why we return. Excellent family run hotel with really welcoming and friendly staff. Facilities are good rooms are comfortable and the restaurant serves lovely food.
Reviewer: Anne H | Tue 19th Sep 2017 | 7 years ago
You are so fortunate to have such attentive and pleasant staff. Food was good value and tasty. Rooms comfortable and well presented.
Reviewer: David B | Mon 18th Sep 2017 | 7 years ago
Not every hotel can provide 4 guys on a four day walking holiday with a single room at a reasonable cost. But the Saxonville did and we had a very enjoyable stay. The rooms are comfortable, the bathrooms have baths, the dining and bar facilities are excellent and the staff arevery pleasant.Excellent choice!
Reviewer: Chris H | Sat 9th Sep 2017 | 7 years ago
Since moving back to England in 2015 my husband has frequently expressed a wish to visit Whitby, so I thought I would surprise him .I chose the hotel with care, as I wanted our break to be a special one, and I cannot praise it enough. Nothing was too much trouble, the staff were friendly and professional and the meals were excellent..And of course the room and ensutebathroom were spotless, the bed and pillows were extremely comfortable and we both slept like logs.Having a private car park was also a bonus.Next time we shall book a longer stay.
Reviewer: Marilyn H | Sun 3rd Sep 2017 | 7 years ago
Could only stay one night this time but had a lovely time.The rooms were clean and quiet, the staff were friendly and appreciated that there was no single room supplement for our two children in single rooms.Breakfast was great with bacon well cooked (I don't like it when it's barely cooked)
Reviewer: Gill F | Sun 3rd Sep 2017 | 7 years ago
What a treat, this hotel was clean, our room was spacious with all the little extras as stated. Breakfast was absolutely amazing! and the service even better!!great choice of food and freshly cooked. Will definately stay here again and would highly recommend this hotel.To all the staff... Thankyou... and hope to see you soon x x
Reviewer: Lorraine T | Wed 30th Aug 2017 | 7 years ago
Thoroughly enjoyed our stay the staff were friendly and very efficient.The award winning breakfast was delicious and the evening meal menu was so good we ate in every night which doesn't happen very often as I am very fussy and it is unusual for me to find one thing on a menu that I like never mind something every night this was a silver service restaurant and all the staff were great stopping to have a chat about our day.The rooms were very clean and comfortable we would certainly go back enjoyed every minute.
Reviewer: SUSAN J | Tue 29th Aug 2017 | 7 years ago
Had a lovely stay and was a shame we weren't staying longer. The breakfast was superb as was the service. The bathroom let our room down but otherwise happy with our night stop over.
Reviewer: Emma B | Tue 29th Aug 2017 | 7 years ago
Saxonville Hotel was an excellent place for our short break in Whitby.Thank you.
Response
thank you for taking the time to review your stay, please visit us again soon
Reviewer: Juliet H | Sun 27th Aug 2017 | 7 years ago
We stayed here for one night last Thursday because we wanted to go to some events at the Folk Week.It was fine for what we wanted.A very pleasant, very clean and well-kept hotel, and we had a light bright room. The breakfast was delightful because it was all table service so there was none of the usual scrum at a buffet table, and none of the usual up-down-up to collect spoons and other forgotten bits and pieces. Our overnight cost £156.00 B&B for two which is not cheap but we didn't mind for a one-off and because the staff (who are presumably a large part of the cost) were so nice.
Response
thank you for taking the time to review your stay, please visit us again soon
Reviewer: Fiona F | Sat 26th Aug 2017 | 7 years ago
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Response
thank you for taking the time to review your stay, please visit us again soon
Reviewer: Michel D | Thu 24th Aug 2017 | 7 years ago
We stayed at the Saxonville last weekend and arrived at 1pm, we were pleasantly surprised our room was ready, we had a delux double and it was very spacious and comfortable. We were in Whitby for the folk festival and spent a lot of time with friends it was really lovely to come back at the end of the day to this lovely peaceful hotel. The staff were very friendly and the breakfast was brilliant, silver service with lots of choice, def recommend this hotel, a bit more expensive but worth it.
Response
thank you for taking the time to review your stay, please visit us again soon
Reviewer: Elaine K | Tue 22nd Aug 2017 | 7 years ago
I was only there for 1 night. Comfortable clean room; friendly staff; very nice breakfast, and good overall value. Small charge for secure parking but well worth it.
Response
thank you for taking the time to review your stay, please visit us again soon
Reviewer: James G | Tue 22nd Aug 2017 | 7 years ago
Stayed with a friend. Both agree rooms were clean and tidy, showers were great, beds very comfortable and the food was fabulous. The staff were very friendly and helpful. Would certainly stop again. If there could be a critism, it would be that some light entertainment in the evening would be nice
Response
thank you for taking the time to review your stay, please visit us again soon
Reviewer: Julie H | Sat 19th Aug 2017 | 7 years ago
I visited Whitby recently and stayed at the Saxonville Hotel. The whole experience was excellent, the reception, the room and facilities and the food. The hotel is in a good location and it was also very handy having a private car park. No issues for me whatsoever so a well deserved 5 out of 5.
Response
thank you for taking the time to review your stay, please visit us again soon
Reviewer: Shawn M | Wed 16th Aug 2017 | 7 years ago
An exceptionally friendly hotel: the staff are it's greatest asset: first class silver service restaurant:breakfast even better and reasonably priced dinners: my reason for not giving it five stars is that whilst spotlessly clean room 15 had little natural light and did not reflect the price paid, but we had a very pleasant 7 day holiday
Response
thank you for taking the time to review your stay, please visit us again soon
Reviewer: David D | Tue 15th Aug 2017 | 7 years ago
Lovely clean peaceful hotel . Friendly staff and a delicious silver service breakfast would highly recommend to anyone
Response
Many thanks for your kind and positive review of our hotel, we hope to see you again soon! The Saxonville Hotel
Reviewer: Alan B | Sun 13th Aug 2017 | 7 years ago
We have just enjoyed a four night stay.the bedroom (2) was large and spotless.the meals first class and the staff were excellent.the hotel having a car park is a massive bonus.this was our second visit here and hope to come back in the near future.thank you all.
Response
Many thanks for your kind and positive review of our hotel, we hope to see you again soon! The Saxonville Hotel
Reviewer: Christopher C | Sat 12th Aug 2017 | 7 years ago
Very comfortable and very good service. An excellent British seaside hotel
Response
Many thanks for your kind and positive review of our hotel, we hope to see you again soon! The Saxonville Hotel
Reviewer: MARGARET H | Tue 8th Aug 2017 | 7 years ago
Than you you for a lovely stay it was perfect very friendly very clean and a very good breakfast
Response
Many thanks for your kind and positive review of our hotel, we hope to see you again soon! The Saxonville Hotel
Reviewer: Jacqueline D | Mon 7th Aug 2017 | 7 years ago
FOOD AND SERVICE OUTSTANDING
Response
Many thanks, we hope to see you again soon!The Saxonville Hotel
Reviewer: PAUL H | Thu 3rd Aug 2017 | 7 years ago
Pleasant clean good facilities friendly efficient staff.
Response
Many thanks, we hope to see you again soon!The Saxonville Hotel
Reviewer: Sheila H | Thu 3rd Aug 2017 | 7 years ago
The accommodation, service and food were all very good.The only disappointment was that we were told that we could not leave our car in the car park until midday on day of checkout even though we had paid a charge.
Response
Thank you for your comments.Car parking is available until check out, which is 10.30am on the morning of departure.
Reviewer: Dennis M | Tue 1st Aug 2017 | 7 years ago
Enjoyed the stay here very comfortable room. We booked a deluxe double bedroom. The breakfast was good & the the table d'hote was very good value.
Response
Many thanks, we hope to see you again soon!The Saxonville Hotel
Reviewer: Derek T | Tue 1st Aug 2017 | 7 years ago
the hotel is lovely,the staff friendly and helpful[with bus routes etc] the breakfasts good with plenty of choice and I love the locationup on the west cliff away from all the hustle and bustle yet easy to get to it when I wanted to. a very enjoyable 5 days!!
Response
Many thanks, we hope to see you again soon!The Saxonville Hotel
Reviewer: Susan S | Sun 30th Jul 2017 | 7 years ago
Spacious room ,lovely breakfast,friendly staff.
Response
Many thanks, we hope to see you again soon!The Saxonville Hotel
Reviewer: Clive B | Wed 26th Jul 2017 | 7 years ago
Staff all first class cleaning perfect all the way through will stay again
Response
Many thanks, we hope to see you again soon!The Saxonville Hotel
Reviewer: MARTIN S | Tue 25th Jul 2017 | 7 years ago
Quaint but lovely hotel.Lovely food & handy to get to the centre of Whitby.Great for parking as hotel has own parking which is a great asset in Whitby
Response
Many thanks, we hope to see you again soon!The Saxonville Hotel
Reviewer: Elizabeth P | Tue 25th Jul 2017 | 7 years ago
Very comfortable room, however if you are not totally mobile the upper floors call for stamina as there is no lift. Food was good and well presented. The carpark entry barrier is not the easiest to unlock especially in bad weather.
Response
Many thanks, we hope to see you again soon!The Saxonville Hotel
Reviewer: Stuart W | Tue 25th Jul 2017 | 7 years ago
A very nice hotel with nice and helpful staff.
Response
Many thanks, we hope to see you again soon!The Saxonville Hotel
Reviewer: Karin H | Mon 24th Jul 2017 | 7 years ago
A wonderful hotel, clean, bright, very good breakfast, great happy, helpful staff, always there when you wanted then, even the night ported was a very happy and helpful young man.
Response
Many thanks, we hope to see you again soon!The Saxonville Hotel
Reviewer: Michael E | Mon 24th Jul 2017 | 7 years ago
A lovely clean hotel with friendly staff and secured parking. Our room was large and the bed comfortable. Would have preferred a walk in shower cubicle instead of a shower over a bath but this wasn't really an issue. Would definitely stay here again
Response
Many thanks, we hope to see you again soon!The Saxonville Hotel
Reviewer: Carol H | Mon 24th Jul 2017 | 7 years ago
Comfortable clean hotel with very friendly staff.Dinner and breakfast excellent.Book direct rather than through travel site as it is cheaper!
Response
many thanks for taking the time to review the Saxonville Hotel - we are glad you enjoyed your stay and hope to see you again
Reviewer: Margaret L | Sun 16th Jul 2017 | 7 years ago
Once again a perfect stay with lovely food.
Response
many thanks for taking the time to review the Saxonville Hotel - we are glad you enjoyed your stay and hope to see you again
Reviewer: Martyn W | Wed 12th Jul 2017 | 7 years ago
clean friendly comfortable great food good location will definately be back & recommend highly
Response
many thanks for taking the time to review the Saxonville Hotel - we are glad you enjoyed your stay and hope to see you again
Reviewer: Alison T | Wed 12th Jul 2017 | 7 years ago
Excellent stay. The rooms were clean, fresh and bright, the food excellent and the people really friendly and helpful. Thank you for making it a really enjoyable stay. will certainly be back in the future.
Response
many thanks for taking the time to review the Saxonville Hotel - we are glad you enjoyed your stay and hope to see you again
Reviewer: Mr. P | Wed 12th Jul 2017 | 7 years ago
Great service Great car park Great break
Response
many thanks for taking the time to review the Saxonville Hotel - we are glad you enjoyed your stay and hope to see you again
Reviewer: SHEILA H | Wed 12th Jul 2017 | 7 years ago
This is a lovely hotel,very comfortable and clean with lovely staff who are incredibly helpful and provide great customer service. I would definitely stay again.
Response
many thanks for taking the time to review the Saxonville Hotel - we are glad you enjoyed your stay and hope to see you again
Reviewer: Rachel L | Tue 11th Jul 2017 | 7 years ago
Although only 1 night we found the hotel to be extremely good in every aspect.Should we revisit Whitby we would have no hesitation in booking with you. First class breakfast!
Response
many thanks for taking the time to review the Saxonville Hotel - we are glad you enjoyed your stay and hope to see you again
Reviewer: Peter T | Tue 11th Jul 2017 | 7 years ago
This hotel was lovely. It's location was perfect being just far enough from the hustle and bustle to be quiet but near enough to easily get into town and just around the corner from the beach.The check in was easy and the room was clean with plenty of storage. Our room was located on the top floor and was accessed by four flights of stairs, which didn't bother us but may have been difficult for some people as there was no lift.Breakfast was wonderful and made a real difference being table service rather than the usual buffet and was set out beautifully with silver cutlery.All in all a lovely place to stay
Response
many thanks for taking the time to review the Saxonville Hotel - we are glad you enjoyed your stay and hope to see you again
Reviewer: Phillip B | Mon 10th Jul 2017 | 7 years ago
Had a very enjoyable stay room was very clean and had every thing that you needed for your stay would definitely recommend to others and would book again next time we are at Whitby
Response
many thanks for taking the time to review the Saxonville Hotel - we are glad you enjoyed your stay and hope to see you again
Reviewer: Caron M | Mon 10th Jul 2017 | 7 years ago
We found the hotel to be friendly and welcoming. Nothing worth carping about since it fulfilled most of our requirements.It would have been nice if there had been a lift. We were on the top floor with two heavy cases. Otherwise fine.
Response
many thanks for taking the time to review the Saxonville Hotel - we are glad you enjoyed your stay and hope to see you again
Reviewer: John B | Wed 5th Jul 2017 | 7 years ago
Very good hotel staff exerlent
Response
many thanks for taking the time to review the Saxonville Hotel - we are glad you enjoyed your stay and hope to see you again
Reviewer: Jean D | Mon 3rd Jul 2017 | 7 years ago
A super hotel, full of charm and comfort in a lovely location. We enjoyed our stay.Staff were very friendly and courteous and our food was excellent. We hope to return!
Response
Thank you for taking the time to leave us such a positive review. We are delighted that your stay was an enjoyable one. Louise, Saxonville Hotel
Reviewer: Thomas C | Mon 26th Jun 2017 | 7 years ago
Lovely staff. Food at breakfast and evening meal excellent. Location close to the sea front and within walking distance of the harbour and the town centre was a bonus .Main concern was the absence of air conditioning in the bedrooms which were stifling. Opening the windows made no difference. This is unusual in hotels these days and a shame as everything else was fine.
Response
Thank you for taking the time to review the Saxonville. We are delighted to hear you enjoyed all our restaurant had to offer. We are sorry to hear your concerns regarding the lack of air conditioning in the bedrooms - as im sure you discovered, our restaurant benefits from air con and our lounge has large ceiling fans to help combat the warm weather. Unfortunately Whitby is not renowned for such high temperatures so air conditioning In our bedrooms is not often beneficial, but im glad the weather was so kind for your stay and hope this will not deter you from a return visit in the future.Louise, The Saxonville Hotel
Reviewer: Diane C | Wed 21st Jun 2017 | 7 years ago
We had a lovely weekend at The Saxonville for our 41st wedding anniversary. The hotel is spotless and the staff very friendly. We had a lovely breakfast both mornings and it was nice to be able to park securely.
Response
Thank you for taking the time to leave us such a positive review. We are delighted that your stay was an enjoyable one and that we could be part of your special occasion.Louise, Saxonville Hotel
Reviewer: Sandra S | Tue 20th Jun 2017 | 7 years ago
We enjoyed our stay at the Saxonville, which is a "proper" hotel with comfortable rooms,waitress served meals, and friendly and helpful staff.
Reviewer: Stuart P | Fri 2nd Jun 2017 | 7 years ago
Great brekkie, friendly staff
Response
Thank you for taking the time to leave us such a positive review. We are delighted that your stay was an enjoyable one. Louise, Saxonville Hotel
Reviewer: Christopher T | Fri 2nd Jun 2017 | 7 years ago
Good comfortable and well kept Hotel with excellent service both from the reception staff and in particular the restaurant staff who were outstanding!
Response
Thank you for taking the time to leave us such a positive review. We are delighted that your stay was an enjoyable one and that our lovely staff made such a lasting impression!Louise, Saxonville Hotel
Reviewer: Anne P | Wed 31st May 2017 | 7 years ago
Excellent hotel. Good room, nice facilities and great breakfast!
Response
Thank you for taking the time to leave us such a positive review. We are delighted that your stay was an enjoyable one. Louise, Saxonville Hotel
Reviewer: Stephen C | Tue 30th May 2017 | 7 years ago
Our stay was absolutely super the food and staff were excellent the room was spotless and very comfortable we would recommend this hotel to anyone who likes the comfort and quietness of this wonderful town. The location of the hotel is just far enough away from the bustling centre but easy walking down to the town. The only drawback is it does not have a lift so if you are unable to manage stairs make sure you book a lower room.
Response
Thank you for taking the time to leave us such a positive review. We are delighted that your stay was an enjoyable one. Please let us know should you decide to visit us again and we will try our best to accommodate you in a room on the ground or first floor where possible.Louise, Saxonville Hotel
Reviewer: Keith W | Tue 30th May 2017 | 7 years ago
We had a great stay and found the hotel to be very friendly and will be returning next year
Response
Thank you for taking the time to leave us such a positive review. We are delighted that your stay was an enjoyable one. Louise, Saxonville Hotel
Reviewer: K S | Tue 30th May 2017 | 7 years ago
ideal location and very near beach and only a short ride in to town with very good taxi services
Response
Thank you for taking the time to leave us such a positive review. We are delighted that your stay was an enjoyable one. Louise, Saxonville Hotel
Reviewer: Mr. S | Tue 30th May 2017 | 7 years ago
Fantastic hotel.Spotlessly clean, lovely comfortable rooms with great bathroom & shower, first class breakfast & parking. just a short stroll to the harbour I cannot fault this hotel & will be returning.
Response
Thank you for taking the time to leave us such a positive review. We are delighted that your stay was an enjoyable one. Louise, Saxonville Hotel
Reviewer: Neil F | Tue 30th May 2017 | 7 years ago
This hotel gets and deserves good reviews. Spotlessly clean and comfortable. Excellent food and friendly staff at a sensible price. What more could you want?
Response
Thank you for taking the time to review our hotel, we value all feedback and hope to see you again soon. Louise, The Saxonville Hotel
Reviewer: John B | Fri 26th May 2017 | 7 years ago
My first time at the Saxonville Hotel and I couldn't fault it.Very good rooms, service and food.Would definitely stay there again.
Response
Thank you for taking the time to review our hotel, we value all feedback and hope to see you again soon. Louise, The Saxonville Hotel
Reviewer: Carol C | Thu 25th May 2017 | 7 years ago
Had a wonderful stay at the hotel.Everything was excellent -especially the staff.Would definitely recommend it.
Response
Thank you for taking the time to review our hotel, we value all feedback and hope to see you again soon. Louise, The Saxonville Hotel
Reviewer: Janet B | Thu 25th May 2017 | 7 years ago
An excellent hotel in every respect. A very enjoyable stay.
Response
Thank you for taking the time to review our hotel, we value all feedback and hope to see you again soon. Louise, The Saxonville Hotel
Reviewer: Celia B | Thu 25th May 2017 | 7 years ago
Very warm welcome and taken straight to our room. Very cosy and spotless room. Staff lovely and food gorgeous.all I'm all a lovely weekend thankyou xx
Reviewer: Margaret A | Mon 22nd May 2017 | 7 years ago
Very warm welcome and taken straight to our room. Very cosy and spotless room. Staff lovely and food gorgeous.all I'm all a lovely weekend thankyou xx
Response
Thank you for taking the time to review our hotel, we value all feedback and hope to see you again soon. Louise, The Saxonville Hotel
Reviewer: Margaret A | Mon 22nd May 2017 | 7 years ago
Excellent stay, I would highly recommend this Hotel.
Response
Many thanks for your kind review, we welcome and value all comments. Hope you welcome you back again in the future! Louise, Saxonville hotel
Reviewer: Joy B | Mon 15th May 2017 | 7 years ago
The staff were friendly and efficient and the room was clean and comfortable. The breakfasts were the best we have had during many years of hotel visits.
Response
Many thanks for your kind review, we welcome and value all comments. Hope you welcome you back again in the future! Louise, Saxonville hotel
Reviewer: Bernie S | Mon 15th May 2017 | 7 years ago
We stayed for a night, wonderful room. Very clean and comfortable. Bed was very comfy. Good all round facilities. Breakfast next morning was outstanding. And would go back.
Response
Many thanks for your kind review, we welcome and value all comments. Hope you welcome you back again in the future! Louise, Saxonville hotel
Reviewer: Gary B | Sun 14th May 2017 | 7 years ago
A GREAT CLEAN,FRENDLY HOTEL FOOD IS EXCELLENT A GREAT STAY
Response
Many thanks for your kind review, we welcome and value all comments. Hope you welcome you back again in the future! Louise, Saxonville hotel
Reviewer: Alan S | Sun 14th May 2017 | 7 years ago
Three nights before Easter in a cosy room. The hotel is very well looked after, the food is excellent, the service very friendly. Perfectly located, just a three minutes' walk from the beach. Would love to come back soon from Germany.
Response
Many thanks for your kind review, we welcome and value all comments. Hope you welcome you back again in the future! Louise, Saxonville hotel
Reviewer: Ulrike B | Sat 13th May 2017 | 7 years ago
It felt like an efficient, well run family hotel, providing good food.Friendly staff. It was good to have private parking, although the unlocking of the gate was rather finicky.My single room was of good size.
Reviewer: Stuart L | Sat 13th May 2017 | 7 years ago
Very nice Hotel. Very friendly staff. Diningroom service was excellent.
Response
Many thanks for your kind review, we welcome and value all comments. Hope you welcome you back again in the future! Louise, Saxonville hotel
Reviewer: Colin F | Thu 11th May 2017 | 7 years ago
I got the impression of a well organised and run hotel.Friendly helpful staff good food well presented.
Response
Many thanks for your kind review, we welcome and value all comments. Hope you welcome you back again in the future! Louise, Saxonville hotel
Reviewer: Stuart L | Thu 11th May 2017 | 7 years ago
The breakfast was waitress service which was a refreshing change
Response
Many thanks for your kind review, we welcome and value all comments. Hope you welcome you back again in the future! Louise, Saxonville hotel
Reviewer: Stephen G | Wed 10th May 2017 | 7 years ago
We stayed for our anniversary and was made welcome from the start excellent service and exceptional room.
Response
Many thanks for your kind review, we welcome and value all comments. Hope you welcome you back again in the future! Louise, Saxonville hotel
Reviewer: James S | Mon 8th May 2017 | 7 years ago
Very comfortable room well stocked with tea coffee & toiletries in the bathroom. Excellent breakfast in the restaurant served by efficient friendly staff. Would definitely stay again.
Response
Many thanks for your kind review, we welcome and value all comments. Hope you welcome you back again in the future! Louise, Saxonville hotel
Reviewer: Mark T | Sun 7th May 2017 | 7 years ago
Friendly welcome. Professional but friendly staff. Bright clean room. Excellent food. Easy secure parking close by. Short walk to town centre. Enjoyed our stay.
Response
Many thanks for your kind review, we welcome and value all comments. Hope you welcome you back again in the future! Louise, Saxonville hotel
Reviewer: Ronald M | Sat 6th May 2017 | 7 years ago
Good clean hotel with very friendly staff and good breakfast I would stay again.
Response
Many thanks for your kind review, we welcome and value all comments. Hope you welcome you back again in the future! Louise, Saxonville hotel
Reviewer: Christopher S | Fri 5th May 2017 | 7 years ago
Myself and my husband stayed here for our honeymoon.We couldn't have asked for a better place to stay.The rooms were immaculate and the service was 5*.We'll definitely be coming back to stay and have already recommended it to various members of the family and friends.
Response
thank you for your kind comments, we are delighted we helped make your honeymoon such an enjoyable experience, congratulations from us all! louise, Saxonville hotel
Reviewer: Tracey R | Tue 2nd May 2017 | 7 years ago
Arrived Friday lunchtime of the Bank holiday weekend very helpful reception staff, very difficult to fault this hotel and just goes to show that by doing thingsright can really pay dividends, the hotel and room were spotless, food and service was excellent, full waitress service at breakfast was great,most definitely stay here again.
Response
Many thanks for your kind review, we welcome and value all comments. Hope you welcome you back again in the future! Louise, Saxonville hotel
Reviewer: Neil W | Mon 1st May 2017 | 7 years ago
Thank you for making our stay with you very enjoyable.We felt very comfortable and the food was excellent. Staff were very friendly, polite and the location of hotel very central.
Response
Many thanks for your kind review, we welcome and value all comments. Hope you welcome you back again in the future! Louise, Saxonville hotel
Reviewer: Patricia P | Sat 29th Apr 2017 | 7 years ago
Great hotel, really friendly staff, room was lovely, excellent breakfast and location was spot on for getting around.
Response
Many thanks for your kind review, we welcome and value all comments. Hope you welcome you back again in the future! Louise, Saxonville hotel
Reviewer: Shani C | Tue 25th Apr 2017 | 7 years ago
Everything that you could possibly want from a few days break. Accommodation very comfortable, spotlessly clean, food excellent,staff very attentive and pleasant. We shall return. Thank you
Response
Many thanks for your kind review, we welcome and value all comments. Hope you welcome you back again in the future! Louise, Saxonville hotel
Reviewer: Stuart M | Mon 24th Apr 2017 | 7 years ago
Lovely stay, nice clean & quiet room. Fabulous breakfast with lovely waitresses. Great location!Downside - I agreed a parking extension for 1 hour with nice blonde lady who consulted duty manager. On check out a Sargent Major like receptionist would not listen any of this. Flexibility is key to a successful business!If you would like further details on this unfortunate incident then call me.I will not publish to Trip Advisor until I get your feedback.
Response
Thank you for your comments.We are sorry that you feel aggrieved regarding our parking arrangements.You will appreciate that parking is a problem in Whitby, and we try to be able to offer parking to our guests both as they check-in and during their still until check-out.You state that you agreed an hours extension with a member of staff, we must inform you that unfortunately your request was not noted in the Office diary for other members of staff to see and adhere to, so we apologise for this oversight.
Reviewer: Kay H | Mon 24th Apr 2017 | 7 years ago
Lovely stay, nice clean & quiet room. Fabulous breakfast with lovely waitresses. Great location!Downside - I agreed a parking extension for 1 hour with nice blonde lady who consulted duty manager. On check out a Sargent Major like receptionist would not listen any of this. Flexibility is key to a successful business!If you would like further details on this unfortunate incident then call me.I will not publish to Trip Advisor until I get your feedback.
Reviewer: Kay H | Mon 24th Apr 2017 | 7 years ago
Excellent, clean comfortable, very welcoming staff, close enough to be able to walk into Town, (20 mins) but far enough out to be quiet at night.
Response
Many thanks for your review - we appreciate you taking the time to leave us your feedback and value all comments. We hope to see you again soon! Louise, Saxonville hotel
Reviewer: Steve T | Sat 22nd Apr 2017 | 7 years ago
Another very pleasant stay
Response
Many thanks!
Reviewer: Martyn W | Fri 21st Apr 2017 | 7 years ago
We stayed for two nights and really enjoyed our stay. The food was good, our roomwas very comfortable and spacious and we could not fault the service. Excellent three star hotel.
Response
Many thanks for your review - we appreciate you taking the time to leave us your feedback and value all comments. We hope to see you again soon! Louise, Saxonville hotel
Reviewer: David R | Fri 21st Apr 2017 | 7 years ago
The room was lovely, the reception, housekeeping and restaurant staff were all friendly and exceptionally helpful (and patient with our attention seeking and messy baby). The food was excellent too. We will be hoping to stay again next time we go to Whitby. A very friendly vibe, perfect for families. Thank you!
Response
Many thanks for your review - we appreciate you taking the time to leave us your feedback and value all comments. We hope to see you again soon! Louise, Saxonville hotel
Reviewer: Peter M | Thu 20th Apr 2017 | 7 years ago
3 star hotel with 5 star standards!Very clean, comfortable, great food and lovely staff.I wish all hotels were as good as this.Mike from Scotland
Response
Many thanks for your review - we appreciate you taking the time to leave us your feedback and value all comments. We hope to see you again soon! Louise, Saxonville hotel
Reviewer: Mike S | Thu 20th Apr 2017 | 7 years ago
Scrupilously clean, well run and excellent breakfast
Response
Many thanks for your review - we appreciate you taking the time to leave us your feedback and value all comments. We hope to see you again soon! Louise, Saxonville hotel
Reviewer: MICHAEL B | Tue 18th Apr 2017 | 7 years ago
The high points:Welcoming and very helpful and efficient staff.Very clean and comfortable room.Delicious freshly made hot breakfast.Good parking available at low extra cost.Good location.The low points:Before going down for breakfast I do liketo watch the latest news on the TV provided,but all the screen highlighted was that no signal available.(room 3)When I read the guest literature I noticed that a single room charge was £64 from 14th April to 28th May, but I was charged £68.
Reviewer: Peter R | Tue 18th Apr 2017 | 7 years ago
Credit to all the staff, very polite and they couldn't do enough for us, food and location also top class
Response
Many thanks for your review - we appreciate you taking the time to leave us your feedback and value all comments. We hope to see you again soon! Louise, Saxonville hotel
Reviewer: Steven C | Tue 18th Apr 2017 | 7 years ago
For an overseas traveller Saxonville offered a truly English experience The full service for all meals is a lovely treat. Rooms are tidy and quiet and staff are friendly and helpful.
Response
Many thanks for your review - we appreciate you taking the time to leave us your feedback and value all comments. We hope to see you again soon! Louise, Saxonville hotel
Reviewer: Elizabeth W | Mon 17th Apr 2017 | 7 years ago
As the review title says a most enjoyable stay, the cooked breakfast was one of the nicest ones we've had for a very long time. The room was spotless, my only grumble was the bed was a little hard for me but my partner didn't mind it.
Response
Many thanks for your review - we appreciate you taking the time to leave us your feedback and value all comments. We hope to see you again soon! Louise, Saxonville hotel
Reviewer: Mark W | Mon 17th Apr 2017 | 7 years ago
From start to finish all staff were lovely. I had a couple of queries before turning up to hotel and staff responded very quickly. Rooms spacious and clean, decor slightly dated but we felt this added to the charm of the hotel. Breakfast great, tried the full Yorkshire and the kippers. Waitress service a nice touch, Yorkshire tea kept lovely and hot in the silver teapots. Location ideal. One downside for mysel was that I found the bed a little uncomfortable, but the hubby didnt.definitely would recommend.
Response
Many thanks for your kind review, we welcome and value all comments. Hope you welcome you back again in the future! Louise, Saxonville hotel
Reviewer: Michelle D | Mon 17th Apr 2017 | 7 years ago
Had a lovely few days in Whitby. Hotel was lovely,breakfast very good. Room was very nice, bathroom a bit on the small side. No room to put toiletries out but other than that very good. Good location. Friendly staff. Would stay here again.
Response
Thanks for your kind commentsKind regards, LouiseSaxonville hotel
Reviewer: Gary M | Sun 16th Apr 2017 | 7 years ago
Couldnt criticise any aspect of our stay. Saxonville Hotel is highly recommended. Only thing we should have considered was to book a room with kingsize bed as we're used to sleeping in a super kingsize and we found the standard double to be far too small, but that wasnt the hotels fault
Response
Thank you for your kind commentsWe hope to welcome you back in the future should you wish to return (with a larger bed of course!)Kind regards, LouiseSaxonville hotel
Reviewer: ROGER T | Sat 15th Apr 2017 | 7 years ago
Spotlessly clean. Good breakfast. Large single rooms. 10 minute easy walk into Whitby. Highly recommend.
Response
Thank you very much for your kind commentswe hope to welcome you back soonKind regards, LouiseSaxonville hotel
Reviewer: Arlene R | Sat 15th Apr 2017 | 7 years ago
Great stay very nice Hotel
Response
many thanks! hope to see you againKind regards, LouiseSaxonville hotel
Reviewer: DAVID T | Sat 15th Apr 2017 | 7 years ago
good clean hotel friendly staff good breakfast /we did not go for evening meal so cant say .parking ,and walking distance to beach and town centre will stay again
Response
Thank you for such positive comments. We are glad you enjoyed your stayKind regards, LouiseSaxonville hotel
Reviewer: GEOFF H | Tue 11th Apr 2017 | 7 years ago
Friendly staff,clean room and lovely food.We will definitely be back.
Response
Thank you for such a positive reviewWe are so pleased you enjoyed your stayKind regards, LouiseSaxonville hotel
Reviewer: Mrs. B | Tue 11th Apr 2017 | 7 years ago
This is a very clean and comfortable hotel with the most charming and helpful staff that you could wish for. The choice and quality of the food is excellent and the charge for meals is most reasonable. Parking in Whitby is problematic and so the fact that the hotel has its own car park for which a nominal charge is made is a real bonus. I could not recommend Saxonville more highly.
Response
Thank you for your kind commentsWe are delighted you enjoyed your stay with us and hope to see you againKind regards, LouiseSaxonville hotel
Reviewer: Michael F | Mon 10th Apr 2017 | 7 years ago
Excellent single room with all facilities.Breakfasts and staff excellent.
Response
Thank you for your kind comments, we are delighted you enjoyed your stay!Kind regards, LouiseSaxonville hotel
Reviewer: June C | Mon 10th Apr 2017 | 7 years ago
Stayed with a friend whist we were completing a leg of the Cleveland Way. Very friendly staff, immaculate room with plenty of storage space and an excellent breakfast. The evening meal was also good. Parking is a bonus and good value. My only complaint is that Wifi does not work in the bedrooms (at least not in mine). If it did 5 - Stars, because it didn't 4 Stars. However, would definitely stay there again.
Response
Thanks so much for the glowing review, we really appreciate it and hope to welcome you again soon.Sorry about the disappointment with Wi-Fi but we do advertise it is only in the downstairs communal areas, apologies for the confusion.Kind regards, LouiseSaxonville hotel
Reviewer: MICHAEL E | Mon 10th Apr 2017 | 7 years ago
This is an old fashioned but lovely hotel. Very friendly welcome on arrival. Good size rooms. Good Size bath. Very clean, comfortable beds. Breakfast is silver service, waitress service and was very nice. Close to all tourist amenities. The hotel does have private parking but it is limited so cannot be guaranteed. Thoroughly recommended
Response
Thank you from everyone here for your kind comments regarding our hotel. We are delighted you enjoyed your stay and hope to meet you again in the futureRegardsLouiseThe Saxonville hotel
Reviewer: David K | Sat 8th Apr 2017 | 7 years ago
Everything about our stay was excellent, the staff were pleasant and helpful, the room was comfortable and spotlessly clean and the breakfast was delicious and served in a lovely spacious dining room. The next time we stay over night in Whitby we shall certainly look to book here again. Many thanks to all the staff.
Response
Thank you for your kind comments and positive review. We will look forward to welcoming you back on your next visitRegardsLouiseThe Saxonville hotel
Reviewer: C G | Fri 7th Apr 2017 | 7 years ago
Lovely traditional hotel, friendly staff, very clean hotel. would stay again and recommend to friends and family. Hotel is a little away from town about 10 minutes walk, and uphill on way back, but for those who know Whitby its very hilly anyway.
Response
Many thanks for such a positive reviewWe hope you will return in the futureRegardsLouiseThe Saxonville hotel
Reviewer: Julie M | Fri 7th Apr 2017 | 7 years ago
A lovely hotel, very friendly and everything pristine.Only niggle was unavailability of wifi - this should be in every room, not just on ground floor.Booster system?
Response
Thank you for your kind comments, we are pleased the hotel was to your liking.The Wi-Fi is and is advertised as, ground floor communal areas only (reception, bar, lounge etc) so we are sorry that you were disappointed by this but thank you for your feedback.RegardsLouiseThe Saxonville hotel
Reviewer: Paul B | Mon 3rd Apr 2017 | 7 years ago
Excellent hotel.friendly staff, helpful.excellent service
Response
We would like to thank you for your kind comments and hope to welcome you back again soon. Louise, The Saxonville hotel
Reviewer: Carol M | Mon 3rd Apr 2017 | 7 years ago
The hotel is very clean and inviting,the room was as clean and spacious, the staff were all lovely and the food was outstanding especially the evening meal. Would highly recommend this hotel to anyone, in fact already have to my family.
Response
Thank you for taking the time to leave a review and for recommending us to your family! hopefully see you again soon! louise, Saxonville hotel
Reviewer: Andrew P | Sat 1st Apr 2017 | 7 years ago
We have just spent 2 nights at saxonville hotel, we enjoyedour stay this was our 2nd visit to this hotel. The staff are all very friendly and helpful. The room was exceptionally clean and well furnished. We had an excellent breakfastand enjoyed a meal in the restaurant on the evening. Luckily we had good weather too so all in all a good visit to Whitby. We would recommend this hotel to friends and family.
Response
Thank you, we are so pleased you visited us again and it met such good standards. Hope to see you again on visit number 3! louise, Saxonville hotel
Reviewer: Philip M | Sat 1st Apr 2017 | 7 years ago
I found the rooms to be warm and comfortable. The staff are very helpful and friendly. The dining room was spot on as is the food. Would i stay here again. I certainly would
Response
Thank you, we are delighted you found our hotel and restaurant to be of a high standard. Louise, Saxonville hotel
Reviewer: Lawrence S | Sat 1st Apr 2017 | 7 years ago
very clean and pleasant hotel. Very nice staff, pleasant room and nice food. Would recommend to anyone.
Response
Thank you for your kind comments! Louise, Saxonville hotel
Reviewer: Steven B | Fri 31st Mar 2017 | 7 years ago
Had a great stay at the Saxonville hotel .T he room was clean and had everything I needed.The food was wonderful and the staff very pleasant and friendly.would certainly stay again.
Response
We are delighted that everything met with your approval and hope to meet you again soon. Louise, Saxonville hotel
Reviewer: Karen M | Fri 31st Mar 2017 | 7 years ago
Very friendly staff. Clean hotel. Comfy rooms. Would definitely stay here again. Mrs Corbett.
Response
Many thanks for your kind review of our hotel. louise, Saqxonville hotel
Reviewer: Stephanie C | Tue 28th Mar 2017 | 7 years ago
This hotel was clean comfortable everything in room you need all staff were really helpful and friendly would stay again
Response
thank you so very much for your kind comments! we hope to see you again soon
Reviewer: Gillian M | Mon 27th Mar 2017 | 7 years ago
Lovely clean and friendly hotel....Breakfast is a delight and nothing is to much trouble ..
Response
Many thanks! we hope to meet you again. Louise, Saxonville hotel
Reviewer: Janet C | Sun 26th Mar 2017 | 7 years ago
This was a lovely hotel to stay in.Lots of thought has gone into making your stay comfortable.Our room was excellent.It is a family run hotel based on service.The food is superb and breakfast to die for.All members of staff greeted you when you walked past them and were exceptionally smartly dressed.I was delighted to see well laid tables in the dining room and silver teapots and coffee pots.It was just a lovely place to stay.Would recommend to anyone.Safe car parking via a locked barrier with a small daily charge for this. Its a good walk into Whitby (about 15 minutes to the harbour) but a pleasant one along the cliff tops.
Response
Many thanks for your lovely review - glad to hear your stay was an enjoyable one! Louise, Saxonville hotel
Reviewer: Michele S | Fri 24th Mar 2017 | 7 years ago
We were greeted upon arrival very well in a smart clean reception. We were shown to our exceptional en suit bedroom. The dining reoom was silver service and full waitress service which made it special and the waitresses were friendly and nothing was was a problem. The food was very good and good value. We would use it again and recommend to others.
Response
Thank you so much for your kind review, we are happy to read your stay was enjoyable and hope to see you again should you decide to return. Louise, Saxonville hotel
Reviewer: Steve W | Thu 23rd Mar 2017 | 7 years ago
We just travelled to the Saxonville for a short stay of 2nr rnights which included our Wedding Anniversary.We arrived on the Monday evening and checked in fairly easily. My first job was to park the car in the opposite car park. I was probably the last in so space was getting tight but I managed.Our room was on the second floor, and with no lift it was a hike each time.Once in the room everything was good. As with the rest of the hotel the room was wonderfully clean. We had ample space to move around, the room was well appointed, it had all the expected niceities and the bed was very comfortable. Bedwear was plain white and the towels were probably the fluffiest I have experienced. Again all white. It was simple, but classy and well done.The hotel place a high emphasis on service and personally I particularly appreciated the waitresses efforts. They were traditionally attired in black and white and assisted us with everything we needed.The breakfast was top notch. All ingredients used were of great quality, well cooked and really well served. Well done Ladies.The dining room was probably the best feature for me. White linen table cloths, plain white china save for a gold rim and silver cutlery. It may be a bit of a blast from the past but I thought it was excellent.There were a couple of touches that I wasn't keen on but they wouldn't be deal breakers. I didn't like the prominence of a sign threatening a deep clean fee if anyone breaks the smoking ban. These instances must surely be minimal nowadays and the offenders should be dealt with but the vast majority tow the line and I didn't care for the threat.Also I would have preferred to have had an extra pound on the rate and had free parking.I was warned that the wifi signal may not be the best, but there were no worries. It was very strong and reliable.This is though, a nice place and should be seriously considered when you take your next trip to Whitby.
Response
Many thanks for your detailed review, we appreciate all feedback so we can work to maintain our high standards and improve where needed. We are delighted you enjoyed your stay and hope to welcome you back again in the future. Louise, Saxonville hotel
Reviewer: Steven B | Thu 23rd Mar 2017 | 7 years ago
A brilliant two nights. Extra-ordinary level of courtesy by staff with a real welcome. A feeling of being cared for and looked after - thank you.
Response
Thank you for your kind comments, we hop0e to see you again soon. Louise, Saxonville hotel
Reviewer: Kevan M | Wed 22nd Mar 2017 | 7 years ago
Excellent standard of hygeine, lovely decor. Staff pleasant and helpful. Would definately recommend
Response
Thank you for your kind comments. We are so very pleased you enjoyed your stayLouiseSaxonville hotel
Reviewer: Julie B | Sat 18th Mar 2017 | 7 years ago
An excellent stay, thank you. Everything: the room, the staff, the food..... was excellent (a real credit for the hospitality business ). Your parking card was great, as I could not walk far due to a painful leg, but with the card it was easy to find places to leave the car and explore. Thank you.
Response
We are so pleased you enjoyed your stay and thank you for the kind commentsLouiseSaxonville hotel
Reviewer: Mariangela B | Thu 16th Mar 2017 | 8 years ago
Hotel is not far from the center.Clean, quiet and only one minute walking fromthe sea front.
Response
Many thanks for your kind review! We hope to welcome you back againLouiseSaxonville hotel
Reviewer: Agnieszka M | Thu 16th Mar 2017 | 8 years ago
Although I only stayed here for two nights, I really enjoyed the visit. The hotel was clean and the staff were helpful and friendly. The breakfast was superb and I can only imagine what the restaurant would be like. Staying here again would not be a problem.
Response
Thank you for such kind comments - we hope to welcome you back again soonLouiseSaxonville hotel
Reviewer: Phil H | Tue 14th Mar 2017 | 8 years ago
The hotel was spotless the staff brilliant but our bed in room 9 was like sleeping on a board. We were told that the mattress was new but we had a terrible nights sleep. The tv was ridiculously low on the wall but other than that the room was lovely. Unfortunately because of the bed we wouldn't go back
Response
We are glad you liked our hotel and thank you for the positive comments. We take all comments aboard to help ensure our guests enjoy their stay and so we can improve for the future should you ever decide to visit us again.LouiseSaxonville Hotel
Reviewer: Sally H | Tue 14th Mar 2017 | 8 years ago
This hotel is very comfortable, with excellent meals and the service and friendship is five star
Response
Many thanks for your kind review, we are delighted you had such a wonderful stay.Louise, The Saxonville hotel
Reviewer: Ray S | Mon 13th Mar 2017 | 8 years ago
Lovely hotel staff are really nice and friendly rooms are clean and comfortable only had breakfast but there was plenty of choice and everything was cooked to yours liking. Will definitely be back.
Response
thank you ian, for your kind comments. hope to see you again soon !
Reviewer: Ian H | Mon 2nd Jan 2017 | 8 years ago
really enjoyed our stay with you, the single room was quite cold, but as it happens the person staying there does not like heat, felt the radiators could have come on a little earlier in morning for early risers, Im sure if he had said something you would have dealt with it, but thought worth a mention.We very much enjoyed our stay in the area and at the hotel, thanks for your hospitality
Response
thank you for your comments. we are always happy to try and accommodate individual requests, should you visit us again please just ask and we would be delighted to help. we are glad you otherwise enjoyed your stay
Reviewer: Joanne M | Mon 2nd Jan 2017 | 8 years ago
Excellent location.Good parking.Good food.Excellent value for money.Staff very helpful and always smiling.Lovely bar area
Response
so pleased you enjoyed your stay with us here at the saxonville. we hope to see you again in the future
Reviewer: Terence I | Mon 2nd Jan 2017 | 8 years ago
Clean and well maintained hotel with friendly staff providing an excellent old fashioned service. Meals were very good and served by enthusiastic silver service waitresses. Highly recommended - we will certainly visit again.
Response
thank you for your kind review. we are so pleased you found your stay with us such a good one!
Reviewer: Christopher C | Mon 2nd Jan 2017 | 8 years ago
Dated decor but what a warm comfortable spotless room. Bed linen pristine. Staff so helpful.Breakfast gorgeous. Waitress service spot on!!!Would certainly book again.
Response
thank you for your kind comments. our décor has been refreshed over the winter break. we hope to see you again soon
Reviewer: Jean M | Mon 28th Nov 2016 | 8 years ago
Had a great stay - staff friendly - hotel clean - breakfast was excellent - food quality was good - would go back again!!
Response
we are delighted you enjoyed your stay with us Lynda! many thanks
Reviewer: Lynda P | Mon 21st Nov 2016 | 8 years ago
First off the staff that work there are really helpful and nice people. The room had everything I needed, it was warm and comfy. The breakfast was nice. All in all great place, will use again.
Response
thank you for your kind comments. we hope to see you again soon!
Reviewer: Mykal C | Sun 20th Nov 2016 | 8 years ago
warm , clean and cosy - excellant breakfast and great service
Reviewer: Mary H | Tue 15th Nov 2016 | 8 years ago
This was our 1st time to Whitby, we stayed at the saxonville hotel in a deluxe double room, it was spacious, clean & comfortable With a king sized bed . All the staff we encountered were more than pleasant & friendly we would Definately go back to the saxonville & Whitby is lovely even strangers were very helpful.
Reviewer: Garry S | Mon 14th Nov 2016 | 8 years ago
Hotel is great so are staff, rooms and amazing food.Only criticism is heating did not come on early enough in our bedroom.Would be great to regulate our own room.Other than that wonderful.
Reviewer: Mr.| Sun 13th Nov 2016 | 8 years ago
Great hotel, ideal location walking distance to town and harbour. We stayed in a deluxe room which was big with a few nice extras. Breakfast was lovely, freshly cooked to order. Staff were excellent very friendly and attentive. Would definitely stay here again. Highly recommend
Reviewer: Mrs. H | Sun 13th Nov 2016 | 8 years ago
Just got back from a fantastic 3 day weekend at this fantastic 3 star hotel which i might add with a 5 star service, very clean rooms with a fantastic chambermaid service, evening bar and restraunt service equally as good with waitress service at Breakfast & Dinner, very plesant front of house staff, we will be booking this hotel for next year definately, keep up the fantastic work you are all doing, see you guy's next visit , well done the Saxonville Hotel.Colin & Doreen SeniorRoom 12. xx
Reviewer: Colin S | Tue 8th Nov 2016 | 8 years ago
Really lovely people. the room was excellent and the food was delicious.would definitely come back again.no complaints at all.peace of mind for parking the car in a secure car park
Reviewer: Melanie N | Tue 8th Nov 2016 | 8 years ago
Room was immaculate and spotless, staff were lovely and food was superb!
Reviewer: Greg H | Mon 7th Nov 2016 | 8 years ago
Lovely Hotel.Friendly welcoming staff.Excellent service at breakfast, a proper treat. Spotlessly Clean.
Reviewer: Rita F | Mon 7th Nov 2016 | 8 years ago
Thoroughly enjoyed our stay. Room was warm and clean. Breakfast really delicious. Very much enjoyed the full waitress service. Staff welcoming, helpful and efficient.
Reviewer: Philip H | Sun 6th Nov 2016 | 8 years ago
Another great stay at The Saxonville Hotel
Reviewer: Mr. W | Fri 4th Nov 2016 | 8 years ago
Got a great deal from Saxonville for an overnight stay, found the hotel to be very comfortable with a clean cosy room, lovely staff, excellent service & a delicious brekky to set me up for the day, very handy to be own too.
Reviewer: David G | Thu 3rd Nov 2016 | 8 years ago
Got a great deal from Saxonville for an overnight stay, found the hotel to be very comfortable with a clean cosy room, lovely staff, excellent service & a delicious brekky to set me up for the day, very handy to be town too.
Reviewer: David G | Thu 3rd Nov 2016 | 8 years ago
Got a great deal from Saxonville for an overnight stay, found the hotel to be very comfortable with a clean cosy room, lovely staff, excellent service & a delicious brekky to set me up for the day, very handy to town too.
Reviewer: David G | Thu 3rd Nov 2016 | 8 years ago
It is almost impossible to fault the hotel. Not far from railway/bus station (but is steep climb). Understands vegetarians (rare in much of Yorkshire) and food is recommended. Wi-Fi didn't reach room, but was good in the large lounge. Immaculate décor. Superb, naturally friendly service from staff. Has single rooms (rare in many seaside resorts). Quiet.
Reviewer: David T | Tue 1st Nov 2016 | 8 years ago
Great place to stay. facilities all very good and staff all friendly and looked after us well. From the reception to the check out a great experience. Special mention to breakfast -lovely dining area, great service and food was fab. Well done all at the Saxonville!
Reviewer: Kevin K | Mon 31st Oct 2016 | 8 years ago
Had a lovely break away, hotel very comfortable. The evening meal was fabulous, a very good selection available. Lovely choice for breakfast.We will be coming back again
Reviewer: Yvonne W | Mon 31st Oct 2016 | 8 years ago
Really liked here very clean and comfortable and would definitely return ...only one little issue was when i went for breakfast i wasnt sure what to do ..so i think a sign saying wait to be seated would be an advantage other than that the staff and breakfast were perfect would recommend.
Reviewer: Tracey B | Sun 30th Oct 2016 | 8 years ago
Stayed at the Saxonville last night ( Oct 28th) and will certainly stay here again! The hotel was immaculate and staff very friendly.. loved all the little touches in hotel room from dressing gown and slippers down to box of tissuestoiletries and tea and coffee facilities..breakfast was plentiful and delicious with waitress service, which was very well appreciated after having a busy week at work, felt so nice and chilled, waitress staff were really attentive and friendly.. just a short and pleasant walk down into the Harbour with plenty to see along the way.. only stayed the one night, will definitely think about staying longer next time....
Reviewer: Veronica G | Sun 30th Oct 2016 | 8 years ago
Back again just for a two night stay this time.Excellent place, efficient and professionally managed and maintained to a high standard.Hope to be back again in the New Year.
Reviewer: Allan J | Sat 29th Oct 2016 | 8 years ago
We really enjoyed Whitby and staying at The Saxonville. They even got a mention on the open top bus. Something about a novelist who stayed there writing. Anyway, the room was pleasant and had two good sleeps. The breakfast was very good, both in quality and service. Great position, just on the edge of the town centre and an easy walk.
Reviewer: David B | Tue 25th Oct 2016 | 8 years ago
We stayed here in the four poster bed for a long weekend. It was great. The staff are friendly and the place is comfortable. Close to the bay and town so good location. Very happy.
Reviewer: Gary W | Tue 25th Oct 2016 | 8 years ago
hotel accomodation first class, excellent food infact it was creme du la creme
Reviewer: Herbert T | Mon 24th Oct 2016 | 8 years ago
Beautiful room and first class service.
Reviewer: John S | Mon 17th Oct 2016 | 8 years ago
This is a lovely hotel.It's extremely clean and well presented.The service was excellent and we were particularly impressed with the breakfast which was, I think, Silver Service.Fabulous!We particularly loved the gorgeous cutlery.The room was excellent.Loved it and will go back!
Reviewer: Carole M | Mon 17th Oct 2016 | 8 years ago
Hotel was immaculate, bathroom a little small but did the job.Staff were friendly and helpful.
Reviewer: Pauline N | Mon 17th Oct 2016 | 8 years ago
Very good hotel, Very goodstaff, very good food, very good room. This was our second stay what more can I say.
Reviewer: Christopher B | Mon 17th Oct 2016 | 8 years ago
Excellent 3 days with our 2 daughters ( 1 visiting from Australia). Extremely friendly and efficient staff. Traditional values and first class dining. Thank you for making our stay so memorable!!
Reviewer: John W | Fri 14th Oct 2016 | 8 years ago
very clean and comfortable room. Excellent service at breakfast and most helpful staff. A very enjoyable stay
Reviewer: David C | Fri 14th Oct 2016 | 8 years ago
Lovely hotel, pleasant staff and good food and unusual for other hotels we've stayed in lights bright enough to read under. Cannot understand why it is rated only 3star.
Reviewer: Reuben S | Thu 13th Oct 2016 | 8 years ago
Absolutely first class standard of service and food. It was a real pleasure to stay with you and we will be back.
Reviewer: Mr. S | Tue 11th Oct 2016 | 8 years ago
This place is a gem. The restaurant service and menu are particularly superb. Staff cheerful and helpful. Rooms traditional but clean andwell kept and all we required. We stayed three nights after a friend's recommendation and could not have been more pleased.
Reviewer: Mr. T | Sun 9th Oct 2016 | 8 years ago
We were well looked after is this traditional and comfortable hotel, only a short stroll from the sea. Appreciated the friendliness of the staff, the comfortable rooms and the proper bath! Full waitress service for the breakfast also very relaxing. A vegetarian cooked breakfast option would have made the breakfast perfect. My only criticism is the convoluted car parking system and the £2 charge which seemed a bit petty. A coded gate would be better than trying to wrestle with a heavy bar and fiddly padlock, and then having to repark outside to return the key!
Reviewer: Liz T | Sun 9th Oct 2016 | 8 years ago
The hotel was very welcoming with attentive staff. My room was very comfortable and clean. The restaurant was very pleasant, food was good and well presented.
Reviewer: DEREK S | Sun 9th Oct 2016 | 8 years ago
From the minute you walk into reception until the minute you leave the stay in this hotel is a really enjoyable experience.The staff are efficient and friendly, the facilities are first class and the room was so clean, well furnished, the ensuite bathroom was spacious and there was always plenty of hot water available along with super soft towels, shampoo and shower and bath gel. Coffee, tea and hot chocolate families were also available in the room.There is a lounge area, bar and a large dining room. Breakfast was superb and there is no self service you are served at the table by friendly staff.If you choose to dine in during the evening the menu changes each day and the food is excellent in every way.The hotel has a secure car park opposite the hotel entrance.The whole experience was extremely good value. Would we stay again. Most certainly.
Reviewer: Peter M | Fri 7th Oct 2016 | 8 years ago
This was my first trip to Whitby and to The Saxonville Hotel. It will not be my last. The hotel was in a great position for the West Cliff and Whitby Pavillion and was a few minutes walk away from the main town.The hotel was spotlessly clean, the staff were extremely kind and helpful. Having worked in hotels, I was suitably impressed and would, without hesitation, book again. (In fact, I am just about to do so for next year's 60s Festival.
Response
Thank you so much for your kind words and review Andrew, we are delighted you enjoyed your stay with us!It would be great to welcome you again when the 60\'s festival returns next year!Chris - Saxonville Hotel.
Reviewer: Andrew W | Tue 27th Sep 2016 | 8 years ago
First class clean and tidy fab breakfast
Reviewer: Robert O | Tue 27th Sep 2016 | 8 years ago
The hotel was very clean and tidy with helpful staff. The off street car park is a bonus the breakfast was great and I would stop at this hotel again.
Reviewer: Paul C | Mon 26th Sep 2016 | 8 years ago
We stayed at this hotel in September 2016. The food is excellent and I recommend dinner here really good value and an interesting menu. Great breakfasts. Room very clean and good facilities. Best thing about the place are the staff - very helpful and friendly. Great place. Allan
Response
Many thanks for your review and such kind words Allan!We are delighted you enjoyed your stay with us!It would be great to welcome you again in the future!Chris - Saxonville Hotel.
Reviewer: Allan C | Mon 26th Sep 2016 | 8 years ago
We enjoyed 1 night stay and found the traditional touch lovely - hotel was warm, comfy, clean and quiet with a great breakfast the next morning.
Reviewer: Alan B | Mon 26th Sep 2016 | 8 years ago
Although only stayed for one night. Thoroughly enjoyed my stay and would stay again. Thanks.
Reviewer: RICHARD S | Mon 26th Sep 2016 | 8 years ago
It had been a couple years since our last visit, but the standards were as high as ever.The staff were as remembered friendly but very professional, room was comfortable and very clean. Thank you one and all for a wonderful break.
Response
We are delighted you enjoyed another break here with us Angeline!Thank you so much for your kind words and review!We look forward to welcoming you again soon!Chris - Saxonville Hotel.
Reviewer: Angeline W | Sun 25th Sep 2016 | 8 years ago
We could not fault your hotel in any way, the staff were so friendly (even the chamber maids and bar staff) the rooms were so clean and fresh and bathroom sparkled, the breakfast was out of this world and to be waited on was even more special.We loved both rooms, the location was great for Whitby and surrounding areas, we will come back again, it was a pleasure to stay with you and our car was in secure parking great.(How do you get your mirrors to shine the way they do?)Loved it.Thank You.
Reviewer: Jean J | Fri 23rd Sep 2016 | 8 years ago
I would certainly recommend to any one,too stay at this establishment.I will be using saxonvilla hotel as my base camp when I next visit Yorkshire.
Reviewer: ANDREW S | Wed 21st Sep 2016 | 8 years ago
A clean and comfortable room. Breakfast very nice. Friendly staff.
Reviewer: John M | Wed 21st Sep 2016 | 8 years ago
lovely people,very comfortable.fantasic breakfast with waitress sevice
Reviewer: James W | Wed 21st Sep 2016 | 8 years ago
A great hotel within half a mile of Whitby town centre. The staff are very friendly and helpful.The food is top notch as is the service and you are made to feel very special and spoilt.The cleanliness and decoration was and is of the highest order
Response
Delighted you enjoyed your stay with us David!Many thanks for your kind words and review!We look forward to welcoming you again in the future!Chris - Saxonville Hotel.
Reviewer: David B | Fri 16th Sep 2016 | 8 years ago
We enjoyed our stay at the hotel. The staff were friendly and helpful and our room comfortable. The food and service in the restaurant were very good. The hotel was not far from the beach and although away from the town it was a pleasant walk to get there.
Response
Thank you so much for your kind words and review Sue!We are delighted you enjoyed your stay with us!It would be great to welcome you again in the future!Chris - Saxonville Hotel.
Reviewer: Sue P | Tue 13th Sep 2016 | 8 years ago
The room was very clean,bright with everything needed for a one night stay.The staff were very polite and helpful.The breakfast was a good portion size but the bacon and sausage were tasteless.The porridge had no syrup inA comfortable stay.
Reviewer: Deborah B | Mon 12th Sep 2016 | 8 years ago
Thoroughly enjoyed our stay and would definitely stay again. Stayed in room 10 which was lovely and sparkling clean, lots of extra little touches which we appreciated. Very nice breakfast, lovely staff. Quiet hotel
Response
Thank you so much for your kind words and review Susan, we are delighted you enjoyed your stay with us!It would be great to welcome you again in the future!Chris - Saxonville Hotel.
Reviewer: Susan W | Sat 10th Sep 2016 | 8 years ago
Still as excellent as the last time we stayed food and service first class
Reviewer: Roger P | Tue 6th Sep 2016 | 8 years ago
Lovely clean hotel. Room was very nice, staff friendly and helpful and we couldnt fault the breakfast which had a lovely selection. We would love to stay here again and highly recommed it.
Response
Thank you so much for your kind words and review Jayne!We are delighted you enjoyed your stay with us!It would be great to welcome you again in the future!Chris - Saxonville Hotel.
Reviewer: Jayne R | Sun 4th Sep 2016 | 8 years ago
A very comfortable hotel with great food in a great location.
Reviewer: Martyn W | Fri 2nd Sep 2016 | 8 years ago
Thanks for a very comfortable stay with excellent food and superb service. I regret having to leave earlier than planned having damaged my achilles tendon.
Response
Many thanks for your review and kind words Peter, we are delighted you enjoyed your stay with us!Very sorry to hear about your achilles tendon injury, fingers crossed it wasn\\\\\\\'t too serious and you make a full recovery.It would be great to welcome you again in the future!Chris - Saxonville Hotel.
Reviewer: Mr. K | Fri 2nd Sep 2016 | 8 years ago
Would highly recommend this hotel only thing I would say is wifi needs updating as you can't get it if you are on top floor and this would be a cheap fix for the hotel apart from that very good the food was excellent staff great.
Reviewer: Paul A | Thu 1st Sep 2016 | 8 years ago
Warm welcome at reception and shown to room with full explanation of facilities. Room very comfortable and really good night sleep in excellent bed. Breakfast was excellent with waitress service. Hotel very close to seafront and on the peaceful side of Whitby. Would definitely come again and next time stay longer with evening meal
Response
Thank you so much for your kind words and review Jen!We are delighted you enjoyed your stay with us!It would be great to welcome you again in the future!Chris - Saxonville Hotel.
Reviewer: Miss. S | Wed 31st Aug 2016 | 8 years ago
Our stay was very enjoyable.The hotel was clean and our room was spotless, although our bedroom was on the top floor and it was rather hot. The meals were excellent as was the service by the staff who were friendly and welcoming. Thank you, Donald Scott
Reviewer: Donald S | Wed 31st Aug 2016 | 8 years ago
We were pleasantly surprised from the very friendly check in, to the very clean, well appointed room and the efficient check out everything was as its should be.And the breakfast was excellent, good food with more of that friendly, efficient service.
Response
Delighted you enjoyed your stay with us David!Many thanks for your kind words and review!We look forward to welcoming you again in the future!Chris - Saxonville Hotel.
Reviewer: David C | Tue 30th Aug 2016 | 8 years ago
my husband and i had a very enjoyable 4 days, the room was spotless, hotel staff were very helpful, the table service wasexcellent we enjoyed our breakfast beautifully cooked we had one evening meal that too was delicious, very friendly staff, thank you for a veryenjoyable stay.
Response
We are delighted you and your husband enjoyed your stay with us Kathleen!Thank you so much for your kind words and review!We look forward to welcoming you both again in the future!Chris - Saxonville Hotel.
Reviewer: Kathleen J | Mon 29th Aug 2016 | 8 years ago
A really enjoyable overnight stay, friendly and attentive staff, If im in the area again will definitely stay again
Response
Many thanks for your review and kind words Alan!We are delighted you had a good stay with us!We look forward to welcoming you again in the future!Chris - Saxonville Hotel.
Reviewer: Alan W | Sat 27th Aug 2016 | 8 years ago
Had a wonderful stay staff friendly food excellent. Rooms 15 was very good lots of room.
Response
Thank you for your kind words and review Andrew, we are delighted your stay with us was a good experience!We hope to see you again in the future!Chris - Saxonville Hotel.
Reviewer: MICHAEL O | Fri 26th Aug 2016 | 8 years ago
This is an excellent family run hotel. The room was very clean, the beds very comfortable and the bathroom spotless. The staff are very friendly and the breakfast was delicious. I will go back.
Response
Thank you so much for your kind words and review Andrew!We are delighted you enjoyed your stay with us!We look forward to welcoming you again soon!Chris - Saxonville Hotel.
Reviewer: ANDREW B | Mon 22nd Aug 2016 | 8 years ago
Fresh and bright,room was very spacious with everything we might have needed.Towels very soft.Breakfast was splendid with more than I could eat!The hotel was very clean and the staff were very obliging.
Reviewer: Christopher R | Sun 21st Aug 2016 | 8 years ago
A very comfortable stay, the staff were friendly, the room was very clean and the breakfast was delicious.
Reviewer: Gina K | Fri 19th Aug 2016 | 8 years ago
Excellent Hotel with the Staff so attentive, nothing too much for your comforts and requirements. Well located for beach and Town. Lift a recommendation as the only improvement that the building could possibly have.
Reviewer: David W | Mon 15th Aug 2016 | 8 years ago
Comfortable room, good food, excellent restaurant service.
Reviewer: Peter K | Sun 14th Aug 2016 | 8 years ago
Very clean & friendly staff.Great location.
Reviewer: Colin W | Sat 13th Aug 2016 | 8 years ago
Beautifully presented deluxe double room, spacious and spotless and the standard ofcleanliness was maintained by the staff during our 3 night stay. Lovely quiet hotel with first class restaurant having varied daily menu, delicious food and first class service by lovely staff. All the staff were very helpful and friendly. Secure parking provided. Excellent will have no hesitation in coming again!
Response
Thank you so much for your kind words and review Linda, we are delighted you enjoyed your stay with us!We hope to see you again soon!Chris - Saxonville Hotel.
Reviewer: Linda R | Fri 12th Aug 2016 | 8 years ago
We were impressed with the cleanliness. The food was very good and beautifully served by the friendly waiting staff. (One point you may consider - we had clean towels both mornings we were there, but could have managed with just one lot thus saving washing/the environment). Will definitely visit again.
Response
Thank you so much for your review and kind words Sylvia, we are delighted you enjoyed your stay with us!The feedback regarding the towels is much appreciated.We hope to see you again soon!Chris - Saxonville Hotel.
Reviewer: Sylvia P | Fri 12th Aug 2016 | 8 years ago
Great hotel in great location
Reviewer: Martyn W | Thu 11th Aug 2016 | 8 years ago
With so many charming B&Bs, this hotel falls a little short. But comfort, cleanliness, kind and helpful staff, it checked all the boxes,
Reviewer: Eleanor T | Tue 9th Aug 2016 | 8 years ago
Everything was brilliant. From the service from staff to how clean the rooms were. Very helpful and friendly throughout our stay.
Reviewer: Carl J | Sun 7th Aug 2016 | 8 years ago
3rd stay in the hotel very good service staff very friendly and helpful will be back.
Reviewer: Mrs. W | Fri 5th Aug 2016 | 8 years ago
Car parking excellent very safe & secureStaff and waitresses very polite and helpfulSingle room was comfortable and had a good nights sleep. Room and bathroom very clean.Breakfast was most enjoyable as was the evening meal.Hotel had every thing you could want (didn't try wifi)Price for 1 night very reasonableStayed at hotel before and would stay again.
Response
We are delighted you enjoyed your stay with us Michael, thank you so much for your kind words and review!We look forward to welcoming you again in the future!Chris - Saxonville Hotel.
Reviewer: Michael S | Wed 3rd Aug 2016 | 8 years ago
Stayed for one night at the Saxonville, and I wished we could have stayed longer. The staff were extremely friendly and helpful, the room was lovely, and the breakfast in the morning was extremely good. Will definitely be coming back, the next time we travel to Whitby!
Response
Thank you so much for your kind words and review George!We are delighted you enjoyed your stay with us, and look forward to welcoming you again in the future (hopefully for that longer stay you mention!)Chris - Saxonville Hotel.
Reviewer: Mr. M | Sat 30th Jul 2016 | 8 years ago
Thank you for your warm welcome, friendly family service and gherous hospitality.One suggested improvement would be a more flexible parking policy on exitPeter Clarke
Reviewer: Peter C | Thu 28th Jul 2016 | 8 years ago
A very enjoyable stay. The hotel was well run and friendly.
Reviewer: Roy H | Tue 26th Jul 2016 | 8 years ago
This is the second time at the Saxonville, we brought my sister and brother in law. The hotel was spotless , service excellent , rooms really comfortable and breakfast superb. All the reasons we came back. Excellent value for money too
Response
Thank you so much for your review and kind words Tom, we are delighted you and your family enjoyed your stay with us!We look forward to welcoming you again in the future!Chris - Saxonville Hotel.
Reviewer: Tom D | Tue 26th Jul 2016 | 8 years ago
Saxonville Hotel was an excellent choice. The room was very comfortable, the facilities spotless, the staff were charming, helpful and professional. Breakfast was really good, perfectly boiled eggs( not always easy to find).A great location and very good value.
Response
Thank you so much for your kind words and review Susan, we are delighted you enjoyed your stay with us!We look forward to seeing you again!Chris - Saxonville Hotel.
Reviewer: Susan W | Mon 25th Jul 2016 | 8 years ago
We enjoyed an excellent 4 days at the Saxonville, our room was comfortable and very well presented. The staff were first class, very friendly and nothing was too much trouble, it would be wrong not to mention the restaurant Manager, she always went that extra mile and her smile lit up the room.The food also was excellent and nicely presented.
Response
Many thanks for your review and kind words John, we are delighted you enjoyed your stay with us!We look forward to welcoming you again in the future!Chris - Saxonville Hotel.
Reviewer: John S | Mon 25th Jul 2016 | 8 years ago
I booked last minute looking for a break to celebrate our wedding anniversaryNot disappointed. First impression are deceptive,thought it was old fashioned but not at allThe decor and everything about the place is top notch.From the welcoming receptionist to the bar man at night.the service is excellantRooms are spotless and comfortableOnly downside,which is not hotels fault.Seagulls they were squawking all night, luckily had some ear plugsNot put us off we will be back
Response
Thank you very much for your kind words and review Graham, we are delighted you enjoyed your stay with us (despite the pesky seagulls!)We look forward to welcoming you again in the future!Happy anniversary!Chris - Saxonville Hotel.
Reviewer: Graham K | Sat 23rd Jul 2016 | 8 years ago
Second time at Saxonville, no complaints regarding the hotel, there are many cheaper hotels in Whitby but the hotel is run extremely efficiently and kept meticulously clean by the hard working staff.Hopefully we'll be back soon.
Response
Thank you so much for your kind words Allan!We too hope you\'ll be back soon and look forward to welcoming you!Chris - Saxonville Hotel.
Reviewer: Allan J | Wed 20th Jul 2016 | 8 years ago
Very enjoyable stay, room very clean, staff pleasant, own parking area, big eater so breakfast was well cooked and filling plenty of joicefrom cereal bar.
Response
Many thanks for your review and kind words Paul!With breakfast being the most important meal of the day, we like to give it the required attention!We look forward to welcoming you again in the future!Chris - Saxonville Hotel.
Reviewer: Paul C | Tue 19th Jul 2016 | 8 years ago
hotel spotless, breakfast and evening meal superb, staff are brilliant.thank you for a enjoyable two days.
Response
Many thanks for your review and kind words Clifford!We are delighted you enjoyed your stay with us, and look forward to welcoming you again in the future!Chris - Saxonville Hotel.
Reviewer: Clifford P | Thu 14th Jul 2016 | 8 years ago
What a lovely and friendly hotel staff amazing couldn't do enough for us the food was excellent breakfast and evening meal full waitress service on both our room was amazing very clean as was the hotel it's self would definitely recorment it thankyou to all the staff for a lovely weekend
Response
We are delighted you enjoyed your stay with us Janice, thank you so much for your kind words and review!We look forward to welcoming you again in the future!Chris - Saxonville Hotel.
Reviewer: Janice H | Tue 5th Jul 2016 | 8 years ago
A very pleasant hotel with friendly staff. Room and facilities very good, meals excellent. The duvets were a bit heavy for the time of year.
Reviewer: Thomas M | Fri 1st Jul 2016 | 8 years ago
Have stayed here before. Very comfortable hotel. Safe and friendly. Fairly priced.
Reviewer: Mr. L | Wed 29th Jun 2016 | 8 years ago
A beautiful hotel,just a short walk away from Whitby.Room was clean,tidy and well supplied with tea/coffee making facilities,including hot chocolate and biscuits.En suite shower/bathroom had everything down to cotton wool pads and buds.Breakfast was served in the main dining room and was waitress service,with silver service cutlery etc.Extensive menu,cooked to order.Dinner menu was varied and served in the same way as breakfast.All staff were very cheery and pleasant.
Response
Thank you so much for such kind words Jeanette!We are delighted you enjoyed your stay with us, and look forward to welcoming you again in the future!Chris - Saxonville Hotel.
Reviewer: Jeanette D | Wed 29th Jun 2016 | 8 years ago
Excellent stay at Saxonville hotel food was outstanding staff were friendly.Great location,Room very clean and comfortable Thank you for making our stay enjoyable
Reviewer: Kathleen W | Tue 28th Jun 2016 | 8 years ago
Just back from a pleasant stay at this hotel, although decor abit dated the whole hotel is spotlessly clean. Staff polite and helpful. Silver service breakfast off China plates was a nice touch too. A pleasant 10 minute walk to the town. Would definitely recommend.
Reviewer: Sue M | Mon 27th Jun 2016 | 8 years ago
Hotel was very clean and the staff were all friendly and helpful. Food was good served in a lovely spacious dining room. The locking and unlocking of the car park gate would have been a little difficult for older people.
Reviewer: James B | Sat 18th Jun 2016 | 8 years ago
Very comfortable and well appointed hotel.staff were all very helpful and extremely pleasant. Excellent breakfast but finished at 9.30 which was just a bit early for us. Plenty of parking and hotel location perfect. Will certainly return and would recommend this very peaceful and comfortable hotel.
Response
Thank you so much for your kind words and review Shirley!We look forward to welcoming you again in the future!Chris - Saxonvill Hotel.
Reviewer: Mrs M | Fri 17th Jun 2016 | 8 years ago
We had a great time, the staff were courteous and nothing was too much trouble. The food was excellent and good value.
Response
So pleased you enjoyed your stay with us Peter - thank you for your kind words!We look forward to welcoming you again in the future!Chris - Saxonville Hotel.
Reviewer: Mr. W | Thu 16th Jun 2016 | 8 years ago
lovely comfortable hotelGreeted on arrival and welcomed into hotelInformation given reg meal times, use of keys etcshown to rooms (we had 3 ) all very comfortable and cleanBreakfast was good with plenty of choice and excellent serviceCar parking a definate advantageIdeal for short 2 night break which we all enjoyedThank youFOR SOME REASON I CANNOT USE THE STAR RATING BUT AS A GROUP WE WOULD LIKE TO AWARD 5
Response
We are delighted you enjoyed your stay with us Susan - thank you very much for your kind words and review!We hope to see you again in the future!Chris - Saxonville Hotel.
Reviewer: SUSAN S | Wed 15th Jun 2016 | 8 years ago
We received a warm welcome,had a very well appointed and comfortable room.Enjoyed excellant food and good service,in all a very pleasent stay.
Reviewer: Peter W | Mon 13th Jun 2016 | 8 years ago
lovely comfortable traditional seaside hotel.Well situated,great service,cannot fault the cleanliness and quality of the facilities.
Response
We are delighted you enjoyed your stay with us Paul!Thank you so much for your kind words and review!Just waiting for a bit more seaside weather (it\'s only June though, there\'s still time......!)Chris - Saxonville Hotel.
Reviewer: Paul L | Mon 13th Jun 2016 | 8 years ago
The weather was poor, but we did not regret booking this hotel. It was excellent in every respect. The staff were courteous, friendly and efficient. The rooms were welcoming & had all one required; staff had taken note of specific requests sent earlier. Everywhere was spotlessly clean, including beautifully polished cruets, teapots and cutlery. The Menu was varied, interesting, beautifully presented and delicious to eat! The hotel was 'just around the corner' from the sea - ideal in strong cold winds but a short walk on a lovely day!
Response
Thank you so much for your kind words and review Jillian!We are delighted you enjoyed your stay with us, and look forward to welcoming you again!Chris - Saxonville Hotel.
Reviewer: Jillian F | Tue 7th Jun 2016 | 8 years ago
We had a lovely stay at the saxonville Hotel. The four poster room was really special. The staff were very friendly and accommodating. The food was really good too. Evening table do't menu had a good choice and breakfast was fabulous. Thank you
Response
Many thanks for your kind words Karen!We look forward to welcoming you again in the future!Chris - Saxonville Hotel.
Reviewer: Karen R | Mon 6th Jun 2016 | 8 years ago
My wife loved the silver tea service, it added an extra special touch to mealtimes. The large towels were soft and luxurious compared with 3 other hotels we stayed in during the week. The hotels great location was within a short walk to the attractions of Whitby.
Response
Many thanks for your kind review David - we are delighted you and your wife enjoyed your stay with us!Chris - Saxonville Hotel.
Reviewer: David W | Sun 5th Jun 2016 | 8 years ago
I really enjoyed the dining experience at this hotel.For both breakfast (which was included) and dinner, full waitress service was offered, the menu was varied andthe food was delicious. dinibg here is a soecial, relaxing experience.The rooms are clean and comfortable and the staff are friendly and helpful.I would like to return one day!
Response
Thank you so much for your kind review Carole!We are delighted you enjoyed your stay with us, and we look forward to welcoming you again in the future!Chris - Saxonville Hotel.
Reviewer: Carole H | Fri 3rd Jun 2016 | 8 years ago
Efficient booking and helpful advance information. Warm welcome on arrival and during stay.High standard of cleanliness. Meals well presented and very enjoyable
Reviewer: Gordon K | Tue 31st May 2016 | 8 years ago
We found the Staff and everything about the Hotel very good Thank you for a great three days
Response
We are delighted you enjoyed your stay with us Colin, thank you for your kind words!We look forward to seeing you again soon!Chris - Saxonville Hotel.
Reviewer: Colin C | Sun 29th May 2016 | 8 years ago
Very nice and clean - bedroom excellent with good sized tv.Could only get wifi in lounge area which was a bit inconvenient.Breakfast very good - we had one meal in hotel which was quite expensive for fairly plain fare.Hotel was further away from centre than we thought - overall the hotel was good and we would recommend it to friends
Reviewer: Pamela R | Thu 26th May 2016 | 8 years ago
We stayed for two nights.The room was fine, breakfasts were good and the staff very friendly and helpful.The only negative comment isthat the stairs are very steep and narrow, so getting a suitcase up and down is not easy.
Reviewer: Mr.| Mon 23rd May 2016 | 8 years ago
We enjoyed a lovely 2 night stay at this delightful hotel. Our room was spacious and excellently appointed and maintained. The staff were friendly and efficient and the restaurant ambience very good.The food both at dinner and breakfast was excellent as was the service. The only drawback was the lack of a lift which meant a fairly energetic stair-climb! We would happily return if in the area.
Response
Thank you very much for your kind words Clifford!We are delighted you enjoyed your stay with us, and look forward to welcoming you again in the future!Chris - Saxonville Hotel.
Reviewer: Mr. B | Wed 18th May 2016 | 8 years ago
Staff were very helpful, the hotel was spotless and the rooms lovely.
Reviewer: Jeff P | Mon 16th May 2016 | 8 years ago
Exclent..will b def staying again.
Reviewer: Peter D | Sun 15th May 2016 | 8 years ago
We enjoyed our stay so much. The hotel has wonderful staff, friendly and very professional. So nice to see local people who are able to give a flavour of the area.The breakfasts are to die for. Lovely to have your breakfast cooked to order.We will definitely be returning.
Reviewer: Janet S | Sat 14th May 2016 | 8 years ago
I stayed at the saxonville hotel from Monday to Thursday it was very comfortable and cleanthe choice of breakfast vas very good and lovely cooked unfortunately i didn't have an evening meal so cannot comment maybe next timeas I would definitely stay again thankyou
Response
Thank you so much for your review and kind words Lorraine!Delighted you enjoyed your stay!We look forward to welcoming you again soon!Chris - Saxonville Hotel.
Reviewer: Lorraine M | Fri 13th May 2016 | 8 years ago
could not fault it would come again
Reviewer: Michael K | Tue 10th May 2016 | 8 years ago
Very helpful staff, good chef.
Reviewer: Ross A | Mon 9th May 2016 | 8 years ago
good food,lovely rooms only down side there is no lift
Reviewer: David A | Mon 9th May 2016 | 8 years ago
Lovely staff, a comfortable room and enjoyable dining experience made up for what could have been logged up as a dire weekend due to it being an unexpectedly cold and foggy Whitby during our stay. The food was well presented with a tasty varied menu covering all tastes. We would recommend this hotel to friends and family and would revisit
Response
Many thanks for your kind words and review Philip!Sorry to hear about the weather - we had a bit of sun this week however it\'s been back to chilly and grey for the last 2 days!I think that means summer is here!We look forward to seeing you again!Chris - Saxonville Hotel.
Reviewer: Philip G | Mon 9th May 2016 | 8 years ago
Couldn't faultany aspect of our stay .staff ,cleanliness,evening meal and breakfast with waitressservice. Nicenot to run the gauntlet of buffetservice .brilliant stay would stay again and highly recommend
Reviewer: Mr. R | Mon 9th May 2016 | 8 years ago
This was a lovely hotel, well situated. All the staff were very friendly and helpful. Breakfast lovely, didn't have evening meal but the menu looked great. Very clean place, would use this place again.
Response
We are delighted you enjoyed your stay with us Juliet - thank you for your kind words and review!We look forward to welcoming you again soon!Chris - Saxonville Hotel.
Reviewer: Juliet B | Mon 9th May 2016 | 8 years ago
Brilliant hotel, staff very nice, food lovely. Will stay again. Recommended.
Reviewer: Malcolm L | Sat 7th May 2016 | 8 years ago
We stayed for one night (B&B) and wish it had been more. We loved Whitby and could not have wished for a better hotel. Everything was perfect. The staff were excellent and nothing was too much bother. We will be back for longer next time.
Response
Thank you so much for your kind words and review Allan!We look forward to welcoming you (for longer!) again soon!Chris - Saxonville Hotel.
Reviewer: Allan H | Thu 5th May 2016 | 8 years ago
Excellent hotel. First class. Everything was just perfect from arrival, food and service. Would highly recommend.
Response
Delighted to hear you enjoyed your stay David - many thanks for your kind words and review!We look forward to welcoming you again soon!Chris - Saxonville Hotel.
Reviewer: Mr. M | Tue 3rd May 2016 | 8 years ago
I enjoyed every minute of my stay at the Saxonville. The bedroom was comfy and welcoming. All the staff were really nice. The meal in the restaurant was excellent. I will definitely stay again.
Reviewer: Judith B | Tue 3rd May 2016 | 8 years ago
A very pleasant experience to stay in the Saxonville hotel. All the staff were polite and helpful. The hotel was warm and comfortable and if I come to Whitby again I would happily stay here again.
Reviewer: Lisa S | Sun 1st May 2016 | 8 years ago
Set on a quiet street, 5 mins from West Cliff beach and 10-15 minute walk from harbour and centre. The hotel is a little bland, but compensates by being comfortable, super clean and having lovely friendly staff. Breakfast was really well cooked and enjoyable. Needs to sort out full wifi coverage. Would recommend to friends and family.
Reviewer: Rachel W | Thu 28th Apr 2016 | 8 years ago
The Saxonville Hotel is one of the best hotels we have stayed in. The staff were extremely helpful and professional. The room was very clean and comfortable. It was my wife`s birthday and I could not have picked a better place to take her.
Response
Thank you for such a kind review Allan!We are delighted to have played a small part in making your wife\'s birthday an enjoyable one!We look forward to welcoming you both again in the future!Chris - Saxonville Hotel.
Reviewer: Mr. C | Tue 26th Apr 2016 | 8 years ago
This was our first weekend away together as a new couple, it was my boyfriend's birthday weekend, I'd been told how lovely Whitby was so I booked, before we arrived I'd asked the hotel about a birthday balloon for in the room, which I paid for over the phone, we arrived at 2pm ready for check in the lady on reception was lovely helped me to our room with a ice bucket and glasses why my boyfriend parked the carThe rooms were so clean and beautiful the staff were so happy and helpfulWe didn't realise it was goth weekend until we got there not realising what to expect we headed into the harbour, it was a fantastic weekend very busy with people dressed up everyone was lovely and chatty and letting you take pictures of them, I had booked a table and moon and sixpence over looking the harbour the food was amazing and again the staff were lovelyThe breakfast in the morning was very good the staff again were fantastic waiting on you with lots of coffee just what we neededWe will definitely be returning back to this hotel very soonThank you for looking after us and making us very welcome
Response
Thank you so much for your kind words and review Paula!We are delighted you and your boyfriend enjoyed your first break away together with us!The Goth weekends are huge events in the Whitby calendar and as you found out, you don\'t have to be into the Gothic scene to enjoy them.We hope to see you again soon!Chris - Saxonville Hotel.
Reviewer: Paula C | Mon 25th Apr 2016 | 8 years ago
A lovely friendly hotel with large warm clean rooms. The parking was excellent, all the staff were extreamly helpful and friendly so stayed another night. Will definitely return.
Response
Delighted to hear you enjoyed your stay with us Heugh, thank you very much for your kind review!We look forward to welcoming you again in the future!Chris - Saxonville Hotel.
Reviewer:H | Mon 25th Apr 2016 | 8 years ago
Quiet location near the sea and a short walk down into old town. Own car park. Good sized rooms. Extensive breakfast options. Value for money
Reviewer: Mr. Y | Mon 18th Apr 2016 | 8 years ago
Thanks for a great nights sleep. ..
Reviewer: Andrew M | Sun 17th Apr 2016 | 8 years ago
The Saxonville is a comfortable hotel providing good food with excellent friendly service. The arrangement for car parking should be improved and the surface of the car park made weather proof.
Reviewer: John S | Sun 10th Apr 2016 | 8 years ago
Thoroughly enjoyed a short stay at the Saxonville Hotel and can recommend this to anybody wanting to visit Whitby.From the moment we walked into the hotel it was an excellent customer service experience. The lovely Sam on the reception desk and the lady who served us breakfast were cheerful, smiling, attentive and a credit to the hotel.The room was clean, tidy, well furnished andwell presented, and everything worked i.e TV and shower.Breakfast was excellent which had a varied menu for those of differing tastes. It was also plentiful and set me up for the day. You could ask for more if you wished, but you would do well to get through the menu. This was waitress served, and in a lovely dining room.The hotel also has a bar and a lounge for relaxing and has its own car park which costs £2 for the day with a £5 refundable key deposit.All in all I can definitely recommend this place to anybody, and it would be great for a small wedding party, group of friends visiting,or celebrating something. It has all you need with a staff who care and at a reasonable price.I will be back.
Reviewer: Gerard O | Fri 8th Apr 2016 | 8 years ago
We stayed at this hotel for two nights and haven't got anything bad to say about the hotel, staff or service all were excellent. They made us feel thoroughly welcome and nothing was too much trouble. Definitely would go back again. The only thing that spoilt it a little was the chiming of the grandfather clock which went on during the night, did wake us up a few times as we were in a room just above.
Reviewer: Tracy N | Fri 1st Apr 2016 | 8 years ago
I was astonished by the level of service at this hotel. The only place I have ever experienced such high standards is in very expensive hotels such as the Waldorf. I wasn'tkeen on the decor but that is a matter of taste. As for the service and the hygiene. IMPECABLE
Response
We are delighted you enjoyed your stay with us Paul, thank you for your review and such kind words!To have comparisons drawn with the Waldorf is very humbling!We look forward to welcoming you again in the future!Chris - Saxonville Hotel.
Reviewer: Paul W | Fri 1st Apr 2016 | 8 years ago
Hotel was very comfortable and clean. The staff were very pleasant and friendly. The location was good, being just a 10 minute walk from the centre of Whitby. The breakfast was amazing!
Response
Many thanks for your kind words and review David!We are glad you enjoyed your stay with us, especially breakfast (the most important meal of the day!)We hope you visit again soon!Chris - Saxonville Hotel.
Reviewer: David H | Fri 1st Apr 2016 | 8 years ago
The Saxonville Hotel is a lovely hotel with friendly, helpful staff and cosy, comfortable rooms. The location is excellent and very close to all the main Whitby points of interest.
Reviewer: Grant S | Wed 30th Mar 2016 | 8 years ago
Just returned from a weekend at the Saxonville. The Hotel is ideally located close to the coast. The hotel is very clean & the staff very efficient, as soon as you go for breakfast the cleaners are into your room and it's spotless upon your return from breakfast. The breakfast itself is fab, the bacon is amazing & to be waited on again is amazing myself & my girlfriend felt very spoilt. We both had a lovely stay.
Response
Thank you for your review and kind words Adrian!We are glad you and your girlfriend enjoyed your stay, and breakfast in particular (good bacon cannot be rivalled!)We look forward to welcoming you in the future!Chris - Saxonville Hotel.
Reviewer: Adrian P | Tue 29th Mar 2016 | 8 years ago
Very nicehotel, spotlessly clean, superb food, and lovely staff, can't recommend this hotel enough, will definitely stay here on our next visit to Whitby!.
Reviewer: David W | Tue 29th Mar 2016 | 8 years ago
Spotlessly clean room, spacious and quiet.Food excellent and staff very friendly and could not do enough for us.We visit Whitby 2-3 times a year and have been looking for a new place to stay so we will definitely stay at the Saxondale Hotel again
Reviewer: Chris J | Thu 24th Mar 2016 | 8 years ago
clean and comfotable rooms, food and service in the restaurant was of 4 star quality looking forward to returning in the near future
Reviewer: Brian R | Sun 20th Mar 2016 | 8 years ago
What a great place to stay in all respects.Staff-excellent.Cleanliness-excellent.Dining roomand service-excellent.Breakfast -excellent.Parking card - very handy.We will certainly call again when in that part of the country.Thank you, John and Ruth
Response
Thank you very much for your kind words, delighted you enjoyed your stay!We look forward to welcoming you again soon.Chris - Saxonville Hotel.
Reviewer: John B | Sat 19th Mar 2016 | 8 years ago
Lovely hotel in an ideal situation not far from the town centre. The room was very comfortable with all the facilities you would expect in a top quality hotel.Everyone was very friendly and the breakfast was great.Would definitely stay again.
Response
We are pleased you enjoyed your stay with us, thank you for your kind words!We hope you come and visit again soon.Chris - Saxonville Hotel.
Reviewer: Florence C | Fri 18th Mar 2016 | 8 years ago
It was a number of years since we had visited Whitby and the Saxonville was the ideal place for our one night stay. All of the staff were polite and extremely courteous and we would have no hesitation in recommending this hotel. Our only negative comment is that the wi-fi signal was weak on the top floor.
Reviewer: Stuart R | Fri 18th Mar 2016 | 8 years ago
Yet again another lovely stay at the saxonville hotel the hotel is lovely and clean and the staff are helpful and friendly can't recommend it enough
Reviewer: Ian H | Thu 17th Mar 2016 | 8 years ago
As usual (4th visit) the welcome was warm. Check-in with no fuss. All staff efficient and friendly. Food and service excellent and nice to see a familiar face in the dining room. I shall be visiting again without doubt. Thank you all.
Response
We are delighted you enjoyed your stay with us, thank you for your kind words.We hope you come and visit again soon.Chris - Saxonville Hotel.
Reviewer: John M | Tue 15th Mar 2016 | 9 years ago
lovely hotel very nice good service good breakfast get scratch cards for parking 50p for 4 days well worth it
Reviewer: Billy C | Tue 15th Mar 2016 | 9 years ago
A very clean,warm and friendly hotel. Breakfasts and meals in of which we ate twice couldnt be faulted. The staff provide an excellent service. Enjoyed the short break in Whitby and would definitely stay there again.
Response
We are delighted you enjoyed your stay with us, thank you for your kind comments.We hope you come and visit again soon.Chris - Saxonville Hotel.
Reviewer: Noel D | Sun 13th Mar 2016 | 9 years ago
Had a fantastic stay for my wife's birthday , staff were friendly and couldn't do enough for you . The room was spotlessly clean and facilities superb . Food was excellent both evening meal and breakfast . It was excellent value for money , we will definitely stay again
Response
Thank you for your kind words following your stay, delighted you enjoyed it.We hope you come and visit again soon.Chris - Saxonville Hotel.
Reviewer: Tom D | Sun 13th Mar 2016 | 9 years ago
Good HoteComfortable, well appointed hotel 15 mins walk from town centre, with spacious warm rooms and very good restaurant.Friendly and extremely helpful staff.Would certainly come again.
Response
Thank you for your kind comments, we are pleased you enjoyed your stay.We look forward to welcoming you again soon.Chris - Saxonville Hotel.
Reviewer: James B | Sun 13th Mar 2016 | 9 years ago
The Hotel was spotlessly clean and the staff were very friendly.The breakfast was nice and hot.the rest we could not only downside was the size of the room,
Response
Thank you for your kind words Katherine.For future reference, we have a selection of deluxe rooms available which may be more suitable for you.We hope you come and visit again soon.
Reviewer: Katherine C | Sun 13th Mar 2016 | 9 years ago
Room was fine, staff in reception, bar, dining room could not have been more friendly and helpful, highly recommended
Response
Thank you for your kind comments, we hope you come and stay with us again soon
Reviewer: David D | Fri 11th Mar 2016 | 9 years ago
Stayed Saturday 5th March. Arrived early but the room was ready. Alison who greeted us was extremely friendly and professional. Our room was warm , very clean and had refreshments tray and was ideal for our stay. Breakfast was excellent with table service. All the staff we encountered were very friendly.
Response
The Hotel would like to thank you for taking the time to give us a very kind review and we are pleased you enjoyed your stay.We do hope to see you again if you should visit Whitby.
Reviewer: Mr. S | Mon 7th Mar 2016 | 9 years ago
every thing staff, food,clean rooms was exellent i would recommend to all
Reviewer: Beryl N | Wed 2nd Mar 2016 | 9 years ago
The staff were extremely helpful, the location was excellent for the centre of Whitby and nice and quiet. The breakfast was outstanding and the service was superb.
Reviewer: Louise M | Mon 29th Feb 2016 | 9 years ago
This hotel is fantastic in every way. Staff are friendly andhelpful. Will be back God Willing the next time I am in Whitby
Reviewer: William P | Sat 13th Feb 2016 | 9 years ago
Had an amazing stay all the staff was really lovely and really looked after us!The room was gorgeous and clean.We will definatly be visiting again.
Reviewer: Katie P | Thu 11th Feb 2016 | 9 years ago
Attentive staff,clean,comfy,all needs catered for.Will go back.
Reviewer: Ross M | Mon 8th Feb 2016 | 9 years ago
Excellent accommodation and staff as usual
Response
Thank you for the lovely review Mr Cook and we do hope to see you again in the near future.Kind RegardsAlison - Saxonville Hotel
Reviewer: Mr. C | Sun 3rd Jan 2016 | 9 years ago
We arrived on New Years Eve a bit sceptical expecting a typical old fashioned seaside hotel. What we found was a very nice supprise. The place was warm and welcoming, very very clean, the staff were lovely. Breakfast was great served to your table, with a smile and just enough banter. Yes the hotel does need a few modern touches but don't go too far and spoil it. Please thank your staff for a most enjoyable stay. Regards Stuart Bailey.
Response
Thank you for your very kind review and we are glad you enjoyed your stay with us.Kind RegardsAlison - Saxonville Hotel
Reviewer: Stuart B | Sat 2nd Jan 2016 | 9 years ago
Lovely clean hotel, friendly staff, good food.
Reviewer: Sue G | Wed 2nd Dec 2015 | 9 years ago
A pleasure to stay as always
Reviewer: James S | Mon 30th Nov 2015 | 9 years ago
Lovelyclean hotelbut not a good breakfastx
Reviewer: Susanne Q | Mon 30th Nov 2015 | 9 years ago
Have absolutely nothing negative to say about the Saxonville. A warm welcome and excellent service by all the staff. The room was immaculate and comfortable. The restaurant is first class and the menu was changed each day. We would most certainly stay there again.
Reviewer: Guy M | Fri 13th Nov 2015 | 9 years ago
really pleasant staff,hotel was very clean
Reviewer: Brett W | Thu 12th Nov 2015 | 9 years ago
I booked the room for my mother and father, since they came back they have done nothing but rave about the hotel . Wonderful room lovely meals and great hosts. Thankyou
Reviewer: Paul C | Tue 10th Nov 2015 | 9 years ago
Lovely friendly staff (especially the bar man), very clean and tidy - beds extremely comfortable. Evening meal very poor - had to send mushrooms back as frozen in the middle and would say main meal was not worth the price, however the breakfast was fantastic.
Reviewer: Dean B | Mon 9th Nov 2015 | 9 years ago
Lovely hotel with very friendly staff.Food was great with plenty of choice. Hotel was well located with a short walk into town 20 mins at the most if your fit. One small complaint is the biscuits supplied with the tea tray were always ginger biscuits not everyones cup of tea. We will return as we felt welcome.
Response
The Hotel would like to thank you for your lovely review and we are pleased you enjoyed your stay with us.Kind Regards.Alison - Saxonville Hotel
Reviewer: Colin H | Sun 1st Nov 2015 | 9 years ago
Excellent hotel, excellent food, excellent prices, friendly and helpful staff.Looking forward to returning.
Response
Thank you for taking the time to give us a very kind review.We are pleased you enjoyed your stay and that you will be returning.Kind RegardsAlison - Saxonville Hotel
Reviewer: Howard P | Sat 31st Oct 2015 | 9 years ago
wonderful stay, pleasant, friendly and efficient staff. lovely dining area and food.
Response
Thank you so much for you very kind review.We are glad you enjoyed your stay and we hope to see you again.Kind RegardsAlison - Saxonville Hotel
Reviewer: Paul S | Fri 30th Oct 2015 | 9 years ago
Clean rooms, friendly and helpful receptionstaff, great breakfast
Response
Thank you for taking the time to give us a lovely review.We hope to see you again.Kind regardsAlison - Saxonville Hotel
Reviewer: Tracey M | Tue 27th Oct 2015 | 9 years ago
Great value hotel.Immaculately clean. Good quality fixtures and sundries.Great breakfast and hard working lovely staff. Would stay again.
Response
Thank you so much for the great review.We are pleased you enjoyed your stay with us.Kind RegardsAlison - Saxonville Hotel
Reviewer: Liz R | Sun 25th Oct 2015 | 9 years ago
Lovely clean hotel, decent sized room with plenty of storage, perfect temperature, nice hospitality tray, I use my own toiletries but there were helpful extras like cotton balls and buds. I don't often sleep too well in hotels but I slept like a log both nights.Breakfast was lovely and well cooked though my sausage on the first day was a little pink in the middle which I personally find off putting.Full waitress service, nice, but would prefer some self-service aspects, don't like having to attract attention for coffee for example, it wasn't a big problem but the breakfast room was very busy on the second morning and I wouldn't have liked to have been in a hurry for a train!On the whole a very pleasant stay indeed, would definitely return.
Response
The Hotel would like to thank you for taking the time to give us a nice review.We are glad you enjoyed your stay and we hope to see you again sometime.Kind RegardsAlison - Saxonville Hotel
Reviewer: Angela S | Sun 25th Oct 2015 | 9 years ago
Very Friendly and very clean. I found our room too warm even though the radiator was not on and had to keep the window open.
Reviewer: Clive C | Fri 16th Oct 2015 | 9 years ago
Five star service and cleanliness at 3 star hotel. Food ace, staff ace, location ace, service ace and overall ace!
Response
Thank you for the lovely review and taking the time to do it. We are pleased you enjoyed your stay with us and we do hope to see you again.Kind RegardsAlison - Saxonville Hotel
Reviewer: Mrs. C | Sun 11th Oct 2015 | 9 years ago
The hotel is only a short walk from the centre and is run very efficiently. The room was bright, clean and comfortable. The staff were friendly and experienced and the food was good wholesome home cooking.
Response
The Hotel would like to thank you for the great review and we do hope to see you again sometime.Kind Regards. Alison - Saxonville Hotel.
Reviewer: Mr. H | Tue 15th Sep 2015 | 9 years ago
A very friendly welcome; efficient and polite service. A very pleasant stay.
Response
Thank you for your kind review and we do hope to see you again.Regards. Alison - Saxonville Hotel
Reviewer: Linda R | Tue 8th Sep 2015 | 9 years ago
This is a very comfortable, well-run establishment, situated in a very pleasant part of the West Cliff. Food was excellent and the lounge areas looked very spacious. We wish we'd booked for longer. Hope to return in the future. Very rare to have full waitress service at breakfast.
Response
Thank you for the very kind review and we are glad you enjoyed your stay with us.Regards. Alison - Saxonville Hotel
Reviewer: Sheila B | Fri 4th Sep 2015 | 9 years ago
The staff were excellent and the surroundings very relaxing. Even the other guests were friendly. Good decision to return. Will be back.
Response
The Hotel would like to thank you for the kind review and we do hope to see you again.Alison - Saxonville Hotel
Reviewer: Mr. W | Fri 4th Sep 2015 | 9 years ago
Excellent hotel.Stayed part of Bank holiday weekend.Very good bedroom. Excellent food in restuarant both dinner and breakfast.
Response
Thank you for taking the time to give the Hotel a good review.We hope to see you again.Kind Regards. Alison - Saxonville Hotel
Reviewer: George N | Thu 3rd Sep 2015 | 9 years ago
Enjoyable stay and staff were friendly and helpful
Reviewer: Ian M | Wed 2nd Sep 2015 | 9 years ago
Throughly enjoyed our stay, very friendly, helpful staff.Ideally situated hotel, beautiful room. Excellent dining experience, would definitely recommend.
Reviewer: Paul W | Tue 1st Sep 2015 | 9 years ago
Had a really good experience at this friendly, comfortable hotel. Lovely home-cooked, good quality dinner and breakfast with friendly and pleasant waiting staff, who were attentive and ready to help.Rooms were clean and comfortable. Really nice experience and would definately book there again next time.
Reviewer: Cheralyn B | Sun 30th Aug 2015 | 9 years ago
A reasonably priced, clean, well maintained and very friendly well run hotel with pleasantly efficient staff who went out of their way to make our stay an enjoyable experience.
Response
Thank you for the very kind review and we are pleased you enjoyed your stay with us.We hope to see you again.Kind Regards. Alison - Saxonville Hotel
Reviewer: John L | Fri 28th Aug 2015 | 9 years ago
The hotel was very welcoming.The room was a good size and everything we needed was available.The restaurant was excellent, a very good choice so we ate in every night.The staff were extremely friendly and nothing was too much trouble. We would definitely stay at the Saxonville again.
Response
Thank you for the very kind review and we are pleased you enjoyed your stay with us.Kind Regards. Alison - Saxonville Hotel
Reviewer: Alice H | Fri 28th Aug 2015 | 9 years ago
Second visit to this hotel and will be coming back again next year. Good clean rooms and great food for breakfast ane evening dinner. Restaurant staff lovely
Response
Thank you for taking the time to give the hotel a very kind review and we shall look forward to seeing you again.Alison - Saxonville Hotel
Reviewer: Martin M | Thu 27th Aug 2015 | 9 years ago
The hotel although dated decor can't be faulted the attentiveness of staff is amazing|The hotel is spotless clean and I would not hesitate to reccomend.
Response
Thank you so much for the very kind review and we are pleased you enjoyed your stay. Kind Regards. Alison - Saxonville Hotel
Reviewer: Bridget F | Mon 24th Aug 2015 | 9 years ago
reasonable location for both Whitby central and ashort drive to Robin Hoods Bay. Waitres service for breakfast that makes a refreshing change.
Response
Thank you for the kind review and we hope to see you again. Kind Regards. Alison - Saxonville Hotel
Reviewer: Jeremy S | Thu 20th Aug 2015 | 9 years ago
Walking into hotel its like stepping back in time. Not modern but not dated. Very clean very comfortable however room 7 does get alot of noise from the bar!!! Breakfast was full waitress servive great choice and very tasty. Hotel was in easy reach if town centre. We parked car up in locked carpark on the Friday and didnt use it to home time on the monday. Would stay again.
Response
The Hotel would like to thank you for taking the time to give us such a lovely review.We are glad you enjoyed your stay with us.Kind RegardsAlison - Saxonville Hotel
Reviewer: Rachel R | Wed 19th Aug 2015 | 9 years ago
We had business in Whitby and stayed at this lovely hotel. When we first arrived it seemed a bit old but i can say it was the spotless.the bathroom had lovely extras and the biscuits in the room to go with the tea were lovely. Also wow the breakfast was superb and lovely to see real teapots and an extra pot with water. Staff very friendly will return if i ever have to visit whitby again.
Response
The Saxonville Hotel would like to thank you for taking the time to give us a very kind review.We hope to see you again sometime.Alison - Saxonville Hotel.
Reviewer: Stephen J | Mon 17th Aug 2015 | 9 years ago
Excellent room and couldn't fault breakfast and dinnerThe staff were friendly and polite
Response
Thank you for giving the Hotel a very kind review. We hope to see you again sometime. Alison - Saxonville Hotel
Reviewer: Martin S | Mon 17th Aug 2015 | 9 years ago
Very friendly staff. Good food, reasonable selection of wines. Comfortable bed. Nice bathroom.
Reviewer: Stuart D | Sun 16th Aug 2015 | 9 years ago
Lovely clean hotel, staff very friendly, excellent location, breakfast was 5 star, plenty of choice, would definitely stay again.
Reviewer: Lorraine R | Mon 10th Aug 2015 | 9 years ago
I visited the Saxonville Hotel for one night and found the staff most courteous, helpful and pleasant. On arrival I was taken to my room, which is something I have not experienced before. Nothing was too much trouble and I felt that my visit was as important to them as someone staying a week. The Hotel itself was an older style, but spotlessly clean and comfortable. Being a coeliac it is always a worry, but the hotel had it all in hand, providing gluten free rolls, toast, sausages etc and preparing all my food separately. I will most certainly be returning and would thoroughly recommend it here.
Reviewer: (Miss) W | Sun 9th Aug 2015 | 9 years ago
Really enjoyed our two nights stay in the Saxonville hotel.Friendly and helpful staff and very good food. Would like to come back.
Response
Thank you very much for the lovely review and we are pleased you enjoyed your stay with us.Kind RegardsAlison - Saxonville Hotel
Reviewer: Maj-Britt M | Fri 3rd Jul 2015 | 9 years ago
Service levels, comfort and convenience of location excellent. Staff particularly in dining room first class.
Response
The Saxonville Hotel would like to thank you for the very kind review and we do hope to see you again someday.Kind RegardsAlison - Saxonville Hotel
Reviewer: David B | Tue 30th Jun 2015 | 9 years ago
Stayed two nights B&B in standard double with en-suite with bath and shower over.Room was small but had everything needed and was comfortable and spotlessly clean.Daily maid service excellent.Breakfast was excellent with good choice and first class full waitress service.
Response
We are pleased you enjoyed your stay with us at the Saxonville Hotel and we do hope to see you again.Kind RegardsAlison - Saxonville Hotel
Reviewer: Robert H | Mon 29th Jun 2015 | 9 years ago
Not been away for a while due to Mrs Jones recovering from an heart attack so we had 4 days in Whitby.Not looking for fault, the service at Saxonville was excellent and very professional. The rooms were serviced and cleaned to a very high standard as was the whole of the Hotel.My wife's Coeliac condition was catered for at meal times without any problem which is always appreciated.All being well we will be returning to Saxonville to take advantage of our discount voucher .
Response
Thank you for a very kind review and we do hope to see you again.Alison - Saxonville Hotel
Reviewer: Allan J | Wed 24th Jun 2015 | 9 years ago
Well worth the price paid.Very comfortable single room. Everything top quality and spotlessly clean. Staff smart and polite.
Response
Thank you for the lovely review and we are pleased you had a pleasant stay with us at the Saxonville Hotel.Kind Regards - Alison
Reviewer: Doreen F | Mon 22nd Jun 2015 | 9 years ago
We thoroughly enjoyed every minute of our stay at this hotel. The staff were always friendly and helpful. The food, breakfast and evening meal, was excellent and there were always plenty of staff on hand to attend to you.Please note there is no lift so it would be advisable to request a ground floor or first floor room. But again staff were there to assist if necessary. The hotel is just a very short walk from the cliff overlooking the sea but is a little further out of the town itself. The dining room was elegant without being fussy. We would highly recommend staying here.
Response
Thank you for giving the Hotel a very kind review and we do hope you stay with us again sometime.Alison - Saxonville Hotel
Reviewer: Susan T | Tue 16th Jun 2015 | 9 years ago
thoroughly enjoyed our weekend at the Saxonville Hotel.room, clean , quiet and comfortableMeal in the restaurant was excellent and breakfast too.Staff are very welcoming and pleasant, would certainly recommend.
Response
Thank you for your very kind review and we do hope you had a pleasant stay with us and we may see you again.Alison - Saxonville Hotel
Reviewer: HELEN K | Mon 15th Jun 2015 | 9 years ago
This is a hotel that has everything you need for an enjoyable stay in Whitby. A warm welcome at reception, cheerful courtious staff around the hotel and a restaurant that offers excellent food with the highest standard of service made our stay special.
Response
Thank you very much Mr Gould for your kind review of the hotel.We are pleased we made your stay enjoyable and we do hope to see you again.Kind Regards. Alison - Saxonville Hotel.
Reviewer: Duncan G | Sun 14th Jun 2015 | 9 years ago
Good friendly staff.Very relaxed atmosphere and high quality food.
Response
Thank you very much for your kind review of the hotel and we hope we may see you again someday.Kind Regards. Alison - Saxonville Hotel.
Reviewer: Geoffrey T | Fri 12th Jun 2015 | 9 years ago
Did an overnight stay following a gruelling charity event.The hotel staff were very friendly and attentive to my needs,the room was clean,comfortable and quiet and the hotel food and drink was wholesome,good quality and value for money.Would recommend.
Response
Thank you so very much for your kind review of the hotel and we are pleased you enjoyed your stay with us.Kind Regards. Alison - Saxonville Hotel.
Reviewer: Robin J | Tue 9th Jun 2015 | 9 years ago
Cleanliness 5, room 5, bathroom 3 ( Shower too little pressure, toilet space restricted), dining room/food/service 5,Parking 5, value for money 4.
Response
Thank you for you kind review of the hotel.I have mentioned to the boss about the shower pressure and we are trying to resolve it.We do hope to see you again sometime.Kind Regards. Alison - Saxonville Hotel
Reviewer: Alan W | Mon 8th Jun 2015 | 9 years ago
Could not fault anything the service the cleanliness and the food was excellent as were the staff
Response
Thank you so much for your very kind review and we are pleased you have an enjoyable stay at the hotel.Kind Regards. Alison - Saxonville Hotel.
Reviewer: Jean T | Mon 8th Jun 2015 | 9 years ago
We where staying in a Whitby for a family event. The hotel was nicely placed for the event and conveniently close to the town centre. It was the first time I in had been to Whitby and we enjoyed the whole atmosphere of the place. The staff both on reception and in the restaurant where both very friendly and helpful, the breakfast was top notch my wife enjoyed the Whitby kippers! I had the full Yorkshire set us up for yhe day!
Response
Thank you for your very kind review of the hotel and we are pleased your stay with us was enjoyable.We do hope to see you again.Kind Regards. Alison - Saxonville Hotel.
Reviewer: Andy M | Mon 8th Jun 2015 | 9 years ago
Clean, friendly staff, great private car park, fantastic breakfast, short walk away from centre, great place to stay. Perfect.
Response
Thank you so much for your very kind review. We are pleased you enjoyed your stay with us and we do hope to see you again. Kind Regards. Alison - Saxonville Hotel.
Reviewer: Tracy B | Sun 7th Jun 2015 | 9 years ago
Lovely hotel, clean, classic, frindly team, just perfect!
Response
Thank you for kind words, it was lovely to meet you both and hope you had a safe journey home.
Reviewer: Zion H | Tue 2nd Jun 2015 | 9 years ago
Quiet and very cleanamiable hotel. Fantastic staff from start to finish. Rooms also excellent. Staff very diligent, friendlyand attentive. Cannot do enough for guests.Secure parking and excellent position for 2 minute walk to west cliff and fantastic views. Don't hesitate to book. Thank you and we will be returning
Response
We are pleased you enjoyed your stay at Saxonville, and look forward to welcoming you both back.
Reviewer: Stuart W | Wed 27th May 2015 | 9 years ago
We were met by a very pleasant and helpful lady who showed us to our room which was quite small but had everything we needed.The decorations were a little dated but the room was immaculately clean which was more important.All the staff were very friendly and polite.The breakfast and evening meal were delicious and plentiful and was waitress service which was excellent and made us feel special.All in all we had a very enjoyable stay and would not hesitate to stay here again.
Response
Thank you for your kind words, we are pleased you enjoyed your stay at Saxonville and hope you will return to visit us at a later date.
Reviewer: JOHN O | Wed 27th May 2015 | 9 years ago
Nice friendly welcome, spotlessly clean,lovely room.Breakfast superb
Response
We are pleased you enjoyed your stay at Saxonville, and look forward to welcoming you back at a later date.
Reviewer: Philip R | Tue 26th May 2015 | 9 years ago
Handily located for the town (whether you take the tour bus, or walk up and down the steep paths around the quayside) the hotel offers secure parking and a fine, fully waitressed restaurant where the dishes are thoughtfully cooked and presented.Nothing was too much trouble so we felt we got super value for money.Highly recommended
Response
We are pleased you enjoyed your stay and look forward to welcoming you back to Saxonville.
Reviewer: Glenda R | Sat 23rd May 2015 | 9 years ago
An impeccably clean comfortable hotel, with the benefit of fantastic staff. In particular, Alison, an absolute diamond, who served us drinks filled us in on the history of the hotel and helped us find what we were looking for in Whitby itself.So thank you Saxonville for a 'Home from home' stay and special thanks to 'Ali from the alley'
Response
Thank you for your kind words, we are pleased you enjoyed your stay and look forward to welcoming you back.
Reviewer: Tony L | Sat 23rd May 2015 | 9 years ago
A first class experience throughout.The cleanliness and appointment of the hotel from room to dining was excellent, with many nice appreciated touches.All staff in whatever role, were friendly, courteous and professional.The quality of food and service in the restaurant could not have been better. We would fully recommend the hotel.An excellent, memorable stay.
Reviewer: Mr. G | Fri 22nd May 2015 | 9 years ago
Fabulous hotel , great staff , superb breakfast and lovely room . Cant ask for better !
Reviewer: Alan A | Fri 22nd May 2015 | 9 years ago
We had a great weekend in Whitby and the Saxonville Hotel was perfect. It was warm, clean, very comfortable and had a very relaxing feel to it. We normally like to eat out in the evenings but the food was so good and at £18 for three courses and coffee it was a gift. Only negative was it is in a back street so no views of the sea.
Reviewer: William A | Wed 20th May 2015 | 9 years ago
Comfortable and attractive rooms, good breakfast and friendly helpful service. Very enjoyable stay.
Reviewer: Bernard W | Tue 12th May 2015 | 9 years ago
I stayed at theSaxonville last weekend with my mother for a break. The delux twin room (room 10) was large, clean, bright and the beds were very coumfortable.The staff were all welcoming and very approachable. We had 2 very good evening meals and the waitress service allowed us to chose specific items for breakfast.I would recommend this hotel to anyone as an excellent place to stay.
Reviewer: Hannah T | Mon 11th May 2015 | 9 years ago
We stayed for two nights B & B in a De-luxe room.We ate in the restaurant one evening and everything was absolutely perfect. The staff couldn't do enough for us.Not one single complaint!
Response
Thank you for your comments, we are pleased you enjoyed your stay and look forward to welcoming you back.
Reviewer: Jill M | Tue 5th May 2015 | 9 years ago
Stayed over the bank holiday weekend.Had a great time. The hotel was spotless, very friendly staff and great car park just outside. The food was very nice too. Would definitely stay again
Reviewer: Andrew W | Tue 5th May 2015 | 9 years ago
enjoyed our 3 night stay,rooms clean and comfortable and breakfast excellent.all members of staff very friendly
Reviewer: Paul P | Tue 5th May 2015 | 9 years ago
Stayed here with my mother and husband for three nights and would thoroughly recommend it. Hotel very clean, staff very friendly and food excellent, what more could you ask for.
Reviewer: Susan P | Mon 4th May 2015 | 9 years ago
very friendly and helpful staff
Reviewer: Bramley C | Mon 4th May 2015 | 9 years ago
Lovely stay thank you. Un pretentious but very friendly service. Breakfast was fab, and room was excellent.
Reviewer: Deborah W | Sat 2nd May 2015 | 9 years ago
We had a very nice quiet few daysGood food and helpful staff
Reviewer: David H | Thu 30th Apr 2015 | 9 years ago
A very pleasant and tidy room with very good facilities. The staff were very helpful and friendly. The breakfast was very nice and much needed.
Response
Thank you for your comments we look forward to seeing you again in October
Reviewer: Paul R | Tue 28th Apr 2015 | 9 years ago
For my first time in Whitby, I could not have picked a better hotel than the Saxonville. Conveniently situated to the event sites of the weekend, secure parking and easily found, I was immediately at ease in the comfortable surroundings when entering the Hotel.My room was spotless and airy. Going to breakfast the next morning I was met with a comprehensive menu, the same with the evening meal. It was first class food. The full Yorkshire breakfast set me up for the day and in the evening,the fish was melt in the mouth, creamy and covered in the lightest batter.Thanks to the staff who were attentive, cheerful and always ready to go the extra bit to make one's stay that bit better.All in all I will recommend to anybody that they stay in the Saxonville, whether seasoned visitor or first timer.Thank you, all of you.
Reviewer: Alan M | Mon 27th Apr 2015 | 9 years ago
Very cleanExcellent food
Reviewer: Mr. P | Tue 21st Apr 2015 | 9 years ago
Excellent service,women working in the dining room exceptionally friendly and efficient as were the cleaning staff,we always felt very welcome and nothing was too much trouble, Excellent breakfasts a specially the Kippers unfortunately the evening meal was not good. Starters reminiscent of the 70s-a seafood saladtined tuna sand frozen shrimps, Main course dry breadcrumbed fish ,acceptable game.BUT the vegetables were almost inedible we had to leave them on our final Sunday night. Usual 'processed boiled potatoes no taste or texture,frozen peas all luke warm including a mediocre cauliflower cheese. Biggest disappointment lack and poor quality of fish WHITBY ! We ate in the restaurant which also lacks any atmosphere only because the hotel's top of the hill location felt too far to walk backBUT bedroom spacious comfortable ,warm and quiet ,everywhere immaculately clean..just eat at one of the many good restaurants in town ! The quality of staff at Saxonville are the bonus !
Reviewer: Leah H | Tue 21st Apr 2015 | 9 years ago
A first class hotel with fantastic staff, could not have been more helpful. Quality food
Reviewer: David P | Tue 21st Apr 2015 | 9 years ago
room - v clean and comfortablestaff - v friendly - competant and well trainedfood - EXCELLENT and well servedall together an excellent hotel.downside - apparently no lift - front of hotel and surroundings look a bit "bed and breakfasty" - but ignore this - a really good well run hotel
Reviewer: Richard L | Mon 20th Apr 2015 | 9 years ago
A wonderful stay the staff couldn't do enough and travelling on my own it felt you were being looked out for. The food was wonderful, look forward to returning soon.
Reviewer: Karen B | Sun 19th Apr 2015 | 9 years ago
Excellent hotel the food in the hotel restaurant is exceptional.
Reviewer: Richard B | Mon 13th Apr 2015 | 9 years ago
Very enjoyable stay wonderfully food nice room plea sentand friendly
Reviewer: Barry H | Sat 11th Apr 2015 | 9 years ago
Nothing not to like.Good location. Nice room. Private parking. Great breakfast, very friendly and efficient service.
Reviewer: Con H | Thu 9th Apr 2015 | 9 years ago
Everything was fantastic from booking in to the rooms so clean .The breakfast whatever you want it was provided , we had the evening meal . The service amazing just sat down and everything brought to you . Great location short walk to main area in Whitby
Reviewer: ANGELA P | Tue 7th Apr 2015 | 9 years ago
Only a three star! I am really surprised. The reception given upon arrival was warm and reassuring. The hotel is beautifully appointed, room very comfortable and clean and staff extremely warm, friendly and caring. My brother stayed with me - we shall certainly be going again.
Reviewer: Kevan M | Sun 5th Apr 2015 | 9 years ago
We had a very enjoyable two day stay at the family owned Saxonville. with the early season added free dinners, good food and friendly staff
Reviewer: Paul G | Fri 3rd Apr 2015 | 9 years ago
Friendly and pleasant staff,lovely breakfast and good service,nice bar area.Few minutes from sea front.Would stay again.
Reviewer: Stuart R | Fri 3rd Apr 2015 | 9 years ago
Hotel clean and tidy.4-poster room well furnished and comfortable.Bar and Dining Room pleasant.Food good and all staff attentive, friendly and polite.We can see why many of the guests were returning time and time again.
Reviewer: Mrs. B | Tue 24th Mar 2015 | 9 years ago
We came for a Tuesday to Saturday stay to do a bit of walking and enjoy Whitby, a town we love. It also coincided with our Ruby Wedding anniversary. Our stay was excellent, the room very comfortable, the service was attentive and very friendly - as was reception-and the food was very enjoyable. The car park was very handy. All in all we would recommend the Saxonville to friends and would stay there the next time we come to Whitby.Gill and Graham Kerr
Reviewer: Mr. K | Tue 24th Mar 2015 | 9 years ago
Review Title says it all,this was quite simply the best hotel i have ever stayed at.The staff could'nt be more friendly and helpful if they tried,the food was impeccable,and there was a different menu each day.The hotel itself was spotlessly clean and had it's own private car park.I would have no qualms about recommending Saxonville Hotel to anybody,and look forward to returning myself in the not to distant future.
Reviewer: Paul H | Sat 21st Mar 2015 | 9 years ago
Thank you for a most pleasent stay.In addition to the excellent food, comfortable accomodation and the efforts of the fantastic staff;in reply to the reminder email the week previous, I requested continuous fine weather and someone replied that 'they were working on it'.Their efforts were indeed successful - we had continuous fine weather and came home to a £200 tax refund!We'll be coming again so whatever it was that you did, please do it again.
Reviewer: Dr. B | Mon 16th Mar 2015 | 10 years ago
Myself and a friend stayed for 2 nights B&B the hotel was in excellent condition and the staff were so helpful. The breakfast was super and we had a great time. I would recommend this hotel to anybody unless u need the use of a lift other than that first class and well done to all.
Reviewer: John B | Fri 27th Feb 2015 | 10 years ago
Super hotel, very clean and comfortable Staff are very welcoming and offer great service. Food is excellent offering a great choice both at breakfast and dinner. This was our first visit to both the hotel and Whitby. When we visit again we will be certain to book into this hotel.
Reviewer: Christopher D | Fri 20th Feb 2015 | 10 years ago
Good location just a couple of minutes from Whitby harbour and the beach. Excellent food (both breakfast and dinner). Friendly and efficient staff. The wifi was free and I had suffient signal in my room to browse and check email. The room was clean and comfortable.
Reviewer: Anthony M | Fri 20th Feb 2015 | 10 years ago
I was highly impressed with the hotel. It was extremely clean. The rooms were lovely with good heating and the little extras of bath and shower gelShower caps and sewing kits and shoe shine etc which are all welcome extras. All of the staff were extremely helpful and the food in the restaurant was also goodI would definitely recommend this hotel
Reviewer: Alva J | Thu 1st Jan 2015 | 10 years ago
Helpful and welcoming staffroom very comfortable and cosy very cleanfood in restaurant excellenthotel well situated for areathoroughly enjoyable stay, would recommend
Reviewer: Vincent O | Tue 2nd Dec 2014 | 10 years ago
Stayed 2 nights four poster room room out of this world. Restaurant and bar staff exceptional nothing to much trouble just one small thing reception staff seem abrupt and miserable but great stay would go again no problem.
Reviewer: James S | Mon 1st Dec 2014 | 10 years ago
very nice stay good food at breakfast,but sausage burnt both mornings car park needs a bit of work up to your ankles in mud did not like army blankets on beds but staff were brill you also you say free parking but you pay £6 for key but only get £5 back I don't mine paying a small price for parking but be careful with your add some pro complainers my pull you up on it after all that I would go back.
Reviewer: Lewis S | Sun 16th Nov 2014 | 10 years ago
Very nice hotel, friendly & most helpful staff. Would deffinetly would stay again
Reviewer: Bob B | Sat 15th Nov 2014 | 10 years ago
I found the Saxonville friendly, quiet and very pleasant indeed. Super service and food and comfortable, spotless facilities. Lovely location too: a short stroll from the sea and from central Whitby. Very happy indeed to recommend this hotel.
Reviewer: Mr. H | Thu 13th Nov 2014 | 10 years ago
The only hiccup we had this weekend was with the complimentary tea & coffee within the room, it wasn't topped up but such a minor problem was generously offset by the very comfortable room, superb breakfast and very welcoming staff. The cleanliness and attention to detail were second to none, from Wedgewood china to silver cutlery - beautifully polished, traditional touches that seemed to have slipped with bigger chains, but which I personally find add to the special comforts for a weekend break. Thank you for making it special.
Reviewer: Mrs. L | Mon 13th Oct 2014 | 10 years ago
Great hotel in a handy quiet location, warm clean comfortable, friendly, good food, excellent
Reviewer: Alan R | Sun 12th Oct 2014 | 10 years ago
We stayed for 3 nights and wish we could have stayed longer.It's a very traditional and comfortable hotel, everywhere is immaculate and the staff are very friendly and helpful.Breakfast could not be improved and the 2 evening meals we had in the restaurant were absolutely first class and extremely good value. So, it's 10 out of 10 from us !
Reviewer: Susan W | Sun 12th Oct 2014 | 10 years ago
Superb dining room with outstanding service - food excellent.Comfortable single room with view over moors.Excellent location away from town center but close enough to walk to town, abbey, beach.
Reviewer: Ms. C | Fri 10th Oct 2014 | 10 years ago
We had a great stay at THe Saxonville .The weather was brilliant and this coupled with the comfort, excellent food and general hospitality made it memorable ! See you again ,soon !
Reviewer: Mr. O | Tue 7th Oct 2014 | 10 years ago
good room great food very nice weekend
Reviewer: BILL G | Mon 6th Oct 2014 | 10 years ago
We had a thoroughly enjoyable stay and the service and food was first rate. Would definitely visit again
Reviewer: Thomas M | Tue 30th Sep 2014 | 10 years ago
On arrival we were put off by the appearance. It looked just like one of the 100s similar B&BS in Whitby. How wrong can you get.It is very pleasant indeed. The staff were very welcoming and helpful.The restaurant was excellent. The service could not be faulted.There was a lack of a Rosé wine choice however. The secure parking was most useful and reasonable.
Reviewer: Colin M | Fri 26th Sep 2014 | 10 years ago
one of the best hotel I have stayed incleanfriendly and very helpfully. a hotel you will go back too many timesalsogreat food and food pack ups if you are goingoutfor the day all the staff work hard to make you stay good and unforgetfully and you will rest and sleep well a must stay for anyoneshould be a 5 star hotel
Reviewer: Robert E | Fri 26th Sep 2014 | 10 years ago
Very welcoming and helpful , especially with the local parking issues. Nice room, comfortable bed and a great breakfast. So friendly.
Reviewer: John L | Thu 11th Sep 2014 | 10 years ago
We were only with you for 2 nights, but a very positive experience. Comfortable room, good food, very helpful and courteous staff. We wish we could have stayed longer.
Reviewer: Tony C | Tue 9th Sep 2014 | 10 years ago
VERY GOOD WELL GO AGAIN
Reviewer: Lynne M | Mon 8th Sep 2014 | 10 years ago
Good value. Very pleasant staff.
Reviewer: Catherine K | Thu 4th Sep 2014 | 10 years ago
A great Hotel would love to go again sometime.Staff great, good well furnished bedroom.Would be even better if a lift was installed and a ramp to the main entrance but do understand that it is an older building.
Reviewer: Wendy E | Mon 1st Sep 2014 | 10 years ago
Lovely hotel, but wasn't impressed when booking out I couldnt leave my car for a couple hours in the car park whilst we just pop into whitby. It was like thanks for you money now just go! Won't be coming again.
Reviewer: Paul W | Mon 25th Aug 2014 | 10 years ago
The hotel was excellent, very freindly management and staff, more inportantly very professional. The hotel was spotless and very well looked after, likewise my room it was presented to a very high standard. The dining room is excellent with matching fayre and service. You will not be dissapointed with a stay at this hotel, thankyou Saxonville for a very warm welcome and a pleasant stay, I wil certainly be back :)
Reviewer: Ralph W | Sat 23rd Aug 2014 | 10 years ago
Fabulous hotel. Felt very special.Breakfast was amazing-best part of the holiday. Room was lovely-took my own downie. The only thing holding it back are the blankets on the bed! Very old fashioned in this day and age. Booked again for next year!
Reviewer: Taylor A | Thu 21st Aug 2014 | 10 years ago
I had a great weekend here,made very well come from entering the hotel on Sat. lunch time. The staff were just great, I had a breakfast two mornings, was very good , the room was very good, the whole hotel was fantastic, enjoyed my stay, will make another visit.
Reviewer: Gary H | Tue 19th Aug 2014 | 10 years ago
nice modern style hotel in "classic" building. modern airy comfortable room with plush decor. everything that was needed was there in the room-well stocked tea/coffee facilities,drawer/hanging space, side table and two chairs. bathroom was well-stocked,(with fluffy bathrobes!) all one would need. comfortable lounge area and bar. Excellent choice af breakfast to cater for all tastes. Plenty of attentive staff on hand. Eveningmeal was available, but we had other arrangements so didnt try the restaurant- expect it was well up to standard.Secure parking was available and easily accessible.Would happily stay here again.
Reviewer: Clive C | Mon 18th Aug 2014 | 10 years ago
Excellent service all round, the food was very good and the staff were excellent.
Reviewer: Eric P | Mon 18th Aug 2014 | 10 years ago
Our three night stay was very comfortable the room and bathroom were spotless ,it was very quiet and had a distant view to the countrysideThe breakfasts were excellent with high quality food and plentifuland the staff helpful and attentiveAlso a bonus to have on site parkingThanks to you all
Reviewer: Augustus P | Sun 17th Aug 2014 | 10 years ago
We had a lovely short stay. Although a little old fashioned. The hotel was very clean and the silver service was a nice treat.
Reviewer: David B | Fri 15th Aug 2014 | 10 years ago
We spent two nights at the Saxonville Hotel. Everything was extremely well organised. I was contacted the day before my stay, and on arrival the car parking procedures were explained clearly. Having the car park across the road is very convenient, because being in the town parking is at a premium. Our room was very well presented and spotless. There were lots of extras like cotton wool puffs and a magnifying mirror! The food was lovely, especially the breakfast. All was served to you at the table and the breakfast was cooked to order. The fresh fruit salad was particularly good and contained lots of varied fruits not just apple! The staff were friendly and efficient. I will certainly return.
Reviewer: Judith K | Fri 15th Aug 2014 | 10 years ago
A truly great hotel. Coming from Sheffield we were impressed with the Sheffield made cutlery. Rarely do you see this in a restaurant these days. Also the waitress service was excellent. We could. not faultany thing. Well worth paying for a truely great hotel.L
Reviewer: Sandra P | Wed 13th Aug 2014 | 10 years ago
This might sound odd but I hope it is useful to anyone like me.To be honest I normally shy away from family run hotels, preferring the anonymity of chain hotels to the feeling of being beholden to the 'kind people who have put me up for the weekend'.I was actually delighted with our experience of the Saxonville which is a perfect balance of the best of both worlds.It has the cleanliness and pristine decor of a large outfit but the care and personal attention of a family hotel without the 'awkwardness' that one often feels in that type of establishment.This is because of the owners obvious attention to detail and the incredibly professional attitude of ALL the staff. Believe me - this is a family hotel that you can really enjoy staying at if you are like me! I loved it!
Reviewer: David M | Wed 13th Aug 2014 | 10 years ago
We had a very enjoyable time in the Saxonville Hotel at Whitby. The staff were very friendly and helpful. We enjoyed breakfast and evening meals both of which had a good range of choice.
Reviewer: Margaret C | Sun 10th Aug 2014 | 10 years ago
Everything excellent. No complaints whatsoever
Reviewer: Peter C | Wed 6th Aug 2014 | 10 years ago
I arrived quite late & was accommodated with a wonderful soup tea & some very friendly & accommodating staff.... My 3 night stay there was very comfortable, happy & welcomed.... I found the entire staff to be so very happy & friendly & the silver service fully waited dining room was a luxury.The only flaw was the wifi didn't work in the room but worked very well in all the downstairs rooms.I would definitely stay with Saxonville again if ever I am back in the beautiful little sleepy & scenic seaside town of Whitby again.
Reviewer: Heather M | Sun 3rd Aug 2014 | 10 years ago
We found the Saxonville Hotel to be 1st class in every respect. Our accomodation was verycomfortable, and my wife & I both remarked how nice it was to have sheets and blankets for a change. Full breakfast service was quick and efficient. The staff were all veryhelpful and friendly. Congratulations Saxonville, we think you've got it just about right!! We would recommend this hotel, and certainly stay again.
Reviewer: Garry M | Sun 3rd Aug 2014 | 10 years ago
Just returned from a weekend break at Saxonville.This is the second time we have stayed as this time was definitely as good as the last!Cannot fault the staff, the cleanliness of the rooms and hotel generally also the food in the restaurant is excellent - treat yourself to the A La Carte menu - you won't be disappointed we choose the steak and it was cooked to perfection same as the last time we stayed!Also has convenient car park opposite the property. Keep up the good work everyone and we will be back soon!Nicola & Mark(Sheffield)
Reviewer: Nicola N | Mon 28th Jul 2014 | 10 years ago
we had a very enjoyable staythe hotel was ideal for uslocation and service was excellentthedeluxeroomwas very spacious and cleanwe particularly enjoyed the full waitress serviceat breakfast rather than the modernhelp your selfwe had an evening meal in the restaurant and that was excellent
Reviewer: Mr. R | Mon 28th Jul 2014 | 10 years ago
We have stayed before. Excellent food. Excellent service. Very friendly staff. Small family run hotel. Clean and tidy.Locked car park.Certainly recommend.
Reviewer: Christine H | Fri 18th Jul 2014 | 10 years ago
Our deluxe twin room was above expectations, the attention to detail with bathrobes and slippers, beautifully appointed and tastefully decorated. The waiting staff at breakfast were delightful, nothing was too much trouble, lovely food, the full waitress service was a pleasant surprise, no queuing for a buffet. Well done!
Reviewer: Peter N | Wed 9th Jul 2014 | 10 years ago
Everything as expected no problems. Staff very helpful and profesional.
Reviewer: David T | Tue 8th Jul 2014 | 10 years ago
Paid extra for a de luxe room and it was worthit.Lovely room and plenty of space.Food was pleasant and so were the staff.Full marks for making our stay very welcome.
Reviewer: Stuart D | Sun 29th Jun 2014 | 10 years ago
Short stay very impressed with helpful ad pleasant staff.
Reviewer: JILL F | Thu 26th Jun 2014 | 10 years ago
We found the hotel has maintained it's high standards particularly in the quality of it's food and friendliness of the staff.
Reviewer: Matthew B | Mon 23rd Jun 2014 | 10 years ago
Once again we have stayed at the Saxonville,the hotel Was very comfortable,very clean and the staff were very attentive to all our needs.the food was first class and we would not hesitate to recommend the hotel to friends.
Reviewer: Susan G | Sun 15th Jun 2014 | 10 years ago
Took my daughter and granddaughter for a couple of nights.Even though they were both well out of their age group they thoroughly enjoyed it and were made very welcome, particularly by the lovely lady in the restaurant.The food was very good and everything was very clean.I imagine some of the guests would have liked to have had a lift available.
Reviewer: Angela B | Mon 9th Jun 2014 | 10 years ago
We decided to stay in Whitby at the very last minute in transit and did a quick "Bookings dot Com" and booked the Saxonville. A tad more than we wished to pay, however free parking, excellent breakfast service with a very personal touch and as for the lady on reception who booked us in, 100%. The interior of the hotel is immaculate and the room comfortable with added touches such as fluffy gowns. Beware however there is no lift, however staff more than happy to help with luggage. Good luck to this hotel!
Reviewer: John E | Tue 3rd Jun 2014 | 10 years ago
When I say old fashioned, it is in the best way possible. Everything as it should be and great service thrown in for good measure.Great location with parking available
Reviewer: Graham P | Mon 2nd Jun 2014 | 10 years ago
I expected something different but was pleasantly surprised to find a well run, comfortable and clean hotel.
Reviewer: CHARLES W | Sat 31st May 2014 | 10 years ago
The staff and food were great. Shame about the weather. Still had a good time.
Reviewer: Mr. W | Thu 29th May 2014 | 10 years ago
'Saxonville' was chosen based on previous reviews and our two day stay certainly proved that supportive comments were well justified. Evening meals were taken in town so unable to comment on those but the breakfast, for which an award had been given, was truly impressive and would consider rank equal to or better than top London hotels. Whilst waitress service for even juice/cereals may seem ott it does work well. The breakfast itself I would also place in the excellent category. With a comfortable/quiet room and WiFi throughout, the hotel has a lot to be commended for.One down side is the private car park which is shown for 20 cars. Think 18 is more realistic (without blocking anyone else in)but during our stay first night managed to squeeze in between the boundary wall and the gate post which made 14 maximum, day later the maximum was 15. Reason - other guests not parking correctly leaving large wideways but not sufficient to put another car in. Would suggest when being given car park key (£6 with £5 refundable on return) that guests are reminded to park with consideration for other users.Have stayed in several Whitby hotels but 'Saxonville' takes the number one spot and look forward to a return visit (so long as I can park the car!)
Reviewer: Malcolm B | Tue 27th May 2014 | 10 years ago
Lovely clean hotel,has car park for guests which is secure.Breakfast was lovely,the smoothie was lovely and refreshing enjoyed the full waitress service.Staff brilliant and friendly.Had a great weekend thankyou
Reviewer: Mrs. D | Mon 26th May 2014 | 10 years ago
Nice atmosphere an d friendly staff.Quality of orange juice and coffee not good and strange that an omelette could not be cooked for breakfast.Room well equipped but quite a few 'plumbing' noises due to stud walls in ensuite.
Reviewer: PETER B | Sun 25th May 2014 | 10 years ago
i would certainly recommend this hotel to others
Reviewer: John S | Wed 30th Apr 2014 | 10 years ago
We stayed in the hotel for three nights - the smeal services as well as room condition were very good.We had an excellent dinner for the first night as well. So upsides - good, friendly service, good dinners.Downsides - vegetarian breakfasts were not so great, but OK.Others having breakfast seemed fine though, so I have to put it down to a more limited choice. All in all, very pleased.
Reviewer: Richard L | Fri 25th Apr 2014 | 10 years ago
First class hotel . With probably the best breakfast ever!Hotel was spotless. Would certainly stay here again and would recommend this establishment.
Reviewer: Janet O | Thu 24th Apr 2014 | 10 years ago
My third visit excellent as always only comment is the breakfast which tasted of lard.
Reviewer: Keith B | Tue 22nd Apr 2014 | 10 years ago
My wife and I love to do short breaks between "main holidays". We look for quality and value for money and the Saxonville more than meets our expectations. The room was spacious, we'll lit and furnished, and absolutely spotlessly clean. Our bathroom was superb, with the usual complimentaries, but just that bit more special. Saxonville is well positioned just outside the town, quiet but easy to reach, either on foot or by bus or taxi. We didn't have evening meal there, but spoke to other residents who did and they were more than happy.
Reviewer: Roy S | Wed 16th Apr 2014 | 10 years ago
We only stayed for one night and wished we had booked for more.Hopefully we will visit again.Very comfortable, friendly, clean and lovely to be waited on.
Reviewer: Shirley G | Wed 16th Apr 2014 | 10 years ago
Weekend break with my daughter for a birthday party - great hotel and location, fantastic free parking and cannot fault the service we received.
Reviewer: Mrs. B | Tue 15th Apr 2014 | 10 years ago
I stayed at the Saxonville for three nights in a single room and was very impressed. The room was a good size for a single and the breakfast was excellent. The staff were friendly and helpful. The hotel was clean and we'll maintained; none of the signs of wear and tear you often see. I would stay here again if I return to Whitby.
Reviewer: Denise O | Thu 10th Apr 2014 | 10 years ago
When we arrived at the hotel we were given a very warm welcome. Our room was big,clean and the beds were very comfortable. Service from all this staff was excellent and we would highly recommend this hotel.
Reviewer: Mrs. G | Thu 10th Apr 2014 | 10 years ago
A great hotel with great food & staff. Unreservedly recommended. Looking forward to next visit.
Reviewer: Leslie M | Tue 8th Apr 2014 | 10 years ago
The staff were extremely well trained, efficient and welcoming. Breakfast was excellent and it was a treat to be served throughout. We booked a de luxe room which was spacious and comfortable. Everything was very clean and there were extra thoughtful touches to make our stay special. We would recommend this hotel and would return. The only downside was that it was a little outside the main town but the walk did us good! We ate once in the hotel and dinner was also of a high standard.
Reviewer: Dianne M | Mon 7th Apr 2014 | 10 years ago
The rooms were.very clean and warm staff were also well mannerd would go again pity weather wasn't good but recommend to stay
Reviewer: Robert G | Mon 31st Mar 2014 | 10 years ago
We arrived to a warm welcome. The room ( the 4 poster) was very clean, nicely decorated with a smallish but functional bathroom. All public areas of the Hotel were clean, warm and nicely decorated. The breakfasts were excellent with excellent service. All the staff were friendly and attentive. We will certainly be back for another weekend away.
Reviewer: Mr. C | Thu 27th Feb 2014 | 11 years ago
A very friendly welcome from the lady on reception and all the staff, felt at home here, this hotel was spotless and clean,a fabulous freshly cooked breakfast,would highly recommend to anyone looking for an hotelin Whitby and would definitely stay there again.
Reviewer: Mr. T | Mon 24th Feb 2014 | 11 years ago
A last minute break couldn't have been more enjoyable. A warm welcome to a spotlessly clean and well equipped room. The Staff were very friendly and helpful, nothing too much trouble and happy to chat. The breakfast was beautifully cooked, and with plenty of choice to suit most tastes. I particularly liked the silver used on the tables, so nice to see and so rare these days...no dripping teapots here.
Reviewer: Jacqueline B | Wed 20th Nov 2013 | 11 years ago
I had a very comfortable and relaxing stay at this lovely hotel. All the staff are very welcoming, attentive and helpful. My room was warm, bright, comfortable and very clean. Food in the restaurant was excellent and it was a pleasure to be served, especially at breakfast! The hotel maintains a very high standard of service and cleanliness and I would definitely stay at the Saxonville again. Many thanks to all the staff!
Reviewer: Carol M | Sun 3rd Nov 2013 | 11 years ago
Spotlessly clean.Excellent service.Good food.Rooms are rather overpriced.
Reviewer: Martin B | Mon 28th Oct 2013 | 11 years ago
Enjoyed my 4 nights at the Saxonville Hotel. Friendly staff, clean rooms & good breakfast. Will stay again.
Reviewer: Mr. R | Mon 28th Oct 2013 | 11 years ago
Lovely friendly hotel. Breakfast was excellent. Room was spotlessly clean and comfortable. I would use again and definately recommend
Reviewer: Paticia B | Mon 28th Oct 2013 | 11 years ago
Excellent hotel, bedrooms and public rooms all clean ,well maintained and nicely furnished. All staff very pleasant,helpful and smart providing silver service, literally silver, in the restaurant. The meals cannot be faulted on quality, choice and presentation. Over allthe hotel gives very good value for money
Reviewer: Kathleen K | Mon 28th Oct 2013 | 11 years ago
Excellent visit experience, great breakfast, well furnished room, very friendly Staff, would certainly recommend to anyone visiting Whitby.
Reviewer: Keith S | Tue 22nd Oct 2013 | 11 years ago
been before and once again top marks for cleanlyness comfort and the award winning breakfast
Reviewer: Mr. D | Mon 21st Oct 2013 | 11 years ago
We found the Hotel to be very welcoming and the staff very friendly. The weather was cold but the Hotel was very clean and warm. The room we occupied was comfortable and relaxing. Excellent breakfast in a very pleasant dining room. We would recommend this Hotel
Reviewer: Malcolm C | Mon 14th Oct 2013 | 11 years ago
We had just a one night stay, so limited experience, but was quite pleasant.We liked the old-fashioned feel of the hotel (and guests!) and the facilities and staff were both very nice. No significant concerns at all, and we would recommend the Saxonville.Looking for constructive improvement points, the room was chilly on arrival, but warmed up later, and the breakfast, whilst excellent and fantastically presented,would have been more relaxed as a buffet for the cereals, juices etc.overall, very good.
Reviewer: John M | Sun 13th Oct 2013 | 11 years ago
Marvellous hotel. Good location, car park, friendly staff. Everything was 100%. 5 course dinner plus tea and coffee. Piping hot and excellent food. Stayed open to allow dinner served at 8.30. Great bedroom and traditional sheets and blankets, no duvet in sight! Just brilliant. All in all great Yorkshire hospitality at it's best.
Reviewer: Mr. E | Sat 12th Oct 2013 | 11 years ago
Would highly recommend this hotel. Very friendly staff, spotlessly clean and excellent food. The only negative was the long walk down to the town centre, but if we stay in Whitby again it would be at the Saxonville.
Reviewer: Mrs. B | Mon 7th Oct 2013 | 11 years ago
this was our 2nd trip to the saxonville and loved it just as much as the first time. we were treated so warmly and were remebered by the staff. the food was traditional but well cooked and presented beautifuly. we hope to return again next year.
Reviewer: Mr. S | Mon 30th Sep 2013 | 11 years ago
Very pleasant staff, nice clean and quiet room. Hotel would suit mature couple. Very good value and tasty meal. Short walk from centre of town.
Reviewer: Julie P | Thu 26th Sep 2013 | 11 years ago
My daughter and I were very glad we chose to stay at the Saxonville for our short break in Whitby.First impressions were of friendly staff, comfortable and spacious rooms, and impeccable standards of cleanliness.Fortunately, we decided to take dinner at the hotel on the first night and so enjoyed the delicious 5-course cuisine that we ate in every subsequent evening too.The food was outstanding at every meal; plenty of variety, well-cooked and served by attentive and friendly staff.Thank you so much. We will recommend you without hesitation and will book again on any future visits.
Reviewer: Nancy G | Mon 23rd Sep 2013 | 11 years ago
Excellent food, very friendly staff, beautifully kept rooms and communal areas. I would recommend to anyone. Thankyou for a great stay.
Reviewer: Timothy M | Fri 20th Sep 2013 | 11 years ago
Lovely food cleanliness was of a high standard it was lovely to be waited on in restaurant please don't ever do buffet style food we will be back
Reviewer: Irene C | Thu 19th Sep 2013 | 11 years ago
We have enjoyed both long weeknd breaks and evening meals at the Saxonville - very satisfied on all occasions with the high standards of comfort and cleanliness of the hotel, the friendly nature of the staff and the quality of the food.
Reviewer: Brian F | Tue 17th Sep 2013 | 11 years ago
One of the best hotels we have visited.The staff were very friendly, the accommodation was comfortable, the food was delicious and the glasses and silver on the tables were sparkling.It was a pleasure to be there.We would fully recommend it.
Reviewer: Mrs. R | Sun 8th Sep 2013 | 11 years ago
The Staff were friendly and helpful, food was excellent and could not fault the service. The Hotel was very clean and tidy,would definitely stay there again.
Reviewer: Edward R | Fri 23rd Aug 2013 | 11 years ago
We would be happy to stay again
Reviewer: Mrs. H | Thu 25th Jul 2013 | 11 years ago
I arrived Friday lovely weather, a bonus. Greeted by friendly staff, I think every one had arrived at the same time but no one was flapping. Room was very pleasant, clean and ship shape. The breakfast, a good varied choice no faults,and spoilt for choice
Reviewer: Mr. H | Wed 10th Jul 2013 | 11 years ago
Hotel was clean & well decorated. staff are very friendly & efficient. this was our 3rd visit & probably not our last
Reviewer: Mr. T | Mon 8th Jul 2013 | 11 years ago
We were worried on arrival to see a group of bikers but they turned out to be no problem. We found the staff exceptionally good and friendly. My wife loved the fresh flower arrangements. We would warmly recommend your lovely hotel.
Reviewer: Mr. M | Mon 1st Jul 2013 | 11 years ago
Lovely break away, service was spot on and cleanliness was very high!
Reviewer: Mrs. G | Sat 29th Jun 2013 | 11 years ago
We enjoyed everything at the hotel.The decor is clean and inviting, the bedroom was spacious and well appointed, and the bar and lounge inviting.We were impressed with the restaurant - plenty of space, a good choice of menu, good food well cooked and presented and staff one could not fault
Reviewer: Mr. R | Sat 29th Jun 2013 | 11 years ago
Stayed for 3 nights at the beginning of June.Hotel is very comfortable and relaxing. Room was spotlessly clean and spacious. We had dinner in the hotel twice.The food was excellent with a varied menu which changed daily. Good selection of wine and prices were reasonable. Staff were very friendly and helpful. Only 2 slight comments - the lack of cask ales in the bar and the limited choice of television channels.However, neither of these would deter us from returning or recommending this hotel
Reviewer: Mrs. C | Sat 29th Jun 2013 | 11 years ago
This was our third visit in three years and must congratulate the hotel and staff for maintaining the same high standard and quality off food and service as in the past despite the economic climate. We certainly intend to return again.
Reviewer: Mr. B | Mon 24th Jun 2013 | 11 years ago
The hotel was terific!-clean, friendly,efficient, excellent food.It would have been nice if our plans had involved a longer stay. I shall certainly recommend it to anyone looking for accommodation in Whitby.
Reviewer: Barbara D | Sun 9th Jun 2013 | 11 years ago
this was our third visit to this family run hotel. As before everyone very helpful and friendly. Room clean and comfy, food excellent service from the staff cannot be faulted. Private parking also on road parking an extra bonus. Excellent value for money.
Reviewer: Mrs. H | Wed 29th May 2013 | 11 years ago
This is a hotel that takes you back in time. The service is professional and friedly at the same time. We felt very special. The food is amazing and excellent value. Will be returning in the near future. Excellent for visiting Whitby with their own carpark.
Reviewer: Mr. W | Wed 29th May 2013 | 11 years ago
Everything excellent, room clean and modern , food very very good, staff all friendly and excellent service. One minor thing dining room to hot in the morning.
Reviewer: Mr. S | Tue 28th May 2013 | 11 years ago
My wife and I thoroughly enjoyed our stay in your clean, comfortable and well-appointed hotel. For us the particular highlights were the excellent service in the restaurant and the very good value-for-money table d'hote dinner of 5 courses plus coffee. We would recommend the hotel to anyone and would intend to stay there again should we ever return to Whitby.
Reviewer: Mr. S | Sun 12th May 2013 | 11 years ago
best hotel in whitby perfect
Reviewer: Mr. W | Tue 16th Apr 2013 | 11 years ago
Everything about our stay at the Saxonville was 1st class. The Hotel was spotlessly clean, comfortable and the food was excellent. We originally booked for Bed & Breakfast but after having dinner at the Saxonville the day we arrived, extended our booking to include dinner each evening as the food wascomparable to a 5 star hotel.The staff all 'went that extra mile'. We would whole heartedly recommend the Saxonville to family & friends.
Reviewer: Mr. W | Sun 7th Apr 2013 | 11 years ago
we really enjoyed our weekend stay , the rooms were spotless and had everything we needed. Our daughters(22&20) both had their own rooms , said well done mum its the best youv've booked yet ,we come at least once a year as my mother-in-law lives inwhitby . Breakfast was excellent , andthe staff also . Thank you
Reviewer: Mrs. S | Mon 25th Feb 2013 | 12 years ago
Breakfast was excellent, room clean and comfortable, even the pillows were soft.Would reccomend and stay again.
Reviewer: Mr. T | Tue 4th Dec 2012 | 12 years ago
My husband and I boyh enjoyed our stay at this hotel. The staff were friendly and helpful and the food was excellent. I had the best poached egg ever in an hotel. We would definitely stay again.
Reviewer: CHRISTINE M | Wed 21st Nov 2012 | 12 years ago
We really enjoyed our stay at the Saxonville. Lovely rooms and excellernt service.
Response
Thank you
Reviewer: Cassandra P | Sun 11th Nov 2012 | 12 years ago
The hotel was excellent. I had a single room which was very spacious and clean.The hotel was verynice and homely.All the staff were very friendly and went out of their wat to ensure every guest had everything they needed.The food was excellent with plenty to choose from.I would definately stay there again.
Reviewer: Jackie B | Tue 23rd Oct 2012 | 12 years ago
lovely stay. well looked after by all the staff,nothing to much trouble -will definatley stay again.
Reviewer: Ross H | Mon 15th Oct 2012 | 12 years ago
This hotel has everything you could want or need for a traditional and comfotable stay. The breakfast was magnificent and the complete waitress service a rare treat. Thank you
Reviewer: David L | Wed 3rd Oct 2012 | 12 years ago
we had an excellent two night stay. reception staff cheerful and helpfulwe looked to upgrade the room, but standard room was a good size light and well equippedthe dining room table ware and food wellabove average and the waitresses very accommodating
Reviewer: Brian A | Thu 27th Sep 2012 | 12 years ago
Excellent location, very well furnished,particularly the restaurant. First class service and friendly staff. Very good value meals. Very impressed and would use again.
Reviewer: John P | Thu 20th Sep 2012 | 12 years ago
We only stayed one night but enjoyed the relaxed friendly atmosphere.The hotel was clean ,well presented and welcoming at all times.
Reviewer: David S | Wed 19th Sep 2012 | 12 years ago
Loved our 3 days in your hotel
Reviewer: Mrs. B | Sat 15th Sep 2012 | 12 years ago
Thank You for a lovely weekend. Your hotel isexcellent. Very good comfortable rooms, good food and wine and the staff are excellent, very friendly and accommodating. We will certainly be back
Reviewer: Miss. G | Tue 11th Sep 2012 | 12 years ago
we had an excellent weekend. Hotel and room were beautifully laid out and spacious.Breakfast was excellent as was the service.Hotel is well positioned close to the beach.Would highly recommend
Response
Thank you
Reviewer: Pauline F | Mon 10th Sep 2012 | 12 years ago
This was our fourth stay at the hotel which pretty much sums up our thoughts. As usual the staff , the food and the general feel of the hotel were excellent and would recommend it to anyone.We have stayed in Whitby on a number of occasions and no matter where we stayed we've enjoyed it. However the Saxonville is our favourite.
Reviewer: Mrs. C | Thu 30th Aug 2012 | 12 years ago
What a nice friendly hotel. From our arrival to our leaving all the staff were so polite,friendly and helpful.Our room was on second floor and could be a problem for some people, but this is well advertised and you book according to your ability.The room and bathroom were spotless as was the rest of the hotel,location was ideal, so near promenade.We booked bed + breakfast but decided to have the evening meal which were both excellent. Our only regret was we were not staying longer. We would love to return for a longer stay .
Response
Thank you- hopefully we will be able to welcome you back soon
Reviewer: Peter M | Tue 28th Aug 2012 | 12 years ago
We both were pleasantly surprised at the high standards of the hotel.Our room was small but furnished with quality, consistent with the public rooms.The food was always excellentand full of variety.All the staff were charming and helpful.The car park was much appreciated.Even the sun shone on us! A return visit would be a pleasure to anticipate. Thank you.
Response
Thank you - Hopefully we can welcome you back soon
Reviewer: Mrs.Yvonne H | Tue 28th Aug 2012 | 12 years ago
The hotel Saxonville was just perfect. Quiet, yet close to prom,lovely big airy room, great breakfast, and friendly people. Having a car park was also a big plus for us as parking spaces in Whitby are hard to find!
Response
Thank you
Reviewer: Mrs. T | Sat 25th Aug 2012 | 12 years ago
We found the hotel immaculately clean and also our room.The bed was extremely comfortable which was a plus.All the staff we met were both pleasant and very professional.We would certainly recommend this hotel and plan to visit you again next year.
Response
Thank you
Reviewer: Stewart C | Sat 18th Aug 2012 | 12 years ago
The 2012 trip adviser award was fully deservedThe hotel and it's staff made our 38 th wedding aniversary very special.
Reviewer: WILLIAM B | Thu 16th Aug 2012 | 12 years ago
Excellent hotel, absolutely spotless , friendly helpful staff.Great breakfast ,beautifully presented and served by lovelyattentive staff, who even remembered how I liked my tea served.Myself and my sister were absolutely delighted with this' hotel. The owner was around all the time to oversee the running of the hotel and still managed a friendly chat with the guests at breakfast. Wouldcertainly recommend the Saxonville to anyone visiting Whitby, great location too!
Response
Thank you for your lovely comments.
Reviewer: Rosemary W | Tue 14th Aug 2012 | 12 years ago
first rate hotel spotlessly clean and value for money. the fairfield restaurant served good food and the waiters attention our needs was excellent. our overall stay was most enjoyable.
Response
Thank you- hope to welcome you back soon
Reviewer: Michael C | Wed 8th Aug 2012 | 12 years ago
Good hotel very well situated in a calm area 5 minutes walk from the seaside. Friendly staff.
Response
Thank you
Reviewer: Mrs. J | Wed 8th Aug 2012 | 12 years ago
I had not a single problem with the Saxonville Hotel. People there are friendly and useful. The place is quiet and at walking distance from the sea and the city centre. Breakfast is real "Yorkshire" style.
Reviewer: Fabio M | Fri 3rd Aug 2012 | 12 years ago
Thank you for a lovely stay fantastic room lovely breakfast very nice staff
Reviewer: Mr. P | Mon 30th Jul 2012 | 12 years ago
Ok, very warm no fans. Food very good value and quite tasty. A late start in the morning suggests this is much more a holiday hotel than a business one. Although they did sort me a breakfast tray in the room.
Reviewer: PAUL C | Thu 26th Jul 2012 | 12 years ago
This was our first visit to Whitby for 43 years.We chose the Saxonville online, and had a very enjoyable visit.In particular the whole staff team were friendly, helpful and attentive.This was particularly noteceable on our arrival evening, when one of us was not very well.Full marks to everybody!
Reviewer: Harold W | Wed 25th Jul 2012 | 12 years ago
Essentially faultless. Efficient and friendly staff. Nice rooms but they really should have Sky or cable to go with the nice new flat screen TV ( no DTV until later this year). Food really good and breakfast award well deserved. We really enjoyed dinner in the very pleasant dining room with excellent service. Easy,close by, parking.All prices very reasonable. Lack of a lift might cause problems for some. We really enjoyed our stay and would have no second thoughts about a return visit or recommending it to anyone.
Response
Thank you
Reviewer: Mr. W | Tue 19th Jun 2012 | 12 years ago
we stayed for three nights, the hotel staff were very friendly and helpful, everywhere was spotlessly clean and tidy.The foodwas freshly cooked and fabulous, when we go to whitby again we are staying at the saxonville
Response
Thank you
Reviewer: Mr. S | Thu 14th Jun 2012 | 12 years ago
I had a lovely stay.The rooms very clean, staff very friendly and the food excellent.Would highly recommend.
Response
Thank you- Hope to see you again soon
Reviewer: Karen H | Tue 12th Jun 2012 | 12 years ago
This is our second visit to this hotel, but definitely not our last!A warm welcome, excellent food and friendly, 'traditional' standards of service make this place a real find!
Response
Than you - we will look forward to seeing you both again
Reviewer: Mr. C | Mon 11th Jun 2012 | 12 years ago
The hotel is very traditional and the staff were very friendly. Everything lovely and clean.The breakfast is cooked to order and was very nice except for the sausage which I did not like at all.
Response
Thank you - sorry you didn't like our sausages
Reviewer: Mrs. B | Sun 10th Jun 2012 | 12 years ago
Great value for money.Clean and in tip top condition.Would stay there again.
Response
Thank you - all offers are always published on our website
Reviewer: Mr. D | Sun 10th Jun 2012 | 12 years ago
My husband and I were extremely impressed with every aspect of your hotel.The staff were really friendly and efficient, it was like going back in time to old fashioned values and service. this together with the most pleasant and up to date surroundings meant that our very first visit to Whitby was a great success!!! Many thanks to all concerned.
Reviewer: Pamela M | Sat 19th May 2012 | 12 years ago
The hotel was superb in every way, for only two nights, it was a great pleasure to stay there, high praise for the dining room staff, the quality of the breakfast (what a change not to have "rubber" scrambled egg). The one dinner that we thoroughly enjoyed was also of high quality, I would recommend the Saxonville to anybody. Keith E Abraham.
Reviewer: Keith A | Tue 8th May 2012 | 12 years ago
We really enjoyed our recent stay at Saxonville Hotel - the hotel is spotlessly clean and the rooms are good sized with good facilities including tea and coffee.Enjoyed an excellent meal in the hotel restaurant and the staff were very professional and friendly.We will definitely stay here again and would highly recommend this hotel.
Reviewer: Nicola N | Mon 30th Apr 2012 | 12 years ago
Excellent hotel, comfortable room. Good service and attention given. Restaurant excellent good service and good value for money. Would stay again
Reviewer: Martin R | Mon 30th Apr 2012 | 12 years ago
first class hotel in every way breakfast very good first class table layout with the setting and service very good
Reviewer: Trevor W | Wed 25th Apr 2012 | 12 years ago
We were only at the Saxonville Hotel for one night only but it was a really good experience.The hotel is extremely clean and cared for, freshly decorated and in the room we occupied, a brand new carpet.The room is well catered for, tea and coffee making facilities, toiletries in the bathroom and even a shoe cleaner and sewing kit. Breakfast was very well presented and piping hot too.We cannot comment on the evening meal as we did not eat in the restaurant but we can imagine it was of a very high standard. We would not hesitate to stay at the Saxonville again in the future and would certainly recommend it to others.
Reviewer: Brian C | Mon 23rd Apr 2012 | 12 years ago
Pleasant spacious room, very clean, all staff extremely helpful and accomodating.Excellent breakfast. Would certainly stay again.
Reviewer: Mrs. P | Tue 17th Apr 2012 | 12 years ago
Good location,excellent food,pleasant staff.very clean rooms.
Reviewer: Peter H | Sat 14th Apr 2012 | 12 years ago
just returned from one night stay at the saxonville,one word describes the hotel-SUPERB we thorougly enjoyed our stayand will be returning in the near future.we were especially happy with the excellent and attentive staff,the room itself and i think we were in one of the smaller rooms was perfect.cant wait to return thank you very much to all the staff.best regards,kev.
Reviewer: Kevin B | Tue 10th Apr 2012 | 12 years ago
a real gem of a hotel with excellent customer service.We planned to eat out in Whitby but having sampled the food in the restaurant on Friday night ate again on Saturday and it didnt disappoint.Would definitely recommend and would definitely return.
Reviewer: David F | Thu 5th Apr 2012 | 12 years ago
this hotel is highly recommended. we have just got back from a two night stay and had a really comfortable stay at the saxonville.the hotel was spotless, food was of a high standard and very reasonable, and the staff were all very friendly and helpfull.good location too, a stroll away from the main beach and not far from the centre of whitby itself.will definately be staying again.
Reviewer: Mrs. P | Wed 22nd Feb 2012 | 13 years ago
Friendly, with a warm welcoming atmosphere. All staff were very helpful and friendly. The Bar area is not really a place for meeting people, too split up.
Reviewer: Mr. S | Tue 6th Dec 2011 | 13 years ago
We enjoyed our stay at Saxonville Hotel, the rooms were clean and spacious. The staff were very friendly and I would recommend this holtel.
Reviewer: Mr. V | Fri 18th Nov 2011 | 13 years ago
Had a very pleasant stay at the Saxonville.The staff were friendly and welcoming.The room was very clean and well maintained.
Reviewer: Mrs. H | Thu 10th Nov 2011 | 13 years ago
Very nice Hotel.My only complaint is that the meal portions are far to big!But the food itself is excellent!
Reviewer: Mr. S | Mon 7th Nov 2011 | 13 years ago
we stayed on a saturday night...what makes this hotel one to which I would return is the helpful,pleasant staff for whom nothing was too much trouble ! We felt very looked after . the room was a bit dated but clean and comfortable . Breakfast was very very good . All in all a very pleasant stay
Reviewer: Dr. W | Mon 31st Oct 2011 | 13 years ago
Immaculately clean.Very well run,breakfast was superbly cooked. Hotel has it's own private car park and is nicely situated on West Cliff 10 mins fromtown centre.
Reviewer: Mr. R | Mon 31st Oct 2011 | 13 years ago
Had a wonderful week-end in Whitby.Weather fine, entertainment good - war week-end on railway - different!Hotel v good, clean, staff v attentive, breakfast and dinner excellent.Would stay here again.
Reviewer: Mrs. G | Sat 22nd Oct 2011 | 13 years ago
Stayed her for one night in a deluxe room and can't think of anything we weren't happy with.Staff are very friendly and efficient.Room seemed to have been recently refurbished and was spotlessly clean and well equipped.Located on clifftop but only a few minutes walk into town, and the car park was a big advantage.Did not have dinner at the hotel but breakfast was superb, all the usuals plus porridge, kippers etc and all served impeccably.Would not hesitate to stay here again and to recommend to others.
Reviewer: Mrs. M | Sun 16th Oct 2011 | 13 years ago
this is the second time we have stayed at the Saxonville Hotel and once again we have really enjoyed our stay it is a very clean and relaxing hotel the staff are really friendly and helpful we will certainly return
Reviewer: Mr. H | Tue 11th Oct 2011 | 13 years ago
Hotel recommended by some friends and we will also recomend the hotel to our friends.Thank you so much for the relaxing break
Reviewer: Mr. B | Tue 11th Oct 2011 | 13 years ago
Have been on numerous occassions but the first time been on my own.Was made to feel welcome and knew most of the staff
Reviewer: Miss. L | Fri 16th Sep 2011 | 13 years ago
Clean and comfortable,food - good value for money and staff very pleasant and efficient.We were disappointed that a guide dog was allowed into the restaurant when the 'blind' person had an adult sighted carer, because both the waitress and ourselves had to step over the dog. Two mornings my wife was woken early (5am) by this same dog running around in the room above ours. Whilst we recognise that this issue is not of the hotel's making - you did ask for comments. If it were children lying on the floor or running around at 5am - you would think nothing of my complaint!Why should any dog be exempt?
Reviewer: Mr. L | Fri 2nd Sep 2011 | 13 years ago
Hi Peter,Think that was your name has i cant recal introducing yourself,our names where Joan and Tony from Perth ,Australia and now residing in York also many thanks for your direction all went well.With regards to our stay we really enjoyed it and we found the hotel a very enjoyable place to stay also very profesiony run under your guidance with a good team supporting you and has you well know Peter poeple make businnes and businnes dont make poeple.the hotel is very clean and very well appointed,i have had 40 yrs experiance in the hospitality industry so have seen afwe places around the world and yours really does rate way up there for a small to medium family operated hotel,well done you where a great host,on the down side Peter come back into the 21st century and install Wireless internet transmission it really is a decition maker when poele book hotels.Within checking in to this hotel i was back intouch with my family,my business etc and all the things i need to do ane relax me on vacation knowing all is present and correc rather than wondwering and awaitin a phone call,(also room 26 a room with room needs the bathroom door fixing it wont close)we shall return.You deserve more than a three star rating !! you has aperson would get 5CheersJoan & Tony Cousins
Reviewer: Mr. C | Mon 29th Aug 2011 | 13 years ago
Excellent breakfasts with service. Excellent parking in own car park opposite hotel. Dated furniture in bedroom and bathroom could be brought up to date - £120 a night on the high side overall, even in August
Reviewer: Mr. G | Wed 24th Aug 2011 | 13 years ago
Excellent as always
Reviewer: Ms. B | Mon 22nd Aug 2011 | 13 years ago
Food good, polite and friendly staff, room reasonable size for a twin clean with enough storage, flat screen TV main fault no lift so having to carry luggage up four flights of stairs not easy on whole would recommend
Reviewer: Mrs. H | Thu 18th Aug 2011 | 13 years ago
nice clean small and freindly nice staff, 100 meters from the beach.
Reviewer: Mr. R | Sun 17th Jul 2011 | 13 years ago
excellent,super-efficient,lovely meals,friendly staff, quiet and pleasant atmosphere throughout
Reviewer: Mr. J | Mon 11th Jul 2011 | 13 years ago
Seagullville.Car alarm.Otherwise a fantastic place to stay.Really excellent service.Will stay again
Reviewer: Mr. B | Sat 2nd Jul 2011 | 13 years ago
Impressed with friendliness of staff;obviously well-trained to be efficient and pleasant.Our fourposter bedroom was clean, spacious enough for our needs and the bathroom, although a little small, perfectly adequate, with an efficient shower.
Reviewer: Mr. P | Sun 26th Jun 2011 | 13 years ago
This is the second time we have stayed at this Hotel, each time we have been made very welcome. The service,food and accommodationare second to non
Reviewer: Mr. C | Sat 25th Jun 2011 | 13 years ago
This was our first visit to Whitby and therefore to Saxonville Hotel and we were delighted with both.The Hotel is very welcoming,well-appointed and immaculately presented. Our room was very comfortable and nicely decorated with lots of little extras that all enhanced our stay.All of the hotel staff were friendly and courteous and nothing was too much trouble.We had originally booked Bed and Breakfast only for our three night stay but decided to have our evening meal at the hotel twice. On both occasions the food was delicious and beautifully presented. Breakfast was also excellent with plenty of choice.The hotel is well located for exploring Whitby on foot.All in all a very enjoyable short break well worth repeating.
Reviewer: Mrs. R | Thu 23rd Jun 2011 | 13 years ago
This is the second time I have stayed here.The staff are friendly and helpful, the rooms are comfortable and the food is excellent. Tucked away in a quiet part of the west cliff, an ideal break.
Reviewer: Mrs. K | Wed 22nd Jun 2011 | 13 years ago
Effective and friendly staff in reception and dining room. Excellent food and good value.
Reviewer: Mr. R | Mon 20th Jun 2011 | 13 years ago
this hotel is excellent value for money and it is easy to see why people come back. the food is first class, as is the waiter service, a lovely experience, I would recommend it to anyone, the breakfasts are lovely and the tables are set beautifully.
Reviewer: Mrs. A | Mon 6th Jun 2011 | 13 years ago
Extremely professional all-round service; clean, tidy, friendly.
Reviewer: Mr. J | Mon 16th May 2011 | 13 years ago